Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsEnzo Hôtels Diane - Logis Amnéville is a charming retreat set in a serene wooded area, offering easy access to leisure activities such as the Amnéville zoo, thermal baths and various dining and entertainment options. The setting is both tranquil and convenient, making it an ideal base for exploring local attractions. Guests frequently commend the hotel's strategic location, allowing for easy exploration without the need for a car.
The breakfast experience at the hotel garners mixed feedback. While many appreciate the variety and quality, particularly the fresh bread and pancake maker, some find the price high and the selection inconsistent. The breakfast room receives praise for its pleasant ambiance and friendly, attentive staff.
Dining options are plentiful in the vicinity with guests often enjoying meals at nearby restaurants like "La Forêt" and Gargantua. Although the hotel lacks an on-site restaurant or bar, the diversity of nearby eateries compensates for this minor inconvenience.
Guest rooms receive predominantly positive reviews for their spaciousness, comfort and cleanliness. Many appreciate the comfortable beds, modern bathrooms and amenities such as coffee and kettle facilities. However, some rooms appear outdated and occasional cleanliness issues are noted. Despite this, the hotel's tranquil location and friendly staff contribute to a pleasant stay.
Cleanliness in common areas is generally praised, though some guests report inconsistent housekeeping. Positive reviews highlight clean rooms and well-maintained bathrooms, while negative feedback mentions issues like dusty rooms and dirty carpets.
The staff at Enzo Hôtels Diane consistently receive high praise for their friendliness, professionalism and attentiveness, enhancing the guest experience significantly. They are often commended for their helpful and welcoming demeanor, contributing to a positive atmosphere throughout the hotel.
Wi-Fi experiences are varied with some guests finding it reliable and others encountering issues with connectivity. The pool, when accessible, is a popular feature, particularly enjoyed by children, although some guests were disappointed by its occasional unavailability.
Families find the hotel particularly accommodating with connecting rooms and a family-friendly atmosphere praised by many. The comfortable beds generally receive high marks for ensuring a restful night's sleep, though some guests note room for improvement regarding pillow comfort and mattress firmness.
While the hotel meets many expectations, some guests believe it falls short of its three-star rating due to outdated decor and occasional cleanliness issues. Accessibility is another area where experiences differ with some guests appreciating the accessible amenities and others pointing out areas needing improvement.
Overall, Enzo Hôtels Diane - Logis Amnéville offers a largely positive experience, thanks to its strategic location, comfortable accommodations and friendly staff. With attention to a few areas of improvement, it has the potential to enhance the guest experience even further. Show more
Read review summaries for all categories
Categories
Hotel near Golf Courses
This hotel offers easy access to Golf d'Amnéville, located within 3 km of the golf course. It is positioned in the Amnéville forest, close to leisure activities.
Family Friendly Hotel
Features an outdoor pool and is identified as a family-friendly hotel.
Hotel with Swimming Pool
The hotel includes a heated outdoor pool that is open seasonally. The heated pool allows guests to enjoy swimming even when the weather is cooler.
Heated Pool Outdoor Pool
Accessible Hotel
This hotel provides accessible accommodation.
3-Star Hotel
Enzo Hôtels Diane - Logis Amnéville features a heated pool and a gym. It is located near the Zoo d'Amneville and Magic Park, making it a good choice for exploring the area. The hotel is also praised for its quiet location and proximity to nature.
Hotel with Heated Pool
This hotel offers a heated outdoor and covered swimming pool. The pool measures 32m2 and is heated to 28°C, available for guests to use from May to October.
Dog Friendly Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Double RoomThe rooms feature a flat-screen TV with satellite channels and free Wi-Fi access is provided. Private bathroom includes a hairdryer.
This room can accommodate an extra bed or a baby cot.
Twin RoomThe rooms feature a flat-screen TV with satellite channels and free Wi-Fi access is provided. Private bathroom includes a hairdryer.
No extra beds or baby cots can be accommodated in this room.
Family RoomThis room is composed of 2 connecting rooms, one with a double bed and the other with twin beds. There are also 2 private bathrooms.
A baby cot or extra bed can be accommodated in the room with double bed.
Guest Reviews
7.5
Good
Location
Nestled in a serene, wooded area, Enzo Hôtels Diane - Logis Amnéville boasts an exceptional location for visitors looking to immerse themselves in a variety of leisure activities. Located within walking distance to numerous attractions including the Amnéville zoo, thermal baths and a host of bars and restaurants, this hotel offers an ideal base for exploring the local recreational offerings. Guests appreciate the tranquil setting surrounded by nature, providing a peaceful retreat despite its proximity to a bustling recreational park.
The hotel's strategic placement is frequently praised, making it convenient to access entertainment venues such as the Galaxie concert hall, Villa Pompéi spa and other dining hotspots without the need for a car. Its setting in the heart of the forest enhances the experience with a calming atmosphere, perfect for weekend getaways or family visits.
Additional perks noted by guests include comfortable rooms, friendly staff and a well-maintained property. The included breakfast is lauded for its variety, contributing to a pleasant start to the day. Whether for a relaxing stay or an action-packed weekend, Enzo Hôtels Diane - Logis Amnéville stands out as a well-located sanctuary that balances tranquility with easy access to local attractions.
Breakfast
The breakfast at Enzo Hôtels Diane - Logis Amnéville receives mixed feedback from guests, but there are many positive remarks about its variety and quality. Guests frequently describe the breakfast as very good, generously varied and abundant. Several guests appreciate specific items like the pancake maker and fresh bread. The breakfast room itself is often noted as pleasant and the staff is generally commended for their friendliness and attentiveness.
Many guests highlight the diverse selection available, suitable for various tastes including savory and sweet options. Some reviews mention the extended breakfast hours, which are convenient for late sleepers and the option to order breakfast to the room. Specific praises include descriptions of the breakfast as being complete with coffee machines and rich in fresh products.
However, there are also several criticisms. The price of breakfast is a point of contention with numerous guests feeling that it is too high for the quality and selection provided, often described as industrial or limited. Some guests report the breakfast buffet being empty or inadequately restocked towards the end of service time. Complaints about the breakfast room being small and crowded also appear, as well as remarks on poor-quality pastries and the absence of items like jams and soft-boiled eggs.
Overall, while many guests find the breakfast satisfactory and even excellent, concerns about pricing and occasional gaps in quality and selection suggest room for improvement. Nonetheless, for those who value variety and good service, the breakfast at Enzo Hôtels Diane appears to be a solid part of the hotel experience.
Dinner
Enzo Hôtels Diane in Amnéville offers convenient accommodations with several dining options located within walking distance. Guests often visit the nearby restaurant "La Forêt," praised for its excellent dining experience. While the hotel itself does not have an on-site restaurant or bar, this minor inconvenience is offset by the diversity of nearby eateries, such as Gargantua, where visitors can enjoy high-quality food. Restaurants range from casual offerings like sushi, Mexican and pizzerias to more sophisticated dining, all easily accessible. Be mindful that some nearby venues may not operate on Mondays and Tuesdays, so planning ahead is advisable.
Rooms
The guest reviews of Enzo Hôtels Diane - Logis Amnéville paint a mixed yet predominantly positive picture of the accommodation experience, particularly when it comes to the rooms. Many guests appreciated the spaciousness of the rooms, noting that they are ideal for families, especially with the option of connecting rooms. The comfort of the beds and the cleanliness of the rooms were frequently highlighted, making for a pleasant and relaxing stay.
Adding to the room's appeal are thoughtful amenities such as coffee and kettle facilities, modern bathrooms with walk-in showers and balconies that offer enchanting views, particularly those overlooking the woods. The new air conditioning units and effective soundproofing also garnered praise, ensuring a restful environment even amidst an entertainment area.
However, there are notable areas for improvement. Various reviews pointed out that some rooms are outdated with old furniture, peeling walls and worn-out carpets. Cleanliness was also an inconsistent factor with some bathrooms not properly cleaned and a few rooms having an unpleasant musty or cigarette smell. The decor, while functional, was often described as being from a bygone era, suggesting a need for renovation to align with modern expectations.
Despite these drawbacks, the location of the hotel remains a major advantage, being in proximity to weekend activities and offering free parking. The staff's friendliness and the clean communal areas add to the overall positive experience, even though some guests experienced minor inconveniences such as late room availability and dark hallways.
In summary, Enzo Hôtels Diane - Logis Amnéville offers a comfortable and spacious stay, especially for families, though a few updates and consistent cleanliness could greatly enhance the guest experience.
Beds
Enzo Hôtels Diane - Logis Amnéville boasts largely positive feedback regarding the comfort of their beds with many guests highlighting the comfortable and impeccable bedding that contributes to a good night's sleep. Reviewers frequently commend the beds for being comfortable and the bedding for being of good quality. Many appreciated the large, comfortable beds and the firm yet comfortable bedding. Memory foam pillows also received a nod of approval from several guests.
Despite the praise, there are a few critiques. Some guests found the pillows to be either too thick or too soft, suggesting room for improvement. Comfort issues were occasionally mentioned with a few guests finding the bedding too hard or experiencing sagging in the middle of the mattress. There were also comments about beds being too small or too soft, which could detract from the overall sleeping experience for some.
In summary, while the comfort of the beds at Enzo Hôtels Diane - Logis Amnéville is generally well-regarded, a handful of guests noted specific areas for enhancement, particularly concerning pillow comfort and mattress firmness. Overall, the hotel seems to provide a largely restful and comfortable stay.
Cleanliness
Enzo Hôtels Diane - Logis Amnéville presents a mixed picture when it comes to cleanliness based on guest reviews. While many visitors praise the hotel for its clean rooms and bathrooms, some expressed concerns about specific areas requiring more attention.
Positive feedback highlights the hotel's clean and pleasant ambiance with some rooms noted for their perfect cleanliness. Guests appreciated the spacious and well-maintained rooms with several comments mentioning comfortable large beds and the cleanliness of the bathrooms. The hotel’s pool also received commendations for its upkeep, adding to the overall impression of a well-maintained facility.
On the flip side, there were repeated mentions of cleanliness issues, such as dusty rooms, dirty carpets and bathrooms that were not adequately cleaned. Some guests reported musty smells and the presence of spider webs or stains, which detracted from their experience. Specific complaints included dirty toilet bowls, stained sheets and malfunctioning fixtures. These negative experiences suggest inconsistency in housekeeping practices.
Despite the criticisms, many guests found the hotel’s location in a peaceful, wooded area a redeeming feature, which helped keep the rooms cool during hot weather. It appears that while Enzo Hôtels Diane has areas where it excels, addressing the noted cleanliness concerns could significantly enhance the guest experience.
Staff
At Enzo Hôtels Diane - Logis Amnéville, the staff consistently receives high praise for their friendliness, professionalism and attentiveness. Guests frequently highlight the warm and welcoming reception upon arrival, noting helpful and amiable interactions that set a positive tone for their stay. The team, including receptionists and night staff, is often described as cooperative, courteous and proficient in English, ensuring guests feel well-supported and understood.
Many reviews emphasize the staff's readiness to assist, their availability and their smiling demeanor, contributing to a pleasant atmosphere throughout the hotel. The quality of service is generally lauded with specific mentions of the staff's patience, professionalism and customer-oriented approach. Positive encounters often include staff members going above and beyond, such as providing local travel tips or preparing snacks for late-night departures.
While the overwhelming majority of reviews are favorable, a few guests experienced inconsistency in service quality, citing moments of unfriendliness or lack of assistance. Nonetheless, the predominant narrative is one of a friendly, helpful and attentive team committed to ensuring an enjoyable and comfortable stay for their guests.
Wi-Fi
Enzo Hôtels Diane - Logis Amnéville offers varied experiences when it comes to Wi-Fi. Several guests were pleased with the quality of the Wi-Fi, noting good reception and satisfactory performance. In some cases, Wi-Fi codes needed to be renewed daily, but the connection remained reliable once accessed. However, other guests reported significant issues, such as slow or inconsistent Wi-Fi, making it difficult to maintain a stable internet connection. Some even found Wi-Fi access to be barely functional or not available at all. Despite these challenges, there were instances where reported problems were addressed and resolved. While some experienced a smooth internet connection, others encountered difficulties that impacted their overall stay.
Pool
The swimming pool experience at Enzo Hôtels Diane - Logis Amnéville is varied according to guest reviews. While many appreciated the cleanliness and the refreshing nature of the pool, some found it smaller than expected. The heated outdoor pool received compliments for being pleasant, enjoyable and a great way to cool off, albeit a bit cold at times. Guests highlighted that their children particularly loved the pool activities.
However, issues have been noted regarding pool availability; several guests were disappointed to discover that the pool was closed during their stay, often without prior notice. This led to frustration as many booked the hotel specifically for its swimming facilities. There were also remarks about inadequate pool safety signage and occasional cleanliness concerns.
Despite these setbacks, the pool, when open, appears to provide a satisfying experience for guests seeking relaxation and recreation.
Family
Enzo Hôtels Diane - Logis Amnéville emerges as an excellent choice for families, particularly those planning a trip to the nearby zoo. The family-friendly atmosphere is bolstered by the availability of connecting and adjoining rooms, which numerous guests have praised as a significant advantage. Such room configurations offer convenience and comfort, making the hotel ideal for family weekends or short stays. The accommodations are easy to find and suitable for transit, adding to the overall accessibility. Guests frequently mention the pleasant environment and highlight the helpfulness of the staff with Jennifer often noted for her exceptional service. Overall, the hotel stands out for its family-centric amenities and strategic location, providing an enjoyable stay for both kids and parents.
3 Star
The Enzo Hôtels Diane - Logis Amnéville is a three-star hotel that appears to fall short of expectations based on guest reviews. The decor is described as old-fashioned and outdated and the overall room condition could use improvements. Noise levels have been a point of contention and some guests noted that the cleanliness did not meet the standards of a three-star hotel. Additionally, the facilities are perceived as needing modernization and the breakfast offered is considered limited and of average quality. While some felt the hotel should upgrade to a four-star rating, the consensus indicates it has yet to fully live up to its three-star classification.
Accessible
Enzo Hôtels Diane - Logis Amnéville presents a mixed experience for guests with disabilities. The hotel features accessible amenities such as elevator access to public areas and large adjoining rooms suitable for those with physical limitations. Its location in the forest offers tranquility, while still being conveniently close to highways, making it an optimal choice for a stopover. Courteous staff add to the overall positive experience.
However, the hotel does have significant shortcomings. There is no designated parking for guests with disabilities, which can be a considerable inconvenience. The end of the parking lot also poses challenges for reversing. Additionally, some guests reported difficulties in finding the hotel due to outdated navigation information and experienced delays during check-in. Breakfast offerings were noted as limited. Despite these issues, the hotel's accessible features and strategic location make it a viable option for travelers with disabilities.
Yes, Enzo Hôtels Diane - Logis Amnéville has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Enzo Hôtels Diane - Logis Amnéville.