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Summary of reviewsHMC K-ena in Andorra la Vella is a well-positioned hotel that offers guests convenient access to the city center and public transportation, making it an ideal base for exploring the local attractions. The hotel receives high praise for its location, noting its proximity to urban activities while providing a peaceful environment with beautiful mountain views.
Breakfast at HMC K-ena generally meets expectations with its cozy dining area and varied buffet offerings. Guests appreciate the hearty and delicious meals, although some mention the options could be more diverse. Interactions with breakfast staff further enhance the experience, leaving most patrons satisfied with their morning meals.
Room reviews at HMC K-ena highlight spaciousness and cleanliness as strong points, with comfortable beds and noteworthy views contributing to the satisfaction of guests. The staff delivers exceptional service, fostering a welcoming atmosphere. Though some guests note the dated aspects of the rooms and the need for updates, these factors don't overshadow the overall comfort provided.
The hotel is commended for its cleanliness, with frequent mentions of pristine rooms and well-maintained common areas. The housekeeping staff ensures guests enjoy fresh sheets and towels, solidifying the hotel's reputation for maintaining clean accommodations. While minor improvements could be beneficial, cleanliness remains a standout feature.
The staff at HMC K-ena plays a pivotal role in enhancing the guest experience, characterized by their friendliness, attentiveness, and accommodating nature. The warm demeanor of the team, along with the owner's personal touch, often leaves a lasting positive impression. Despite minor issues such as unexpected taxes, the general sentiment reflects a high level of care from the staff.
Beds at the hotel are frequently noted for their comfort, with guests enjoying large and supportive sleeping arrangements. While some discrepancies in mattress preferences are mentioned, the prevailing sentiment emphasizes a comfortable stay augmented by commendable service from the reception staff.
As a three-star establishment, HMC K-ena may lack certain amenities like air conditioning but offers reasonable pricing for budget-conscious travelers. The hotel is regarded as a modest choice suitable for short stays, where cost and location are prioritized over luxury. Overall, HMC K-ena is appreciated for providing good value, comfort, and a welcoming environment, making it a reliable option for visitors. Show more
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Categories
3-Star Hotel
HMC K-ena is listed among the highly-rated 3-star hotels in Andorra la Vella, suggesting it provides a reliable and comfortable experience valued by guests.
Hotel near Ski Resorts
Family Friendly Hotel
Dog Friendly Hotel
Small Hotel
Room Types
Budget Twin RoomProviding free toiletries, this twin room includes a private bathroom with a bath and a hairdryer. This twin room features a wardrobe, heating and a flat-screen TV. The unit offers 2 beds.
Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a bath, a bidet and a hairdryer. The twin room features a wardrobe, parquet floors, heating, a flat-screen TV, as well as mountain views. The unit has 2 beds.
Superior Double RoomProviding free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The double room provides a flat-screen TV, a wardrobe, parquet floors, heating as well as mountain views. The unit offers 1 bed.
Budget Double RoomOffering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. This double room features a wardrobe, heating and a flat-screen TV. The unit offers 1 bed.
Budget Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a bath, a bidet and a hairdryer. This triple room has a wardrobe, heating, a flat-screen TV and mountain views. The unit has 3 beds.
Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a bath, a bidet and a hairdryer. The triple room features a flat-screen TV, a wardrobe, parquet floors, heating as well as mountain views. The unit has 3 beds.
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. This double room has a wardrobe, heating and a flat-screen TV. The unit has 1 bed.
Standard Twin RoomOffering free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. This twin room has a wardrobe, heating and a flat-screen TV. The unit has 2 beds.
Guest Reviews
7.0
Good
Location
HMC K-ena boasts a favorable location in Andorra la Vella, offering guests the convenience of being just a short walk from the city center. Many reviews emphasize that the hotel is very well-located, with easy access to public transportation, including bus shuttles. Guests appreciate the hotel's proximity to the central area, making it an ideal base for exploring the city. The quiet surroundings and nearby park add to the appeal, providing a peaceful retreat within close reach of urban attractions. Accessible parking in the area is also noted as a benefit. While some mention that the hotel is slightly farther from the center, overall, the location receives high praise. With its excellent positioning, clean accommodations, and beautiful mountain views, HMC K-ena serves as a practical option for visitors seeking comfortable lodging with great value for money.
Breakfast
At HMC K-ena, the breakfast experience receives mixed reviews but leans towards the positive. Many guests appreciate the cozy breakfast area and commend the hearty, delicious, and complete nature of the breakfast offerings. The buffet breakfast, in particular, garners praise for its variety and quality, being described as excellent and very complete. For those seeking a fulfilling start to the day, the breakfast often meets expectations in both taste and quantity.
However, some guests note that the breakfast options can be somewhat limited and basic, particularly for the price. There are mentions of disappointing features such as boxed juice and a lack of variety. Despite these criticisms, the overall sentiment is that the breakfast is enjoyable and satisfactory, especially for those who appreciate a simpler, yet tasty meal. The positive interactions with the breakfast staff also contribute to a pleasant dining experience. For travelers seeking a well-rounded morning meal, the buffet is recommended.
Rooms
At HMC K-ena, the consensus among guests points to several positives, especially regarding room size and cleanliness. Many guests appreciated the large and spacious rooms, highlighting that they are very clean and offer a degree of comfort, particularly with comfortable beds and sometimes incredible views. The staff also received high praise for their exceptional service, making efforts to enhance the overall guest experience.
However, some aspects of the accommodations appear dated, with mentions of rooms being worn or in need of renovation. A few guests noted issues with insulation, furniture wear, and occasional maintenance needs. Despite these drawbacks, the rooms often met basic needs for short stays, and some rooms have been updated with more modern touches.
While the hotel’s bathrooms are described as clean, there is room for improvement in modernizing them. Overall, HMC K-ena seems to strike a balance between comfort and needed updates, with cleanliness and customer service standing out as significant strengths.
Beds
Travelers visiting HMC K-ena often highlight the comfort of their sleeping arrangements, frequently noting the beds' high comfort levels. Guests often describe the beds as very comfortable, with some emphasizing their large size, which adds to the overall experience. Many find the beds to be in good condition, and the comfort provided is a recurring theme across numerous reviews.
However, impressions are varied, as some guests mention mattresses that are softer or not as supportive as they prefer, with a few noting discomfort due to inadequate mattress qualities. Despite these occasional criticisms, the prevailing sentiment leans towards a pleasant stay, with the enduring comfort of the beds being one of the primary positive aspects noted by visitors. The reception staff also receives significant praise, often seen as an asset that enhances the guest experience.
Cleanliness
Nestled in a convenient location, HMC K-ena offers a commendable level of cleanliness throughout its facilities. Guests frequently highlight the very clean rooms, emphasizing the immaculate conditions of both the interior spaces and the bathrooms. The housekeeping staff ensures fresh sheets and towels, contributing to the hotel's reputation for maintaining clean accommodations.
Despite sporadic feedback suggesting areas for improvement, such as occasional oversights in the bathroom, the overall cleanliness of the hotel is described as good, with many patrons noting impeccable conditions. The hotel's common areas are well-maintained, bolstering the general impression of a clean and tidy environment.
In addition to cleanliness, the friendly and attentive staff enhance the guest experience, often leaving a positive and lasting impression. However, the hotel could benefit from addressing specific issues brought up in some reviews, like cleaning under the beds and occasionally dated aspects of the facilities.
In summary, while minor improvements could be beneficial, HMC K-ena largely succeeds in providing a clean and pleasant atmosphere, making it a reliable choice for travelers prioritizing cleanliness during their stay.
Staff
HMC K-ena is consistently praised for its exceptional staff, who are frequently described as friendly, attentive, and accommodating. Guests highlight the warmth and kindness of both the employees and the director, creating a welcoming atmosphere that enhances the overall experience. Many reviews commend the reception staff for their helpfulness, even in last-minute situations, and the cleaning staff for their considerate efforts. The owner’s personal touch and openness, along with the affectionate care for guests' pets, further elevate the hospitality. The staff’s efficiency, combined with their polite and super attentive demeanor, leaves a lasting impression on visitors. Despite a minor complaint about hallways and an unexpected tax, the overwhelming sentiment remains positive, with guests feeling well-cared-for throughout their stay.
3 Star
HMC K-ena, despite being rated as a three-star hotel, seems to fall short in meeting the typical expectations associated with this classification. Guests frequently mention the lack of air conditioning, which can be a significant drawback, especially during warmer seasons. However, for travelers seeking budget-friendly accommodation, the pricing is attractive and it's conveniently located close to many points of interest. While the rooms may not be the most modern, the hotel is deemed suitable for short stays. Overall, HMC K-ena appears to be a modest choice for those prioritizing cost and location over luxury and amenities.
No, HMC K-ena doesn't have any pool.
No, a spa isn't available at HMC K-ena.
Yes, HMC K-ena welcomes dogs.
No, parking facilities aren't available at HMC K-ena.