Hotel Grand Crystal
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Summary of reviewsHotel Grand Crystal enjoys a favorable reputation due to its strategic location in the heart of Alor Setar, offering easy access to major city landmarks and attractions. The hotel's proximity to the mosque, Pekan Rabu, Aman Mall, and reputable dining options makes it a convenient choice for both explorers and shoppers. Guests value the spacious rooms, good breakfast, and ample parking, adding to the overall ease of commuting and enhancing their stay experience.
The breakfast service at Hotel Grand Crystal is generally well-regarded, with guests appreciating the variety, quality, and taste of the offerings. While some reviews point to simplicity, the breakfast buffet, starting at 7:30 AM, is noted for its satisfying and delicious fare, complemented by the polite demeanor of the staff.
In terms of accommodations, the hotel provides spacious and comfortable rooms that many guests highlight as a key advantage. With tidy layouts and ample space, the rooms cater well to families, even though some furnishings and amenities may appear dated. However, these aspects do not significantly impact the overall comfort and are balanced by the friendly and attentive staff, ensuring an affordable and pleasant stay.
Cleanliness is a mixed point, with many guests praising the clean and organized rooms, though bathroom facilities could benefit from updates and better maintenance. Despite the need for improvements in specific areas, such as bathroom maintenance and the pool's cleanliness, the hotel maintains its charm and has potential for further enhancement.
The staff at Hotel Grand Crystal receive consistent commendations for their exceptional service. Their attentiveness, efficiency, and friendly nature significantly enrich the guest experience, creating a welcoming and comfortable environment that resonates throughout the hotel.
Overall, while improvements in maintenance and updates could elevate the experience further, the hotel's ideal location, spacious accommodations, and dedicated staff collectively contribute to a positive and valuable stay for visitors.
Categories
The breakfast service at Hotel Grand Crystal is generally well-regarded, with guests appreciating the variety, quality, and taste of the offerings. While some reviews point to simplicity, the breakfast buffet, starting at 7:30 AM, is noted for its satisfying and delicious fare, complemented by the polite demeanor of the staff.
In terms of accommodations, the hotel provides spacious and comfortable rooms that many guests highlight as a key advantage. With tidy layouts and ample space, the rooms cater well to families, even though some furnishings and amenities may appear dated. However, these aspects do not significantly impact the overall comfort and are balanced by the friendly and attentive staff, ensuring an affordable and pleasant stay.
Cleanliness is a mixed point, with many guests praising the clean and organized rooms, though bathroom facilities could benefit from updates and better maintenance. Despite the need for improvements in specific areas, such as bathroom maintenance and the pool's cleanliness, the hotel maintains its charm and has potential for further enhancement.
The staff at Hotel Grand Crystal receive consistent commendations for their exceptional service. Their attentiveness, efficiency, and friendly nature significantly enrich the guest experience, creating a welcoming and comfortable environment that resonates throughout the hotel.
Overall, while improvements in maintenance and updates could elevate the experience further, the hotel's ideal location, spacious accommodations, and dedicated staff collectively contribute to a positive and valuable stay for visitors.
Cheap Hotel
Hotel Grand Crystal offers basic accommodation at an affordable price. Situated on Jalan Kampung Perak, it's a practical choice for budget-conscious travelers.
3-Star Hotel
This hotel is noted for its central location, providing easy access to attractions and shopping malls. Although some reviews mention outdated facilities, its location and affordability make it a reasonable choice for a short stay.
Hotel with Outdoor Pool
This hotel features an outdoor pool. The private swimming pool is described as safe and beautifully maintained. The hotel also has a coffee house and a restaurant.
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Guest Reviews
Hotel Grand Crystal boasts a strategic location in the heart of Alor Setar, making it a preferred choice for guests eager to explore the city. The hotel's proximity to major landmarks provides easy access to several tourist attractions within walking distance. It's conveniently located near the mosque, Pekan Rabu, and Aman Mall, which offers a variety of shopping and dining options, including reputable Chinese restaurants. Guests appreciate the ease of commuting from the hotel, with many noting it is only a short five-minute drive from Aman Sentral and nearby eateries. The establishment combines value with comfort, offering spacious rooms and a good breakfast, further enhanced by the convenience of ample parking. Despite its older structure, Hotel Grand Crystal remains well-maintained, its strategic positioning complemented by attentive service, creating an overall positive experience for visitors.
Hotel Grand Crystal offers a breakfast experience that has left most guests pleased with its variety and quality. While some found the selection to be straightforward and simple, others appreciated the wide array of choices and described the food as delicious and satisfying. The breakfast buffet, which begins at 7:30 AM, includes dishes that are not only tasty but often accompanied by a complete menu, allowing guests to start their day well-fed. The polite staff also adds to the overall positive dining experience. Despite a few opinions mentioning the simplicity of the offerings, the general consensus suggests that the breakfast at Hotel Grand Crystal is a good start to the day, particularly appreciated for its taste and diversity.
Hotel Grand Crystal offers guests spacious and comfortable accommodations that stand out as a notable feature of the stay. The rooms are consistently described as tidy and very clean, with thoughtful layouts that provide ample space for a relaxing experience. Families will appreciate the family rooms, which are especially spacious and suitable for up to four people.
Although the hotel rooms include a variety of essential facilities, such as a seating area, fridge, kettle, and complimentary tea and coffee, some furnishings and carpets show signs of age, adding a certain charm but also suggesting the need for updates. While some amenities like the TV and air conditioner may be a bit outdated and occasionally noisy, they do not significantly detract from the overall comfort.
With its comfortable beds and friendly staff, Hotel Grand Crystal ensures a pleasant stay at an affordable price point, appealing to both solo travelers and families looking for convenience and value.
Hotel Grand Crystal seems to have made a mixed impression regarding cleanliness based on guest reviews. On the bright side, many guests have praised the hotel's rooms for being very clean, well-maintained, and comfortable. The overall organization of the hotel is also noted positively, with a good location enhancing the guest experience.
However, while room cleanliness receives commendation, the bathroom facilities appear to need attention. Guests have pointed out issues with bathroom maintenance, including stains, slow water flow, and outdated fixtures. The need for renovation and additional amenities in the bathroom is a recurring theme. Additionally, there are mentions of dusty floors, unpleasant smells, and neglected pool cleanliness.
The hotel comes across as having potential but requires consistent improvements in certain areas, especially its bathroom facilities, to meet guests' expectations fully. While there is significant praise for certain aspects, attention to detail in cleanliness and maintenance could greatly enhance the overall guest experience.
Hotel Grand Crystal is renowned for its exceptional service, led by an attentive and efficient team. Guests consistently commend the friendly and polite nature of the staff, particularly highlighting the reception team for their helpfulness and genuine demeanor. The hotel's commitment to good service is evident across all departments, including prompt responses from maintenance staff. Overall, the staff's customer-centered approach ensures a welcoming and pleasant experience for visitors, contributing significantly to the hotel's comfortable and clean environment.
Hotel Grand Crystal offers a swimming pool that holds potential but seems to struggle with consistent maintenance. While some might find it a convenient spot for relaxation, particularly adults, the absence of sunbeds or chairs can hinder the overall poolside experience. The pool’s accessibility often poses a challenge, with occasional closures affecting guests' plans for a refreshing dip. Moreover, cleanliness appears to be a recurring issue, as some guests have noted the presence of debris like leaves, indicating infrequent upkeep. For those considering a visit for poolside leisure, it's advisable to check current conditions to ensure the facility meets expectations. Nevertheless, guests may find consolation in the nearby large shopping mall, which provides alternative activities for those deterred by pool availability or cleanliness.
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Location
Breakfast
Rooms
Although the hotel rooms include a variety of essential facilities, such as a seating area, fridge, kettle, and complimentary tea and coffee, some furnishings and carpets show signs of age, adding a certain charm but also suggesting the need for updates. While some amenities like the TV and air conditioner may be a bit outdated and occasionally noisy, they do not significantly detract from the overall comfort.
With its comfortable beds and friendly staff, Hotel Grand Crystal ensures a pleasant stay at an affordable price point, appealing to both solo travelers and families looking for convenience and value.
Cleanliness
However, while room cleanliness receives commendation, the bathroom facilities appear to need attention. Guests have pointed out issues with bathroom maintenance, including stains, slow water flow, and outdated fixtures. The need for renovation and additional amenities in the bathroom is a recurring theme. Additionally, there are mentions of dusty floors, unpleasant smells, and neglected pool cleanliness.
The hotel comes across as having potential but requires consistent improvements in certain areas, especially its bathroom facilities, to meet guests' expectations fully. While there is significant praise for certain aspects, attention to detail in cleanliness and maintenance could greatly enhance the overall guest experience.
Staff
Pool
Yes, Hotel Grand Crystal has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Grand Crystal.
No, Hotel Grand Crystal doesn't allow dogs.
Yes, parking facilities are available at Hotel Grand Crystal.
No, Hotel Grand Crystal doesn't have a gym.
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