The Langham Huntington, Pasadena is a luxurious and tranquil resort that provides exceptional service to its guests, making them feel like royalty from the moment they walk in. The hotel's prime location is convenient for guests to access many attractions in Los Angeles, including the beautiful mountains and hiking trails of Altadena. The hotel features a beautiful pool and hot tub, tennis courts and a Chinese garden to provide guests with a lovely respite away from the hustle and bustle of Los Angeles. Guests have access to several dining options, although some guests had limited choices due to large events. The breakfast offered was expensive, but the food quality was excellent and superb, providing a variety and freshness of flavors, while the staff provided excellent service. Although some guests noted that the rooms could use some updating, they still found them to be clean and comfortable with comfortable beds and appreciated the traditional style and cozy atmosphere. The hotel's grounds were beautiful and well-maintained and the hotel staff, including the valet parkers and cleaning staff, were exceptional, attentive, professional, friendly, warm hospitality and always willing to help. The Langham Huntington in Pasadena is a premier property on the west coast that provides everything about this 5-star hotel standard that screams luxury, from comfortable and elegant rooms to incredible service, ensuring guests' unforgettable stay.
Hotel Burbank excels in delivering a positive overall experience to its guests. Located in the heart of downtown Burbank, it offers unparalleled access to a variety of dining options, shopping centers and entertainment venues, along with proximity to major attractions like Universal Studios and Warner Brothers Studios. Travelers also appreciate its convenience to Burbank Airport, making it a strategic stopover for travelers.
Guests consistently commend the clean and well-maintained rooms at Hotel Burbank, especially the spacious one-bedroom suites. The hotel's neighborhood is considered safe and walkable, adding appeal for both solo travelers and families. The breakfast service is generally well-received with many guests enjoying the variety and quality of the offerings, despite some wishing it were included in the room price. Dinner receives high praise for the delicious food and good service at the on-site restaurant and café.
The hotel staff stand out for their exceptional service with numerous mentions of their friendliness, helpfulness and professionalism. Specific employees are often highlighted for their outstanding service, contributing to a welcoming atmosphere. The cleanliness of the hotel, including the lobby and common areas, is frequently praised, although a few noted occasional lapses in some rooms.
The gym at Hotel Burbank is well-regarded for its cleanliness and adequate equipment, while the pool, although enjoyable and well-maintained, is sometimes seen as too small and occasionally closed. Families particularly praise the hotel for its kid-friendly amenities like the children’s play area and kid-friendly pool. The beds receive consistent accolades for being very comfortable, significantly enhancing guests' satisfaction.
While the Wi-Fi service at the hotel receives mixed reviews with some citing connectivity issues, the overall experience remains positive for most guests. Business travelers find the facilities suitable with efficient conference rooms and convenient business nooks, adding to the hotel's appeal.
The parking situation, though convenient and secure, is marred by high fees, which some guests find burdensome. However, the strategic location and the hotel’s provision of extensive services make it a reputable choice for both leisure and business travelers. Overall, Hotel Burbank is a commendable option for visitors looking to explore Burbank and the greater Los Angeles area.
Hyatt House LA - University Medical Center receives widespread acclaim for its strategic location, making it an appealing choice for guests visiting the USC Keck Hospital or exploring Los Angeles, with easy access to attractions and important facilities. The hotel's position near major freeways and local sites like Dodger Stadium enhances its suitability for both leisure and medical-focused stays. Despite occasional noise from nearby railways, the convenience of its setting is frequently highlighted.
The complimentary breakfast stands out as a highlight of the guest experience, praised for its abundant variety and quality, offering guests a nutritious and satisfying start to their day. The rooms are another commendable aspect, lauded for their spaciousness and modern amenities, including kitchenettes that are ideal for extended stays. Cleanliness across the property, from rooms to common areas, is consistently noted, contributing to a comfortable and pleasant environment.
The staff is frequently praised for their exceptional friendliness and professionalism, further enhancing the guest experience with their attentiveness and hospitality. The gym and heated pool are appreciated for their cleanliness and accessibility, contributing to a relaxing and enjoyable stay. The family-friendly accommodations are another advantage, offering spacious rooms and a convenient location for those visiting for medical reasons or leisure with kids.
While parking costs are considered high by some, the safety and proximity offered are valued by those prioritizing secure and convenient arrangements. The overall consensus highlights Hyatt House LA - University Medical Center as a comfortable and reliable choice, particularly for families, characterized by welcoming service, thoughtful amenities, and good value, surpassing expectations for a typical three-star hotel.
The Hampton Inn & Suites Los Angeles Burbank Airport is highly regarded for its ideal location, exceptional service, and welcoming atmosphere. Conveniently situated near Burbank Airport, it is a preferred choice for both business and leisure travelers, benefiting from easy access to various attractions, including Universal Studios. Despite some minor parking inconveniences, the hotel's strategic placement in a safe and peaceful area is a significant advantage.
Guests consistently praise the cleanliness and comfort of the accommodations, including well-maintained rooms equipped with modern amenities. The staff is frequently commended for their friendliness and professionalism, contributing to a warm and hospitable environment. The complimentary breakfast further enhances the guest experience, with a variety of delightful options catering to diverse tastes.
The hotel offers a range of amenities, including a pleasant pool area and pet-friendly policies, ensuring a comfortable stay for all guests, including families. The comfortable beds and spacious rooms add to the overall satisfaction, making it a standout option for rest and relaxation. Overall, the Hampton Inn & Suites Los Angeles Burbank Airport delivers a reliable and pleasant stay with its clean facilities, excellent service, and convenient location.
The Omni Los Angeles Hotel has received mixed reviews regarding parking with some guests finding the cost for valet parking too high and the fee structure intransparent. However, others praised the helpfulness of the valet service and appreciated the complimentary valet parking within three miles of the hotel. While some guests found alternative parking options nearby for a lower price, others were frustrated by the additional fees and the non-optional valet parking. Despite this, guests enjoyed their stay and appreciated the complimentary computer and printer, as well as the free shuttle service within the surrounding areas.
Home2 Suites by Hilton Los Angeles Montebello offers an inviting and comfortable stay in a tranquil neighborhood adjacent to a golf course, providing scenic views of the golfing greens and surrounding mountains. Its central location allows easy access to major highways and various attractions in Los Angeles, Anaheim and other parts of California. Guests appreciate its proximity to local restaurants, downtown Los Angeles and Union Centre, making it ideal for both tourism and business.
The breakfast service is well-received, featuring a wide variety of fresh-made items like pancakes and coffee. While guests commend the eco-friendly initiative and find the breakfast enjoyable, some suggest adding more diverse offerings such as bacon, fried eggs, fresh fruit and pastries to enhance the experience.
Rooms at the hotel are spacious, clean and equipped with full kitchens or kitchenettes, making them highly convenient. Guests praise the modern updates, comfortable bedding and quality bathroom amenities. Although there are occasional issues with minor maintenance and cleanliness, the overall room quality remains high and contributes to a comfortable stay.
Cleanliness is a standout feature at Home2 Suites with guests frequently complimenting both the rooms and common areas. The hotel's cleanliness, combined with its functional and comfortable design, ensures a pleasant environment. The staff receives significant praise for their friendliness, attentiveness and responsiveness, although there are a few instances of less favorable interactions.
The indoor pool area offers a mixed experience. While some guests and children enjoy it, others note issues with the pool's size, cleanliness and occasional closures. Nonetheless, the pool patio area and complementary amenities, like the heated pool and gym, are appreciated.
Parking is another positive aspect with ample free parking available in both covered and outdoor areas. Though there are occasional issues with finding spots at night, the convenience of the parking options is generally well-regarded.
The hotel excels as a family-friendly option. Spacious rooms, modern design, cleanliness and thoughtful amenities like partial kitchens make it perfect for family stays. The safe and accessible location, along with a complimentary breakfast that delights children, further enhances the family experience.
The beds are generally comfortable, contributing to restful nights, although some guests mention minor issues like overly soft mattresses or uncomfortable sofa beds. Overall, the hotel's combination of location, comfort, cleanliness and friendly service makes it a highly recommended choice for travelers, particularly families, visiting the Los Angeles area.
Hotel Amarano Burbank-Hollywood is celebrated for its prime location, offering guests seamless access to nearby attractions like Universal Studios and Warner Bros. Studio. Situated in a safe and pleasant neighborhood, it provides easy access to diverse dining options, stores, and grocery outlets, with major freeways and the Burbank airport nearby, enhancing its appeal for both leisure and business travelers.
Room quality receives high marks, with guests praising the modern decor, cleanliness, and comfort, particularly the beds known for ensuring restful nights. Guests also appreciate the contemporary design and well-equipped suites, contributing to the luxurious ambiance. Despite some minor issues with room cleaning frequency, guests generally enjoy their accommodations.
Cleanliness is a standout feature, with the hotel and rooms consistently described as pristine. The property's inviting atmosphere, combined with its unique old-Hollywood charm, adds to its boutique feel, further complemented by friendly and professional staff. Staff members, many mentioned by name for exceptional service, help create a welcoming environment, enhancing the overall guest experience.
The modest breakfast offerings are seen as satisfactory for some, though others prefer venturing out for more options. The gym, despite its small size, is well-equipped and appreciated for its cleanliness and functionality. The pool area, described as small but delightful, provides a relaxing oasis and adds to the family-friendly environment, making it suitable for all guests.
The efficient valet parking service adds convenience, despite some mentioning the fee as slightly high. Families find the hotel particularly suitable, with accommodating staff, well-prepared rooms, and amenities like the pool contributing to a comfortable family stay. Special touches, such as housekeeping’s preparation of pullout beds, enhance the family experience.
While some mixed reviews exist about the bed comfort, the overall sentiment remains positive. Guests often describe the beds as exceptionally comfortable, adding to a restful stay. The hotel consistently delivers a luxurious experience through its elegant design, modern amenities, and outstanding service, affirming its reputation as a top choice in Burbank. With its blend of luxury and comfort, frequent return visitors attest to Hotel Amarano Burbank-Hollywood being a distinguished retreat, seamlessly marrying upscale appeal with charming comfort.
The DoubleTree by Hilton Rosemead stands out as a top choice for those visiting Los Angeles, offering a strategic location, comfort, and convenience. Situated in a prime area of Rosemead, the hotel ensures easy access to major attractions like SoFi Stadium, Universal Studios, and Santa Monica. Its proximity to The Shops at Montebello and a variety of dining options adds further appeal. Guests consistently praise the spacious, clean, and well-maintained rooms, complete with practical amenities like microwaves and mini fridges. The beds are notably comfortable, contributing to restful stays.
The breakfast experience is highlighted by a complimentary offering that includes a delightful Sunday brunch, receiving accolades for quality and value. While there are comments about the limited weekday selection, the friendly service and standout brunch are appreciated by many.
Cleanliness is a strong suit of the hotel, with guests frequently describing both rooms and public areas as immaculate and modern. Although there are occasional concerns about maintenance, particularly in the pool area, the overall experience remains positive.
The staff, including noted individuals like Francisco, Billy, and Madison, earn high praise for their friendliness and attentiveness. Their welcoming nature and accommodating service enhance the guest experience, with small gestures like offering warm cookies at check-in creating a personal touch.
Despite the small size of the pool, it remains a popular feature for families, providing a warm and enjoyable experience. Combined with excellent customer service and a convenient location, the DoubleTree by Hilton Rosemead offers a memorable and satisfying stay in the Los Angeles area.
The Biltmore Los Angeles is a historically significant hotel located in the heart of downtown LA, making it an exceptional base for tourists and business travelers. It boasts proximity to landmarks such as Pershing Square, Walt Disney Concert Hall and The Broad Museum, along with easy access to public transportation. Guests appreciate its walkability to various attractions, shops and dining options, despite some concerns about the surrounding area's condition. The beautiful architecture and historical charm further enhance its appeal.
The breakfast at The Biltmore Los Angeles is generally praised for its quality and taste with a beautiful dining hall and helpful staff enhancing the experience. However, it is often considered expensive and not always included in the accommodation with some guests noting limited and repetitive menu options and occasional service delays.
Dinner options at the hotel are limited, which has led to guest disappointment as the main dining service is often unavailable, especially on Sundays. The bar receives positive feedback for its food and drinks, heightening the dining ambiance with the hotel’s architecture and design. Nonetheless, the lack of a full-fledged dinner restaurant and room service negatively impacts the dining experience.
Guest reviews of the rooms reveal mixed opinions. Positive feedback highlights spacious, clean and comfortable rooms, often with impressive views and charming historical decor. However, some guests noted that the furnishings and amenities are outdated and occasionally poorly maintained with specific issues such as plumbing problems and insufficient lighting in bathrooms being common complaints.
Cleanliness at The Biltmore is another area of mixed feedback. While many visitors describe the rooms as clean and well-maintained, consistent cleanliness and maintenance issues, including dirty windows and carpets, mold and occasional odors, were noted.
The staff at The Biltmore Los Angeles are frequently commended for their friendliness, efficiency and professionalism with positive mentions for bellmen, bartenders, housekeepers and the front desk team. Despite occasional reports of rudeness and understaffing, the overall impression is of a dedicated and helpful team providing excellent customer service.
Guests' opinions on the hotel’s wifi service are varied. Some report good, fast and reliable connections available throughout the hotel, while others note slow and unreliable service with occasional additional charges.
The fitness facilities receive praise for being better than average hotel gyms with a well-appointed and pleasant ambiance. However, some guests feel that the gym is dated and in need of modern equipment and cleanliness improvements with occasional access issues.
The pool, while generally appreciated for its vintage charm and heated waters, also drew mixed reviews regarding maintenance, functionality and extra charges. Issues like murky water and occasional closures detracted from the experience for some guests.
Finally, parking is a commonly cited pain point with many guests finding the fees exorbitant and the garage layout challenging. Despite these drawbacks, some valued the availability of parking in a downtown location.
Overall, The Biltmore Los Angeles is celebrated for its outstanding location, historical charm and friendly staff, though improvements in dining options, room updates, cleaning consistency and clear communication about services and charges could significantly enhance the guest experience.
The Hollywood Franklin Hotel near Universal Studios is widely appreciated by guests for its prime location in Hollywood, which places it within easy walking distance of iconic attractions like the Hollywood Walk of Fame, Hollywood Boulevard and the Metro station. Its central locale allows convenient travel to other popular sites such as the Griffith Observatory, Universal Studios and the Hollywood sign. The proximity to various dining, shopping and entertainment venues, combined with easy highway access, significantly enhances the guest experience.
The on-site Clark Street Diner is a significant highlight, receiving high praise for its delicious American-style breakfasts, generous portions and friendly atmosphere. Although the lack of a complimentary breakfast is a minor downside, the quality of the food at the diner often compensates for this. The nostalgic charm and excellent service of the connected Lily's Bar further enrich the dining experience. Despite occasional closures, the diner remains a popular spot among guests for all meals.
The hotel's rooms are lauded for their modern, spacious and clean interiors with many appreciating the Hollywood-themed décor. The rooms come well-equipped with amenities such as microwaves, fridges, coffee makers and large TVs, adding to their comfort. However, occasional noise from the freeway and minor maintenance issues are noted as areas for improvement.
Cleanliness is generally strong across the hotel with frequent mentions of clean and spacious rooms. Nonetheless, some guests did encounter inconsistencies, particularly with carpets and hallways. The on-request housekeeping service led to mixed experiences with a few guests reporting rooms needing more attention.
The staff at The Hollywood Franklin Hotel near Universal Studios receive consistent praise for their friendliness, helpfulness and excellent customer service. The valet parking staff, in particular, contribute positively to the overall guest experience. While there are isolated incidents of less friendly service, the majority of reviews reflect a highly accommodating and courteous team.
Free WiFi is available throughout the hotel with most guests finding it adequate for their needs. However, the quality and reliability of the connection can be inconsistent, occasionally leading to connectivity issues.
The gym is small but functional, providing a convenient option for light workouts. However, some guests noted the need for updates or reported it being closed during their stay. The daily valet parking fee of $35-$38 is a point of contention with guests finding it expensive. Nonetheless, there are mentions of free parking, which, when available, is appreciated.
The outdoor pool is a best feature, frequently highlighted for its beautiful design and relaxing environment. However, the unheated water and occasional cleanliness issues can detract from its overall appeal. Despite this, it remains a popular spot for lounging and recreation.
Families find The Hollywood Franklin Hotel near Universal Studios to be a suitable choice due to its spacious family rooms, convenient amenities and close proximity to Hollywood attractions. The large bathrooms and in-room facilities like microwaves and fridges add to the convenience for families traveling with children. The pool is also noted as a great spot for kids to enjoy.
In summary, The Hollywood Franklin Hotel near Universal Studios offers a memorable stay, marked by its excellent location, quality dining options, modern and spacious rooms and friendly staff. While there are areas that could benefit from improvement, the overall guest experience is positive, making it a favored choice for visitors exploring Hollywood.