Chappada Hotel
Alto Paraiso de Goias
-14.13335000,
-47.51898100
,
Av. Arí Ribeiro Valadão Filho, Lote 32
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Summary of reviewsChappada Hotel is highly regarded for its prime location in the heart of Alto Paraíso. Situated on the main street, it offers convenient access to a wide array of restaurants, cafes, shops and essential amenities like banks and supermarkets. Guests consistently praise the hotel’s proximity to the city center and tourist attractions, highlighting its comfortable and privileged placement with excellent views from certain rooms.
The breakfast at Chappada Hotel is a major highlight, receiving overwhelmingly positive feedback. Guests commend the diverse and high-quality offerings, including made-to-order tapioca and champagne. The breakfast experience is enhanced by the cleanliness and helpfulness of the staff, contributing to a standout dining experience each morning.
Rooms at Chappada Hotel are noted for their spaciousness and comfort. Many rooms feature large balconies with breathtaking views of the Chapada, complemented by sightings of local macaws. The hotel provides a good range of accommodations, including suites with luxurious amenities like hot tubs and whirlpools. Despite some issues such as musty smells, cold floors and occasional maintenance concerns, the well-ventilated and well-lit rooms with comfortable bedding are consistently praised.
Cleanliness throughout the hotel is generally well-regarded with many guests emphasizing very clean rooms and common areas. The hotel’s adherence to sanitization protocols and the polite cleaning staff are appreciated. However, some reviews pointed out inconsistencies in cleaning services, likely due to COVID-19 disruptions, underscoring areas for improvement.
The staff at Chappada Hotel receive high commendations for their friendliness, attentiveness and efficiency. Excellent customer service, particularly at breakfast and reception, contributes significantly to a positive guest experience. While minor criticisms regarding staff availability and management control were noted, the overall sentiment is overwhelmingly positive with guests appreciating the warm, helpful demeanor of the staff.
Leisure facilities at the hotel, including multiple big pools, a sauna, gym and recreational areas, are well-received. The pools are described as pleasant and clean, enhancing the overall leisure experience. Despite minor issues with pool maintenance and the non-operational pool bar, the general feedback highlights the good recreational amenities available with promises of further improvements.
The beds at Chappada Hotel receive mixed reviews, though many guests find them very comfortable. Some complaints about old or stained bedding were noted, but the general consensus is that the beds contribute to a comfortable sleeping environment.
Overall, Chappada Hotel offers a well-rounded positive experience, marked by its excellent location, standout breakfast, comfortable rooms and commendable staff, making it a preferred choice for visitors to Alto Paraíso.
Categories
The breakfast at Chappada Hotel is a major highlight, receiving overwhelmingly positive feedback. Guests commend the diverse and high-quality offerings, including made-to-order tapioca and champagne. The breakfast experience is enhanced by the cleanliness and helpfulness of the staff, contributing to a standout dining experience each morning.
Rooms at Chappada Hotel are noted for their spaciousness and comfort. Many rooms feature large balconies with breathtaking views of the Chapada, complemented by sightings of local macaws. The hotel provides a good range of accommodations, including suites with luxurious amenities like hot tubs and whirlpools. Despite some issues such as musty smells, cold floors and occasional maintenance concerns, the well-ventilated and well-lit rooms with comfortable bedding are consistently praised.
Cleanliness throughout the hotel is generally well-regarded with many guests emphasizing very clean rooms and common areas. The hotel’s adherence to sanitization protocols and the polite cleaning staff are appreciated. However, some reviews pointed out inconsistencies in cleaning services, likely due to COVID-19 disruptions, underscoring areas for improvement.
The staff at Chappada Hotel receive high commendations for their friendliness, attentiveness and efficiency. Excellent customer service, particularly at breakfast and reception, contributes significantly to a positive guest experience. While minor criticisms regarding staff availability and management control were noted, the overall sentiment is overwhelmingly positive with guests appreciating the warm, helpful demeanor of the staff.
Leisure facilities at the hotel, including multiple big pools, a sauna, gym and recreational areas, are well-received. The pools are described as pleasant and clean, enhancing the overall leisure experience. Despite minor issues with pool maintenance and the non-operational pool bar, the general feedback highlights the good recreational amenities available with promises of further improvements.
The beds at Chappada Hotel receive mixed reviews, though many guests find them very comfortable. Some complaints about old or stained bedding were noted, but the general consensus is that the beds contribute to a comfortable sleeping environment.
Overall, Chappada Hotel offers a well-rounded positive experience, marked by its excellent location, standout breakfast, comfortable rooms and commendable staff, making it a preferred choice for visitors to Alto Paraíso.
Hotel with Swimming Pool
This hotel features multiple large pools, a sauna, hot tub and cold pools, providing extensive leisure facilities ideal for relaxation. Its central location offers convenient access to restaurants and shops.
Outdoor Pool
Hotel with Parking
Chappada Hotel provides free parking facilities, offering guests a convenient place to park without additional charges.
Accessible Hotel
This hotel offers comprehensive accessibility features, including rooms and facilities designed for disabled guests. It provides wheelchair access throughout its premises and specifically features a toilet adapted for disabled use.
3-Star Hotel
This hotel provides standard accommodation expected of a hotel, with the possibility of offering various amenities such as on-site dining and room service.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Chappada Hotel boasts an enviable location in the heart of Alto Paraíso, making it a prime choice for visitors looking to immerse themselves in the local culture. Positioned on the main street, the hotel offers easy access to a myriad of restaurants, cafes, shops and essential amenities like banks, gas stations and supermarkets. Guests consistently praise the hotel's convenient placement, highlighting its proximity to the city center and various tourist spots. The location is described as comfortable and privileged with excellent views from certain vantage points such as the balcony. The hotel's infrastructure is also well-regarded, supporting the overall positive experience of staying at this well-situated establishment.
Guests at Chappada Hotel have overwhelmingly positive things to say about the breakfast offerings. Most reviews highlight the breakfast as very good with plenty of options to please various tastes. Many guests specifically mention the excellent and well-varied spread, including unique features like made-to-order tapioca and even champagne served each morning. Quality and service are frequently praised with terms like amazing, abundant and complete cropping up regularly.
There is a consensus that the breakfast is delicious and of high quality with some noting that the options are both plentiful and thoughtful. Cleanliness and the staff's helpfulness are also appreciated as part of the breakfast experience. A few reviews do mention the breakfast as being simple or reasonable with at least one comment suggesting it could improve for the price paid. However, the predominant sentiment is very positive, making the breakfast at Chappada Hotel a standout feature for guests.
Chappada Hotel offers a range of spacious and comfortable rooms with many guests appreciating the ample size and clean conditions of both the rooms and bathrooms. Some rooms also feature large balconies with excellent views of the Chapada, a delightful setting enhanced by the presence of macaws flying nearby.
The hotel provides a good variety of accommodations, including suites with hot tubs and whirlpools, often praised both for their luxurious amenities and reasonable pricing. Well-ventilated and well-lit rooms are another highlight, making stays pleasant and inviting. The location of the hotel adds to its appeal, being conveniently situated on a street with plenty of restaurants, shops, supermarkets and pharmacies.
However, some reviews pointed out areas that could use improvement. Issues like cold floors, musty smells in some rooms, poorly cleaned areas and occasional bad odor were mentioned. Additionally, specific problems such as a lack of air conditioning in basement rooms, inadequate acoustic insulation and maintenance-related inconveniences like inaccessible balconies due to construction and a cockroach sighting were noted. Storage in some rooms also lacked doors or drawers, which could affect guest experiences.
Despite these drawbacks, the hotel’s good room ventilation, lighting and comfortable bedding received consistent praise, making it a generally pleasant stay for many guests.
Chappada Hotel receives mixed feedback regarding its beds with a notable emphasis on comfort. Many guests find the beds comfortable with several specifically mentioning very good and very comfortable beds. However, some reviews point out less favorable aspects, such as beds being old, stained or simply not very comfortable. Additionally, there are instances where external factors like guests' misbehavior impacted the quality of sleep. Despite these occasional issues, the prevailing sentiment leans towards a generally comfortable sleeping experience at the hotel.
Chappada Hotel receives high marks for cleanliness from many guests with frequent praise for very clean rooms and an overall impeccable environment. The common areas are noted for their clean environment and the hotel appears to follow standard sanitization protocols. Guests appreciated the good housekeeping policy and found interactions with the polite cleaning staff to be satisfactory.
However, some reviews highlighted negative aspects. Cleaning was at times inadequate with some rooms not regularly cleaned and occasional lapses in overall cleaning. Room cleaning has faced disruptions due to COVID-19, resulting in limited services and unavailability of daily room cleaning. A few reviews mentioned specific cleanliness concerns, including the presence of a cockroach and a lack of trash cans in the rooms, indicating areas where the hotel's cleanliness could improve. Despite these issues, the hotel maintains cleanliness amid challenging circumstances, ensuring a generally positive experience for guests.
Chappada Hotel boasts an overwhelmingly positive sentiment towards its staff from guest reviews. The hotel is commended for its excellent customer service, particularly noted during breakfast and at the reception. Employees are frequently described as friendly, attentive, polite and helpful with special mentions of Marta and Ms. Márcia for their exceptional service.
Guests appreciate the prompt services and the staff’s willingness to solve problems efficiently. The reception team, in particular, is highlighted for their quick service and attentiveness. The warmth and kindness displayed by the staff seem to contribute significantly to guests having a pleasant stay. The courteousness of the staff, from the general employees to the kitchen and cleaning staff, adds to the hotel’s charm.
However, a few criticisms arise, such as occasional unresponsiveness during check-ins and limited staff availability. There are also remarks about the need for better staff control over guests and potential management improvements.
Overall, the positive mentions substantially outweigh the negatives, painting a picture of a hotel committed to providing a welcoming and efficient service experience.
Chappada Hotel offers a variety of leisure options including games, a gym and notably, multiple big pools. Guests have praised the extensive leisure facilities which include a sauna, hot tub and cold pools, making it an excellent spot for relaxation. The pools are frequently described as pleasant, clean and great for a swim, contributing significantly to the overall satisfaction of the leisure area. However, some guests have indicated occasional issues with the availability and maintenance of the pool and hot tub and there were mentions of a pool bar that is not operational. Despite these minor drawbacks, the overall feedback highlights good recreational facilities and a pleasant swimming experience with new improvements like a new pool under construction, promising an even better experience in the future.
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Location
Breakfast
There is a consensus that the breakfast is delicious and of high quality with some noting that the options are both plentiful and thoughtful. Cleanliness and the staff's helpfulness are also appreciated as part of the breakfast experience. A few reviews do mention the breakfast as being simple or reasonable with at least one comment suggesting it could improve for the price paid. However, the predominant sentiment is very positive, making the breakfast at Chappada Hotel a standout feature for guests.
Rooms
The hotel provides a good variety of accommodations, including suites with hot tubs and whirlpools, often praised both for their luxurious amenities and reasonable pricing. Well-ventilated and well-lit rooms are another highlight, making stays pleasant and inviting. The location of the hotel adds to its appeal, being conveniently situated on a street with plenty of restaurants, shops, supermarkets and pharmacies.
However, some reviews pointed out areas that could use improvement. Issues like cold floors, musty smells in some rooms, poorly cleaned areas and occasional bad odor were mentioned. Additionally, specific problems such as a lack of air conditioning in basement rooms, inadequate acoustic insulation and maintenance-related inconveniences like inaccessible balconies due to construction and a cockroach sighting were noted. Storage in some rooms also lacked doors or drawers, which could affect guest experiences.
Despite these drawbacks, the hotel’s good room ventilation, lighting and comfortable bedding received consistent praise, making it a generally pleasant stay for many guests.
Beds
Cleanliness
However, some reviews highlighted negative aspects. Cleaning was at times inadequate with some rooms not regularly cleaned and occasional lapses in overall cleaning. Room cleaning has faced disruptions due to COVID-19, resulting in limited services and unavailability of daily room cleaning. A few reviews mentioned specific cleanliness concerns, including the presence of a cockroach and a lack of trash cans in the rooms, indicating areas where the hotel's cleanliness could improve. Despite these issues, the hotel maintains cleanliness amid challenging circumstances, ensuring a generally positive experience for guests.
Staff
Guests appreciate the prompt services and the staff’s willingness to solve problems efficiently. The reception team, in particular, is highlighted for their quick service and attentiveness. The warmth and kindness displayed by the staff seem to contribute significantly to guests having a pleasant stay. The courteousness of the staff, from the general employees to the kitchen and cleaning staff, adds to the hotel’s charm.
However, a few criticisms arise, such as occasional unresponsiveness during check-ins and limited staff availability. There are also remarks about the need for better staff control over guests and potential management improvements.
Overall, the positive mentions substantially outweigh the negatives, painting a picture of a hotel committed to providing a welcoming and efficient service experience.
Pool
Yes, Chappada Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Chappada Hotel.
No, Chappada Hotel doesn't allow dogs.
Yes, parking facilities are available at Chappada Hotel.
Yes, Chappada Hotel has a gym.
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