Anaheim, 12792 Palm Street33.77723,-117.914728(Show on Map)
7.5
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Harbor Inn & Suites has garnered significant praise for its superb location, especially its proximity to Disneyland and other key attractions, making it highly convenient for families and visitors to the theme parks. The hotel's easy access to shops, restaurants and public transport also adds to its appeal, nestled in a quiet, safe and clean neighborhood. Travelers appreciate the property's excellent cost-benefit ratio and strategic positioning near event venues like the Honda Center and Great Wolf Lodge. The spacious rooms with essential amenities like microwaves and refrigerators further enhance the comfort of the stay.
The staff receives commendable recognition for their friendly and helpful demeanor, particularly at the front desk, contributing positively to guests' overall experience. Despite instances of criticism, many guests appreciated the warm interactions and attentive service, making their stay pleasant.
Rooms at the hotel are predominantly praised for their size and cleanliness with guests frequently highlighting the spaciousness and comfort they provide. While there were isolated reports of cleanliness issues such as dirty carpets and occasional unpleasant smells, the majority of reviews reflect a positive environment with updated amenities and a smooth check-in and check-out process.
Parking at Harbor Inn & Suites is considerable with guests commonly appreciating the ample and free parking available. While some noted limited space, especially at night, the parking situation is generally satisfactory for most guests.
However, some guests expressed disappointment regarding the lack of breakfast service, which contradicted earlier promotions suggesting free breakfast. This absence, coupled with unchanged room rates, led to a sense of being misled. Future guests should plan to arrange their morning meals.
On the topic of beds, reviews are mixed. Many guests found the beds comfortable and conducive to a good night's sleep with clean and adequate bedding. Nonetheless, some encountered issues with firmness, cleanliness and the quality of linens. These mixed experiences suggest variability in bed quality between rooms.
In summary, Harbor Inn & Suites boasts a charming location, friendly staff, spacious and typically clean rooms and convenient parking, making it a favored choice among many visitors despite minor setbacks like the absence of breakfast and occasional issues with cleanliness and bedding.
Categories
Parking
Honeymoon
Family
Pool
Outdoor Pool
Accessible
Outdoor Pool
Room Types
King Room - Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room provides a wardrobe, parquet floors, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
King Room with Mobility/Hearing Impaired Access - Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Deluxe King Room with Mobility/Hearing Impaired Access - Non-SmokingThis double room features a hot tub. The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
King Studio Suite - Non-SmokingOffering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. This suite is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a sofa. The unit has 2 beds.
Deluxe King Studio Suite - Non-SmokingThis suite's standout feature is the hot tub. Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and parquet floors. The unit has 1 bed.
Guest Reviews
7.5
Good
Review Summaries
Location
Harbor Inn & Suites is renowned for its superb location, drawing significant praise from guests for its proximity to Disneyland and other key attractions. With a commute to Disneyland taking roughly 10 minutes, it proves to be immensely convenient for families and visitors planning multiple visits to the theme parks. Guests consistently highlight the ease of access to shops, restaurants and public transport, making it easy to navigate the area.
The hotel is nestled in a quiet, safe and clean neighborhood, adding to its appeal as a relaxing retreat after a busy day of sightseeing. The spacious rooms and the availability of essential amenities like a microwave and refrigerator further enhance the comfort of the stay.
Travelers appreciate the property's excellent cost-benefit ratio, especially given its location. For those attending events at the Honda Center or visiting the Great Wolf Lodge, the hotel remains a viable choice due to its strategic positioning near these destinations.
Friendly service at the front desk is consistently noted, contributing to the overall pleasant experience. Despite the lack of breakfast, the hotel's numerous positive attributes, particularly its prime location near Disneyland and various dining options, make it a favored choice among visitors.
Breakfast
While Harbor Inn & Suites may provide a coffee machine in the lobby in the morning, guests have consistently expressed disappointment regarding the lack of a breakfast service. Many reviews highlight that no breakfast is offered, contradicting earlier information or website promotions that suggested free breakfast would be provided. Some guests also noted the absence of complementary amenities such as hot tea and a continental breakfast, which they were led to expect. This lack of breakfast service has left hotel patrons feeling misled and disappointed. Moreover, guests felt that the room rates remained unchanged despite the discontinuation of breakfast service. Consequently, anyone planning to stay at Harbor Inn & Suites should consider arranging their own morning meals.
Rooms
At Harbor Inn & Suites, the rooms are predominantly praised for their size and cleanliness. Guests frequently highlight that the rooms are big, spacious and very accommodating, providing ample space to relax. Many appreciate the comfortable beds and mention the rooms are clean with some describing the space as super spacious and comfortable.
While experiences were overwhelmingly positive on room size and cleanliness, there were isolated reports of cleanliness issues, such as dirty carpets and occasional unpleasant smells. Despite this, for the most part, the hotel rooms offer a relaxing environment with updated amenities, convenient proximity to shopping and dining and efficient check-in and check-out processes. The majority of guests seem to find Harbor Inn & Suites a suitably comfortable and spacious place to stay.
Beds
The bed situation at Harbor Inn & Suites has yielded mixed reviews. On the positive side, several guests found the beds to be comfortable, even super comfortable in some instances, which ensured a good night's sleep. Many reviews also mentioned clean beds and satisfactory comfort levels, praising the beds for being adequate for a restful stay. However, some guests encountered issues such as beds being too firm, hard or even uncomfortable. Additional feedback pointed out a lack of extra pillows and blankets and some guests were disappointed by the quality of the bed linens, describing them as scratchy and thin. There were also concerns regarding cleanliness with reports of dirty pillows and bed sheets and even a bed with cigarette burns. Despite these points, positive mentions about the overall comfort of the beds indicate that experiences may vary significantly between rooms.
Cleanliness
Harbor Inn & Suites has received mixed reviews regarding its cleanliness. Many guests praised the hotel, noting that everything was very clean with tidy and modern rooms. Reports of clean and comfortable facilities were common with some visitors specifically mentioning that rooms were clean upon their arrival and that daily maid service was appreciated.
However, there were also significant concerns about cleanliness from other guests. Several reviews pointed out issues such as dirty floors, stained carpets, moldy grout and cobwebs. Specific details included dirty bathtubs, grimy corners and unstocked bathroom supplies. Complaints about dirty sheets, towels and pillows were frequent with some visitors encountering bugs in the bathroom and rooms that had not been adequately cleaned after previous occupants.
In summary, while some guests found Harbor Inn & Suites to be clean and comfortable, others experienced substantial cleanliness issues that impacted their stay.
Staff
The staff at Harbor Inn & Suites receives a mix of praise and criticism from guests. On the positive side, many guests have highlighted the friendliness and helpfulness of the staff. Descriptions often include terms like friendly, nice and welcoming with specific mentions of the front desk staff being particularly accommodating and polite. The housekeeping staff is also noted for being super nice, contributing to a pleasant atmosphere overall.
However, there are areas where the staff falls short. Guests have reported instances of rudeness and unhelpfulness, particularly during check-in and check-out processes. Some staff members have been described with negative attitudes and there were language barriers as the staff primarily speaks English and not Spanish. Instances of poor service and long wait times to find staff members have also been mentioned.
Despite some negative experiences, many guests appreciated the effort staff put into their service and the warm interactions they had, contributing positively to their stay.
Parking
At Harbor Inn & Suites, guests commonly appreciate the ample and free parking available. The parking lot is described as nice, clean and conveniently located with an easy check-in and check-out process. Many guests have had positive experiences, citing no issues with parking availability and highlighting the benefit of no additional fees.
However, some reviews note that parking can be somewhat limited, especially at night with few spots close to the rooms and a small parking lot overall. Yet, the parking is generally satisfactory for most guests with the facility never being completely full.
In summary, while parking at Harbor Inn & Suites may have some limitations in terms of space and proximity, it is largely free, clean and convenient, contributing positively to the overall guest experience.
FAQ
Yes, Harbor Inn & Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Harbor Inn & Suites.
No, Harbor Inn & Suites doesn't allow dogs.
Yes, parking facilities are available at Harbor Inn & Suites.
