Queens Inn Anaheim receives considerable praise for its exceptional location, which offers great convenience for those visiting Disneyland and nearby attractions. Situated within walking distance of Disneyland and close to the convention center, the hotel allows guests to easily explore the area on foot, eliminating the need for additional transportation costs. The hotel's strategic location with easy access to Main Streets and the Disney tram is frequently highlighted, making it a budget-friendly option that does not sacrifice comfort.
Guests also commend the rooms, noting the spaciousness, comfort and essential amenities like refrigerators, microwaves and coffee makers that enhance their stay. However, reviews do indicate areas needing improvement, such as issues with cleanliness, room odor and maintenance. Despite these challenges, clean and cozy rooms are often mentioned, suggesting a mixed yet overall positive reception regarding accommodations.
The staff at Queens Inn Anaheim garners overwhelmingly positive feedback. Guests frequently highlight their friendliness, helpfulness and attentiveness, particularly during check-in and interactions with the front desk. Specific staff members receive individual praise for their exceptional service. However, there are occasional mentions of unaccommodating behavior, but these are isolated incidents amidst otherwise glowing reports about the customer service.
Cleanliness at the hotel presents a mixed experience. Many guests find their rooms to be clean and well-maintained, contributing to a comfortable stay. The staff’s effort in maintaining cleanliness is appreciated. Conversely, some guests report issues such as dirty towels, mold smells and unclean carpets, indicating inconsistencies in housekeeping services.
While the hotel does not provide breakfast, guests find convenient dining options nearby, such as Denny’s with the reception staff's helpfulness somewhat mitigating the lack of this amenity. The WiFi service receives largely negative feedback with many guests finding it unreliable and difficult to access, though there are a few positive mentions.
Overall, Queens Inn Anaheim offers good value for its prime location, spacious rooms and friendly staff, making it a favorable choice for visitors despite some noted areas for improvement.
Categories
Pool
Heated Pool
Outdoor Pool
Free Wi-Fi
Parking
Accessible
Outdoor Pool
Heated Pool
Room Types
Queen Room with Two Queen BedsOffering free Wi-Fi, this room features a TV with over 70 cable channels, a work desk, a microwave and a refrigerator.
Standard King RoomOffering free Wi-Fi, this room features a TV with over 70 cable channels, a work desk, a microwave and a refrigerator.
King Room - Disability AccessThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Guest Reviews
7.5
Good
Review Summaries
Summarized by AI
Location
Queens Inn Anaheim is praised extensively for its exceptional location, making it an ideal choice for visitors with plans to explore Disneyland and nearby attractions. The hotel is conveniently situated within walking distance of Disneyland, often described as just a short 15-20 minute stroll and close to the convention center, which adds another layer of convenience for business travelers. Guests appreciate being able to park their cars and navigate the area on foot, enjoying the proximity to several family-friendly activities, restaurants and shops.
The location boasts strategic advantages with easy access to Main Streets and the Disney tram, providing seamless connectivity to the parks without the need for additional transportation costs. Many visitors also highlight the value for money, noting that the reasonable pricing and prime location offer a budget-friendly option without compromising on comfort.
Cleanliness and orderly accommodations receive commendations with rooms equipped with essential amenities such as refrigerators, microwaves and coffee makers enhancing the stay experience. Although some reviews mention minor downsides like internet service issues or noise, the overall sentiment underscores the hotel's prime position as a key benefit, catering effectively to those aiming to maximize their time enjoying Disneyland and nearby entertainment options.
Breakfast
Travelers staying at Queens Inn Anaheim should be aware that breakfast is currently not provided by the hotel, despite what may be advertised on their website. This has been a source of disappointment for many visitors who were expecting a continental breakfast. In light of this, guests have had to seek alternative dining options nearby, such as the conveniently located Denny's right across from the hotel. While some feel that this missing amenity affects their overall experience, there have been other positive aspects noted, such as the helpfulness of the reception staff. However, for those who prioritize a morning meal, it might be necessary to make other arrangements or choose a different accommodation that offers breakfast.
Rooms
Queens Inn Anaheim offers a mixed experience when it comes to their rooms. On the positive side, many guests have appreciated the spaciousness and comfort of the rooms. Cleanliness, where maintained, has been praised with several reviews highlighting clean and comfortable beds as well as clean and roomy environments. The availability of in-room amenities such as a mini fridge and microwave also adds convenience for guests.
However, numerous reviews point out significant areas needing improvement. Several guests noted that the rooms have a bad odor with some mentioning smells of cigarettes and mustiness. Cleanliness is a critical issue with reports of dirty carpets, stained blankets and even instances of moldy food and cockroach droppings. The decor and facilities in the rooms appear dated and in need of refreshing and there were comments about maintenance issues, such as unsecured wall sockets and unfinished showers.
In summary, Queens Inn Anaheim provides spacious and occasionally comfortable rooms but is plagued by consistent cleanliness and maintenance challenges that detract from the overall guest experience.
Beds
The beds at Queens Inn Anaheim generally received positive feedback from guests, being described frequently as comfortable and providing a good night's rest. Many appreciated the good size of the beds and the ample number of pillows provided, although opinions on the pillows were mixed with some finding them small and flat. Guests also highlighted that the beds were clean and well-maintained. Several reviews did mention issues such as lumpy or old mattresses and beds that creaked with any movement, indicating that some of the bedding might need updating. Despite these criticisms, the overall sentiment leaned towards a comfortable and satisfying sleeping experience, contributing to a restful stay at the hotel.
Cleanliness
Queens Inn Anaheim presents a mixed bag when it comes to cleanliness, according to guest reviews. On a positive note, many guests found their rooms to be clean, well-served, comfortable and cozy. Rooms were consistently described as very clean and offered everything needed for a comfortable stay, like an excellent location close to Disneyland and good free Wi-Fi. The staff was mentioned positively in conjunction with the overall cleanliness of the hotel with some guests saying they were quite surprised by how clean the property was.
However, not all experiences were positive. Several reviews pointed out the presence of issues such as dirty towels, unclean floors, mold smells and lack of proper housekeeping. Complaints of roaches, dirty carpets, stained sheets and poorly maintained older facilities were not uncommon. The inconsistency in housekeeping services and issues like remade beds and dusty rooms also drew criticism.
Overall, while there is a commendable level of cleanliness in many areas of the hotel, significant improvements are needed to address the recurring issues mentioned by some guests.
Staff
The staff at Queens Inn Anaheim receives overwhelmingly positive feedback from guests, who frequently highlight their friendliness, helpfulness and attentiveness. Many reviewers commend the staff for being superb, accommodating and pleasant, particularly during check-in and when addressing specific requests. Guests often describe the team as super nice and attentive, noting that everyone they encountered was wonderful and professional.
Housekeeping staff are also appreciated for their niceness and assistance. Specific employees, like Toni at the front desk, receive praise for their exceptional service and responsiveness to guest needs, such as room changes. Reviewers consistently mention the great customer service and good interaction with the reception team.
However, there are occasional mentions of negative experiences. Some guests reported encountering rude or unaccommodating behavior from certain front desk staff, particularly when dealing with issues like non-working TVs or during room changes. Despite these isolated incidents, the majority of reviews focus on the friendly, helpful and attentive nature of the staff, making the overall impression of the customer service at Queens Inn Anaheim favorable.
Wi-Fi
The feedback regarding the WiFi at Queens Inn Anaheim is varied but tends to lean on the negative side. Guests have acknowledged that the hotel offers free WiFi, but many found it to be unreliable and difficult to access. Some reported that it didn't function at all, while others mentioned that it only worked intermittently. The connection was often described as terrible or very poor with some guests noting that the internet worked better outside the rooms but still very slowly. There were also complaints about the TV services with limited channels and a quality that did not meet expectations set by the photos. Overall, while there are a few positive comments, the majority of guests experienced significant issues with the WiFi during their stay.
Pool
The pool area at Queens Inn Anaheim has received mixed reviews. Many have noted that the hotel features both a swimming pool and a jacuzzi, which can be a nice addition. Some guests have commented positively on the pool, describing it as great, though it is small in size. However, several issues have been highlighted by guests. A few mentioned the pool was too dirty to use with instances of dead insects and leaves and some found its location next to a trash area problematic as debris often blew into the water. Additionally, multiple reviews pointed out that the jacuzzi was not heated or wasn't working properly with a few describing it as being the same temperature as the pool or even colder. There were also complaints about the pool sometimes being closed or padlocked and one particularly negative mention included sightings of rats. Despite these issues, there were still guests who found enjoyment in the pool area.
FAQ
Yes, Queens Inn Anaheim has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Queens Inn Anaheim.
No, Queens Inn Anaheim doesn't allow dogs.
Yes, parking facilities are available at Queens Inn Anaheim.
