Hotel Cervol
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Summary of reviewsHotel Cervol in Andorra la Vella receives mixed but largely positive reviews across various categories. The hotel's location is frequently praised for its practical and strategic placement, near shops, cafes and tourist sites, while providing a quieter environment slightly removed from the bustling city center. Accessibility to shopping, local attractions and hiking trails is an added advantage, although some guests find the initial search for the hotel challenging.
The breakfast service at Hotel Cervol leaves a strong impression with guests, often described as varied, hearty and of excellent quality. The buffet-style breakfast offers a mix of sweet and savory options, making it a highlight of the stay. Some minor issues like replenishment delays or small portions are mentioned, but the overall satisfaction remains high. On the other hand, the dinner service receives mixed feedback with some guests appreciating the quality and variety of the food, while others criticize the low quality, lack of options and occasional cold dishes. The service during dinner also draws some negative comments regarding staff performance and separate charges for drinks.
Rooms at Hotel Cervol are described as large and comfortable by many, particularly noting the spacious bathrooms. However, there are recurring complaints about the outdated decor, lack of natural light and insufficient air conditioning and ventilation. Cleanliness is moderate to good with several reviews highlighting clean rooms and facilities, but sporadic issues with embedded dirt and occasional lapses in maintenance.
The hotel's staff consistently receive high marks for their friendly, professional and attentive service, significantly enhancing the guest experience. The Wi-Fi is appreciated for being fast and free, although some face connectivity issues. The gym facilities are adequate and well-equipped, though guests should be aware of possible additional charges and the need for appointments.
Parking at Hotel Cervol poses significant challenges with limited and small spaces leading to difficulties for many guests. The family-friendly nature of the hotel is noted with spacious rooms and amenities like cribs and a game room catering well to families.
Bed comfort receives mixed reviews with some guests finding the beds exceedingly comfortable, while others report issues such as soft mattresses, noisy and easily moving beds, leading to discomfort and occasional back pain.
Hotel Cervol, as a three-star establishment, offers a balance of value for money with essential amenities and a clean environment, although some elements feel outdated. Overall, it remains a good choice for budget-conscious travelers seeking a convenient and comfortable stay in Andorra la Vella.
Categories
The breakfast service at Hotel Cervol leaves a strong impression with guests, often described as varied, hearty and of excellent quality. The buffet-style breakfast offers a mix of sweet and savory options, making it a highlight of the stay. Some minor issues like replenishment delays or small portions are mentioned, but the overall satisfaction remains high. On the other hand, the dinner service receives mixed feedback with some guests appreciating the quality and variety of the food, while others criticize the low quality, lack of options and occasional cold dishes. The service during dinner also draws some negative comments regarding staff performance and separate charges for drinks.
Rooms at Hotel Cervol are described as large and comfortable by many, particularly noting the spacious bathrooms. However, there are recurring complaints about the outdated decor, lack of natural light and insufficient air conditioning and ventilation. Cleanliness is moderate to good with several reviews highlighting clean rooms and facilities, but sporadic issues with embedded dirt and occasional lapses in maintenance.
The hotel's staff consistently receive high marks for their friendly, professional and attentive service, significantly enhancing the guest experience. The Wi-Fi is appreciated for being fast and free, although some face connectivity issues. The gym facilities are adequate and well-equipped, though guests should be aware of possible additional charges and the need for appointments.
Parking at Hotel Cervol poses significant challenges with limited and small spaces leading to difficulties for many guests. The family-friendly nature of the hotel is noted with spacious rooms and amenities like cribs and a game room catering well to families.
Bed comfort receives mixed reviews with some guests finding the beds exceedingly comfortable, while others report issues such as soft mattresses, noisy and easily moving beds, leading to discomfort and occasional back pain.
Hotel Cervol, as a three-star establishment, offers a balance of value for money with essential amenities and a clean environment, although some elements feel outdated. Overall, it remains a good choice for budget-conscious travelers seeking a convenient and comfortable stay in Andorra la Vella.
Hotel near Ski Resorts
Located on Avenida Santa Coloma, this hotel is in Escaldes-Engordany. It provides a base for accessing ski areas.
Family Friendly Hotel
This hotel is listed among family-friendly options. It offers standard amenities suitable for a family stay.
Hotel with Parking
Hotel Cervol is located in Escaldes-Engordany and offers parking for its guests.
Cheap Hotel
This hotel provides good value for money. It is conveniently located in Escaldes-Engordany.
3-Star Hotel
Hotel Cervol is a highly-rated choice in Andorra la Vella, offering a comfortable and convenient stay. It features friendly and attentive staff and provides helpful services like a reliable taxi service and a convenient ticket service.
Accessible Hotel
Guest Reviews
Hotel Cervol in Andorra la Vella offers a practical and strategic location for visitors looking to explore the city and its surroundings. Situated a few blocks from the bus station, the hotel is within a reasonable distance from the center of Andorra la Vella, generally noted to be about a 15-minute walk. Guests highlight the convenience of its proximity to a variety of shops, cafes and tourist sites.
Despite some comments mentioning that the hotel could feel somewhat remote or a bit far from the commercial hustle of the city center, many reviews appreciated that it wasn't too embedded in the busy areas, providing a quieter stay. The location allows for easy walks along the river to the city center and the old town is accessible within an 8-minute walk. For those driving, the central area can be reached in just a few minutes and the parking situation is described as manageable.
Furthermore, the location's balance between price and accessibility is often praised. It's particularly well-placed for shopping on foot, exploring local attractions and is even convenient for hikes, thanks to nearby trails. Though some found it challenging to find initially, the overall consensus deems the location quite central and favorable for a broad range of activities in Andorra la Vella.
Hotel Cervol has left a strong impression on its guests, particularly when it comes to breakfast. Overall, guests consistently describe the breakfast experience as very good, varied and complete. Numerous reviews highlight the quality and enjoyable nature of the buffet-style breakfast, which offers a generous selection of both sweet and savory options, satisfying a broad range of tastes.
The breakfast buffet is praised for being hearty and offering a wide choice of dishes, from hot meals to cold items like pastries and fruits. Many guests found it to be an excellent start to their day with several reviews specifically mentioning how fantastic, delicious and rich the breakfast was. The attention to detail and the quality of food provided have been well-received, leading some guests to recommend paying the breakfast supplement for its value and variety.
However, some guests had mixed feelings about certain aspects of the breakfast experience. A few found the breakfast to be lacking in variety, while others pointed out issues like small portions or missing items such as lactose-free milk or coffee. The breakfast service occasionally received criticism, mainly due to staff handling or replenishment issues, although overall service was generally considered correct and sometimes excellent.
Despite minor setbacks, the majority of guests seemed satisfied with the breakfast offering at Hotel Cervol, making it a notable highlight of their stay. The breakfast service stands out not only for its broad selection and good quality but also for delivering a hearty and satisfying experience to start the day.
Reviews of Hotel Cervol's dinner offerings present a mixed experience. On the positive side, guests found the buffet to be quite good for both breakfast and dinner with some highlighting the food as very delicious and of excellent quality. There were mentions of the dinner and meal service having improved over time with good variety and quality noted throughout the week by some visitors.
However, many guests reported that the dinner service left much to be desired, citing limited variety, low quality and instances of cold food. Some found the restaurant to be very expensive and lacking in options. Complaints about the dinner buffet's scarcity and the simple, unvaried nature of the dishes were common with some noting that they were left disappointed by the overall meal experience.
Issues with service were also highlighted with several guests mentioning that the staff's handling of dinner service was below expectations. Paying separately for drinks during dinner and an overall inadequate dining service experience, including cold and sometimes stale food, were recurring points of dissatisfaction.
In summary, while some guests appreciated the improvements made and enjoyed the quality food, many found the dinner options at Hotel Cervol to be limited with significant shortcomings in both variety and service.
Hotel Cervol's rooms receive mixed reviews from guests, but several common themes emerge. On the positive side, many guests appreciate the spaciousness of the rooms, describing them as very large and comfortable, suitable for families and often clean. The hotel also offers large bathrooms, which are a notable plus.
However, there are several recurring negatives. Many rooms lack natural light with windows often facing interior courtyards or walls that block the daylight. Guests frequently mention that rooms are outdated and could benefit from a renovation. Several reviews highlight issues with cleanliness and maintenance, noting instances of dirty rooms or areas needing repair. The lack of air conditioning and poor ventilation are also common complaints with rooms occasionally described as overly hot and poorly ventilated.
In summary, while the rooms at Hotel Cervol are generally spacious and can be comfortable, there are significant concerns regarding light, air conditioning and the outdated state of the furnishings and facilities.
Hotel Cervol presents a mixed bag of experiences when it comes to its beds. On the positive side, many guests found the beds to be exceedingly comfortable with multiple mentions of super comfortable accommodations and satisfactory bedding. There were occasions when the bed comfort was deemed good enough for a short stay of two nights with up to three pillows per bed adding to the overall comfort.
However, not all reviews echoed this sentiment. A significant number of guests reported discomfort, citing issues such as soft and sinking mattresses, noisy beds and beds that moved easily due to having wheels. These moving beds also tended to separate too easily, adding to the discomfort. Complaints about outdated and noisy beds were common with several guests experiencing back pain from using the beds at the hotel. Furthermore, there were mentions of beds with uncomfortable springs and hard pillows and instances where bed sheets had cigarette burns, indicating a lapse in cleanliness and maintenance.
While there was appreciation for the clean rooms and some aspects of the bedding, the overall consensus veered towards inconsistency in bed comfort, suggesting that the hotel may benefit from upgrading its bedding and mattress quality to ensure a more universally comfortable stay for its guests.
Hotel Cervol presents a mixed experience when it comes to cleanliness with some guests highlighting positive aspects and others pointing out areas that need improvement. Many reviews commend the hotel for its very clean, comfortable and spacious rooms. Guests often describe the rooms and bathrooms as impeccably clean with regular cleaning contributing to a generally tidy environment. The common areas and facilities are also noted to be well-maintained and pleasant.
However, some guests express dissatisfaction with the cleanliness, indicating that certain rooms had embedded dirt, dusty baseboards and cobwebs on the ceilings. Instances of dirty sheets and bathrooms, along with complaints that cleanliness left much to be desired, were reported sporadically. It appears that while the hotel maintains a good cleanliness standard in many areas, there are occasional lapses that detract from the overall experience.
Despite these concerns, many guests appreciate the hotel's quiet and comfortable atmosphere. The friendly staff and clean, spacious facilities contribute positively to the overall stay. With a bit more attention to consistent cleanliness, Hotel Cervol could significantly enhance the quality of the guest experience.
Hotel Cervol consistently showcases its strength in guest relations through the commendable performance of its staff. Numerous reviews highlight the warm, friendly and professional demeanor of the employees with frequent mentions of their attentiveness and willingness to assist. Guests have appreciated the helpfulness and efficiency of the receptionists, often singling out specific staff members like Monica for their exceptional service and valuable recommendations for local activities.
The staff's friendliness and cooperative nature are repeatedly praised, creating a welcoming and hospitable atmosphere. The reception personnel, described as a 5-star team, are noted for their attentiveness and polite interactions. Overall, visitors to Hotel Cervol can expect to be met with great service, attentive care and a genuinely kind and helpful staff, significantly enhancing their overall stay at the hotel.
Hotel Cervol receives mixed feedback regarding their Wi-Fi and air conditioning. On a positive note, guests have praised the Wi-Fi for being fast and free with some noting that it works very well and even includes access to Netflix on the TV. However, there are also significant criticisms, as some guests reported that the Wi-Fi connection was poor, slow or only accessible from the lobby, making it difficult to watch a YouTube video without interruptions.
As for air conditioning, the reviews are inconsistent. Some guests have mentioned that the air conditioning works properly, while numerous others experienced it not functioning at all during their stay, which greatly affected their comfort.
In summary, while Hotel Cervol does offer good Wi-Fi that some guests have appreciated, there are widespread issues with both internet connectivity and air conditioning that may impact the overall experience.
Hotel Cervol's gym has generated mixed feedback from guests, though several positive aspects stand out. The gym is described as quite equipped, suggesting that it meets the needs of fitness enthusiasts. Availability seems to be generally possible, although it is important to note that access may require an appointment and possibly an extra fee. Despite these limitations, some guests appreciated not being charged for gym use. However, there are also some negative remarks about the gym staff's treatment, which highlights an area for potential improvement in customer service. Overall, while the gym facilities are adequately maintained, prospective guests should be aware of possible charges and necessary appointments.
The reviews of Hotel Cervol reveal that parking at the hotel is a significant challenge for most guests. The parking facilities are noted to be very small, limited and primarily suitable for small cars only. Many guests experienced difficulty in finding parking spaces with some resorting to more expensive or distant options. High parking fees, as well as insufficient spots, were common complaints. Some guests found the parking convenient and easy, but these experiences were far outweighed by those who faced complications. The hotel does have a parking garage, but its access is complicated and it's often overbooked. Moreover, reservations for parking spaces are not possible, which led to several guests being surprised upon arrival when no spaces were available despite prior requests. Although street parking is an alternative, it is also noted to be difficult to find nearby. Overall, the parking situation at Hotel Cervol appears inadequate and causes significant inconvenience to visitors.
Hotel Cervol is a family-friendly destination, offering comfortable and tidy rooms with ample space for families. Guests have appreciated the thoughtful amenities, such as cribs for infants and a game room that keeps children entertained. The hotel caters well to family needs, accommodating groups of four with ease, including options like half board that make planning trips with kids more convenient. However, some visitors noted the parking might not be ideal for families with young children. Overall, the hotel provides a welcoming and accessible environment for a family trip, ensuring both parents and children have a pleasant stay.
Hotel Cervol, a three-star establishment, receives a mix of feedback but largely offers a good value for money. Reviews frequently describe the hotel as simple but correct, fitting expectations for its price range. Guests find it accessible and mention that all rooms have been kept clean. While it's occasionally perceived as old-fashioned, it's noted as being a great choice for budget-conscious travelers.
Specifically, reviews highlight inconsistencies with the three-star rating with some guests feeling that the TV and other amenities don't quite match typical three-star standards. Despite these concerns, it often meets the basic needs of those staying there with clean rooms and satisfactory service.
Overall, for those not requiring luxury, Hotel Cervol seems to fulfill the needs of its guests adequately, offering a solid stay without excessive frills.
Hotel Cervol offers a generally accessible experience for guests with disabilities. Reviewers highlight its approachable walking distance to the city center, making it convenient to explore the area. The hotel provides spaces designed for guests with reduced mobility, ensuring they can navigate the premises more easily. Rooms are described as having large bathrooms and comfortable beds, enhancing the overall comfort for those who might need extra space and supportive amenities. However, some guests report challenges, such as very small rooms unsuitable for walkers and shower stalls that do not accommodate crouching. Other limitations include the absence of air conditioning, difficult parking access and the lack of furniture on the balcony.
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Location
Despite some comments mentioning that the hotel could feel somewhat remote or a bit far from the commercial hustle of the city center, many reviews appreciated that it wasn't too embedded in the busy areas, providing a quieter stay. The location allows for easy walks along the river to the city center and the old town is accessible within an 8-minute walk. For those driving, the central area can be reached in just a few minutes and the parking situation is described as manageable.
Furthermore, the location's balance between price and accessibility is often praised. It's particularly well-placed for shopping on foot, exploring local attractions and is even convenient for hikes, thanks to nearby trails. Though some found it challenging to find initially, the overall consensus deems the location quite central and favorable for a broad range of activities in Andorra la Vella.
Breakfast
The breakfast buffet is praised for being hearty and offering a wide choice of dishes, from hot meals to cold items like pastries and fruits. Many guests found it to be an excellent start to their day with several reviews specifically mentioning how fantastic, delicious and rich the breakfast was. The attention to detail and the quality of food provided have been well-received, leading some guests to recommend paying the breakfast supplement for its value and variety.
However, some guests had mixed feelings about certain aspects of the breakfast experience. A few found the breakfast to be lacking in variety, while others pointed out issues like small portions or missing items such as lactose-free milk or coffee. The breakfast service occasionally received criticism, mainly due to staff handling or replenishment issues, although overall service was generally considered correct and sometimes excellent.
Despite minor setbacks, the majority of guests seemed satisfied with the breakfast offering at Hotel Cervol, making it a notable highlight of their stay. The breakfast service stands out not only for its broad selection and good quality but also for delivering a hearty and satisfying experience to start the day.
Dinner
However, many guests reported that the dinner service left much to be desired, citing limited variety, low quality and instances of cold food. Some found the restaurant to be very expensive and lacking in options. Complaints about the dinner buffet's scarcity and the simple, unvaried nature of the dishes were common with some noting that they were left disappointed by the overall meal experience.
Issues with service were also highlighted with several guests mentioning that the staff's handling of dinner service was below expectations. Paying separately for drinks during dinner and an overall inadequate dining service experience, including cold and sometimes stale food, were recurring points of dissatisfaction.
In summary, while some guests appreciated the improvements made and enjoyed the quality food, many found the dinner options at Hotel Cervol to be limited with significant shortcomings in both variety and service.
Rooms
However, there are several recurring negatives. Many rooms lack natural light with windows often facing interior courtyards or walls that block the daylight. Guests frequently mention that rooms are outdated and could benefit from a renovation. Several reviews highlight issues with cleanliness and maintenance, noting instances of dirty rooms or areas needing repair. The lack of air conditioning and poor ventilation are also common complaints with rooms occasionally described as overly hot and poorly ventilated.
In summary, while the rooms at Hotel Cervol are generally spacious and can be comfortable, there are significant concerns regarding light, air conditioning and the outdated state of the furnishings and facilities.
Beds
However, not all reviews echoed this sentiment. A significant number of guests reported discomfort, citing issues such as soft and sinking mattresses, noisy beds and beds that moved easily due to having wheels. These moving beds also tended to separate too easily, adding to the discomfort. Complaints about outdated and noisy beds were common with several guests experiencing back pain from using the beds at the hotel. Furthermore, there were mentions of beds with uncomfortable springs and hard pillows and instances where bed sheets had cigarette burns, indicating a lapse in cleanliness and maintenance.
While there was appreciation for the clean rooms and some aspects of the bedding, the overall consensus veered towards inconsistency in bed comfort, suggesting that the hotel may benefit from upgrading its bedding and mattress quality to ensure a more universally comfortable stay for its guests.
Cleanliness
However, some guests express dissatisfaction with the cleanliness, indicating that certain rooms had embedded dirt, dusty baseboards and cobwebs on the ceilings. Instances of dirty sheets and bathrooms, along with complaints that cleanliness left much to be desired, were reported sporadically. It appears that while the hotel maintains a good cleanliness standard in many areas, there are occasional lapses that detract from the overall experience.
Despite these concerns, many guests appreciate the hotel's quiet and comfortable atmosphere. The friendly staff and clean, spacious facilities contribute positively to the overall stay. With a bit more attention to consistent cleanliness, Hotel Cervol could significantly enhance the quality of the guest experience.
Staff
The staff's friendliness and cooperative nature are repeatedly praised, creating a welcoming and hospitable atmosphere. The reception personnel, described as a 5-star team, are noted for their attentiveness and polite interactions. Overall, visitors to Hotel Cervol can expect to be met with great service, attentive care and a genuinely kind and helpful staff, significantly enhancing their overall stay at the hotel.
Wi-Fi
As for air conditioning, the reviews are inconsistent. Some guests have mentioned that the air conditioning works properly, while numerous others experienced it not functioning at all during their stay, which greatly affected their comfort.
In summary, while Hotel Cervol does offer good Wi-Fi that some guests have appreciated, there are widespread issues with both internet connectivity and air conditioning that may impact the overall experience.
Gym
Parking
Family
3 Star
Specifically, reviews highlight inconsistencies with the three-star rating with some guests feeling that the TV and other amenities don't quite match typical three-star standards. Despite these concerns, it often meets the basic needs of those staying there with clean rooms and satisfactory service.
Overall, for those not requiring luxury, Hotel Cervol seems to fulfill the needs of its guests adequately, offering a solid stay without excessive frills.
Accessible
No, Hotel Cervol doesn't have any pool.
No, a spa isn't available at Hotel Cervol.
No, Hotel Cervol doesn't allow dogs.
Yes, parking facilities are available at Hotel Cervol.
No, Hotel Cervol doesn't have a gym.
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