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Summary of reviewsThe Viv Hotel, Anaheim, a Tribute Portfolio Hotel, receives numerous positive reviews, particularly for its ideal location and modern amenities. Situated conveniently close to Disneyland, the hotel provides easy access to the park via short bus or Uber rides and the Anaheim Regional Transport (ART) shuttle. Guests enjoy the great views of Disneyland fireworks from their rooms and appreciate the hotel's proximity to shopping centers and the Anaheim Convention Center. While some guests mention minor noise from the nearby highway and the longer walking distance to certain dining options, the overall sentiment is overwhelmingly positive regarding its location.
The breakfast experience at The Viv Hotel garners mixed feedback. Many guests praise the breakfast for its taste, service and coffee, noting the convenience of the downstairs market for on-the-go options. However, the high prices and limited selection, particularly for those with dietary restrictions, are common points of criticism. Additionally, the absence of complimentary breakfast and limited hours of the main restaurant contribute to some dissatisfaction. Despite these drawbacks, the onsite dining options, especially FireLake breakfast, receive positive remarks from those willing to pay.
Dinner at the hotel's various restaurants, including the rooftop Blu Sky, is well-received for its excellent food, stylish ambiance and spectacular views, particularly of Disneyland’s fireworks. However, limited operating hours, lack of room service and staffing challenges occasionally detract from the dining experience. Guests appreciate the delicious food and great service but wish for more dining options, especially for teenagers and late-night cravings.
The rooms at The Viv Hotel are lauded for their spaciousness, modern design and cleanliness. Guests frequently mention the comfortable beds, contemporary décor and advanced technological features, making their stay pleasant and relaxing. Families find the accommodations particularly suitable with amenities such as cribs and multiple bedding options. Though infrequent housekeeping and occasional delayed check-ins are noted, overall cleanliness and room comfort remain significant highlights.
Cleanliness across the hotel is consistently praised with guests noting the spotless rooms, lobby and common areas. Despite isolated incidents of less-than-ideal housekeeping, the hotel's emphasis on hygiene and maintenance stands out, contributing to a visually appealing and enjoyable environment.
Staff interactions receive mixed reviews. Many guests commend the friendliness and helpfulness of the staff, particularly the bellmen and management. However, incidents of unfriendliness, especially at the front desk and restaurant, are reported, affecting the overall guest experience. Nevertheless, instances of exceptional service by certain staff members indicate a generally positive direction.
The WiFi service at the hotel is reliable and strong, offering a good online experience for personal devices. Some guests face issues with connectivity on work laptops and note the fee for WiFi, but overall feedback remains positive.
The hotel gym is appreciated for its modern, clean and well-equipped facilities, while the pool area caters to both families and adults. The rooftop pool with its heated water and beautiful views, is a favorite, though limited hours and occasional overcrowding are noted. Families enjoy the kid-friendly splash area and the family-oriented pool on the lower level.
Parking at The Viv Hotel is convenient with an attached garage and EV charging facilities, though the high cost and complicated process irk some guests. The proximity to Disneyland somewhat mitigates these concerns for many visitors.
Finally, the hotel is deemed highly family-friendly, especially for those visiting Disneyland. Spacious rooms with amenities like bunk beds and a dedicated family pool make it an excellent choice for families. The overall atmosphere and facilities cater well to both children and adults, ensuring a memorable and comfortable stay.
The Viv Hotel, Anaheim, stands out for its superb location, modern design and family-friendly offerings, despite some areas for improvement in dining options, staff interactions and additional costs.
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