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Summary of reviewsThe Great Ocean Road Resort in Anglesea is highly praised for its exceptional location along the iconic Great Ocean Road. Guests appreciate its proximity to the beach, vibrant local life and scenic views of the ocean and river. The resort's central position ensures easy access to shops, cafes and dining options, making it an ideal spot for those looking to explore or relax. The well-maintained facilities, inviting atmosphere and friendly staff contribute to a memorable stay with options to enjoy the pool, local walking trails or simply the tranquil surroundings.
Breakfast offerings present a mixed experience. While some guests enjoy the convenience of room delivery and specific items like breakfast burgers and banana bread, others find the quality and variety lacking. Late deliveries and basic presentation have been pointed out as areas needing improvement. The dinner experience, however, receives more consistent praise. The on-site Coast Restaurant is noted for its excellent and beautifully presented meals, though it may be seen as pricey and somewhat formal for families. Takeaway and room delivery options provide additional flexibility.
The rooms at the resort receive high marks for their spaciousness, modern amenities and cleanliness. Guests consistently commend the comfort and comprehensive facilities, including kitchenettes and spa baths. The serene and peaceful environment enhances the relaxing experience. However, occasional issues with cleanliness, noise levels and parking were noted. Overall, the rooms are well-regarded for their quality and comfort.
Cleanliness across the resort is generally well-maintained with fresh, comfortable rooms and a clean, modern ambiance. Communal areas like the pool are kept in good condition and regular housekeeping is effective. Nonetheless, a few inconsistencies in daily room cleaning and minor issues with dust and fixtures were mentioned.
The resort staff is celebrated for their accommodating, friendly and helpful nature, making guests feel welcome throughout their stay. Their professionalism and warmth significantly enhance the guest experience, particularly at the reception and restaurant.
The WiFi service indicates some variability in quality with decent connectivity in certain areas but issues like weak or slow signals reported in others. As an amenity, it could benefit from more consistent performance.
Spa facilities offer a luxurious touch with spacious in-room spa baths and a clean, modern atmosphere. Guests enjoy the on-site day spa and indoor pool, though some noted occasional functionality issues with the spa amenities and found them somewhat expensive.
The gym is well-equipped and appreciated for its functionality, contributing positively to the guest experience despite minor instances of cleanliness and temporary closures.
The pool area, especially the indoor heated pool, is a highlight, well-maintained and enjoyed by families. The adjoining recreational options, such as tennis courts and a jump park, enhance the resort's appeal, particularly for children.
Overall, the Great Ocean Road Resort receives positive reviews for its prime location, well-equipped rooms, excellent dining at the Coast Restaurant, clean facilities and friendly staff, making it a favored destination for both relaxation and adventure along the Great Ocean Road. Show more
Read review summaries for all categories
Categories
Hotel with Spa
Includes spa facilities, enhancing the resort experience along the Great Ocean Road.
Family Friendly Hotel
The resort features an indoor heated pool and playground. There are family-friendly dining options. It is located a short walk from the beach.
Hotel with Swimming Pool
Located in Anglesea, this resort offers a fantastic pool area for guests. The resort also provides other amenities that enhance the overall experience, ensuring a memorable stay with excellent pool facilities.
Heated Pool Indoor Pool Children's Pool
Cheap Hotel
While a resort, it still offers a balance of amenities and value. It is a popular choice that provides a comfortable stay without excessive costs.
Hotel with Tennis Courts
The resort is known for its well-received tennis courts, which are particularly popular with families and teens. The tennis courts alongside other facilities contribute to a family-friendly atmosphere.
Hotel for Yoga
Offers guided yoga classes onsite and includes yoga as a core activity in its all-inclusive wellness retreat packages.
Boutique-style Hotel
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Hotel with Gym
5-Star Hotel
Hotel with Children's Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Two-Bedroom Deluxe ApartmentThis apartment features a balcony, a fully equipped kitchen and a lounge area with a flat-screen HD TV.
Please note that the price is based on 4 guests. Maximum occupancy is 4, being 2 adults and 2 children (see Hotel Policies).
Please note these apartments are located upstairs.
Family RoomThis room features a balcony, a kitchenette and a flat-screen HD TV.
Please note that the price is based on 4 guests. There is no capacity for additional guests.
One-Bedroom StudioThis studio features a kitchenette and flat-screen HD TV.
Suite with Spa BathThis suite features a spa bath, a kitchenette, a flat-screen TV and a DVD player.
Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).
Standard Double RoomThis room features a kitchenette and flat-screen HD TV.
Please note that the price is based on 2 guests. There is no capacity for additional guests.
Standard Twin RoomThis room features a kitchenette and flat-screen HD TV.
Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).
Please note these apartments are located upstairs.
Two-Bedroom Apartment with River ViewThis apartment features a balcony overlooking Anglesea River, a fully equipped kitchen and a lounge area with a flat-screen HD TV.
Please note that the price is based on 4 guests.There is no capacity for additional guests.
Please note these apartments are located upstairs.
Guest Reviews
8.6
Very Good
Location
Nestled along the iconic Great Ocean Road, the Great Ocean Road Resort in Anglesea boasts an exceptional location that appeals to many travelers. Guests often highlight its proximity to the beach, making it a perfect destination for those looking to enjoy the coastal vibe and enjoy water sports or peaceful walks by the water. The resort's central location in Anglesea ensures that shops, cafes and dining options are all within walking distance, adding to the convenience for visitors.
With scenic views out over the ocean and river, the tranquil and picturesque setting of the resort is frequently praised. It's close enough to enjoy the vibrant local life, yet far enough from city buzz to offer a serene retreat. The resort is also lauded for its easy accessibility, located right on the Great Ocean Road, making it a convenient stop for road trippers, especially those en route to attractions like the Werribee Zoo.
The blend of prime location and the resort's well-maintained facilities create an inviting atmosphere for guests, many of whom appreciate the friendly and helpful staff. Whether guests want to relax by the pool, explore local walking trails or simply enjoy the beautiful outlook, the Great Ocean Road Resort seems to consistently offer an enjoyable and memorable stay.
Breakfast
Visitors to the Great Ocean Road Resort have had mixed feelings about the breakfast offerings. Several guests appreciated the convenience of having the breakfast delivered to their rooms with some noting that the coffee and breakfast items like breakfast burgers, banana bread and cookies were delightful. The in-bed breakfast option was a highlight for many and the inclusion of breakfast in the room rate was seen as a good value for money by some patrons.
However, the overall execution of the breakfast left many guests wanting more. There were numerous instances of late deliveries, which disrupted plans for the day. Several guests found the quality of the breakfast to be subpar with reports of basic, uninspired offerings such as unsliced bread, jam and juice packed in a paper bag. The lack of variety and poor presentation were recurring issues. Some visitors were disappointed by the absence of a buffet breakfast in a restaurant setting, which was either unavailable or not clearly communicated.
It's suggested that the resort could better cater to families with young children and provide more guidance on breakfast options. While a few guests noted satisfaction with their breakfast experience, the general consensus points to a need for improvement in quality, presentation and service timeliness to meet guests’ expectations.
Dinner
Great Ocean Road Resort offers a variety of dining experiences that have received mixed but mostly positive feedback from its guests. The on-site restaurant is frequently praised for its excellent and beautiful meals with several guests describing the dining experience as a culinary dream and a treat. The fine dining experience at the Coast Restaurant is particularly highlighted; the food is often described as amazing, sensational and accompanied by a great wine selection.
However, some guests felt the restaurant was a bit pricey and somewhat posh, indicating it might not be suitable for children or families. Despite this, the lovely restaurant staff and great facilities added to the overall positive experience for many diners.
Takeaway options from the main restaurant, including room delivery, have been appreciated. Other dining options, such as the Japanese restaurant, received less favorable comments. Additionally, a few guests noted delays with breakfast service.
Overall, while the pricing and ambiance may not suit everyone, the quality of the food and service at Great Ocean Road Resort’s main restaurant generally impresses guests, making it a notable feature of their stay.
Rooms
The Great Ocean Road Resort offers a range of room experiences, heavily favoring spacious, modern and well-equipped accommodations. Many guests appreciated the large, clean and tastefully decorated rooms, which often featured comfortable beds, quality fittings and ample amenities such as kitchenettes and spa baths. The property's strategic location near the shopping strip, along with lovely views and modern designs, added to its appeal.
Positive feedback highlighted the spaciousness and comfort of the rooms and the cozy, homely atmosphere they provided. The resort's modern decor, cleanliness and comprehensive facilities, such as large screen TVs and comfortable beds, received consistent praise. Many guests found the staff to be welcoming and enjoyed the peaceful and quiet environment, which contributed to a relaxing stay.
However, a few areas for improvement were noted. Some guests reported issues with room cleanliness, noise levels due to thin walls and occasional lack of soundproofing. Bathrooms in some rooms were noted to be small and a few rooms were not adequately aired or prepared upon arrival. Parking was mentioned as limited and could be a bit of an issue.
Despite these minor setbacks, the overall sentiment towards the rooms at Great Ocean Road Resort remains highly positive with many guests enjoying the comfort, modern amenities and convenient location.
Beds
The Great Ocean Road Resort has received largely positive feedback concerning their beds from recent guests. A significant number of reviewers have praised the beds for being comfortable with descriptions ranging from "very comfy" to "super comfortable." The king-size pillows have also garnered high marks for their comfort. Many visitors appreciated the large size and refreshing linens, making their stay restful and welcoming.
However, some guests noted areas for improvement. Issues like beds being too low to the ground, mattresses being either too soft or too hard and some beds feeling like two singles pushed together were mentioned. A few reviews pointed out that the mattresses were worn out and sagged in the middle or were firm and outdated. There were also comments about uncomfortable pillows and single beds being inadequate for adult use.
Despite these criticisms, the overall sentiment suggests that the beds at Great Ocean Road Resort contribute positively to a comfortable stay, enhanced by the friendly, accommodating staff and elegant decor. For travelers seeking a good night's sleep, the majority of guests reported satisfactory to excellent experiences with the bedding and sleeping arrangements.
Cleanliness
The Great Ocean Road Resort has garnered praise for the cleanliness and modern feel of its accommodations. Guests frequently mention that the rooms are clean, fresh and comfortable. The modern decor and well-appointed kitchens also stand out positively in many reviews. Many guests appreciated the resort's serene and airy environment, which contributes to a relaxing stay. Clean bed linens and spacious rooms add to the overall comfort.
Moreover, the cleanliness of communal areas like the pool was noted as a positive and the staff were often described as friendly and helpful, further enhancing the guest experience. Regular housekeeping appears to have been efficient in many instances, ensuring that rooms were cleaned well prior to guests' arrival and that amenities were well-kept.
However, it's important to note that feedback was not uniformly positive. There were complaints about the lack of daily room replenishment and issues with dusty fixtures or inadequately cleaned bathrooms. On occasion, the floors and some surfaces appeared to need more attention. Although the resort receives a lot of praise, some guests noted that more rigorous cleaning could further elevate the experience.
In summary, while the Great Ocean Road Resort generally excels in providing a clean, comfortable and modern environment for its guests, there is room for consistency, particularly in maintaining daily cleanliness standards across all rooms and facilities.
Staff
At the Great Ocean Road Resort, the staff consistently receive praise for their exceptional service and hospitality. Guests repeatedly highlight the accommodating, friendly and helpful nature of the team, making for a welcoming atmosphere throughout their stay. Words like "amazing," "fantastic," and "super friendly" frequently surface in reviews, reflecting the high level of satisfaction visitors experience.
The professionalism and warmth of the staff are evident with special mentions of the reception and restaurant teams adding a personal touch to the overall guest experience. Reviewers commend the informative and communicative approach of the staff, which ensures a smooth check-in process and a comfortable stay.
Despite a couple of minor criticisms, the vast majority of feedback paints a picture of a resort bolstered by a team that is not only efficient but genuinely cares about guest satisfaction. Whether interacting with the reception, spa or restaurant personnel, guests feel well-tended to, contributing to the resort's relaxing and inviting ambiance.
Wi-Fi
The Great Ocean Road Resort offers WiFi as one of its amenities, providing guests with internet access during their stay. Some guests have found the WiFi to be of good quality, noting that it was really good in certain areas. However, there are several mentions of issues with the WiFi signal with some guests finding it weak, slow or not available in rooms. The WiFi signal generally needs improvement with reports of it being on and off and certain guests deeming it hopeless. While it’s clear that WiFi is included and available in the resort’s amenities, there is room for improvement in ensuring a more consistent and robust connection for all guests.
Spa
The reviews about the Great Ocean Road Resort's spa facilities present a mixture of positive and negative feedback with particular praise for the luxurious aspects. Guests appreciated the spa baths available in the rooms, describing them as massive and noting their enjoyable experience, even for a 6ft partner who could lay down comfortably. The indoor pool and spa were considered highlights by many, complemented by the resort's clean, modern and friendly atmosphere.
The on-site Lux Spa offered a lovely ambiance with experienced massage therapists, contributing to guests' relaxation alongside other amenities like the pool, gym and restaurant. The day spa and its sauna facilities received high marks as well with the spa service noted as incredible by some.
However, certain issues did arise. Some guests found the spa expensive or unavailable and there were mentions of spas not working or needing better functionality, possibly linked to recent heater installations. Moreover, a few found the spa bath cold or considered it slippery, raising safety concerns. Despite these problems, the overall experience was enhanced by the heated pool and other resort features.
In summary, while the Great Ocean Road Resort boasts a luxurious and clean atmosphere with a diverse range of spa facilities, potential guests should be aware of some inconsistent spa services that may impact their stay.
Gym
The gym at Great Ocean Road Resort consistently receives positive feedback from guests. It is described as well-equipped and functional, featuring a great amount of equipment suitable for lifting and diverse fitness activities. Many guests appreciated the excellent fitness center, deeming it fantastic and highly useful. The resort offers more than just a gym; visitors also enjoyed the accompanying amenities like the spa pool and additional facilities.
While most mentions highlight the cleanliness and operational status of the gym, a few comments did mention issues such as a dirty floor and temporary closures due to refurbishment. Despite these minor setbacks, the overall functionality and equipment quality of the gym left a strong impression on guests with several emphasizing daily use during their stay.
Pool
Great Ocean Road Resort offers a range of recreational facilities and the pool area stands out as a highlight for many guests. The resort boasts both indoor and outdoor pools with the indoor heated pool receiving frequent praise. Visitors appreciate the heated feature, especially during cooler weather, making it a delightful addition to their stay.
Families find the pool particularly enjoyable with many kids loving their time in the water. The surrounding amenities, including tennis courts and a trampoline park, add to the plethora of activities available. Despite occasional feedback that the pool can be a bit cold or not heated to the desired temperature, the overall sentiment remains positive. Guests note the pool area as well-kept, clean and well-equipped, contributing to an enjoyable experience.
In addition to the pools, the inclusion of a spa bath and gym enhances the appeal of the resort. Friendly staff and convenient facilities like room service further complement the resort's offerings, making it a popular choice for visitors seeking a pleasant getaway. Although there are minor concerns about the pool size and heating consistency, the resort's location and amenities continue to leave a favorable impression on its guests.
Tennis
The Great Ocean Road Resort boasts well-received tennis courts that are particularly popular with guests, especially teens and families. Descriptions commonly highlight the courts as great, really good and even excellent. Many find them to be a hit, contributing significantly to the family-friendly atmosphere of the resort. The tennis courts, alongside a jump park, offer a fun and engaging activity for children, making the resort an appealing destination for travelers with kids.
Guests appreciate that most rooms are conveniently located just a short walk from the tennis courts and the heated pool, enhancing the overall guest experience. Despite the predominantly positive feedback, there were a few mentions of the courts needing resurfacing and equipment upgrades. Additionally, during peak times in summer, securing a spot on the courts can be challenging. Overall, the tennis facilities at the Great Ocean Road Resort are generally well-regarded and contribute to the resort's appeal.
Family
Great Ocean Road Resort is highly praised for being an excellent family destination, offering numerous activities for kids. The resort features an indoor pool, which kids absolutely love and trampolines that are a big hit among young guests. Additionally, teens especially enjoy the tennis and basketball facilities.
The resort's accommodations are tailored for family comfort with spacious grouped rooms that are safe for even the smallest family members. Guests have highlighted the variety of entertainment options available on-site, including a trampoline park and an entertainment area specifically for kids.
Families visiting the resort find it very convenient with close proximity to shops and local attractions, making it easy to combine relaxation and sightseeing. The resort also includes great facilities such as a pool, spa, dining room and even a cocktail bar. Visitors describe the atmosphere as very family-friendly and accommodating, ensuring that both children and adults have a memorable stay.
Overall, Great Ocean Road Resort stands out as an amazing choice for a family getaway, offering ample activities to keep children entertained while also providing a comfortable and enjoyable environment for adults.
Business
Great Ocean Road Resort offers an ideal combination of business-friendly amenities and comfortable accommodations. The resort is highly praised for its suitability for business meetings and destination events. The friendly, informative staff contribute to an encouraging work environment, making it a frequent choice for business travelers. The business center is described as functional, ensuring that guests have the necessary facilities while working away from home. Additionally, the rooms are consistently noted as great, providing a pleasant stay and further enhancing the overall experience for business guests. Wi-Fi availability is also a recognized need for business travelers, contributing to the resort’s appeal for those requiring consistent connectivity.
Children's Pool
The children's pool at Great Ocean Road Resort receives positive feedback with many guests noting that their kids loved the indoor pool and found it suitable for children. While it's described as cute and equipped with adequate facilities, some suggest it could be more kid-friendly and better heated. The resort is generally well-regarded for its family-friendly environment, complete with additional amenities like a trampoline and spa and an entertainment area for kids. However, there's a minor gripe about the additional cost for the jumping area after an already expensive stay. Overall, the pool is spacious enough for children and adds to the resort's appeal for families.
Heated Pool
The heated pool at the Great Ocean Road Resort offers a mixed experience for visitors. Guests frequently appreciated the indoor heated pool, describing it as amazing and a great feature for kids. Many found it particularly enjoyable after a long day on the Great Ocean Road with some noting that it felt like a giant hot bath. Despite the praise, there were mentions of the pool temperature not meeting expectations with several guests wishing it were warmer. The pool and spa areas, though generally enjoyed, could benefit from improved heating according to some reviews. Overall, the heated pool is a notable amenity that adds value to a stay, especially during the winter months. However, potential visitors should be aware that the temperature might not always be to their liking and on rare occasions, the pool might be out of service.
Indoor Pool
The indoor pool at the Great Ocean Road Resort receives consistent praise from guests with many describing it as great, fantastic and excellent. It is particularly noted for being kid-friendly with families appreciating how much their children enjoyed it. The pool's temperature, however, has mixed feedback; some guests believe it could be better heated. Aside from this, the pool, along with the gym and spa, contributes to a positive experience at the resort. Overall, the indoor pool serves as a significant highlight for visitors.
Boutique-Style
Nestled along the scenic Great Ocean Road, the Great Ocean Road Resort stands out with its charming and unique style. The hotel is nicely designed and furnished, featuring decor that is both stylish and inviting. Guests have praised its boutique atmosphere, finding the setting cute, quaint and imbued with a personal touch. While a few visitors noted that it didn't entirely offer a boutique experience, the resort's distinctive and original character cannot be denied. Overall, the Great Ocean Road Resort provides a delightful and visually appealing stay for visitors.
Luxury
Great Ocean Road Resort offers a luxurious experience highlighted by stylish decorations and luxury furniture. Guests find the resort to be a superb place to stay and relax with rooms that are spacious, well-equipped and well-appointed. The ambiance is both beautiful and modern, providing a pleasant and comfortable environment for a high-end getaway. The overwhelmingly positive feedback emphasizes the resort's commitment to creating a luxurious and relaxing atmosphere for its guests.
Yes, Great Ocean Road Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool.
Yes, a spa is available at Great Ocean Road Resort.
No, Great Ocean Road Resort doesn't allow dogs.
No, parking facilities aren't available at Great Ocean Road Resort.