Holiday Inn Express & Suites Amarillo West by IHG
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Summary of reviewsHoliday Inn Express & Suites Amarillo West by IHG, is highly favored by travelers for its blend of convenience, comfort and exceptional service. Situated just off I-40, the hotel offers easy access for those traveling between Colorado, New Mexico and Texas. Its location in a quieter part of town ensures a peaceful stay, while being close to numerous dining and shopping options. Highlights of the property include ample parking and a safe, well-lit environment, making it a great choice for a variety of travelers, including pet owners and families.
Guests consistently praise the complimentary breakfast for its variety and quality with items like scrambled eggs, pancakes and cinnamon rolls earning particular accolades. While there are minor critiques regarding some hot items and requests for more variety, the breakfast experience is generally seen as a strong point of the hotel.
The rooms are appreciated for their cleanliness, modern amenities and spaciousness. Comfort is a recurring theme with many guests noting the comfortable beds and well-furnished suites. Small fridges, microwaves and in-room safes add to the convenience. Though there are occasional reports of humid conditions or slightly dirty areas, the overall impression remains positive, further enhanced by ongoing renovations.
Cleanliness is a standout feature across the entire property, garnering consistent high marks. The well-maintained environment extends from rooms to common areas, contributing to a pleasant and comfortable stay. Exceptional daily housekeeping services ensure rooms remain spotless, reinforcing the hotel's commitment to cleanliness.
The staff is frequently commended for their friendliness, professionalism and helpfulness. Specific praise is given to employees like TJ, reflecting the overall high-quality customer care. Front desk services are described as accommodating and efficient, enhancing the ease of check-in and checkout. Despite a few isolated comments about unfriendliness, the majority of feedback highlights superb service.
WiFi performance is generally rated positively with guests appreciating its fast and reliable connection. While there are occasional issues with login and speed, the overall service is seen as satisfactory. The fitness and pool facilities are also well-maintained and appreciated for their cleanliness, though some minor maintenance issues are noted.
Comfortable beds receive consistent praise, described by many as exceptionally comfortable. The combination of clean, well-maintained rooms and a quiet location ensures a restful experience. Overall, the hotel meets expectations for its three-star rating, offering great value for money with attractive decor and thoughtful amenities.
Business travelers find the hotel suitable for their needs, benefiting from its convenient location, reliable services and professional staff. Although business amenities are standard, they effectively meet the requirements of travelers on work trips. The indoor pool and pet-friendly policies further enhance the hotel's appeal, making it a popular choice for families and pet owners alike.
In summary, Holiday Inn Express & Suites Amarillo West excels in delivering a comfortable, clean and welcoming environment, supported by a convenient location and exceptional staff service, making it an ideal destination for a wide range of travelers.
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Guests consistently praise the complimentary breakfast for its variety and quality with items like scrambled eggs, pancakes and cinnamon rolls earning particular accolades. While there are minor critiques regarding some hot items and requests for more variety, the breakfast experience is generally seen as a strong point of the hotel.
The rooms are appreciated for their cleanliness, modern amenities and spaciousness. Comfort is a recurring theme with many guests noting the comfortable beds and well-furnished suites. Small fridges, microwaves and in-room safes add to the convenience. Though there are occasional reports of humid conditions or slightly dirty areas, the overall impression remains positive, further enhanced by ongoing renovations.
Cleanliness is a standout feature across the entire property, garnering consistent high marks. The well-maintained environment extends from rooms to common areas, contributing to a pleasant and comfortable stay. Exceptional daily housekeeping services ensure rooms remain spotless, reinforcing the hotel's commitment to cleanliness.
The staff is frequently commended for their friendliness, professionalism and helpfulness. Specific praise is given to employees like TJ, reflecting the overall high-quality customer care. Front desk services are described as accommodating and efficient, enhancing the ease of check-in and checkout. Despite a few isolated comments about unfriendliness, the majority of feedback highlights superb service.
WiFi performance is generally rated positively with guests appreciating its fast and reliable connection. While there are occasional issues with login and speed, the overall service is seen as satisfactory. The fitness and pool facilities are also well-maintained and appreciated for their cleanliness, though some minor maintenance issues are noted.
Comfortable beds receive consistent praise, described by many as exceptionally comfortable. The combination of clean, well-maintained rooms and a quiet location ensures a restful experience. Overall, the hotel meets expectations for its three-star rating, offering great value for money with attractive decor and thoughtful amenities.
Business travelers find the hotel suitable for their needs, benefiting from its convenient location, reliable services and professional staff. Although business amenities are standard, they effectively meet the requirements of travelers on work trips. The indoor pool and pet-friendly policies further enhance the hotel's appeal, making it a popular choice for families and pet owners alike.
In summary, Holiday Inn Express & Suites Amarillo West excels in delivering a comfortable, clean and welcoming environment, supported by a convenient location and exceptional staff service, making it an ideal destination for a wide range of travelers.
Hotel for Honeymoon
This hotel offers a hot tub and pool facilities, popular amenities for couples looking to relax. Positive guest reviews highlight the enjoyable experience provided.
Dog Friendly Hotel
Holiday Inn Express & Suites Amarillo West welcomes two pets of any size for an additional fee. Both dogs and cats are allowed. There are grassy areas on the property for pet use.
Hotel with Swimming Pool
Offers a clean and refreshing pool area, along with complimentary breakfast. It is a popular choice for travelers seeking a balance of value and comfort.
Indoor Pool
Hotel with Gym
This hotel offers a fitness center, providing guests with options for exercise during their stay.
3-Star Hotel
This hotel is known for its consistently high standards of cleanliness and modern comforts. Guests can enjoy a complimentary breakfast, free Wi-Fi, and a fitness center, making it suitable for both leisure and business travelers.
Hotel with Indoor Pool
Holiday Inn Express & Suites properties commonly include indoor pools, providing a popular amenity for travelers.
Business Hotel
Accessible Hotel
Guest Reviews
The Holiday Inn Express & Suites Amarillo West boasts a convenient and accessible location, making it a popular choice for travelers. Nestled just off I-40, the property provides easy in and out access for those traveling between Colorado, New Mexico and Texas. Its proximity to numerous restaurants, shops and a major highway ensures guests have plenty of dining and shopping options at their fingertips.
The hotel is situated in a new part of town, which keeps it distance from heavy traffic and maintains a quiet atmosphere, ideal for a restful stay. Despite being close to the interstate, the location is far enough away to avoid any intrusive road noise. Guests find the ample parking, including spaces for moving vans, exceptionally convenient.
Highlighting the clean and secure environment, the property is well lit, giving guests peace of mind. It's also pet-friendly, making it a safe and enjoyable place for pet owners. Noteworthy attractions such as Cadillac Ranch and downtown Amarillo are easily accessible, adding to the hotel's appeal as a central hub for adventures in the area.
A minor downside is mentioned regarding the ease of access, but it is not a significant deterrent for most guests, who appreciate the great value and clean, quiet surroundings. Overall, the Holiday Inn Express & Suites Amarillo West offers an excellent combination of location, convenience and comfort for a variety of travelers.
Holiday Inn Express & Suites Amarillo West receives high praise for its complimentary breakfast with many guests describing it as great, excellent and even outstanding. Featuring a large selection of food and drinks, the breakfast includes delicious options such as scrambled eggs, sausage, biscuits and gravy, pancakes and those ever-popular cinnamon rolls. Guests appreciate the variety, which caters to different tastes and dietary preferences, making it a good start to the day. The coffee, in particular, stands out for its great taste.
While the majority of reviews are positive, there are a few critiques. Some guests found the hot items to be tasteless or reminiscent of leftovers and a small handful mentioned less-than-ideal experiences with the breakfast buffet's organization and cleanliness. Others wished for a slightly more extensive selection, including specific requests for bacon and French toast.
Overall, despite minor criticisms, the breakfast at Holiday Inn Express & Suites Amarillo West is generally regarded as a delicious and satisfying experience, enhancing the overall comfort and enjoyment of guests' stays.
Holiday Inn Express & Suites Amarillo West by IHG, receives mixed yet generally favorable reviews regarding its rooms. Guests consistently appreciate the cleanliness and modernity of the accommodation, noting that rooms are very clean, updated and comfortable. The spaciousness of the rooms is frequently highlighted with many reviewers mentioning large, well-furnished suites and oversized bathrooms as notable features. Comfort is also a recurring theme with many guests praising the comfortable beds and pillows.
Several rooms also came with practical additions such as small fridges, microwaves and in-room safes, which add convenience to the stay. The room design, described as clean and peaceful, alongside features like TVs in the bathrooms, contributes to a modern, up-to-date feel that guests seem to enjoy. Despite some minor criticisms about room size and occasional issues with humid conditions or slightly dirty bathrooms, the overall impression remains positive.
The hotel's ongoing renovations appear to further enhance the guest experience with newly remodeled rooms garnering specific praise for their fresh and appealing decor. In summary, the majority of reviews paint a picture of clean, spacious and comfortable accommodations that meet the needs of travelers looking for modern amenities and a pleasant stay.
At Holiday Inn Express & Suites Amarillo West by IHG, guests consistently highlight the exceptional comfort of the beds. Review after review mentions the beds as comfortable with many guests describing them as super comfy, very comfortable and even the best they have experienced during extended travels. The hotel rooms are also noted for being comfortable and clean, adding to the overall positive experience. While one review mentioned that the beds were hard, the overwhelming majority praise the quality of the mattresses, ensuring that guests enjoy a restful night's sleep. The combination of comfortable beds, well-maintained rooms and a quiet area creates an inviting and relaxing atmosphere for travelers.
Holiday Inn Express & Suites Amarillo West consistently impresses with its outstanding cleanliness levels, earning praise from countless guests. The entire facility, from the lobby to the amenities, is meticulously maintained and immaculate. Rooms are repeatedly described as clean, comfortable, spacious and well-stocked. Guests appreciate the hotel's modern and updated design, which contributes to a peaceful and enjoyable stay.
The property, both inside and out, is always freshly cleaned, enhancing the overall guest experience. Guests note that housekeeping performs exceptional daily cleaning, ensuring rooms remain spotless and comfortable throughout their stay. Several reviews highlight the hotel's well-kept pool and spacious lobby, adding to the pleasant atmosphere.
Adding to the charm, the hotel is strategically located away from interstate noise, providing a serene environment. The convenience of on-site amenities coupled with excellent hospitality from the staff further cements Holiday Inn Express & Suites Amarillo West as a top choice for travelers seeking a clean and comfortable place to stay.
Holiday Inn Express & Suites Amarillo West boasts an outstanding reputation for its exceptional staff. Predominantly highlighted are the attributes of friendliness, helpfulness and professionalism. Numerous reviews commend the staff for being welcoming, polite and always ready to assist, making guests feel at ease throughout their stay. The housekeeping team is frequently noted for its helpfulness and efficiency.
One employee, TJ, received specific praise for their excellent service, reflecting the overall high-quality customer care provided. Front desk services were often described as accommodating, courteous and efficient, particularly during check-in and check-out.
Guests appreciate the staff going out of their way to offer assistance and help, earning high marks for attentiveness and customer satisfaction. The combination of clean facilities and friendly, helpful staff creates a positive and comfortable environment for all who visit. Despite a few isolated comments about unfriendliness, the overwhelming majority of feedback underscores the hotel's commitment to superb service and guest satisfaction.
The WiFi experience at Holiday Inn Express & Suites Amarillo West by IHG has been notably positive overall. Guests have frequently highlighted the fast and reliable connection, mentioning its consistent performance and great speed. The internet service is often described as reliable with superb quality and good speed, ensuring a smooth browsing experience. Many appreciated the complimentary Wi-Fi. However, there were occasional issues, such as initial login difficulties and instances of the Wi-Fi not working well or being slow. Despite these few concerns, the general consensus points towards a satisfactory internet service suitable for most users.
The gym at the Holiday Inn Express & Suites Amarillo West receives high praise for its cleanliness and well-equipped facilities. Guests frequently noted the modern and spotless environment, emphasizing the well-maintained nature of both the gym and the pool. Though there's a mention of the need for some maintenance, the overall impression is that the fitness center is very clean and convenient. The positive feedback highlights an overall well-maintained and pleasant experience for those looking to stay active during their visit.
The Holiday Inn Express & Suites Amarillo West boasts an indoor pool and hot tub that receives mixed feedback from guests. Many praise the indoor pool for being great, well-maintained and perfect for families with its clean and comfortable atmosphere being particularly appreciated. The pool area is described as nice and airy and the heated and saltwater features add to its appeal. Some guests have noted, however, that the hot tub wasn't very warm on occasion and the pool wasn't always clean. Occasionally, there are remarks about the pool area needing updates and not all enjoying the smell of the steamy indoor pool. Despite these comments, the majority view the pool as a highlight of their stay, especially the kids who thoroughly enjoyed their time there. The pool and fitness facilities are well managed, ensuring most visitors have a pleasant experience.
Holiday Inn Express & Suites Amarillo West by IHG, consistently receives a three-star rating from reviewers, marking it as a solid option within its class. Guests highlight the hotel's overall quality, noting that it aligns well with the Holiday Inn Express standard. The property stands out for its cleanliness and modern comforts. Beds are described as very comfy and the hotel features attractive decor and thoughtful touches, such as well-lit bathrooms.
The pool area contributes to a pleasant stay, although some guests mention that the rooms can be a bit small and the mattress pad on the sofa bed shows signs of wear. Despite these minor drawbacks, the hotel offers excellent value for money, making it an ideal stop-over destination. The dining experience also meets expectations for a three-star hotel, rounding out a generally positive experience for visitors seeking reliable, budget-friendly accommodations.
The Holiday Inn Express & Suites Amarillo West by IHG, holds promise for business travelers, praised for its great location and convenient parking. Travelers consistently find the hotel traveler friendly and express a willingness to use it again due to its dependable services. The staff receives high marks for professionalism and friendliness, enhancing the guest experience. Business amenities are noted to be effective, including a small but standard business center and excellent wifi, contributing to the venue's reputation as a reliable business hotel. While some amenities may lack uniqueness, the overall sentiment reflects satisfaction with the functional and supportive environment for business needs.
The indoor pool at Holiday Inn Express & Suites Amarillo West receives positive feedback for being well-maintained and inviting. Reviews highlight its fantastic condition and cleanliness, noting that the area is clean and airy. Guests appreciate the heated and lovely saltwater pool, adding to their enjoyment. However, a few comments mention issues with cleanliness and smell, though these seem to be exceptions rather than the norm. Overall, the pool remains a standout feature for many visitors.
Holiday Inn Express & Suites Amarillo West offers exceptional pet-friendly accommodations, consistently praised for welcoming dogs of all sizes. The hotel’s pet policy is clearly detailed on their website, ensuring clarity for guests. Pets seem to enjoy their stay and many guests highlighted the secure environment for walking their dogs around the property. In addition, the hotel provides ample space for pets to roam, enhancing the overall experience for those traveling with furry friends. There is a mention of no additional charges for having a dog, which adds to the convenience for pet owners. Overall, the hotel stands out for being super pet-friendly, making it a favorable choice for travelers with dogs.
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Location
The hotel is situated in a new part of town, which keeps it distance from heavy traffic and maintains a quiet atmosphere, ideal for a restful stay. Despite being close to the interstate, the location is far enough away to avoid any intrusive road noise. Guests find the ample parking, including spaces for moving vans, exceptionally convenient.
Highlighting the clean and secure environment, the property is well lit, giving guests peace of mind. It's also pet-friendly, making it a safe and enjoyable place for pet owners. Noteworthy attractions such as Cadillac Ranch and downtown Amarillo are easily accessible, adding to the hotel's appeal as a central hub for adventures in the area.
A minor downside is mentioned regarding the ease of access, but it is not a significant deterrent for most guests, who appreciate the great value and clean, quiet surroundings. Overall, the Holiday Inn Express & Suites Amarillo West offers an excellent combination of location, convenience and comfort for a variety of travelers.
Breakfast
While the majority of reviews are positive, there are a few critiques. Some guests found the hot items to be tasteless or reminiscent of leftovers and a small handful mentioned less-than-ideal experiences with the breakfast buffet's organization and cleanliness. Others wished for a slightly more extensive selection, including specific requests for bacon and French toast.
Overall, despite minor criticisms, the breakfast at Holiday Inn Express & Suites Amarillo West is generally regarded as a delicious and satisfying experience, enhancing the overall comfort and enjoyment of guests' stays.
Rooms
Several rooms also came with practical additions such as small fridges, microwaves and in-room safes, which add convenience to the stay. The room design, described as clean and peaceful, alongside features like TVs in the bathrooms, contributes to a modern, up-to-date feel that guests seem to enjoy. Despite some minor criticisms about room size and occasional issues with humid conditions or slightly dirty bathrooms, the overall impression remains positive.
The hotel's ongoing renovations appear to further enhance the guest experience with newly remodeled rooms garnering specific praise for their fresh and appealing decor. In summary, the majority of reviews paint a picture of clean, spacious and comfortable accommodations that meet the needs of travelers looking for modern amenities and a pleasant stay.
Beds
Cleanliness
The property, both inside and out, is always freshly cleaned, enhancing the overall guest experience. Guests note that housekeeping performs exceptional daily cleaning, ensuring rooms remain spotless and comfortable throughout their stay. Several reviews highlight the hotel's well-kept pool and spacious lobby, adding to the pleasant atmosphere.
Adding to the charm, the hotel is strategically located away from interstate noise, providing a serene environment. The convenience of on-site amenities coupled with excellent hospitality from the staff further cements Holiday Inn Express & Suites Amarillo West as a top choice for travelers seeking a clean and comfortable place to stay.
Staff
One employee, TJ, received specific praise for their excellent service, reflecting the overall high-quality customer care provided. Front desk services were often described as accommodating, courteous and efficient, particularly during check-in and check-out.
Guests appreciate the staff going out of their way to offer assistance and help, earning high marks for attentiveness and customer satisfaction. The combination of clean facilities and friendly, helpful staff creates a positive and comfortable environment for all who visit. Despite a few isolated comments about unfriendliness, the overwhelming majority of feedback underscores the hotel's commitment to superb service and guest satisfaction.
Wi-Fi
Gym
Pool
3 Star
The pool area contributes to a pleasant stay, although some guests mention that the rooms can be a bit small and the mattress pad on the sofa bed shows signs of wear. Despite these minor drawbacks, the hotel offers excellent value for money, making it an ideal stop-over destination. The dining experience also meets expectations for a three-star hotel, rounding out a generally positive experience for visitors seeking reliable, budget-friendly accommodations.
Business
Indoor Pool
Dog Friendly
Yes, Holiday Inn Express & Suites Amarillo West by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Amarillo West by IHG.
Yes, Holiday Inn Express & Suites Amarillo West by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express & Suites Amarillo West by IHG.
Yes, Holiday Inn Express & Suites Amarillo West by IHG has a gym.
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