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Summary of reviewsAnaheim Carriage Inn enjoys a highly favorable reputation due to its prime location, making it a top choice for Disneyland visitors and those attending events at the Anaheim Convention Center. Conveniently situated within walking distance to Disneyland, the Disneyland shuttle and the Toy Story parking lot, the hotel's strategic placement also provides easy access to a variety of eateries, shops and Angel Stadium, greatly enhancing the experience for both leisure and business travelers.
The hotel's rooms are widely praised for their spaciousness and cleanliness, offering a comfortable and functional environment for families and groups. Guests regularly highlight the tidy state of the rooms and bathrooms, attributing a positive overall experience to the commendable efforts of housekeeping and staff. Despite some comments on the rooms' dated appearance and occasional maintenance issues, the comfort and quietness of the accommodations stand out. The beds, although receiving mixed reviews regarding noise and firmness, are generally deemed comfortable, contributing to restful nights.
Anaheim Carriage Inn is also known for its friendly and helpful staff, who are often highlighted for their exceptional customer service. The staff's multilingual capabilities and attentive approach from check-in to check-out significantly enhance the guest experience, making visitors feel welcome and at ease.
The inn's amenities, including a well-maintained pool and spa area, add to its appeal. Guests frequently appreciate the clean and warm pool, the spacious and enjoyable hot tub and the convenience of free parking, despite occasional difficulties in securing a spot.
While the breakfast offerings are noted as basic and limited, many guests find the provided cereals, toast, pastries and beverages to be acceptable, emphasizing the convenience and friendliness of the breakfast staff.
For families, the hotel is an ideal setting with ample room arrangements capable of accommodating large groups and a variety of breakfast options to start their day. The combination of a strategic location, clean and comfortable rooms, excellent service and family-friendly amenities positions Anaheim Carriage Inn as a reliable choice for visitors prioritizing convenience and comfort. Show more
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Categories
Hotel near Golf Courses
This hotel is listed among the top golf hotels in Anaheim, suggesting it is a suitable choice for guests interested in golfing activities.
Hotel with Parking
This inn located in Anaheim provides parking for guests.
EV charging stations
Hotel with Heated Pool
This inn is listed as a 'Best hotel' when searching for heated pools in Orange, indicating that its heated pool is a notable amenity valued by guests.
Hotel with EV Charging Stations
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Location of the pool:Outdoor pool
Is it a pool of special type?
Heated pool
When is the pool open?All year
Opening hours:09:00 - 09:00
The pool also has:
Lifesaving equipment
Jacuzzi / Hot tub / Bubbling whirlpool
Around the pool, there are also available:
Showers
Changing facilities
Sunbeds
Umbrellas
Spa facilities
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 72 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? No
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
CHLA Clean and Safe Certified
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: quarantined and health dept contacted
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? breakfast
Has the hotel closed during the pandemic? Yes Reopening Date: Unknown
Family Two-Bedroom - Non-SmokingThis two-bedroom family room offers air conditioning, a TV with cable channels, a microwave, a refrigerator, a coffee machine, ironing facilities and an en suite bathroom with free toiletries and a hairdryer. A continental breakfast is provided.
Queen Room with Two Queen Beds - Non-SmokingThis quadruple room offers air conditioning, a TV with cable channels, a microwave, a refrigerator, a coffee machine, ironing facilities and an en suite bathroom with free toiletries and a hairdryer. A continental breakfast is provided.
One-Bedroom Suite - Non-SmokingThis one-bedroom suite offers air conditioning, a TV with cable channels, a microwave, a refrigerator, a coffee machine, ironing facilities and an en suite bathroom with free toiletries and a hairdryer. A continental breakfast is provided.
King Room with Spa Bath - Non-SmokingFeaturing a spa bath, this room offers air conditioning, a TV with cable channels, a microwave, a refrigerator, a coffee machine, ironing facilities and an en suite bathroom with free toiletries and a hairdryer. A continental breakfast is provided.
King Room - Non-SmokingThis double room offers air conditioning, a TV with cable channels, a microwave, a refrigerator, a coffee machine, ironing facilities and an en suite bathroom with free toiletries and a hairdryer. A continental breakfast is provided.
Guest Reviews
7.7
Good
Location
Anaheim Carriage Inn boasts a prime location, making it a highly convenient choice for Disneyland visitors. Situated within walking distance to the park and the Disneyland shuttle, the hotel is also in close proximity to the Toy Story parking lot, enhancing its appeal for park-goers. The area around the hotel offers ease of access to the Anaheim Convention Center, a variety of eateries and shops, ensuring that guests have plenty of options for dining and entertainment. Additionally, the hotel's strategic placement near Angel Stadium is an added perk for sports enthusiasts. Overall, the combination of its clean, spacious rooms and its exceptional location makes Anaheim Carriage Inn a favorable option for both leisure and business travelers.
Breakfast
Visitors to the Anaheim Carriage Inn tend to find the breakfast offerings quite basic and limited. The complimentary breakfast typically includes items like cereals, toast, bread, pastries, milk, coffee and juice. Guests have noted a lack of variety and the absence of protein-rich options such as eggs, sausage or bacon. Despite the simplicity, some guests found the breakfast to be acceptable, emphasizing convenience and the presence of a friendly staff member in the breakfast area. However, it appears many guests feel the breakfast could benefit from an expanded menu and a later end time, as it currently finishes quite early. While the breakfast is included with the stay, its limited and repetitive nature has left some guests looking for more substantial and healthier options.
Rooms
Anaheim Carriage Inn offers a pleasant and convenient stay, especially for those visiting nearby theme parks. The majority of guests appreciate the hotel's spacious and clean rooms. Many reviews highlight the comfort of the beds, which seem to provide a good night's sleep for most, despite a few mentions of noise and discomfort. The rooms are well-maintained with ample space for luggage and movement, making them suitable for families and groups.
Several guests noted the cleanliness of both the rooms and the bathrooms, often emphasizing the tidy and organized state they found upon arrival. The hotel staff and room service receive commendations for their excellent service, contributing to a positive overall experience.
While the rooms are described as spacious and functional, there are comments regarding their somewhat dated appearance and occasional maintenance issues, such as malfunctioning appliances. However, these don't overshadow the general comfort and quietness of the environment.
The hotel's location is another strong point with easy access to various dining options and proximity to popular attractions. Additionally, guests enjoy amenities like the pool and breakfast offerings, though breakfast appears to be quite basic.
In summary, Anaheim Carriage Inn stands out for its cleanliness, spaciousness and convenient location, offering a comfortable stay with attentive service, despite some minor drawbacks in room aesthetics and maintenance.
Beds
Anaheim Carriage Inn offers a mixed bag when it comes to their beds with numerous guests commenting on the comfort and others expressing concerns about noise and stability. Many patrons found the beds to be comfortable with several specifically noting that the beds and pillows were super comfortable. This suggests that on the whole, the accommodations provide a pleasant sleeping experience.
However, there are consistent mentions of beds being noisy with squeaky frames and creaking springs being a common issue. These noises could potentially disrupt sleep for light sleepers. Some guests also mentioned that the beds felt unstable, while a few described them as too hard or stiff, leading to an uncomfortable rest.
Despite these drawbacks, the overall sentiment leans towards satisfaction with the comfort level of the beds. The inn's commitment to keeping rooms clean also receives commendation, contributing positively to the guests' overall stay. Travelers seeking a quiet and clean environment with generally comfortable beds might still find Anaheim Carriage Inn a suitable choice, provided they manage expectations regarding occasional noise and firmness of the beds.
Cleanliness
Anaheim Carriage Inn boasts an impressive reputation for cleanliness with numerous guests highlighting the spotless condition of their rooms. The hotel's housekeeping efforts ensure that both rooms and bathrooms are consistently well-maintained, creating an organized and comfortable environment for visitors. Guests frequently praise the overall cleanliness of the facilities, from the grounds to the showers, which not only appear new but are also immaculately clean.
In addition to clean accommodations, the hotel offers a comfortable stay with spacious rooms and beds that are described as very comfortable. The staff contributes positively to the guest experience, often noted as friendly and providing great service, particularly at the reception.
The hotel's convenient location near popular parks like Disneyland adds to its appeal, making it a great choice for those seeking a clean, well-kept and reasonably priced place to stay while exploring the area. The simple yet comprehensive amenities further enhance the overall guest experience, solidifying Anaheim Carriage Inn as a reliable option for visitors prioritizing cleanliness and convenience.
Staff
Guests at the Anaheim Carriage Inn have consistently praised the staff for their friendliness and helpfulness. Reviews highlight the exceptional customer service, noting that the owner and various staff members went out of their way to ensure a comfortable stay. The employees were not only efficient and attentive from check-in to check-out but also very accommodating and flexible with guest needs.
Several guests have appreciated the multilingual capabilities of the staff with specific mentions of Spanish-speaking employees who made communication easier. The front desk personnel, in particular, were often described as friendly and efficient with instances of complimentary upgrades adding to the overall positive experience.
The service staff was noted for their super friendly demeanor and willingness to go above and beyond, making lasting impressions on visitors. This attentive and kind approach was consistent across various interactions, from reception to cleaning services.
The friendly and safe environment created by the staff contributed significantly to making guests feel welcome and comfortable during their stay. The recurring theme of polite, gracious and incredibly kind staff members shines through, emphasizing the strong emphasis on remarkable customer service that the Anaheim Carriage Inn evidently upholds.
Spa
The Anaheim Carriage Inn impresses guests particularly with its spa offerings. Those who stayed in the king room with the spa tub found it amazing and spacious, perfectly catering to their needs. The hotel boasts a huge jacuzzi tub, repeatedly praised for its ample size. Guests frequently highlight the enjoyable soaking spa and mention the hot tub as a favorite feature. The pool and spa area is noted for its cleanliness and comfort with warm water adding to the pleasant experience. Overall, the spa area and facilities seem to be a considerable draw, contributing positively to guest stays.
Pool
The Anaheim Carriage Inn features a charming pool area with both a smaller, properly heated pool and a slightly larger, unheated pool. Visitors have appreciated the cleanliness and appeal of the pools, highlighting them as a standout feature, especially considering the price. The pool area also includes a well-maintained hot tub, often described as nice and a pleasant amenity. The pool itself is consistently noted for its warmth and cleanliness, offering an enjoyable experience for guests. The property’s ample parking and the availability of the spa further enhance the overall appeal of the pool area.
Parking
The Anaheim Carriage Inn offers the convenience of free parking, which is a significant bonus for those visiting the nearby Disney parks. Guests appreciate the availability to leave their car at the hotel and explore the area on foot without any issues. The parking area around the accommodation is clean and easy to access, enhancing the overall experience. Despite these positives, many guests found the parking situation challenging due to the limited and tight spaces, making it difficult to find a spot, especially during peak times. The small parking lot can get crowded and some guests had to park outside the designated area around the corner. However, the inclusion of free parking after check-out offers a bit of added convenience.
Family
Anaheim Carriage Inn offers an ideal setting for family stays. With rooms designed to comfortably accommodate large families, including up to three beds per room, it’s perfectly suited for those traveling with children. Guests have noted that the beds are notably comfortable, ensuring restful nights for both kids and adults.
The breakfast, despite some early ending times, provides enough variety to satisfy families with options like cereal, toast, fruit, pastries and bagels. This convenience makes it easier for parents to manage morning routines and start their day on a positive note. Overall, the hotel's amenities and accommodations make it a practical and comfortable choice for families seeking a pleasant stay.
Yes, Anaheim Carriage Inn has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Anaheim Carriage Inn.
No, Anaheim Carriage Inn doesn't allow dogs.
Yes, parking facilities are available at Anaheim Carriage Inn.