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Summary of reviewsThe Hyland Inn near Pasadena Civic Center stands out for its advantageous location, offering a convenient base for exploring Pasadena and its surroundings. Located on historic Route 66, it provides easy access to freeways, essential services and attractions such as the Huntington Botanical Gardens and Griffith Observatory. Guests appreciate its safe, quiet neighborhood with ample parking, making it ideal for restful stays and events like the Rose Parade.
Rooms are highlighted for being clean, spacious and newly renovated with modern updates. Comfort is a hallmark with cozy atmospheres, comfortable beds and useful amenities such as refrigerators, coffee makers and microwaves. The hotel upholds high standards for cleanliness with guests regularly commenting on the superior housekeeping services and well-maintained facilities. Despite a few minor issues like occasional smells or limited towels, the overall sentiment towards the rooms remains highly positive.
The staff at the Hyland Inn receive consistent praise for their friendliness, professionalism and efficiency, notably during check-in and check-out. Specific staff members, such as Supervisor Sam and Elizabeth, are commended for their helpfulness and courteous service, enhancing the overall guest experience.
The hotel offers reliable, fast and free Wi-Fi, which many guests find exceeds expectations, supporting an efficient stay for both leisure and business travelers. While there are occasional mentions of weak signals, the predominant feedback is favorable.
The Hyland Inn's complimentary parking is another significant perk with guests valuing the spacious, well-lit parking area. Though spaces can be limited during peak times, the benefits of free and secure parking are frequently noted.
While the breakfast situation is less favorable with some guests disappointed by the lack of options, many find nearby restaurants provide satisfactory alternatives. Additionally, the small outdoor pool and hot tub receive mixed reviews due to size and occasional maintenance issues, but are nonetheless appreciated when in proper condition.
Overall, the Hyland Inn near Pasadena Civic Center offers excellent value for its price point with guests largely satisfied by its cleanliness, comfort and convenient location. Its combination of modern amenities, attentive staff and strategic placement make it a commendable choice for travelers visiting the Pasadena area.
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