StarCity Hotel
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Summary of reviewsStarCity Hotel in Alor Setar is highly regarded for its strategic location in the heart of the city. Guests find its proximity to key attractions like Aman Central Mall, local restaurants and the Alor Setar Tower extremely convenient. This central positioning, coupled with easy access to shopping complexes and other city amenities, makes it a top choice for many visitors.
The hotel's rooms are frequently praised for their spaciousness and cleanliness. Guests often note the comfortable beds and effective air conditioning, which contribute to a restful stay. Practical amenities such as a TV, minibar, hair dryer, ironing facilities and a prayer mat further enhance the comfort. Despite a few minor issues, like the absence of face towels, the overall ambiance and cleanliness of the rooms receive high marks.
Cleanliness throughout the hotel is consistently recognized with many guests highlighting the immaculate state of the bathrooms and the well-maintained facilities. The diligent housekeeping staff are often commended for their efforts, reinforcing the overall positive impression of the hotel's hygiene standards.
The friendliness and professionalism of the StarCity Hotel staff stand out in numerous reviews. Guests commonly mention the welcoming and accommodating nature of the receptionists and housekeeping staff. The attentive service provided by the staff significantly contributes to the positive guest experience.
Breakfast at the hotel is described as delicious and satisfactory by many guests, especially considering the hotel's price point. However, there are mixed reviews regarding the variety and replenishment of the buffet items, suggesting some room for improvement.
Parking is generally seen as ample and conveniently located, though some guests find the basement parking ramp challenging and the absence of a lift from the basement to the lobby somewhat inconvenient.
Overall, StarCity Hotel is celebrated for its excellent location, comfortable and clean rooms, friendly staff and convenient amenities. While there are areas that could be improved, such as the breakfast variety and parking access, the positive aspects significantly outweigh the negatives, making it a preferred choice for visitors to Alor Setar.
Categories
The hotel's rooms are frequently praised for their spaciousness and cleanliness. Guests often note the comfortable beds and effective air conditioning, which contribute to a restful stay. Practical amenities such as a TV, minibar, hair dryer, ironing facilities and a prayer mat further enhance the comfort. Despite a few minor issues, like the absence of face towels, the overall ambiance and cleanliness of the rooms receive high marks.
Cleanliness throughout the hotel is consistently recognized with many guests highlighting the immaculate state of the bathrooms and the well-maintained facilities. The diligent housekeeping staff are often commended for their efforts, reinforcing the overall positive impression of the hotel's hygiene standards.
The friendliness and professionalism of the StarCity Hotel staff stand out in numerous reviews. Guests commonly mention the welcoming and accommodating nature of the receptionists and housekeeping staff. The attentive service provided by the staff significantly contributes to the positive guest experience.
Breakfast at the hotel is described as delicious and satisfactory by many guests, especially considering the hotel's price point. However, there are mixed reviews regarding the variety and replenishment of the buffet items, suggesting some room for improvement.
Parking is generally seen as ample and conveniently located, though some guests find the basement parking ramp challenging and the absence of a lift from the basement to the lobby somewhat inconvenient.
Overall, StarCity Hotel is celebrated for its excellent location, comfortable and clean rooms, friendly staff and convenient amenities. While there are areas that could be improved, such as the breakfast variety and parking access, the positive aspects significantly outweigh the negatives, making it a preferred choice for visitors to Alor Setar.
Hotel with Parking
This hotel provides parking facilities. It is a popular choice among travelers and is conveniently located in Alor Setar.
Accessible Hotel
StarCity Hotel includes a lift in its common areas and accommodates requests for specific accessibility needs.
3-Star Hotel
This hotel offers a convenient location, friendly staff, and clean rooms. The rooms are equipped with air conditioning and free WiFi. Guests appreciate the value for money and the proximity to local attractions and food streets.
Hotel for Honeymoon
Hotel near Nightlife Spots
Guest Reviews
StarCity Hotel boasts a highly praised location, strategically situated in the heart of Alor Setar. Guests appreciate its proximity to key attractions, particularly Aman Central Mall, which is just a short walk away. The hotel's positioning near various shopping complexes and local restaurants has been frequently highlighted. Visitors find the situation ideal, noting the convenient access to Alor Setar Tower and other city centre amenities. The ease of access to local necessities and the centrality of the hotel make it a preferred choice for many when staying in AlorStar. Additionally, the presence of nearby malls and shops adds to the overall appeal of its location.
StarCity Hotel's breakfast offerings have received mixed feedback from guests. On the positive side, many appreciated the taste, describing the breakfast as delicious and quite good considering the hotel's price point. The option to choose an ala carte menu was also a highlight for some. The hotel's prime location coupled with a nice breakfast experience pleased several guests.
However, there were numerous remarks about the limited variety and selection of the breakfast buffet. Guests noted that there were only a few choices available, often just basic options like toast, butter and jam along with warm food and rice. Several reviews also mentioned that the replenishment of buffet items was slow and the overall breakfast experience was considered lackluster or very ordinary by some. While the breakfast is seen as adequate by a segment of guests, there is considerable room for improvement to meet broader expectations.
The rooms at StarCity Hotel have generally received positive feedback from guests. Many have commented on the spaciousness of the rooms, noting that they provide ample space for two adults. Cleanliness is a consistent highlight with guests frequently describing their rooms as very clean and comfortable. The beds are widely considered comfortable and the air conditioning maintains a pleasant temperature.
Guests appreciate the practical amenities like TV, minibar, hair dryer, iron with ironing board and a prayer mat. However, some pointed out the lack of face towels with only bath towels provided. Despite this minor shortcoming, the overall comfort and cleanliness of the rooms stand out positively. The rooms' welcoming ambiance is complemented by a pleasant smell, enhancing the stay experience.
StarCity Hotel offers a sleeping experience that stands out with guests frequently praising the exceptionally comfortable beds. Many have lauded the coziness of both the beds and pillows, consistently describing them as very comfy. Reviews highlight not only the comfort but also the quality of the bedding provided, noting that the blankets add to the overall comfort. Consistent feedback reflects that the beds contribute significantly to a restful stay, making StarCity Hotel a reliable choice for those prioritizing a good night's sleep.
StarCity Hotel consistently receives praise for its cleanliness. Guests frequently comment on the clean and comfortable rooms with several describing the bathroom as impeccably clean. Many note that the hotel's facilities are in good condition and rooms offer adequate space. The hotel's housekeeping staff are commended for their efforts in maintaining spotless floors and rooms. Although a few reviews mention that the offerings are somewhat basic and there is an isolated comment about a dusty room, the overall sentiment remains overwhelmingly positive regarding cleanliness. Additionally, the staff, particularly at the reception, are recognized for their friendly and attentive service, contributing to a hospitable atmosphere.
The staff at StarCity Hotel consistently earn praise for their friendliness and professionalism. Guests frequently highlight the welcoming and accommodating demeanor of the team, specifically mentioning the receptionist as being particularly attentive and polite. Housekeeping staff also receive commendation for their helpful attitudes. Overall, the service provided by the staff is described as informative, detailed and customer-focused, contributing greatly to a positive guest experience.
StarCity Hotel offers guests ample and conveniently located parking options, both under and around the hotel. While there are plenty of parking spots and easy car parking access, some areas may feel somewhat limited during peak times. The parking basement, though small, provides essential space, although the ramp's steep angle could be challenging for some vehicles. Guests should be aware that there is no lift from the basement parking to the lobby. Overall, the parking experience at StarCity Hotel is supportive and well-thought-out, contributing positively to the hassle-free stay.
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Location
Breakfast
However, there were numerous remarks about the limited variety and selection of the breakfast buffet. Guests noted that there were only a few choices available, often just basic options like toast, butter and jam along with warm food and rice. Several reviews also mentioned that the replenishment of buffet items was slow and the overall breakfast experience was considered lackluster or very ordinary by some. While the breakfast is seen as adequate by a segment of guests, there is considerable room for improvement to meet broader expectations.
Rooms
Guests appreciate the practical amenities like TV, minibar, hair dryer, iron with ironing board and a prayer mat. However, some pointed out the lack of face towels with only bath towels provided. Despite this minor shortcoming, the overall comfort and cleanliness of the rooms stand out positively. The rooms' welcoming ambiance is complemented by a pleasant smell, enhancing the stay experience.
Beds
Cleanliness
Staff
Parking
No, StarCity Hotel doesn't have any pool.
No, a spa isn't available at StarCity Hotel.
No, StarCity Hotel doesn't allow dogs.
Yes, parking facilities are available at StarCity Hotel.
No, StarCity Hotel doesn't have a gym.
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