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Summary of reviewsQuest Alice Springs delivers a comfortable and inviting experience for guests, emphasized by its tranquil yet convenient location. Positioned near the Todd River and offering easy access to city attractions, the hotel provides a serene atmosphere that's appreciated by those seeking a quiet retreat whilst still being a casual stroll away from central Alice Springs. The safety and security of the area, alongside ample parking, are highlighted as notable features contributing to a pleasant stay.
The accommodations at Quest Alice Springs are particularly praised for their spaciousness and cleanliness. Guests enjoy well-equipped apartments, complete with fully stocked kitchenettes, modern furnishings, and comfortable beds. The showers are noted for great water pressure, and the sizeable and clean bathrooms enhance the overall restful experience. While some rooms may show signs of wear, the general feeling is one of satisfaction with the practicality and functionality provided.
Cleanliness stands out as a defining element of Quest Alice Springs, with guests consistently impressed by the immaculate upkeep of both rooms and facilities. The friendly and helpful staff further enrich the welcoming atmosphere, ensuring guests feel well cared for throughout their stay. The reception team is often lauded for their attentiveness and readiness to assist, contributing positively to the overall guest experience.
Amenities such as the free Wi-Fi, pool, and BBQ area add to the relaxed and social environment. Although the Wi-Fi experience varies, with some noting reliability issues, others appreciate its speed and unlimited access. The pool and BBQ area are generally welcome additions, offering opportunities for leisure and socializing, although some maintenance concerns have been mentioned.
Parking facilities are efficient and secure, providing peace of mind for those traveling by car. Despite occasional minor disagreements on space availability, guests appreciate the easy access and security measures in place.
The beds receive positive feedback for their comfort, contributing to an overall restful stay. While there are some comments regarding beds being less than ideal in terms of quality, most guests highlight the comfort of the sleeping arrangements.
Overall, Quest Alice Springs is a favorable choice for travelers seeking clean, comfortable, and well-appointed accommodations, enhanced by helpful staff and convenient amenities in a picturesque setting. Show more
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Categories
Aparthotel with Free Wi-Fi
As an aparthotel, Quest Alice Springs provides amenities suited for extended stays, including free Wi-Fi. The property offers the convenience of apartment-style living with hotel services.
Aparthotel with Parking
This aparthotel offers free parking and modern accommodations. It is very close to the CBD, Alice Springs Convention Centre, and Lasseters Casino, providing convenience for travelers.
Aparthotel Taking Steps Towards Sustainability
Aparthotel with Swimming Pool
Outdoor Pool
Accessible Aparthotel
5-Star Aparthotel
Aparthotel with Outdoor Pool
Room Types
Studio ApartmentOpen-plan apartment with kitchenette facilities.
One-Bedroom ApartmentIncludes a fully-equipped kitchen, laundry facilities, separate lounge and balcony. It offers a king split bed.
Please note that the rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies). The 3rd guest will be accommodated on a sofa bed.
Two-Bedroom ApartmentIncludes a fully-equipped kitchen, laundry facilities, separate lounge and balcony. There are 2 king split beds.
Please note that the rate is based on 4 guests. Maximum occupancy is 5 guests (see Hotel Policies).
Three-Bedroom ApartmentIncludes a fully-equipped kitchen, laundry facilities, separate lounge and balcony.
Please note that the rate is based on 6 guests. Maximum occupancy is 7 guests (see Hotel Policies).
Executive Two-Bedroom ApartmentThis spacious apartment features a balcony. Consisting of an interconnected studio and 1 bedroom apartment, it includes a fully equipped kitchen, laundry facilities and a separate lounge area.
Please note that the rate is based on 4 guests. Maximum occupancy is 5 guests (see Hotel Policies). The 5th guest will be accommodated on a sofa bed.
Guest Reviews
7.8
Good
Location
Quest Alice Springs boasts a location that allows guests to enjoy both tranquility and convenience, offering easy access to the beauty of the Todd River and various city attractions. While some guests note that the property is approximately a 15 to 20-minute walk from the city center, this distance lends itself to a quieter and more serene atmosphere, away from the hustle and bustle. The hotel is well-positioned for those who appreciate a pleasant, casual stroll into central Alice Springs, where a variety of dining options and activities await.
The area is known for its safety and security, highlighted by a comfortable and secure environment complete with ample parking. Guests find it convenient, especially those visiting family nearby, as well as those seeking nearby recreational walking paths. The facilities themselves are impressive, noted for their cleanliness, modernity, and efficiency, although occasional maintenance issues have been mentioned. Overall, Quest Alice Springs is an excellent choice for travelers looking for a nice balance between quiet, comfortable accommodations and reasonable proximity to the heart of the city.
Rooms
Quest Alice Springs offers a mix of accommodations with varying features but generally receives praise for its spacious and clean rooms. Many guests highlight the comfort and size of the rooms, noting that the apartments are well-equipped with amenities, including fully stocked kitchenettes, which add to the convenience of the stay. The cleanliness is consistently noted, making the rooms inviting and pleasant.
While some reviews mention that certain rooms appear tired or worn, the overall experience is lifted by comfortable beds and modern furnishings that contribute to a restful visit. Guests appreciate the practicality and functionality of the accommodations, emphasizing the great water pressure in the showers and the spaciousness of the bathrooms.
The apartments are notably larger than expected, providing ample space for relaxation and even the ability to do washing if needed. The location seems to be a draw, being conveniently close to the town, yet retaining a quiet ambiance.
Despite some criticism regarding room size or outdated elements such as the bathroom, many find the rooms satisfactory for their needs. Quest Alice Springs tends to cater well to those seeking a clean, comfortable, and well-appointed base during their stay in this vibrant region.
Beds
The beds at Quest Alice Springs receive generally favorable feedback from guests, with many describing them as comfortable and well maintained. Guests often mention the overall comfort of the rooms, noting comfy beds complemented by well-equipped facilities. However, there are occasional remarks about certain beds being a bit tired, with some mentioning sagging or poor quality mattresses. Despite a few comments about discomfort and hard or squeaky mattresses, the majority of reviews highlight the comfort of the sleeping arrangements as a positive aspect of the stay.
Cleanliness
Quest Alice Springs consistently impresses guests with its exceptional cleanliness standards, making it an ideal choice for travelers seeking a tidy and well-maintained accommodation. Numerous reviews highlight the spotlessly clean rooms and modern facilities, which contribute to a comfortable and enjoyable stay. The apartments are described as spacious, well-equipped, and thoughtfully designed, ensuring that guests feel at home during their visit. The hotel's prime location provides a quiet, safe, and picturesque environment, further enhancing the overall experience.
Although some minor issues such as tired decor and occasional maintenance hiccups are noted, these do not overshadow the overwhelmingly positive impressions of the cleanliness and comfort provided. Friendly and helpful staff add to the welcoming atmosphere, making sure each guest has what they need for a pleasant stay. From clean towels and sheets to well-appointed kitchens, Quest Alice Springs delivers on its promise of cleanliness, helping weary travelers recharge after a long journey.
Staff
The staff at Quest Alice Springs consistently receive glowing praise for their friendly and helpful demeanor. Guests frequently note the warm welcome from the reception team, setting a positive tone for their stay. Employees go above and beyond, ensuring that guests' needs are met with attentiveness and care. The reception staff, in particular, are highlighted for their exemplary service, often providing assistance with a smile and demonstrating a readiness to help at any time. The hotel's personnel are described as kind and competent, making interactions pleasant and stress-free. While most staff are commended for their exceptional service and attentiveness, a few reviews mention variability in staff enthusiasm. Nevertheless, the overall impression guests share is one of a welcoming and supportive team, making Quest Alice Springs a favorable choice for accommodation.
Wi-Fi
The Wi-Fi experience at Quest Alice Springs appears to be mixed. Several guests note positive aspects, such as reliable and good Wi-Fi, even describing the internet as having great speed and being unlimited. However, others have reported issues, including unreliable connections, networks that don't work, and even cases where the Wi-Fi did not function in their rooms. Overall, while some guests have enjoyed a smooth internet experience, others have faced challenges with connectivity and network reliability.
Pool
Quest Alice Springs offers a welcoming outdoor space featuring a pool and BBQ area that guests appreciate. The pool is frequently mentioned as an enjoyable amenity, with many guests expressing satisfaction with its presence. The combination of a good kitchen, pool, and BBQ area provides a comfortable setting for relaxation and socializing. Ground floor apartments offer convenient access to this outdoor feature, enhancing the convenience and experience for guests. While the pool is generally a positive aspect, there have been occasional mentions of its upkeep not being optimal, with instances of it being dirty or unkempt. Despite these few instances, the pool is viewed as a pleasant and small but welcome addition to the hotel's amenities.
Parking
Quest Alice Springs offers convenient and secure parking options, enhancing the overall experience for guests who drive. The property provides multiple parking spaces on-site, featuring flat and easy access to the rooms. Guests particularly appreciate the secure outdoor parking areas, which include an automatic gate for added security. Although there are occasions when spaces may fill up quickly, leaving less room for larger vehicles, the peace of mind offered by the off-road and guarded parking is a significant benefit. Overall, the property's parking facilities are reliable and user-friendly, complemented by good security measures, making it a hassle-free experience for those traveling by car.
Yes, Quest Alice Springs has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Quest Alice Springs.
No, Quest Alice Springs doesn't allow dogs.
Yes, parking facilities are available at Quest Alice Springs.