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4-Star Hotels with Spa in Almaty
31 HOTELS IN AND AROUND ALMATYRanking can be influenced by the commissions we receive.
$
+2
Info
Summary of reviews
Ramada by Wyndham Almaty enjoys a favorable location near the city center, offering guests easy access to local attractions while providing picturesque views of nearby snowy mountains. Visitors appreciate the convenience of nearby urban amenities such as parks, shopping centers, and public transport.
Guests often highlight the spaciousness and comfort of the rooms, which cater to families and travelers desiring extra space. The friendly and helpful hotel staff are frequently praised for their service, enhancing the overall experience for guests. Despite some furnishings showing signs of age, the accommodations are clean and airy, contributing to a restful stay.
The breakfast at the hotel is generally well-received, offering a diverse and hearty spread with popular options like custom omelets and baked goods. However, some guests note the repetitive menu and occasional service delays. Nevertheless, the breakfast is often considered one of the highlights of the stay.
While the hotel's cleanliness is mostly satisfactory, there are instances of outdated facilities, particularly in the spa and pool, which some guests found lacking in maintenance and cleanliness. The spa offers commendable massage services and facilities like the hammam and sauna, although renovation could enhance the overall experience.
The hotel's Wi-Fi service, although occasionally inconsistent, generally provides a reliable connection for most online needs. Parking options are ample, contributing to a hassle-free experience for travelers with vehicles.
Though some beds and linens could use an update, the overall sleeping arrangement tends to provide comfort. Guests appreciate amenities such as blackout curtains and spacious beds, though pillow quality is mixed.
While marketed as a four-star hotel, some guests feel that the facilities and services fall short of this classification. The need for significant maintenance and updates is noted, with particular emphasis on aligning the overall guest experience with four-star expectations.
Ultimately, Ramada by Wyndham Almaty offers a combination of convenient location, spacious accommodations, and friendly service, making it a value choice for travelers seeking comfort and easy access to the city's experiences, despite areas needing improvement.
Guests often highlight the spaciousness and comfort of the rooms, which cater to families and travelers desiring extra space. The friendly and helpful hotel staff are frequently praised for their service, enhancing the overall experience for guests. Despite some furnishings showing signs of age, the accommodations are clean and airy, contributing to a restful stay.
The breakfast at the hotel is generally well-received, offering a diverse and hearty spread with popular options like custom omelets and baked goods. However, some guests note the repetitive menu and occasional service delays. Nevertheless, the breakfast is often considered one of the highlights of the stay.
While the hotel's cleanliness is mostly satisfactory, there are instances of outdated facilities, particularly in the spa and pool, which some guests found lacking in maintenance and cleanliness. The spa offers commendable massage services and facilities like the hammam and sauna, although renovation could enhance the overall experience.
The hotel's Wi-Fi service, although occasionally inconsistent, generally provides a reliable connection for most online needs. Parking options are ample, contributing to a hassle-free experience for travelers with vehicles.
Though some beds and linens could use an update, the overall sleeping arrangement tends to provide comfort. Guests appreciate amenities such as blackout curtains and spacious beds, though pillow quality is mixed.
While marketed as a four-star hotel, some guests feel that the facilities and services fall short of this classification. The need for significant maintenance and updates is noted, with particular emphasis on aligning the overall guest experience with four-star expectations.
Ultimately, Ramada by Wyndham Almaty offers a combination of convenient location, spacious accommodations, and friendly service, making it a value choice for travelers seeking comfort and easy access to the city's experiences, despite areas needing improvement.
Categories
4 Star
Spa
Sustainability Journey
$
+3
Info
Summary of reviews
Novotel Almaty City Center receives high praise for its exceptional location in Almaty's vibrant center, offering easy access to key sights, shopping centers and dining options. Guests appreciate the clean, modern rooms and the attentive, polite staff who contribute to a generally positive experience. The hotel's breakfast is well-received for its variety and quality, though some guests note areas for improvement. Dinners at the hotel's restaurant are also praised with accommodating chefs and a good food selection, despite occasional service lapses.
Rooms, while often described as compact, are noted for their cleanliness and comfort with high housekeeping standards and modern decor. Despite minor concerns about soundproofing and room size discrepancies, the rooms provide a cozy environment with essential amenities. Cleanliness is a strong point with guests consistently complimenting the well-maintained premises and modern design. The hotel's staff are recognized for their professionalism, responsiveness and friendly demeanor, enhancing the overall guest experience.
The free Wi-Fi service receives mixed reviews; however, many guests find it satisfactory and appreciate the high-speed connection. The spa area, while pleasant and featuring a sauna and pool, is considered small but contributes positively to the stay. The gym, despite being narrow and lacking heavy weights, offers a functional fitness environment with friendly staff.
The pool area is highly praised for its cleanliness and comfort, adding value to the stay with its inclusion in the room price. Parking options are appreciated, although some guests find the space limited and occasionally crowded. Families find the hotel accommodating with family-friendly amenities, although room sizes can feel cramped with additional beds.
Overall, Novotel Almaty City Center stands out for its prime location, clean and comfortable accommodations, excellent service and a variety of amenities that cater well to both business and leisure travelers. The hotel meets the high standards expected from the Novotel brand, ensuring a pleasant and convenient stay in the heart of Almaty.
Rooms, while often described as compact, are noted for their cleanliness and comfort with high housekeeping standards and modern decor. Despite minor concerns about soundproofing and room size discrepancies, the rooms provide a cozy environment with essential amenities. Cleanliness is a strong point with guests consistently complimenting the well-maintained premises and modern design. The hotel's staff are recognized for their professionalism, responsiveness and friendly demeanor, enhancing the overall guest experience.
The free Wi-Fi service receives mixed reviews; however, many guests find it satisfactory and appreciate the high-speed connection. The spa area, while pleasant and featuring a sauna and pool, is considered small but contributes positively to the stay. The gym, despite being narrow and lacking heavy weights, offers a functional fitness environment with friendly staff.
The pool area is highly praised for its cleanliness and comfort, adding value to the stay with its inclusion in the room price. Parking options are appreciated, although some guests find the space limited and occasionally crowded. Families find the hotel accommodating with family-friendly amenities, although room sizes can feel cramped with additional beds.
Overall, Novotel Almaty City Center stands out for its prime location, clean and comfortable accommodations, excellent service and a variety of amenities that cater well to both business and leisure travelers. The hotel meets the high standards expected from the Novotel brand, ensuring a pleasant and convenient stay in the heart of Almaty.
Categories
4 Star
Spa
Pool
Heated Pool
Indoor Pool
$
+5
Info
Summary of reviews
Grand Aiser Hotel draws positive attention primarily for its excellent location, making it a favorable choice for travelers seeking convenience in the bustling city. Centrally situated, the hotel allows easy access to a variety of key attractions such as restaurants, museums, and the beach, enhancing the overall travel experience for both business and leisure visitors. This strategic positioning is unanimously appreciated, offering guests straightforward navigation to various city destinations.
The breakfast experience at the hotel is somewhat mixed, although some guests enjoy the hearty and convenient offerings included with their stay. Positive aspects include language support from front desk staff, which enhances guest interactions. However, feedback indicates room for improvement in terms of variety, service, and catering to a broader international clientele.
Room conditions at Grand Aiser Hotel receive varied reviews. Some guests appreciate the hardwood floors, suggesting a cleaner alternative to carpets, and find housekeeping consistent in specific areas. However, issues such as the need for room repairs, outdated furniture, and privacy concerns are highlighted. This suggests potential for renovation to better meet guest expectations.
Cleanliness at the hotel presents a mixed experience. While some guests encounter clean and cozy rooms with comfortable beds, others report concerns regarding dirty rooms, worn-out furnishings, and unpleasant smells. Despite these issues, interactions with friendly staff often leave a favorable impression, underscoring variability in guest experiences.
Staff interactions are generally positive, with many guests praising the politeness, attentiveness, and helpfulness of the reception team. The ability to communicate in Chinese is notably advantageous, enhancing the overall convenience for international visitors. Nevertheless, inconsistencies arise, with some guests encountering rude behavior, hinting at variability in service levels. The ability of the front desk to promptly address issues is often commended, balancing out negative experiences to some extent.
In summary, while regardal hotel has some aspects that require attention, its prime location and friendly staff contribute significantly to positive guest experiences, making it a potentially appealing destination for travelers.
The breakfast experience at the hotel is somewhat mixed, although some guests enjoy the hearty and convenient offerings included with their stay. Positive aspects include language support from front desk staff, which enhances guest interactions. However, feedback indicates room for improvement in terms of variety, service, and catering to a broader international clientele.
Room conditions at Grand Aiser Hotel receive varied reviews. Some guests appreciate the hardwood floors, suggesting a cleaner alternative to carpets, and find housekeeping consistent in specific areas. However, issues such as the need for room repairs, outdated furniture, and privacy concerns are highlighted. This suggests potential for renovation to better meet guest expectations.
Cleanliness at the hotel presents a mixed experience. While some guests encounter clean and cozy rooms with comfortable beds, others report concerns regarding dirty rooms, worn-out furnishings, and unpleasant smells. Despite these issues, interactions with friendly staff often leave a favorable impression, underscoring variability in guest experiences.
Staff interactions are generally positive, with many guests praising the politeness, attentiveness, and helpfulness of the reception team. The ability to communicate in Chinese is notably advantageous, enhancing the overall convenience for international visitors. Nevertheless, inconsistencies arise, with some guests encountering rude behavior, hinting at variability in service levels. The ability of the front desk to promptly address issues is often commended, balancing out negative experiences to some extent.
In summary, while regardal hotel has some aspects that require attention, its prime location and friendly staff contribute significantly to positive guest experiences, making it a potentially appealing destination for travelers.
Categories
Spa
4 Star
Pool
Heated Pool
Indoor Pool
$
+6
Info
Categories
Spa
4 Star
Pool
Heated Pool
Indoor Pool
$
+10
Info
Summary of reviews
Salut Hotel Almaty offers a convenient location at the entrance to the city, providing easy access to ongoing transport and nearby shopping facilities, including a shopping center. Guests appreciate its proximity to entertainment options like a water park, making it suitable for both leisure and shopping needs. However, the benefits are somewhat offset by traffic congestion from a nearby highway and the hotel’s distance from the city center, which necessitates using taxis for those wishing to explore Almaty. The mixed surroundings, including an industrial area, do not meet the expectation of promised mountain views.
Breakfast at the hotel is generally regarded as tasty and filling, with a buffet-style spread that ensures everyone can find something to eat. However, guests have noted a limited selection that can become monotonous over longer stays, along with occasional concerns about cleanliness and quality, such as instant coffee and potential banquet leftovers.
The rooms at Salut Hotel Almaty are praised for their comfortable, cozy atmosphere and unique oriental design, offering spaciousness that is appreciated by many guests. Nonetheless, there are inconsistencies in cleanliness and maintenance, including unsatisfactory plumbing, peeling wallpaper, and inadequate amenities in double rooms. The cleanliness feedback is mixed, with clean bedding and warm rooms but issues like dirty carpets and dustiness affecting the impression.
The hotel's standout feature is its commendable staff, who are frequently highlighted for their friendly and polite demeanor. Guests appreciate the team's helpfulness, quick responses, and cooperation, with particular praise for Dinara at reception and Valentina's leadership as a supervisor. Although there are occasional remarks about minor disruptions, such instances are exceptions. Staff interactions contribute significantly to a positive experience, focusing on guest satisfaction through attentive service.
Overall, Salut Hotel Almaty provides a mix of convenience, comfort, and dedicated service, yet there is room for improvement in cleanliness and variety to enhance the overall guest experience.
Breakfast at the hotel is generally regarded as tasty and filling, with a buffet-style spread that ensures everyone can find something to eat. However, guests have noted a limited selection that can become monotonous over longer stays, along with occasional concerns about cleanliness and quality, such as instant coffee and potential banquet leftovers.
The rooms at Salut Hotel Almaty are praised for their comfortable, cozy atmosphere and unique oriental design, offering spaciousness that is appreciated by many guests. Nonetheless, there are inconsistencies in cleanliness and maintenance, including unsatisfactory plumbing, peeling wallpaper, and inadequate amenities in double rooms. The cleanliness feedback is mixed, with clean bedding and warm rooms but issues like dirty carpets and dustiness affecting the impression.
The hotel's standout feature is its commendable staff, who are frequently highlighted for their friendly and polite demeanor. Guests appreciate the team's helpfulness, quick responses, and cooperation, with particular praise for Dinara at reception and Valentina's leadership as a supervisor. Although there are occasional remarks about minor disruptions, such instances are exceptions. Staff interactions contribute significantly to a positive experience, focusing on guest satisfaction through attentive service.
Overall, Salut Hotel Almaty provides a mix of convenience, comfort, and dedicated service, yet there is room for improvement in cleanliness and variety to enhance the overall guest experience.
Categories
Spa
4 Star
Yoga
$
+3
Info
Summary of reviews
Mercure Almaty City Center is a highly recommended hotel celebrated for its advantageous central location in Almaty. Its prime positioning allows guests easy access to the city's vibrant attractions, including bustling streets, serene parks, and a variety of dining and shopping experiences. The hotel is noted for its beautiful boutique setting, comprehensive amenities like a great spa, and spacious, well-maintained rooms decorated with Kazakh ornaments that add a charming touch. The cleanliness of the hotel is often mentioned positively, alongside helpful and proficient English-speaking staff who enhance the quality of the stay.
Guests frequently commend the delicious and varied breakfast spread, which offers an extensive buffet that caters to diverse tastes at a reasonable price. The rooms are spacious, impeccably clean, and well-appointed with essentials, contributing to a comfortable and pleasurable accommodation experience. The magnificent views of the snow-capped mountains from higher floors further enhance guests' stays. The hotel's staff is recognized for their warmth and attentiveness, with special mentions for specific team members who provide excellent service.
The spa is especially praised for its luxurious and comprehensive facilities, including saunas and hammams, and for its spectacular panoramic views of the city. The comfortable beds also contribute significantly to guests' satisfaction, often being described as exceptionally comfortable and royal. All these factors combined make Mercure Almaty City Center an ideal choice for travelers seeking relaxation and an immersive local experience in a modern, welcoming environment.
Guests frequently commend the delicious and varied breakfast spread, which offers an extensive buffet that caters to diverse tastes at a reasonable price. The rooms are spacious, impeccably clean, and well-appointed with essentials, contributing to a comfortable and pleasurable accommodation experience. The magnificent views of the snow-capped mountains from higher floors further enhance guests' stays. The hotel's staff is recognized for their warmth and attentiveness, with special mentions for specific team members who provide excellent service.
The spa is especially praised for its luxurious and comprehensive facilities, including saunas and hammams, and for its spectacular panoramic views of the city. The comfortable beds also contribute significantly to guests' satisfaction, often being described as exceptionally comfortable and royal. All these factors combined make Mercure Almaty City Center an ideal choice for travelers seeking relaxation and an immersive local experience in a modern, welcoming environment.
Categories
Spa
4 Star
Golf
$
+7
Info
Summary of reviews
Sacvoyage Hotel, nestled in a quiet residential area, is highly regarded for its serene and convenient location. Guests appreciate its proximity to key sites like the Atakent exhibition complex and Mega, all within walking distance. The hotel’s tranquil environment allows for restful nights with minimal disturbance from traffic noise. While slightly distant from the city center, it offers easy access to taxi services, making it an intentional choice for travelers attending events near EXPO. The atmosphere is complemented by excellent cleanliness and a cozy, welcoming environment, bolstered by friendly and helpful staff.
Guests frequently praise the breakfast, describing it as delicious with a wide variety and clean preparations starting at 7 AM. Positive feedback acknowledges its quality despite noted areas for improvement, such as the monotonous offerings and sporadic instances of greasy dishes. Critics suggest an expansion of options and better organization. Nevertheless, breakfast at Sacvoyage Hotel remains a largely pleasant experience for most guests.
The rooms are consistently highlighted for their cleanliness, spaciousness and comfort, providing a restful retreat. Praise is given for the quality of building materials and comfortable mattresses with staff, particularly juniors, noted for their politeness and helpfulness. Some reviews mention minor drawbacks like inadequate lighting, occasional noise issues and the need for better sound insulation. However, these issues do not overshadow the overall positive impression of the rooms.
Cleanliness stands out as a strong suit of Sacvoyage Hotel. Guests frequently commend the well-kept premises, spotless common areas and consistent cleaning efforts, contributing to a cozy and comfortable ambiance. While some inconsistencies are noted, such as delays in housekeeping or occasional lapses in supply, the overall satisfaction with cleanliness remains high. The reception staff receives particular praise for their friendliness and attentiveness, enhancing guest satisfaction.
The staff at Sacvoyage Hotel are a cornerstone of the positive experience, defined by their friendliness and helpfulness. Guests frequently commend individuals like Gulnur at the front desk for their kindness and accommodating nature. Despite some isolated negative remarks, the consistent dedication and professionalism of the staff significantly contribute to guest comfort and satisfaction.
However, internet connectivity at Sacvoyage Hotel is a notable weak point. Guests have experienced issues ranging from unreliable connections to total absence of Wi-Fi in certain areas. The common sentiment is that the Wi-Fi needs substantial improvement to meet basic guest expectations.
Beds at the hotel receive a mix of feedback. Many guests appreciate the good quality linen and generally comfortable mattresses, including orthopedic options. However, some guests noted old and uncomfortable mattresses along with worn and faded bedding. Despite these issues, beds are generally viewed favorably, though sleep quality can be affected by thin walls and poor sound insulation.
In summary, Sacvoyage Hotel is highly valued for its tranquil and convenient location, clean and comfortable rooms and exceptionally friendly staff, offering a solid choice for travelers seeking a peaceful and pleasant stay. Despite minor drawbacks in breakfast variety and internet connectivity, it remains a popular destination for those prioritizing cleanliness, comfort and excellent service.
Guests frequently praise the breakfast, describing it as delicious with a wide variety and clean preparations starting at 7 AM. Positive feedback acknowledges its quality despite noted areas for improvement, such as the monotonous offerings and sporadic instances of greasy dishes. Critics suggest an expansion of options and better organization. Nevertheless, breakfast at Sacvoyage Hotel remains a largely pleasant experience for most guests.
The rooms are consistently highlighted for their cleanliness, spaciousness and comfort, providing a restful retreat. Praise is given for the quality of building materials and comfortable mattresses with staff, particularly juniors, noted for their politeness and helpfulness. Some reviews mention minor drawbacks like inadequate lighting, occasional noise issues and the need for better sound insulation. However, these issues do not overshadow the overall positive impression of the rooms.
Cleanliness stands out as a strong suit of Sacvoyage Hotel. Guests frequently commend the well-kept premises, spotless common areas and consistent cleaning efforts, contributing to a cozy and comfortable ambiance. While some inconsistencies are noted, such as delays in housekeeping or occasional lapses in supply, the overall satisfaction with cleanliness remains high. The reception staff receives particular praise for their friendliness and attentiveness, enhancing guest satisfaction.
The staff at Sacvoyage Hotel are a cornerstone of the positive experience, defined by their friendliness and helpfulness. Guests frequently commend individuals like Gulnur at the front desk for their kindness and accommodating nature. Despite some isolated negative remarks, the consistent dedication and professionalism of the staff significantly contribute to guest comfort and satisfaction.
However, internet connectivity at Sacvoyage Hotel is a notable weak point. Guests have experienced issues ranging from unreliable connections to total absence of Wi-Fi in certain areas. The common sentiment is that the Wi-Fi needs substantial improvement to meet basic guest expectations.
Beds at the hotel receive a mix of feedback. Many guests appreciate the good quality linen and generally comfortable mattresses, including orthopedic options. However, some guests noted old and uncomfortable mattresses along with worn and faded bedding. Despite these issues, beds are generally viewed favorably, though sleep quality can be affected by thin walls and poor sound insulation.
In summary, Sacvoyage Hotel is highly valued for its tranquil and convenient location, clean and comfortable rooms and exceptionally friendly staff, offering a solid choice for travelers seeking a peaceful and pleasant stay. Despite minor drawbacks in breakfast variety and internet connectivity, it remains a popular destination for those prioritizing cleanliness, comfort and excellent service.
Categories
Spa
4 Star
Gym
$
+1
Info
Summary of reviews
The Garden Park Inn in Almaty garners favorable reviews for its prime location, providing convenient access to city attractions and business districts, all within a tranquil setting. Guests appreciate the easy connectivity to public transportation and nearby amenities, making it an ideal choice for both leisure and business travelers.
Breakfast at the hotel is frequently praised for its variety and quality, offering a range of delicious options, including vegetarian dishes and national cuisine. The generous buffet and accommodating service enhance the overall morning experience, despite occasional critiques regarding selection variety and service consistency.
The hotel's restaurant receives mixed feedback; while the cuisine, particularly the steaks and soups, is often lauded for freshness and taste, service inconsistency and issues like undercooked food and long wait times temper the positive experience.
Rooms at Garden Park Inn stand out for their spaciousness, cleanliness and modern amenities. Guests value the peaceful ambiance, comfortable beds and attractive decor, which together contribute to a restful and enjoyable stay. Views of the mountains and cityscape add a pleasant touch, although minor maintenance issues have been noted.
Cleanliness across the hotel is generally praised with high standards maintained in rooms and public areas, including the saunas. Some inconsistency in housekeeping has been reported, but the overall sentiment leans towards a positive experience in terms of hygiene.
Staff at the hotel are often described as friendly, polite and helpful, particularly the front desk, which enhances the check-in and check-out experience. However, occasional lapses in service quality and communication have been mentioned, suggesting a need for improved consistency.
Wi-Fi service at the hotel varies significantly with some guests praising its speed and reliability, while others face issues with connectivity and signal strength, particularly in certain rooms.
The hotel's spa and gym facilities receive mixed reviews. While the spa is clean and offers a functioning sauna, issues such as cold water in the pool and lack of essential amenities detract from the experience. The gym, although clean, is described as small and under-equipped with maintenance issues affecting some fitness equipment.
In summary, the Garden Park Inn excels in providing a comfortable and convenient stay with notable strengths in location, room quality and breakfast service, while some areas such as dining service, Wi-Fi connectivity and wellness facilities offer room for improvement.
Breakfast at the hotel is frequently praised for its variety and quality, offering a range of delicious options, including vegetarian dishes and national cuisine. The generous buffet and accommodating service enhance the overall morning experience, despite occasional critiques regarding selection variety and service consistency.
The hotel's restaurant receives mixed feedback; while the cuisine, particularly the steaks and soups, is often lauded for freshness and taste, service inconsistency and issues like undercooked food and long wait times temper the positive experience.
Rooms at Garden Park Inn stand out for their spaciousness, cleanliness and modern amenities. Guests value the peaceful ambiance, comfortable beds and attractive decor, which together contribute to a restful and enjoyable stay. Views of the mountains and cityscape add a pleasant touch, although minor maintenance issues have been noted.
Cleanliness across the hotel is generally praised with high standards maintained in rooms and public areas, including the saunas. Some inconsistency in housekeeping has been reported, but the overall sentiment leans towards a positive experience in terms of hygiene.
Staff at the hotel are often described as friendly, polite and helpful, particularly the front desk, which enhances the check-in and check-out experience. However, occasional lapses in service quality and communication have been mentioned, suggesting a need for improved consistency.
Wi-Fi service at the hotel varies significantly with some guests praising its speed and reliability, while others face issues with connectivity and signal strength, particularly in certain rooms.
The hotel's spa and gym facilities receive mixed reviews. While the spa is clean and offers a functioning sauna, issues such as cold water in the pool and lack of essential amenities detract from the experience. The gym, although clean, is described as small and under-equipped with maintenance issues affecting some fitness equipment.
In summary, the Garden Park Inn excels in providing a comfortable and convenient stay with notable strengths in location, room quality and breakfast service, while some areas such as dining service, Wi-Fi connectivity and wellness facilities offer room for improvement.
Categories
4 Star
Spa
Honeymoon
$
+2
Info
Summary of reviews
Samal Resort & SPA draws guests with its stunning mountain location, providing breathtaking views and proximity to both nature and urban amenities. The serene and picturesque setting, clean environment and easy access to prominent attractions like Medeo and Shymbulak ski resort offer a tranquil retreat complemented by the fresh mountain air.
Breakfast at the resort is highly praised for its diverse, delicious offerings and the pleasant atmosphere of dining on the terrace. The quality of dishes, variety and attentiveness of the breakfast staff enhance the overall dining experience. Although some guests noted a limited selection, the overall feedback remains exceptionally favorable with breakfast often highlighted as a significant reason to return.
Dining at the hotel's fifth-floor restaurant is appreciated for its 24/7 service, tasty European and national cuisine and pleasant ambiance, particularly on the balcony. However, some guests found the menu to be monotonous and the prices high. Service received mixed reviews, but the availability of nearby dining options provides good alternatives.
The rooms at Samal Resort & SPA are frequently commended for their cleanliness, spaciousness and modern facilities. Guests enjoy the large balconies with stunning views and the overall quiet, comfortable environment. Daily cleaning ensures fresh linens and towels, although some guests experienced minor issues with mattress quality and room temperature.
Cleanliness throughout the resort is consistently highlighted positively with tidy shared areas and well-maintained grounds contributing to a comfortable stay. The spa area also receives high marks for its cleanliness, enhancing the relaxing experience with amenities like a swimming pool, jacuzzi, hammam and sauna.
The staff at Samal Resort & SPA are noted for their friendliness, helpfulness and proficiency in English. Guests frequently compliment the front desk, room service and restaurant staff for their attentiveness and accommodating nature. The efficient booking and check-in processes further elevate the seamless customer service.
The spa at the resort stands out with its excellent facilities and tranquil ambiance. Guests appreciate the clean, well-maintained amenities and the exceptional massage services. Despite minor critiques, the overall sentiment is overwhelmingly positive, often exceeding expectations.
The pool is another standout feature, described as clean and warm, making it enjoyable for both families and individuals. The spa and pool areas provide a relaxing environment with comfort and cleanliness receiving frequent commendation.
Samal Resort & SPA caters well to families, offering extra beds at no cost and accommodating early check-ins. The dining areas are attentive to children's needs and the overall environment is comfortable and engaging for family stays. The presence of a spa and pool adds to the attraction, providing both activity and relaxation options.
Overall, despite minor areas for improvement, Samal Resort & SPA offers a highly enjoyable stay with its superb location, excellent breakfast, comfortable rooms, clean environment and top-notch customer service. The spa and pool facilities contribute significantly to the positive guest experience, making it a solid choice for both peaceful retreats and family vacations.
Breakfast at the resort is highly praised for its diverse, delicious offerings and the pleasant atmosphere of dining on the terrace. The quality of dishes, variety and attentiveness of the breakfast staff enhance the overall dining experience. Although some guests noted a limited selection, the overall feedback remains exceptionally favorable with breakfast often highlighted as a significant reason to return.
Dining at the hotel's fifth-floor restaurant is appreciated for its 24/7 service, tasty European and national cuisine and pleasant ambiance, particularly on the balcony. However, some guests found the menu to be monotonous and the prices high. Service received mixed reviews, but the availability of nearby dining options provides good alternatives.
The rooms at Samal Resort & SPA are frequently commended for their cleanliness, spaciousness and modern facilities. Guests enjoy the large balconies with stunning views and the overall quiet, comfortable environment. Daily cleaning ensures fresh linens and towels, although some guests experienced minor issues with mattress quality and room temperature.
Cleanliness throughout the resort is consistently highlighted positively with tidy shared areas and well-maintained grounds contributing to a comfortable stay. The spa area also receives high marks for its cleanliness, enhancing the relaxing experience with amenities like a swimming pool, jacuzzi, hammam and sauna.
The staff at Samal Resort & SPA are noted for their friendliness, helpfulness and proficiency in English. Guests frequently compliment the front desk, room service and restaurant staff for their attentiveness and accommodating nature. The efficient booking and check-in processes further elevate the seamless customer service.
The spa at the resort stands out with its excellent facilities and tranquil ambiance. Guests appreciate the clean, well-maintained amenities and the exceptional massage services. Despite minor critiques, the overall sentiment is overwhelmingly positive, often exceeding expectations.
The pool is another standout feature, described as clean and warm, making it enjoyable for both families and individuals. The spa and pool areas provide a relaxing environment with comfort and cleanliness receiving frequent commendation.
Samal Resort & SPA caters well to families, offering extra beds at no cost and accommodating early check-ins. The dining areas are attentive to children's needs and the overall environment is comfortable and engaging for family stays. The presence of a spa and pool adds to the attraction, providing both activity and relaxation options.
Overall, despite minor areas for improvement, Samal Resort & SPA offers a highly enjoyable stay with its superb location, excellent breakfast, comfortable rooms, clean environment and top-notch customer service. The spa and pool facilities contribute significantly to the positive guest experience, making it a solid choice for both peaceful retreats and family vacations.
Categories
Spa
4 Star
Honeymoon
$
Info
Summary of reviews
The Grand Tien Shan Hotel is highly regarded for its exceptional location in the heart of Almaty. Its prime position near Panfilov Park and key cultural landmarks makes it perfect for exploring the city on foot. Guests appreciate the convenient access to numerous restaurants, cafes, bars and nightlife, enhancing their overall experience.
The hotel’s interior is beautifully decorated with spacious and clean rooms offering a cozy atmosphere. High standards of cleanliness are consistently maintained with well-serviced rooms featuring essential amenities for a comfortable stay. Additional features such as the excellent spa, equipped gym and well-maintained pool facilities contribute to a relaxing and enjoyable visit.
Breakfast at the hotel is often highlighted as a standout feature. The buffet includes a variety of local and international dishes, ensuring a hearty start to the day. The selection includes eggs, fresh fruits, pastries, meats and beverages with the staff providing prompt and helpful service. Though some guests noted a lack of variety over time, the overall quality and taste of breakfast items receive favorable comments.
Dinner experiences at the hotel's restaurant are mostly positive with guests praising the delicious and reasonably priced dishes, particularly the steaks. The efficient service and good selection of drinks add to the dining satisfaction, although the restaurant's ambiance in the evening and the variety of options have received mixed feedback.
The spa is a major highlight with outstanding services and facilities that include steam rooms, saunas and a large pool. Guests appreciate the professional and friendly spa staff, as well as the serene and hygienic environment. The gym, though small, is well-equipped and maintained, offering a comfortable space for workouts.
Guest reviews frequently commend the hotel staff for their politeness, friendliness and professionalism. The reception, restaurant and spa staff are often noted for their attentive service, enhancing the overall guest experience despite occasional less favorable interactions with some reception and security staff members.
The hotel's WiFi service receives mixed reviews; while some guests find it fast and reliable, others experience connectivity issues and slow speeds. Efforts to improve the internet quality are noted, but the inconsistency remains a point of concern for some travelers.
Overall, the Grand Tien Shan Hotel delivers a well-rounded and convenient experience with its prime location, clean and comfortable rooms, excellent dining and superior spa services, making it a solid choice for both leisure and business travelers visiting Almaty.
The hotel’s interior is beautifully decorated with spacious and clean rooms offering a cozy atmosphere. High standards of cleanliness are consistently maintained with well-serviced rooms featuring essential amenities for a comfortable stay. Additional features such as the excellent spa, equipped gym and well-maintained pool facilities contribute to a relaxing and enjoyable visit.
Breakfast at the hotel is often highlighted as a standout feature. The buffet includes a variety of local and international dishes, ensuring a hearty start to the day. The selection includes eggs, fresh fruits, pastries, meats and beverages with the staff providing prompt and helpful service. Though some guests noted a lack of variety over time, the overall quality and taste of breakfast items receive favorable comments.
Dinner experiences at the hotel's restaurant are mostly positive with guests praising the delicious and reasonably priced dishes, particularly the steaks. The efficient service and good selection of drinks add to the dining satisfaction, although the restaurant's ambiance in the evening and the variety of options have received mixed feedback.
The spa is a major highlight with outstanding services and facilities that include steam rooms, saunas and a large pool. Guests appreciate the professional and friendly spa staff, as well as the serene and hygienic environment. The gym, though small, is well-equipped and maintained, offering a comfortable space for workouts.
Guest reviews frequently commend the hotel staff for their politeness, friendliness and professionalism. The reception, restaurant and spa staff are often noted for their attentive service, enhancing the overall guest experience despite occasional less favorable interactions with some reception and security staff members.
The hotel's WiFi service receives mixed reviews; while some guests find it fast and reliable, others experience connectivity issues and slow speeds. Efforts to improve the internet quality are noted, but the inconsistency remains a point of concern for some travelers.
Overall, the Grand Tien Shan Hotel delivers a well-rounded and convenient experience with its prime location, clean and comfortable rooms, excellent dining and superior spa services, making it a solid choice for both leisure and business travelers visiting Almaty.
Categories
4 Star
Spa
Gym
$
+2
Info
Summary of reviews
Renion Park Hotel in Almaty is widely praised for its central yet tranquil location, making it an ideal choice for visitors keen to explore the city's key attractions such as Panfilov Park, Ascension Cathedral and Gorky Park. The convenience extends to nearby dining and shopping options, coupled with excellent public transport connectivity.
The hotel's breakfast is a standout feature, frequently highlighted for its variety, freshness and taste. The impressive and varied buffet caters to different preferences, although occasional critiques on limited vegan options and some hot beverages arise. Similarly, the in-house restaurant receives high commendation for its delicious European and Kazakh cuisine, cozy atmosphere and reasonable prices with special mentions for dishes like fish soup and salads.
Rooms at the hotel are often described as spacious, clean and comfortable with modern amenities like air conditioning, chic furnishings and well-equipped bathrooms. However, some reviews report maintenance issues such as thin walls leading to noise disturbances and occasional strange smells.
The hotel's cleanliness is another highly appreciated aspect with daily housekeeping maintaining tidy and fresh environments. Guests consistently note the staff's friendliness, helpfulness and professionalism, enhancing their stay with efficient and responsive service, fluency in English and assistance with local arrangements.
While the Wi-Fi service at Renion Park Hotel is generally stable, it has mixed reviews with certain areas experiencing slower speeds and weaker signals, calling for improvement in connectivity.
The spa, including a pool, sauna and hammam, is well-regarded for its cleanliness, modern facilities and inclusion in the room price, despite occasional maintenance hiccups. The gym, despite being small, is praised for its good-quality equipment and overall maintenance. The pool, albeit small, is clean and contributes positively to the overall wellness experience offered.
Ample and secure parking adds to the convenience for those traveling by car. Finally, the beds at Renion Park Hotel are generally described as comfortable, cozy and clean, aiding a restful stay for most guests, though some mention issues with mattress quality and bed size.
In summary, Renion Park Hotel stands out for its excellent location, commendable breakfast and dining options, spacious and clean rooms, friendly staff and a well-maintained spa and gym, making it a favored choice for many travelers despite minor areas for improvement.
The hotel's breakfast is a standout feature, frequently highlighted for its variety, freshness and taste. The impressive and varied buffet caters to different preferences, although occasional critiques on limited vegan options and some hot beverages arise. Similarly, the in-house restaurant receives high commendation for its delicious European and Kazakh cuisine, cozy atmosphere and reasonable prices with special mentions for dishes like fish soup and salads.
Rooms at the hotel are often described as spacious, clean and comfortable with modern amenities like air conditioning, chic furnishings and well-equipped bathrooms. However, some reviews report maintenance issues such as thin walls leading to noise disturbances and occasional strange smells.
The hotel's cleanliness is another highly appreciated aspect with daily housekeeping maintaining tidy and fresh environments. Guests consistently note the staff's friendliness, helpfulness and professionalism, enhancing their stay with efficient and responsive service, fluency in English and assistance with local arrangements.
While the Wi-Fi service at Renion Park Hotel is generally stable, it has mixed reviews with certain areas experiencing slower speeds and weaker signals, calling for improvement in connectivity.
The spa, including a pool, sauna and hammam, is well-regarded for its cleanliness, modern facilities and inclusion in the room price, despite occasional maintenance hiccups. The gym, despite being small, is praised for its good-quality equipment and overall maintenance. The pool, albeit small, is clean and contributes positively to the overall wellness experience offered.
Ample and secure parking adds to the convenience for those traveling by car. Finally, the beds at Renion Park Hotel are generally described as comfortable, cozy and clean, aiding a restful stay for most guests, though some mention issues with mattress quality and bed size.
In summary, Renion Park Hotel stands out for its excellent location, commendable breakfast and dining options, spacious and clean rooms, friendly staff and a well-maintained spa and gym, making it a favored choice for many travelers despite minor areas for improvement.
Categories
4 Star
Spa
Honeymoon
$
+3
Info
Summary of reviews
Hotel Kazzhol Almaty stands out for its prime location in the heart of Almaty’s vibrant city center, combining convenience and accessibility with a tranquil residential setting. Guests consistently praise its proximity to attractions, dining options, and shopping centers, making it an ideal choice for travelers. The hotel’s commitment to providing clean accommodations and excellent service further enhances its appeal, with English-speaking staff ensuring smooth communication for international visitors.
One of the highlights of the hotel is its breakfast offerings, which receive widespread acclaim for their diversity and taste. Guests appreciate the extensive and varied spread that caters to different dietary needs, although some noted a few dishes could be fresher. The overall breakfast experience is highly satisfying, with an ample buffet format that sets a delightful start for the day.
The rooms at Hotel Kazzhol Almaty are described as spacious, well-maintained, and comfortable, despite some reviewers noting the building's age. Cleanliness is a strong point, and the accommodations meet the expectations set by online descriptions. While updates could enhance some aspects, the rooms offer functionality and comfort, suitable for both leisure and business travelers.
Cleanliness throughout the hotel is generally praised, with guests commending the spotless rooms and facilities. While minor lapses in maintenance are occasionally reported, the overall consensus is positive. The staff’s outstanding service and friendliness are frequently highlighted, with guests appreciating their attentiveness and readiness to assist.
The Wi-Fi service is mostly reliable and fast, meeting guests’ needs with only occasional disruptions. The spa facilities, including a spacious pool and sauna, offer a family-friendly environment, though there are mentions of inconsistent cleanliness and availability. Despite this, the amenities contribute positively to the hotel’s offerings.
The pool, though not large, is a nice addition with clean and warm water, complemented by a gym and saunas. The comfortable beds and pillows are well-received, contributing to restful stays. Overall, the combination of location, service, and amenities makes Hotel Kazzhol Almaty a favored choice among travelers.
One of the highlights of the hotel is its breakfast offerings, which receive widespread acclaim for their diversity and taste. Guests appreciate the extensive and varied spread that caters to different dietary needs, although some noted a few dishes could be fresher. The overall breakfast experience is highly satisfying, with an ample buffet format that sets a delightful start for the day.
The rooms at Hotel Kazzhol Almaty are described as spacious, well-maintained, and comfortable, despite some reviewers noting the building's age. Cleanliness is a strong point, and the accommodations meet the expectations set by online descriptions. While updates could enhance some aspects, the rooms offer functionality and comfort, suitable for both leisure and business travelers.
Cleanliness throughout the hotel is generally praised, with guests commending the spotless rooms and facilities. While minor lapses in maintenance are occasionally reported, the overall consensus is positive. The staff’s outstanding service and friendliness are frequently highlighted, with guests appreciating their attentiveness and readiness to assist.
The Wi-Fi service is mostly reliable and fast, meeting guests’ needs with only occasional disruptions. The spa facilities, including a spacious pool and sauna, offer a family-friendly environment, though there are mentions of inconsistent cleanliness and availability. Despite this, the amenities contribute positively to the hotel’s offerings.
The pool, though not large, is a nice addition with clean and warm water, complemented by a gym and saunas. The comfortable beds and pillows are well-received, contributing to restful stays. Overall, the combination of location, service, and amenities makes Hotel Kazzhol Almaty a favored choice among travelers.
Categories
Spa
4 Star
Sustainability Journey
$
+2
Info
Summary of reviews
Grand Hotel Kazybek Bi enjoys a prime location in the city center, combining the best of urban accessibility with a tranquil, quiet atmosphere. It is conveniently close to Arabat Street, shops, restaurants and historical sites with easy access to public transportation. Guests find this balance of convenience and serenity ideal for both vibrant city life and quiet relaxation.
Breakfast at the hotel is highly appreciated for its delicious and varied offerings with a good selection of both Asian and Western dishes. The hearty and filling options, fresh fruits and local specialties leave guests satisfied and ready for the day. Although there are occasional suggestions for a broader variety, the overall experience remains positive.
The on-site restaurant impresses guests with its delicious food, affordable prices and wealth of meal options. Despite some delays, the helpful staff and the option for room delivery add to the convenience and enjoyment of dining at the hotel. Specific dishes like steaks and wings receive high praise.
The rooms stand out for their exceptional cleanliness, modern design and comfort. Regular daily cleaning and fresh interiors contribute to a high level of hygiene. While some may find standard rooms a bit cramped, the comfort of orthopedic mattresses and well-appointed amenities compensate for this. Spacious bathrooms and thoughtful details further enhance the experience, though views may be limited by the surrounding buildings.
Cleanliness is exemplary throughout the hotel with meticulous attention to detail and modern renovations. Guests appreciate the fresh linens, pleasant scents and the spotless common areas. Overall, the cleanliness standards greatly contribute to the hotel's inviting atmosphere.
The staff at Grand Hotel Kazybek Bi are frequently commended for their friendliness, helpfulness and professional demeanor. Guests consistently enjoy the welcoming and attentive service with specific staff members often singled out for their exceptional care.
Wi-Fi services are generally reliable and praised for their speed and coverage across most areas of the hotel. Though some guests experience weaker signals in certain rooms or areas, the majority find the connectivity satisfactory.
The spa facilities, including sauna and massage options, receive positive feedback for their quality and ambiance. Despite the additional cost and some perceived pricing ambiguities, the spa services are appreciated for their professionalism and hygiene.
Guests benefit from private and complimentary parking with ample space, though occasional navigation issues arise when using certain services. Nevertheless, the overall parking experience is convenient.
The beds are another highlight with comfortable orthopedic mattresses and high-quality linens ensuring a good night's sleep. In spite of some minor noise disturbances, the comfort of the beds is a significant positive aspect.
While reviews are mixed about the hotel's four-star status, many guests find it offers good value for its price, praised for its well-maintained rooms, central location and overall amenities. Some consider it more akin to a solid three-star experience, yet it remains a respectable choice for travelers seeking comfort and convenience at reasonable prices.
Breakfast at the hotel is highly appreciated for its delicious and varied offerings with a good selection of both Asian and Western dishes. The hearty and filling options, fresh fruits and local specialties leave guests satisfied and ready for the day. Although there are occasional suggestions for a broader variety, the overall experience remains positive.
The on-site restaurant impresses guests with its delicious food, affordable prices and wealth of meal options. Despite some delays, the helpful staff and the option for room delivery add to the convenience and enjoyment of dining at the hotel. Specific dishes like steaks and wings receive high praise.
The rooms stand out for their exceptional cleanliness, modern design and comfort. Regular daily cleaning and fresh interiors contribute to a high level of hygiene. While some may find standard rooms a bit cramped, the comfort of orthopedic mattresses and well-appointed amenities compensate for this. Spacious bathrooms and thoughtful details further enhance the experience, though views may be limited by the surrounding buildings.
Cleanliness is exemplary throughout the hotel with meticulous attention to detail and modern renovations. Guests appreciate the fresh linens, pleasant scents and the spotless common areas. Overall, the cleanliness standards greatly contribute to the hotel's inviting atmosphere.
The staff at Grand Hotel Kazybek Bi are frequently commended for their friendliness, helpfulness and professional demeanor. Guests consistently enjoy the welcoming and attentive service with specific staff members often singled out for their exceptional care.
Wi-Fi services are generally reliable and praised for their speed and coverage across most areas of the hotel. Though some guests experience weaker signals in certain rooms or areas, the majority find the connectivity satisfactory.
The spa facilities, including sauna and massage options, receive positive feedback for their quality and ambiance. Despite the additional cost and some perceived pricing ambiguities, the spa services are appreciated for their professionalism and hygiene.
Guests benefit from private and complimentary parking with ample space, though occasional navigation issues arise when using certain services. Nevertheless, the overall parking experience is convenient.
The beds are another highlight with comfortable orthopedic mattresses and high-quality linens ensuring a good night's sleep. In spite of some minor noise disturbances, the comfort of the beds is a significant positive aspect.
While reviews are mixed about the hotel's four-star status, many guests find it offers good value for its price, praised for its well-maintained rooms, central location and overall amenities. Some consider it more akin to a solid three-star experience, yet it remains a respectable choice for travelers seeking comfort and convenience at reasonable prices.
Categories
4 Star
Spa
Parking
$
+1
Info
Summary of reviews
Renion Hills Hotel in Almaty has garnered numerous positive reviews, especially for its excellent location, exceptional service, and overall convenience. Situated in a quiet area with easy access to supermarkets, cafes, restaurants, and major attractions, the hotel is ideally positioned for both urban exploration and nature excursions, such as visits to the nearby Shymbulak mountain resort. Guests appreciate the strategic placement, which is perfect for leisure and business travelers alike.
The hotel is commended for its cleanliness, with both rooms and common areas consistently maintained to high standards. Guests find the accommodations comfortable, noting the coziness of the beds and the well-equipped rooms featuring amenities like bathrobes and slippers. Although some guests mention minor issues such as old carpeting or occasional noise, the overall ambiance is described as peaceful and inviting. The spa and gym facilities, though compact, add value to the stay, providing relaxation and fitness options.
Dining at Renion Hills Hotel is a highlight for many, with the breakfast and dinner experiences receiving praise. Breakfast is diverse, catering to various tastes and dietary preferences, and features fresh, tasty selections. Some guests suggest improvements in variety and item quality, yet the general feedback is positive. Dinner stands out, particularly for dishes like pelmeni and Caucasian meat soup served in the 24/7 restaurant, which offers reasonably priced meals.
The staff at Renion Hills Hotel contribute significantly to the welcoming atmosphere. Guests frequently commend their friendliness, responsiveness, and attentiveness. Staff members create a warm environment, ensuring that guests feel valued and well-cared for during their stays.
For business travelers, the hotel's proximity to business centers and the availability of on-site dining options are notable advantages. The Renion Hills Hotel effectively combines affordability with a touch of luxury, offering a comfortable and satisfying experience. While a few areas, such as Wi-Fi connectivity, could be enhanced, the hotel largely meets guests' expectations for a four-star establishment. Overall, Renion Hills Hotel is a preferred choice for visitors seeking convenience, cleanliness, and excellent service in Almaty.
The hotel is commended for its cleanliness, with both rooms and common areas consistently maintained to high standards. Guests find the accommodations comfortable, noting the coziness of the beds and the well-equipped rooms featuring amenities like bathrobes and slippers. Although some guests mention minor issues such as old carpeting or occasional noise, the overall ambiance is described as peaceful and inviting. The spa and gym facilities, though compact, add value to the stay, providing relaxation and fitness options.
Dining at Renion Hills Hotel is a highlight for many, with the breakfast and dinner experiences receiving praise. Breakfast is diverse, catering to various tastes and dietary preferences, and features fresh, tasty selections. Some guests suggest improvements in variety and item quality, yet the general feedback is positive. Dinner stands out, particularly for dishes like pelmeni and Caucasian meat soup served in the 24/7 restaurant, which offers reasonably priced meals.
The staff at Renion Hills Hotel contribute significantly to the welcoming atmosphere. Guests frequently commend their friendliness, responsiveness, and attentiveness. Staff members create a warm environment, ensuring that guests feel valued and well-cared for during their stays.
For business travelers, the hotel's proximity to business centers and the availability of on-site dining options are notable advantages. The Renion Hills Hotel effectively combines affordability with a touch of luxury, offering a comfortable and satisfying experience. While a few areas, such as Wi-Fi connectivity, could be enhanced, the hotel largely meets guests' expectations for a four-star establishment. Overall, Renion Hills Hotel is a preferred choice for visitors seeking convenience, cleanliness, and excellent service in Almaty.
Categories
4 Star
Spa
Family
$
+4
Info
Summary of reviews
Park Dedeman Almaty is highly regarded by guests for its exceptional location and overall positive experience. Situated in the heart of Almaty, the hotel offers convenient access to local attractions, shopping malls, and key sites such as the Expo Center and Attakent. Its quiet surroundings provide a perfect balance for relaxation, while the stunning mountain views from the 9th-floor restaurant enhance the appeal. The hotel’s modern design and new building contribute to a comfortable stay, with clean and cozy rooms that are frequently praised by visitors.
Breakfast at the hotel is generally well-received, offering a tasty and varied selection with a convenient self-service format. The rooftop venue creates a unique breakfast experience with a delightful atmosphere. Although some guests note minor inconsistencies, the meals, often featuring a Turkish flair, are largely enjoyed. The cleanliness of both the dining area and the hotel as a whole is frequently highlighted, supported by diligent and helpful cleaning staff. Their efforts ensure a pristine environment, complemented by modern amenities and quiet surroundings, making Park Dedeman Almaty a preferred choice for travelers desiring a serene yet centrally located hotel experience.
The hotel staff receives commendation for their friendliness, helpfulness, and attentiveness. Guests mention specific staff members for their exceptional service, while the overall sentiment reflects good training and a positive attitude. Organizational efforts, particularly during iftar and sahur, enhance the guest experience, showcasing the staff’s dedication. While there are occasional mentions of less enthusiastic reception, these are overshadowed by the generally responsive and professional service encountered by guests.
Overall, Park Dedeman Almaty stands out as a remarkable choice for travelers, combining convenient access, picturesque views, and a comfortable, clean stay supported by excellent staff service.
Breakfast at the hotel is generally well-received, offering a tasty and varied selection with a convenient self-service format. The rooftop venue creates a unique breakfast experience with a delightful atmosphere. Although some guests note minor inconsistencies, the meals, often featuring a Turkish flair, are largely enjoyed. The cleanliness of both the dining area and the hotel as a whole is frequently highlighted, supported by diligent and helpful cleaning staff. Their efforts ensure a pristine environment, complemented by modern amenities and quiet surroundings, making Park Dedeman Almaty a preferred choice for travelers desiring a serene yet centrally located hotel experience.
The hotel staff receives commendation for their friendliness, helpfulness, and attentiveness. Guests mention specific staff members for their exceptional service, while the overall sentiment reflects good training and a positive attitude. Organizational efforts, particularly during iftar and sahur, enhance the guest experience, showcasing the staff’s dedication. While there are occasional mentions of less enthusiastic reception, these are overshadowed by the generally responsive and professional service encountered by guests.
Overall, Park Dedeman Almaty stands out as a remarkable choice for travelers, combining convenient access, picturesque views, and a comfortable, clean stay supported by excellent staff service.
Categories
Spa
4 Star
Sustainability Journey
$
+3
Info
Summary of reviews
Astana International Hotel in Almaty receives notable praise for its prime location. Situated centrally, it offers easy access to transportation, local attractions and various dining options, making it a convenient choice for both leisure and business travelers. Guests appreciate its proximity to important venues such as Satpayev University and the city's sport complex, as well as the beautiful views from the rooms. This central positioning, combined with clean, comfortable rooms, polite and friendly staff and good breakfast selections, makes it highly recommended.
The hotel’s breakfast service has garnered mixed reactions. On the positive side, guests commend the hearty and varied breakfast options, highlighting delicious and filling meals that contribute to good value for money. However, there are critiques regarding the lack of diversity, occasional cold dishes and cleanliness issues in the dining area. Dinner services are similarly mixed, appreciating the affordable and tasty set meals while noting the limited availability and occasional quality issues. The ambiance in the dining room also leaves room for improvement.
Rooms at the Astana International Hotel are generally clean but could benefit from renovation. Guest feedback points to small, outdated rooms with issues such as old furniture, inconsistent amenities and occasional poor maintenance. Despite these drawbacks, standard amenities like slippers, bathrobes and toiletries are provided. Cleanliness is a recurring theme; while daily cleaning and fresh linens are appreciated, some guests report dirty carpets, dusty furniture and neglected hallways.
The hotel staff are praised for their friendliness, politeness and helpfulness. Many guests highlight the staff’s efforts in assisting with various needs, though some express dissatisfaction with occasional unwelcoming behavior and communication lapses. The professionalism and sociable nature of the staff generally leave a positive impression.
WiFi connectivity is an area needing significant improvement. Guests experience inconsistent signals and weak receptions, particularly in some rooms and floors, impacting activities like video calling and online work.
The hotel's spa and gym facilities receive mixed reviews. While the presence of a sauna is appreciated, issues with maintenance and functionality are noted. The gym, though convenient, is small and not always clean, yet its availability is a plus.
Parking at the hotel also presents challenges. Although private parking is available, it is often inconvenient due to blocked driveways and space monopolization by a car wash.
Beds at the hotel receive mixed feedback. Some guests find the mattresses and bedding comfortable and clean, while others point out issues such as joined single beds, creaky frames and old, uncomfortable mattresses.
Finally, many guests feel that the hotel falls short of four-star standards, citing outdated facilities and a lack of amenities typically associated with such ratings. Overall, while the hotel offers a satisfactory stay with several positive aspects, significant improvements in certain areas could enhance the guest experience.
The hotel’s breakfast service has garnered mixed reactions. On the positive side, guests commend the hearty and varied breakfast options, highlighting delicious and filling meals that contribute to good value for money. However, there are critiques regarding the lack of diversity, occasional cold dishes and cleanliness issues in the dining area. Dinner services are similarly mixed, appreciating the affordable and tasty set meals while noting the limited availability and occasional quality issues. The ambiance in the dining room also leaves room for improvement.
Rooms at the Astana International Hotel are generally clean but could benefit from renovation. Guest feedback points to small, outdated rooms with issues such as old furniture, inconsistent amenities and occasional poor maintenance. Despite these drawbacks, standard amenities like slippers, bathrobes and toiletries are provided. Cleanliness is a recurring theme; while daily cleaning and fresh linens are appreciated, some guests report dirty carpets, dusty furniture and neglected hallways.
The hotel staff are praised for their friendliness, politeness and helpfulness. Many guests highlight the staff’s efforts in assisting with various needs, though some express dissatisfaction with occasional unwelcoming behavior and communication lapses. The professionalism and sociable nature of the staff generally leave a positive impression.
WiFi connectivity is an area needing significant improvement. Guests experience inconsistent signals and weak receptions, particularly in some rooms and floors, impacting activities like video calling and online work.
The hotel's spa and gym facilities receive mixed reviews. While the presence of a sauna is appreciated, issues with maintenance and functionality are noted. The gym, though convenient, is small and not always clean, yet its availability is a plus.
Parking at the hotel also presents challenges. Although private parking is available, it is often inconvenient due to blocked driveways and space monopolization by a car wash.
Beds at the hotel receive mixed feedback. Some guests find the mattresses and bedding comfortable and clean, while others point out issues such as joined single beds, creaky frames and old, uncomfortable mattresses.
Finally, many guests feel that the hotel falls short of four-star standards, citing outdated facilities and a lack of amenities typically associated with such ratings. Overall, while the hotel offers a satisfactory stay with several positive aspects, significant improvements in certain areas could enhance the guest experience.
Categories
4 Star
Spa
Business
$
+1
Info
Summary of reviews
Saraishyq Hotel is a well-regarded option for travelers seeking comfort and convenience in a tranquil setting. Located in a peaceful, residential area not far from the airport, the hotel offers easy access to a range of necessities, such as pharmacies, restaurants and shops. The complimentary airport transfer service significantly adds to its appeal. While it is a bit removed from the city center, accessible transportation options mitigate this drawback, making it a cozy retreat for families and those who prefer to escape the city's hustle.
Breakfast at Saraishyq Hotel receives mostly positive reviews with guests praising the delicious and varied buffet that includes Kazakh delicacies. Fresh omelettes, fruits, pastries and porridge are commonly noted as highlights. Despite minor criticisms about limited variety over multiple days and occasional cold food, the overall dining experience starts guests' days on a high note.
Dinner options also receive praise, particularly the quality and affordability of the food. Guests enjoy the convenience of room service, as well as the comfortable ambiance of the restaurant. Although some desire more menu variety, the positive aspects, such as reasonable prices and fresh ingredients, outweigh these concerns.
The hotel rooms are described as spacious, clean and comfortable with a rustic charm that many find appealing. The beds are noted for their comfort and rooms come equipped with amenities like refrigerators and TVs. While some rooms show signs of wear or require minor repairs, the overall experience is largely positive.
Cleanliness is another strong point with guests frequently commenting on the well-maintained rooms and public spaces. However, occasional lapses in housekeeping standards are noted, indicating a need for more consistent upkeep.
The staff at Saraishyq Hotel receive widespread acclaim for their friendliness and helpfulness. Many guests specifically mention the courteous and professional service provided by the receptionists and other hotel employees, contributing significantly to a welcoming atmosphere. Despite a few instances of inconsistent service, the general sentiment towards the staff is overwhelmingly positive.
WiFi connectivity is generally reliable with guests appreciating the 100 Mbps high-speed internet. Although a few isolated complaints about unstable connections and buffering issues exist, the WiFi service is mostly sufficient for travelers.
The hotel's spa and fitness facilities are highlights for many guests with the outdoor heated pool, sauna and gym receiving positive feedback. The spa's inviting ambiance and quality amenities enhance the relaxation experience. However, occasional maintenance issues and closures are noted.
The pool area is another standout feature with its clean, heated water and ample sunbeds and umbrellas. Various pool options, including separate areas for children and adults, contribute to a relaxing stay. Minor issues, such as leaves in the pool or late pool hours, do not significantly detract from the positive reviews.
Ample parking and a well-organized free airport shuttle service round out the hotel's amenities, making it convenient for those driving or arriving by plane.
In summary, Saraishyq Hotel offers a comfortable, family-friendly stay with a range of amenities that cater to various needs. Despite minor drawbacks, its peaceful location, friendly staff and quality facilities make it a solid choice for travelers.
Breakfast at Saraishyq Hotel receives mostly positive reviews with guests praising the delicious and varied buffet that includes Kazakh delicacies. Fresh omelettes, fruits, pastries and porridge are commonly noted as highlights. Despite minor criticisms about limited variety over multiple days and occasional cold food, the overall dining experience starts guests' days on a high note.
Dinner options also receive praise, particularly the quality and affordability of the food. Guests enjoy the convenience of room service, as well as the comfortable ambiance of the restaurant. Although some desire more menu variety, the positive aspects, such as reasonable prices and fresh ingredients, outweigh these concerns.
The hotel rooms are described as spacious, clean and comfortable with a rustic charm that many find appealing. The beds are noted for their comfort and rooms come equipped with amenities like refrigerators and TVs. While some rooms show signs of wear or require minor repairs, the overall experience is largely positive.
Cleanliness is another strong point with guests frequently commenting on the well-maintained rooms and public spaces. However, occasional lapses in housekeeping standards are noted, indicating a need for more consistent upkeep.
The staff at Saraishyq Hotel receive widespread acclaim for their friendliness and helpfulness. Many guests specifically mention the courteous and professional service provided by the receptionists and other hotel employees, contributing significantly to a welcoming atmosphere. Despite a few instances of inconsistent service, the general sentiment towards the staff is overwhelmingly positive.
WiFi connectivity is generally reliable with guests appreciating the 100 Mbps high-speed internet. Although a few isolated complaints about unstable connections and buffering issues exist, the WiFi service is mostly sufficient for travelers.
The hotel's spa and fitness facilities are highlights for many guests with the outdoor heated pool, sauna and gym receiving positive feedback. The spa's inviting ambiance and quality amenities enhance the relaxation experience. However, occasional maintenance issues and closures are noted.
The pool area is another standout feature with its clean, heated water and ample sunbeds and umbrellas. Various pool options, including separate areas for children and adults, contribute to a relaxing stay. Minor issues, such as leaves in the pool or late pool hours, do not significantly detract from the positive reviews.
Ample parking and a well-organized free airport shuttle service round out the hotel's amenities, making it convenient for those driving or arriving by plane.
In summary, Saraishyq Hotel offers a comfortable, family-friendly stay with a range of amenities that cater to various needs. Despite minor drawbacks, its peaceful location, friendly staff and quality facilities make it a solid choice for travelers.
Categories
Spa
4 Star
Honeymoon
$
+4
Info
Summary of reviews
Sadu Hotel Almaty, a member of Radisson Individuals, offers a notable stay with its exceptional location and modern amenities. Tucked away in a tranquil area of Almaty, the hotel provides stunning mountain views and easy access to ski slopes and a sports complex. Its proximity to Esentai Mall and a selection of upscale shops and cafes ensures both convenience and entertainment for guests. The hotel's stylish and clean environment, complemented by a vibrant outdoor area with a pool, enhances its appeal as a serene retreat.
While the breakfast offerings have received mixed feedback, with a selection that includes tasty fruits and engaging restaurant ambiance, there are suggestions for improvement in terms of variety and organization. Dinner at the hotel garners praise for its delicious cuisine and room service convenience, though there is room for improvement in maintaining consistent service standards.
Rooms at the hotel are celebrated for their modern elegance and comfort, featuring panoramic windows and soundproofing that enhance the guest experience. While there have been occasional concerns regarding room temperature and cleaning, the attentive staff swiftly address these issues, ensuring a relaxed stay. The overall cleanliness of the hotel is commendable, despite minor areas needing attention.
The staff at Sadu Hotel are frequently highlighted for their professionalism and friendliness, with personalized gestures contributing to positive guest experiences. The Ethno Spa Söp within the hotel is a standout facility, earning accolades for its luxurious atmosphere and outstanding services. The outdoor pool is another highlight, praised for its cleanliness and inviting setting, although it may have limited operation at times.
Overall, guests find the beds comfortable, although some may not prefer the mattress softness or pillow firmness. Sadu Hotel Almaty successfully strikes a balance between urban convenience and mountain serenity, making it an appealing choice for visitors seeking both leisure and adventure in Almaty.
While the breakfast offerings have received mixed feedback, with a selection that includes tasty fruits and engaging restaurant ambiance, there are suggestions for improvement in terms of variety and organization. Dinner at the hotel garners praise for its delicious cuisine and room service convenience, though there is room for improvement in maintaining consistent service standards.
Rooms at the hotel are celebrated for their modern elegance and comfort, featuring panoramic windows and soundproofing that enhance the guest experience. While there have been occasional concerns regarding room temperature and cleaning, the attentive staff swiftly address these issues, ensuring a relaxed stay. The overall cleanliness of the hotel is commendable, despite minor areas needing attention.
The staff at Sadu Hotel are frequently highlighted for their professionalism and friendliness, with personalized gestures contributing to positive guest experiences. The Ethno Spa Söp within the hotel is a standout facility, earning accolades for its luxurious atmosphere and outstanding services. The outdoor pool is another highlight, praised for its cleanliness and inviting setting, although it may have limited operation at times.
Overall, guests find the beds comfortable, although some may not prefer the mattress softness or pillow firmness. Sadu Hotel Almaty successfully strikes a balance between urban convenience and mountain serenity, making it an appealing choice for visitors seeking both leisure and adventure in Almaty.
Categories
Spa
4 Star
Sustainability Journey
Categories
2
Map