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Summary of reviewsResidhome Metz Lorraine enjoys a prime location, just a few meters from the Metz train station, providing travelers with easy access to major attractions like the Centre Pompidou, the old town and the city center, all within walking distance. The convenience of nearby restaurants and a dedicated garage, along with the strategic placement close to downtown shopping centers, further enhances its appeal. Guests consistently highlight the good value for money, clean and spacious apartments, well-equipped kitchenettes and a reasonable parking rate. Additionally, the quiet environment, efficiently insulated from street noise by effective windows, is appreciated. The friendly and helpful staff contribute positively to the overall experience.
Breakfast receives mixed feedback. While the selection of fresh fruits and generous offerings are appreciated, many guests consider it overpriced at €15 and feel the variety is limited with some noting an absence of items like eggs and cornflakes. The breakfast service has been affected by COVID-19 measures, leading to less satisfying experiences with packaged food served in paper bags. The limited morning schedule is also a point of inconvenience for some.
Rooms at Residhome Metz Lorraine are spacious, clean and comfortable, boasting large beds and functional kitchenettes. They are praised for their convenience, particularly for longer stays. Despite being near the train station, the rooms are generally quiet with good soundproofing. The hotel is accessible, accommodating wheelchair users with spacious layouts. However, some rooms can be noisy with windows open and there are reports of occasional noise from neighboring areas. While most guests find the cleanliness satisfactory, certain areas are deemed outdated and minor issues like non-functional door locks and colder room temperatures have been noted.
Cleanliness standards are generally high with well-maintained common areas, studios, kitchenettes and bathrooms. However, a few guests report issues like faded or shabby appearances in some areas, run-down or unpleasant-smelling bathrooms, insufficient towel supplies and certain rooms not meeting expected cleanliness standards.
The staff at Residhome Metz Lorraine are predominantly well-regarded for their friendliness, politeness and helpfulness, especially the reception team. Efficient problem handling and efforts to communicate in English are appreciated by international travelers. Although some guests have encountered unfriendly or rushed receptionists and occasional staff absences, the overall experience with the staff remains positive.
The hotel offers convenient parking with a secured garage providing safe storage and direct access to the hotel. The parking facilities are praised for their safety, ease of access and reasonable pricing, although some guests find the access narrow for larger vehicles. Free parking is available in the hotel's yard on a first-come, first-served basis.
Lastly, the beds receive praise for their comfort and cleanliness, though some guests find them narrow and occasionally too firm, impacting sleep quality for couples. Despite these minor drawbacks, the general consensus is positive regarding the comfort of the beds.
Overall, Residhome Metz Lorraine is an excellent choice for travelers seeking a well-located, comfortable and convenient stay in Metz.
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Aparthotel with Free Wi-Fi
