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Summary of reviewsLes Closes, situated in the heart of Andorra la Vella, excels in providing a prime location, combining modern facilities with easy access to shopping centers, restaurants and key attractions, making it an ideal base for exploring the area.
The breakfast experience at Les Closes receives high praise for its variety and abundance, especially the selection of cold meats, cheeses, pastries and fresh products. Most guests find the breakfast to be rich and delicious, offering significant value as it is included in the room rate. Despite some suggestions for more vegan options and noted occasional crowdedness, the breakfast consistently exceeds expectations.
The hotel's restaurant is another highlight, appreciated for its quality-price ratio and well-prepared meals, especially the pizzas and daily specials. Although some mention the early closing time and occasional noise, the overall dining experience is satisfying and many recommend dining on-site for a good meal.
The rooms at Les Closes are spacious, modern and clean with many offering terraces or balconies. The recently renovated decor and new facilities such as large TVs and small fridges contribute to an enjoyable stay. While there are occasional mentions of air conditioning issues and privacy concerns due to glass enclosures in bathrooms, guests generally leave with positive impressions.
Cleanliness is a standout feature at Les Closes with frequent remarks about the spotless and well-maintained rooms and common areas. The attentive daily cleaning service ensures a fresh and tidy environment, enhancing guest comfort.
The staff at Les Closes consistently receive accolades for their friendliness, attentiveness and professionalism. They are frequently described as accommodating and helpful, contributing to a welcoming atmosphere throughout the hotel. Such warm hospitality greatly enriches the overall guest experience.
However, the Wi-Fi service garners mixed reviews. While some praise the high-speed and reliability, others contend with poor connectivity, particularly in the rooms, suggesting room for improvement in the hotel's internet service.
Parking at Les Closes is well-regarded for its convenience and accessibility, although some find the spaces tight and challenging for larger vehicles. Despite this, the secure and reasonably priced parking options add to guests' ease of stay.
Families find Les Closes particularly accommodating, enjoying the spacious family rooms and practical amenities that cater to family needs. The hotel's central location and welcoming staff further enhance its appeal for family vacations.
The comfort of the beds receives mixed feedback with most guests praising the cleanliness and coziness of the bedding. However, some find the beds either too small or the mattresses and pillows either too hard or soft, indicating areas for potential improvement.
Despite being a three-star hotel, Les Closes often exceeds expectations with many praising its outstanding value for money, cleanliness and quality of service. It is frequently perceived to operate at a higher standard, offering an experience that rivals many four-star establishments.
In summary, Les Closes is highly recommended for its exceptional location, cleanliness, welcoming staff and great value. Its combination of modern, comfortable facilities and central position in Andorra la Vella makes it a dependable choice for travelers seeking comfort and convenience. Show more
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3-Star Hotel
This hotel consistently exceeds expectations for a 3-star property, with guests feeling it operates at a level closer to four stars. It is highly recommended for its outstanding value for money, cleanliness, and high caliber rooms and services.
Hotel near Ski Resorts
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Tennis Courts
Room Types
Single RoomThis bright room with air conditioning and heating is equipped with a flat-screen TV, telephone and a free safe. The bathroom has a bath and free toiletries. Some rooms have a balcony.
Double or Twin RoomThis bright room with air conditioning and heating features 1 double or 2 single beds. It is equipped with a flat-screen TV, telephone and a free safe. The bathroom has a bathtub, hairdryer and free toiletries. Some rooms have a balcony.
Triple RoomThis bright, heated room features a balcony. It is equipped with a flat-screen TV, telephone and a free safe. The bathroom has a bath or a shower.
Guest Reviews
8.7
Very Good
Location
Located in the heart of Andorra, 'Les Closes' boasts a prime location frequently highlighted by guests. Positioned on the main commercial street of Andorra la Vella, this hotel is surrounded by shopping centers, restaurants and key city attractions, making it an ideal base for exploring the area. Visitors appreciate the convenience of its central location with easy walking access to shops, Caldea Spa and other notable sites. The hotel itself is modern, clean and well-maintained, contributing to an overall pleasant stay. The combination of its strategic location and the quality of its facilities ensures that 'Les Closes' is an excellent choice for travelers aiming to immerse themselves in the vibrant heart of Andorra.
Breakfast
Les Closes in Escaldes-Engordany, Andorra, offers a breakfast experience that receives high praise from its guests. The buffet breakfast is particularly noted for its variety and abundance, catering to a wide range of tastes and preferences. Guests consistently appreciate the extensive selection of cold meats, cheeses, pastries and fresh products available, ensuring that nothing is missing.
Many reviews highlight the breakfast as being very good, rich and delicious with some even describing it as spectacular and outstanding. The breakfast is included in the room price, adding significant value to the stay. Guests also find the dining room to be well-organized and the staff pleasant, contributing to an enjoyable and stress-free morning meal.
Despite the overwhelmingly positive feedback, a few guests mention areas for improvement, such as the limited availability of vegan options and the occasional crowded space. A small number of reviews also note that the quality of some items has declined over the years or suggest adding more variety to the options.
Overall, the breakfast at Les Closes is highly recommended, offering a hearty and satisfying start to the day that exceeds many guests' expectations. The modern facilities, central location and comprehensive breakfast make it an excellent choice for travelers seeking comfort and convenience.
Dinner
Les Closes offers a variety of dining options that guests have generally appreciated. The hotel’s own restaurant receives positive remarks for its quality-price ratio with meals that are both well-prepared and delicious, especially the pizzas. Guests recommend trying the daily specials that are available at noon and the reasonably priced dinner menu offering good variety. The dining experience is noted for its good quality food, including a correct menu and tasty evening options.
The restaurant is conveniently located right at the entrance, making it easily accessible for those staying at the hotel. The dining room arrangement upstairs provides a nice setting for enjoying meals. While there are many restaurants nearby, it is often suggested to dine on-site for a satisfying experience.
However, some critiques include early closing times at 23:00, occasional smoke and noise from other diners and mixed reviews about the restaurant staff’s motivation and treatment by management. Despite minor drawbacks, the general consensus indicates that the hotel restaurant is an excellent choice for a good meal.
Rooms
'Les Closes' is a well-regarded hotel known for its modern, clean and spacious rooms, which have recently been renovated. The rooms are noted for being very comfortable with many guests appreciating their cleanliness and functional layout. Many rooms offer terraces or balconies, providing lovely views and a pleasant extension of the living space.
Despite some occasional issues with the air conditioning and the size being on the smaller side in triple rooms, most visitors find the room sizes adequate and well organized. The modern decor and new facilities, including large flat-screen TVs and small fridges, contribute to an enjoyable stay. The bathrooms, although stylish with glass enclosures, sometimes compromise on privacy, which might be a concern for some guests.
Overall, the hotel promises a comfortable stay with spacious, well-maintained and tastefully decorated rooms that are both clean and inviting. Whether traveling alone, as a couple or in a small group, most guests leave with positive impressions of their accommodations, making 'Les Closes' a reliable choice for a modern and comfortable lodging experience.
Beds
Les Closes offers a varied experience when it comes to the comfort of their beds. The majority of guests point out that the beds are very comfortable with many praising the comfort and cleanliness of both the bedding and mattresses. Some reviewers have found the beds to be cozy, supportive and even described some as super comfortable. High praise also includes comments about the quality of the bedding and many appreciated the options available for pillows.
However, not all feedback was entirely positive. A number of guests mentioned that the beds felt small or narrow, which affected their sleeping experience. Some noted the mattresses were either too hard or too soft for their liking and a few found the pillows to be too thin or unsupportive. Additionally, certain beds were deemed uncomfortable or in need of improvement.
Overall, while there is room for enhancement, particularly regarding the size and firmness of some mattresses and pillows, the consensus leans towards a generally positive sleep experience at Les Closes.
Cleanliness
Les Closes has earned a reputation for its impeccable cleanliness and well-maintained facilities, making it a standout choice for travelers who prioritize hygiene. Numerous reviews highlight how the hotel and its rooms are consistently spotless and well-kept, creating a comfortable and welcoming environment for guests. The modern and recently renovated rooms are especially noted for their cleanliness with several guests describing them as super clean, tidy and fresh.
The hotel's common areas, bathrooms and amenities also receive high praise for their cleanliness and maintenance. Guests appreciate the attention to detail and the daily cleaning service which ensures that everything remains in pristine condition throughout their stay. Despite a few isolated incidents of minor oversights, the overall feedback emphasizes a high standard of cleanliness that significantly enhances the guest experience.
Additionally, the functional and modern design of the rooms, combined with the hotel's central location, contributes to a pleasant and convenient stay. The friendly and effective cleaning staff further bolster the hotel's reputation for cleanliness, making Les Closes a top choice for travelers seeking a clean, modern and comfortable accommodation option.
Staff
At Les Closes, guests consistently highlight the remarkable service provided by the hotel's staff. Reviews repeatedly commend the team for their friendliness, attentiveness and helpfulness. From the professional and competent receptionists to the courteous and welcoming atmosphere throughout the hotel, the staff's dedication to excellent service is frequently praised. Visitors note that the reception staff stands out for being especially accommodating with mentions of a particular willingness to go the extra mile.
The cleanliness of the hotel also receives positive feedback, contributing to the overall pleasant experience. Reviewers often express gratitude for the warm hospitality and efficient service they received during their stay. The exceptional treatment and positive interactions with staff members—including reception, cleaning and restaurant personnel—create a welcoming environment for guests. Despite some instances reflecting less-than-perfect interactions, the vast majority of reviews speak highly of staff's friendliness and professionalism, helping make Les Closes a highly recommended choice for travelers.
Wi-Fi
Les Closes offers a mix of experiences when it comes to their Wi-Fi service. Many guests have praised the high-speed and excellent Wi-Fi, highlighting that it works very well and is top quality. They appreciated the free and fairly reliable internet connection, which is crucial, especially for work-related activities.
However, on the flip side, several guests have encountered issues with poor Wi-Fi connectivity, particularly in the rooms. Comments about weak signals, unreliable connections and difficulties in finding the guest network indicate that the hotel's internet service could benefit from improvements. Some reported that the Wi-Fi did not reach their rooms at all and others noted problems with the Wi-Fi button on their smart TVs.
Overall, while some visitors were satisfied with the Wi-Fi service, others felt that it was inconsistent, especially in more remote parts of the hotel. Future guests might want to consider these varied experiences when planning their stay.
Parking
Les Closes offers parking facilities that are generally praised for their convenience, being available both onsite and nearby. Guests appreciated the underground parking, highlighting the reasonable charge of $18 per day compared to the surroundings. The accessibility and convenience are often noted with some finding it easy to park their vehicles, including electric cars.
However, several reviews point out that the parking spaces can be tight and challenging to maneuver, particularly for larger vehicles. The parking is often described as narrow, leading to difficulty for some guests. Finding the parking entrance can be problematic for newcomers and there have been mentions of unclear parking signs. While the price is seen as reasonable by many, some guests believe it is on the expensive side and were surprised by the additional cost.
In conclusion, while there are mixed opinions, the general sentiment is that Les Closes provides convenient and secure parking options, albeit with some limitations in terms of space and ease of access.
Family
When considering Les Closes for a family vacation, the overall consensus from guests highlights its suitability for families with kids. The hotel features a family-friendly atmosphere, which extends from the spacious family rooms to the shared dining areas designed to maximize family comfort and convenience.
Guests appreciated the hotel's clean and comfortable accommodations, noting the family-suited rooms and adjoining room options that simplify traveling with children. Families found the facilities to be practical, supporting an enjoyable stay with useful amenities and a welcoming environment. Les Closes also stands out for its excellent value for money, making it an ideal choice for budget-conscious travelers seeking a family-oriented experience.
The location adds to the hotel's appeal, being right on the main street and perfect for shopping excursions. Although some found the triple rooms a bit tight and the bathroom space limited for three people, the overall feedback was positive. The hotel's staff provides a familiar and warm treatment, enhancing the guest experience by easing logistical concerns such as heating food for toddlers or accommodating late check-outs.
Les Closes not only caters to families but also comes highly recommended by guests who praise the ease of staying with children and the good family atmosphere. Additionally, the nearby huge children's park is a notable feature for keeping the little ones entertained.
In summary, Les Closes is a recommended, family-friendly hotel offering comfort, convenience and a great atmosphere for families traveling with kids. Many guests expressed their intention to return, further underscoring its appeal as a dependable choice for a family getaway.
3 Star
Les Closes in Andorra stands out as a formidable three-star hotel that consistently exceeds expectations. Many guests feel it operates at a level closer to a four-star establishment, praising it for providing outstanding value for money. The hotel's cleanliness and quality have made for incredibly good stays, remarked upon as one of the best in its price range.
Guests have noted that the rooms and services offered are of high caliber with some expressing surprise at the value and quality for the price paid. The breakfast and overall value are repeatedly highlighted as perfect for the price, making the hotel a great choice for those seeking excellent amenities without breaking the bank.
Despite its three-star classification, Les Closes manages to deliver an experience truly above the average, offering quality rooms and services that far exceed typical expectations. While some found the rooms hot, this seems a minor drawback compared to the overall positive experience.
In conclusion, Les Closes is highly recommended for anyone seeking an excellent three-star hotel experience that feels more like a four-star stay, marked by exceptional value and quality in the heart of Andorra.
Accessible
Les Closes boasts a prime location with top-notch accessibility, making it easy for guests to navigate the area and enjoy their stay. The hotel is particularly well-suited for those with a large car, offering easy access to parking, despite the additional expense. Rooms are accessible for wheelchair users and the overall layout of the hotel ensures it's easy to get around, even with a stroller. The presence of an elevator aids significantly in moving between floors, although there are suggestions for installing a ramp next to the stairs to further break down architectural barriers and improve access.
However, there are areas that could benefit from improved accessibility features. The receptionist's counter was noted as being somewhat inaccessible and there were isolated concerns about locating and navigating the hotel upon arrival. Still, the pedestrian-friendly surroundings, along with the hotel's calm and peaceful atmosphere, ensure a pleasant and comfortable stay.
Dog Friendly
Les Closes is a highly dog-friendly hotel, making it an ideal choice for travelers accompanied by pets. Guests frequently highlight the welcoming atmosphere for dogs, emphasizing that pets are allowed and warmly received. The hotel offers dedicated pet-friendly amenities, such as separate breakfast options for pets. Rooms are spacious enough to comfortably accommodate pet beds without hindering movement and modern pet rooms enhance the experience.
Visitors appreciate that dogs are welcome in various areas of the hotel, including the restaurant and there is no issue with barking disturbances. The convenient location of the hotel is also a plus, allowing for easy travel with pets and ensuring a pleasant stay for both pets and their owners.
However, it’s worth noting that there are additional charges for bringing a pet, which are not included in the standard reservation price. Some guests also mentioned extra costs for requesting additional items like pillows. Despite this, the overall reception for pets is highly positive with friendly and polite staff contributing to a comfortable and enjoyable experience for both humans and their furry companions.
No, Les Closes doesn't have any pool.
No, a spa isn't available at Les Closes.
Yes, Les Closes welcomes dogs.
Yes, parking facilities are available at Les Closes.