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Monte Filipe Hotel

Alpalhao , Estrada Nacional, 245 (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMonte Filipe Hotel, nestled in the scenic beauty of Alto Alentejo, is highly regarded for its tranquil and idyllic location. Guests appreciate the serene environment, picturesque countryside views and strategic access to nearby attractions such as Portalegre, Marvão, Castelo de Vide and Nisa. Ample parking and tastefully decorated interiors further enhance the hotel's appeal.

The hotel’s breakfast receives general praise for its variety, quality and regional products, despite some calls for more vegan options and quicker replenishment. Dinner at the hotel’s restaurant is particularly favored with excellent feedback on the quality, portions and reasonable prices of dishes such as shark soup and shrimp risotto, though some guests noted occasional service limitations.

Spacious and comfortable rooms are a highlight at Monte Filipe Hotel, offering modern amenities, good-quality beds and pillows and beautiful views from balconies. However, there are some maintenance and cleanliness issues noted, such as broken fixtures and stained carpets.

Guests frequently commend the friendly, attentive and professional staff who contribute significantly to the welcoming atmosphere of the hotel. This positive interaction with staff is a recurrent theme, although minor critiques suggest room for improved organization in certain areas.

The hotel's spa is positively reviewed for its relaxing atmosphere with commendations for its jacuzzi, Turkish bath and sauna, though some guests note high chlorine levels and occasional maintenance issues. Both indoor and outdoor pools are generally well-received for their pleasant environments, despite similar concerns regarding chlorine and maintenance.

Wi-Fi service is often cited as a point of concern with frequent connectivity issues marring the experience for those in need of reliable internet access.

The hotel's parking is convenient and ample, although improvements such as shaded areas and better lighting could enhance the guest experience.

Monte Filipe Hotel is also deemed family-friendly, featuring amenities such as a children's pool and maintaining a clean, quiet environment suitable for families. The comfortable and clean beds are praised by many, though some guests suggest the quality of the mattresses could be better.

In summary, Monte Filipe Hotel offers a serene and strategically located retreat with commendable amenities, friendly service and excellent dining options, though some areas such as maintenance, Wi-Fi and bed quality could benefit from further improvement.
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Hotel with Spa

The hotel features a spa, offering guests relaxation and wellness options during their stay. It is a good hotel with great wellness options.

4-Star Hotel

A 4-star hotel located in Alpalhão offering elegant, individually decorated rooms themed on local crafts. It features indoor and outdoor pools, a spa, and a highly-rated buffet breakfast, providing a comfortable retreat in a country location.

Hotel with Indoor Pool

This 4-star hotel provides an indoor pool as part of its spa and health club, which also features a Turkish bath and sauna. The pool area includes a functional jacuzzi for guest relaxation.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types

Standard Double Room Each uniquely decorated room features a different theme based on local handcrafted products, such as clay, embroidery and lace. Tradition mixes with modernity, offering an elegant setting. Offering a furnished balcony, this room features an IP TV, allowing guests to access the Internet without bringing their own laptop. The private bathroom comes with free toiletries.

Superior Double Room Each uniquely decorated room features a different theme based on local handcrafted products, such as clay, embroidery and lace. Tradition mixes with modernity, offering an elegant setting. Offering a furnished balcony, this room features an IP TV, allowing guests to access the Internet without bringing their own laptop. The private bathroom comes with free toiletries. Some rooms have pool views.

Standard Suite This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as garden views. The unit has 3 beds.

Standard Twin Room This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.

Superior Twin Room This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 2 beds.

About Monte Filipe Hotel

License: 4085

Guest Reviews

7.8

Good

Location

Monte Filipe Hotel is situated in an idyllic location that consistently draws praise for its tranquility and accessibility. Nestled in the serene beauty of Alto Alentejo, it provides a peaceful escape, perfect for relaxation. The area surrounding the hotel boasts picturesque views of the countryside with grazing goats and sheep that add a charming, rustic touch.

The hotel’s strategic location makes it an excellent base for exploring nearby attractions such as Portalegre, Marvão, Castelo de Vide and Nisa. Guests appreciate that it is away from the hustle and bustle, yet still offers easy access to various tourist spots and essential road networks.

Adding to its appeal, the hotel features ample parking and well-maintained interior spaces. While some reviews highlight a need for better maintenance to fully capitalize on its potential, the general consensus emphasizes the tasteful decoration and pleasant environment.

Monte Filipe Hotel also houses an in-house restaurant, providing convenience for guests who prefer to dine within the hotel premises. Overall, the blend of peaceful countryside charm, strategic location and essential amenities make this hotel a favored choice for travelers seeking a restful retreat in Alentejo.

Breakfast

Monte Filipe Hotel's breakfast offerings have garnered a generally positive response from guests, often being described as good, very good or even excellent. Many highlighted the variety and quality, noting a hearty and varied spread that includes fresh and regional products. The breakfast is often praised for being generous, well-stocked and aligned with hygiene and safety standards.

However, some guests have pointed out several areas for improvement. For instance, the breakfast can be repetitive with limited options over an extended stay. There is a notable lack in quick replenishment and regional specialties, leading to a few guests feeling it didn't meet the expectations of a four-star hotel. Specific calls for more vegan and plant-based options were also noted, as well as the availability of fresh fruits and natural juices.

Overall, while the breakfast at Monte Filipe Hotel receives commendation for its quality and the friendly service of the staff, there are areas such as variety and prompt replenishment that could benefit from further attention.

Dinner

Monte Filipe Hotel's dining experience is largely praised by its guests for a variety of reasons. Many guests highlight the restaurant’s delicious food, reasonable prices and good quality. The menu features options such as shark soup and shrimp risotto, which have received positive feedback. Portions are described as ample and the overall quality of the ingredients stands out.

The restaurant itself is seen as pleasant and situated conveniently within the village, providing good value for money. Many guests have noted that the dinner service is impeccable with very good and elaborated dishes that live up to expectations.

Guests also appreciate the space and accommodations of the hotel, which adds to the overall dining experience. Breakfasts are similarly well-received with many mentioning varied and delicious options.

Despite the predominance of positive reviews, there are some criticisms. A few guests felt that dinner could be less expensive and pointed out certain service limitations, such as the restaurant not serving meals on Saturdays and occasionally long waiting times. Moreover, some found the food from the bar, especially omelettes, to be lacking in taste.

Overall, the restaurant at Monte Filipe Hotel is highly regarded for its great food, reasonable pricing and good service, making it a noteworthy aspect of the guests’ stay.

Rooms

Monte Filipe Hotel's rooms draw praise for their spaciousness and comfort. Many guests appreciated the large dimensions of both the rooms and bathrooms, which contribute to a pleasant stay. The rooms are noted to be comfortable with good-quality beds and pillows enhancing the overall relaxation experience. Some guests also mentioned the beautiful views from the rooms and balconies, adding an extra touch of enjoyment.

Modernity and good lighting are highlighted with the rooms being described as modern and featuring ample natural light. The convenience of in-room amenities such as fridges and safes, along with good isolation, further adds to the stay's comfort.

Despite the positive aspects, there are areas needing improvement. Maintenance issues such as broken bedside tables, loose baseboards and stains on the carpets were frequently noted. Cleanliness attracted mixed feedback with some rooms suffering from poor cleaning and the presence of flies. Additionally, some rooms had minor inconveniences like insufficient lighting, limited electrical outlets and malfunctioning mini-fridges.

Overall, while Monte Filipe Hotel provides a spacious and comfortable accommodation with excellent views and modern amenities, attention to maintenance and cleanliness could significantly enhance the guest experience.

Beds

Monte Filipe Hotel offers mixed experiences when it comes to bed comfort, according to guest reviews. Many guests found the beds to be comfortable and clean with some describing them as the best or even heavenly during their stay in Portugal. However, there are notable complaints about the quality of the mattresses. Numerous reviews point out that the beds are old spring models with mattresses that are either very soft or extremely hard and in many cases, worn out to the point where the springs can be felt. Specific issues included loose mattress springs, tattered conditions and a lack of sponge in sofa beds. Additionally, some guests reported that the beds ruined their back due to such poor condition. Despite occasional praise for the comfort level, it is evident that the bedding situation at Monte Filipe Hotel could benefit from an upgrade to meet the expectations of a 4-star establishment. Rooms seem to also require some minor repairs, which could contribute to the overall experience.

Cleanliness

Monte Filipe Hotel boasts a range of reviews regarding its cleanliness that paint a mixed picture for potential visitors. Positive feedback highlights the impeccable cleanliness and comfort with many guests praising the clean and spacious rooms. The common areas and rooms are often described as very clean, creating a pleasant environment for guests. However, these commendable aspects are occasionally overshadowed by areas needing improvement.

Several reviews point out lapses in housekeeping, such as delayed room cleaning services and neglected areas like carpets, bathrooms and balconies. Some facilities, including the pool areas and reception, have received criticism for visible dirt and lack of maintenance. Specific concerns, like carpets with stains, dirty bathroom fixtures and insufficiently vacuumed floors, indicate a need for more rigorous and consistent cleaning practices.

Certain external elements, such as balcony furniture and garden upkeep, also show signs of neglect, impacting the overall guest experience. While some guests found the hotel’s cleanliness to be up to standard, others faced dissatisfaction, citing instances of hair in bathtubs, dirt under beds and unaddressed cleaning requests.

In summary, while Monte Filipe Hotel does excel in providing clean, comfortable rooms and pleasant common areas, it faces considerable challenges in maintaining consistent cleanliness standards across all areas of the property, suggesting room for improvement to meet guest expectations.

Staff

Monte Filipe Hotel is consistently praised for its outstanding staff, marked by their friendliness, attentiveness and professionalism. Guests commonly note the exceptional kindness and helpfulness of the employees, who strive to create a welcoming and pleasant atmosphere. Many visitors appreciate the staff's promptness and competence, particularly highlighting the reception and dining area teams for their excellent service.

The overall friendly and approachable nature of the staff is a recurrent theme with numerous reviews commending their willingness to assist and their availability. The hotel employees are often described as very attentive and well-trained, which enhances the guest experience significantly. The professionalism and cordiality of the staff evidently contribute to the superb customer service for which the hotel is known.

However, a few comments suggest room for improvement in terms of staff organization and presence in specific areas, such as the pool. Minor critiques also include occasional impersonal interactions and a need for greater friendliness from some staff members.

Overall, the positive feedback far outweighs the negative with guests repeatedly recommending Monte Filipe Hotel chiefly due to the extraordinary quality of the staff and their exceptional service.

Wi-Fi

Nestled in a picturesque location, Monte Filipe Hotel offers guests a retreat with a range of desirable amenities, but the Wi-Fi service is a common point of concern among visitors. Many reviews highlight that the Wi-Fi signal is often weak and the connection can be unreliable with issues such as frequent disconnections and instability. Although connecting to the Wi-Fi is straightforward, the coverage and bandwidth leave much to be desired. Guests looking for solid and consistent internet access may encounter challenges, as the service appears to need significant improvement. Overall, while the Wi-Fi is complimentary, the quality does not seem to match the standard one would expect from a four-star establishment.

Spa

Monte Filipe Hotel's spa garners a variety of feedback from its guests, mostly highlighting its relaxing and calm ambiance. Guests frequently commend the spa facilities, noting the excellent jacuzzi, Turkish bath and sauna. The heated indoor pool, though mentioned positively, sometimes receives critiques regarding water temperature; it could be warmer according to some visitors.

The friendly staff and pleasant atmosphere of the spa contribute significantly to enjoyable stays. Many cite it as a fantastic and amazing space with good schedules and quality-priced treatments. However, a recurring topic is the excessive chlorine in the water, which some find overwhelming and potentially harmful. Maintenance issues and lack of on-site support at the spa also surface in reviews.

Despite some concerns regarding chemical use and upkeep, the overall sentiment is that the Monte Filipe Hotel's spa offers a comfortable and comprehensive experience with several amenities that ensure a relaxing visit.

Pool

The Monte Filipe Hotel offers both indoor and outdoor swimming pools, each with its unique charm. Many guests found the outdoor pool to be well-maintained, clean and particularly pleasant for a relaxing swim. Additionally, the surrounding areas contribute to the overall enjoyment of the pool experience. The general consensus is that the pools, when in top condition, provide a great and calming environment for a leisurely swim.

However, some guests noted a variety of issues with both pools. The outdoor pool, while mostly enjoyable, sometimes had an excessive amount of chlorine and small bugs in the water. The sun loungers were mentioned to be well-worn and on occasion, cleanliness was a concern. Guests pointed out an evident need for regular maintenance and cleaning to ensure a more consistent experience.

The indoor pool and jacuzzi faced similar concerns with the water temperature frequently being too cold and an excess of chlorine causing discomfort. Many guests emphasized that the high chlorine levels were particularly irritating, affecting their overall enjoyment.

While the setting and potential of the pool areas are undoubtedly appealing, the hotel's management should address the maintenance consistency and chemical balance in the pool waters to enhance guest satisfaction.

Parking

The Monte Filipe Hotel offers a range of parking options for its guests. The property is equipped with ample parking spaces, making it easy to find a spot and providing straightforward access to the hotel entrance. On the positive side, guests appreciate the convenience of having parking available right at the door, which facilitates easy transportation of luggage to and from their vehicles.

However, some areas for improvement have been noted. The parking area is entirely uncovered, meaning there is a lack of shade, which can be a concern on hot days. Additionally, the absence of lighting in most parts of the exterior parking lot, aside from the reception entrance, has been highlighted as a potential issue. The parking space organization could also be better, as a crowded lot has occasionally made luggage transport a bit challenging.

Overall, while the parking facilities at Monte Filipe Hotel provide excellent accessibility and ample room for vehicles, a few enhancements could further improve the guest experience.

Family

Monte Filipe Hotel is a family-friendly destination that provides a welcoming environment for guests with children. The hotel features an enjoyable children's pool area, making it an excellent place for family fun and relaxation. Many guests have highlighted the hotel's cleanliness, quiet atmosphere and the friendly demeanor of the staff as significant positives. Measures to maintain a safe distance between guests are also appreciated, contributing to a secure environment during these times. While there was a noted issue with the pool water causing chlorine allergies in children, overall, the hotel receives high praise and many consider it worth a return visit for its family-oriented amenities and services.

4 Star

Monte Filipe Hotel, boasting a four-star claim, appears to be a mix of commendable offerings and areas needing significant improvement. The hotel's guests frequently highlight that it falls short of the expected four-star standards, particularly in terms of maintenance and detailed amenities. Several aspects, such as worn-out sunbeds, lack of bathrobes for the spa and subpar pillows, have been pointed out as elements that diminish the four-star experience.

While some reviews speak highly of the hotel's value for money and general facilities, many guests express disappointment over the condition and upkeep of both rooms and common areas. It's noted that parts of the hotel feel neglected and in need of renovations, suggesting that enhancements are vital for aligning with the coveted four-star rating.

Food quality also appears inconsistent with some calling it tacky and not befitting a hotel of this standard. There is a clear consensus that Monte Filipe Hotel could provide a more pristine and meticulously maintained environment to truly fulfill its four-star promise. It’s evident that while the hotel has potential, it requires focused improvements in several areas to elevate the overall guest experience.

Heated Pool

Monte Filipe Hotel's heated pool has received varied feedback from guests. Many guests found the heated pool enjoyable, functional and comfortable, especially appreciating the warmth of the indoor pool. However, some reviews noted that the indoor pool's water was cold at times, diminishing the experience. Additionally, concerns about excess chlorine in both the pools, particularly the spa, were highlighted. Despite these aspects, the overall ambiance of the heated pool area was appreciated.

Outdoor Pool

Nestled in the heart of nature, the outdoor pool at Monte Filipe Hotel offers a serene escape for guests seeking both relaxation and scenic beauty. The pool is often praised for being clean and well-maintained, providing a pleasant and inviting environment. Many visitors commend the pool area for its attractiveness, complete with ample shade that enhances the tranquil experience.

Guests appreciate the peaceful ambiance around the pool, making it an ideal spot for unwinding. However, a few reviews indicated that the pool water sometimes has bugs and an excess of chlorine, suggesting occasional maintenance lapses. The sun loungers by the pool, although offering a place to relax, show signs of wear and require attention. Despite these minor setbacks, the overall impression of the outdoor pool remains positive with many regarding it as a highlight of their stay at Monte Filipe Hotel. The hotel’s location further complements the pool area, adding to the charm and appeal of the outdoor experience.

Indoor Pool

Monte Filipe Hotel offers an indoor pool experience with a mix of positive and negative aspects based on guest reviews. On the brighter side, the indoor pool is described as fantastic and well-maintained with a fully functional jacuzzi, providing a variety of choices for relaxation. However, several reviews highlighted areas for improvement. Many guests mentioned that the pool water felt cold and uncomfortable, which limited their enjoyment. Some pointed out the presence of mold, algae and dampness around the pool area, indicating a need for better maintenance and cleaning. Additionally, the strong chlorine odor and high oxidation levels were noted as concerns. While the indoor pool is functional and offers some enjoyable features, it seems that closer attention to cleanliness and temperature control could significantly enhance the overall guest experience.

Romantic

Monte Filipe Hotel offers a tranquil and romantic atmosphere, nestled in a quiet village ideal for relaxation. The beautiful outdoor spaces provide a pleasant setting for couples, while thoughtful touches like rose petals on the bed add to the charm. Guests have found it to be wonderful for a stay for two, making it perfect for a restful retreat as a couple. The ambiance and location make it a compelling choice for a romantic night, making it an appealing destination for those seeking a serene and intimate getaway.

Yes, Monte Filipe Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at Monte Filipe Hotel.

No, Monte Filipe Hotel doesn't allow dogs.

Yes, parking facilities are available at Monte Filipe Hotel.

No, Monte Filipe Hotel doesn't have a gym.

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