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Summary of reviewsThe Holiday Inn Express & Suites - Ann Arbor - University South by IHG is highly praised for its ideal location, cleanliness, and exceptional service. Situated conveniently near the I-94 Freeway, the hotel offers easy access to the University of Michigan and downtown Ann Arbor, while maintaining a peaceful setting away from heavy traffic. Guests appreciate the spacious, clean, and modern rooms equipped with contemporary amenities, contributing to a comfortable stay. The hotel's reputation for cleanliness is consistently reinforced by the immaculate condition of both the rooms and common areas.
The complimentary breakfast receives positive feedback for its diverse selection and quality, featuring hot options like pancakes and omelettes, complemented by the friendly and attentive breakfast staff. While there are minor areas for improvement, the breakfast service is regarded as a strong aspect of the hotel experience. The hotel's staff are frequently commended for their exceptional service and welcoming demeanor, with specific mentions of team members who go above and beyond to ensure guests feel valued and well-cared for.
The indoor pool is a popular feature, providing a pleasant environment for families and individuals looking to relax, despite occasional maintenance closures. The beds are another highlight, noted for their comfort and quality, contributing to restful nights for guests. Overall, the Holiday Inn Express & Suites - Ann Arbor - University South by IHG is celebrated for providing a clean, comfortable, and welcoming experience, making it a preferred choice for travelers visiting the area. Show more
Read review summaries for all categories
Categories
Hotel with Swimming Pool
Offers an indoor pool and complimentary breakfast, providing a comfortable and convenient stay near the university. Known for its modern amenities and service.
Heated Pool Indoor Pool
Hotel with Gym
Holiday Inn Express & Suites Ann Arbor - University South has a fitness center. It provides guests with facilities to engage in physical exercise.
3-Star Hotel
Provides modern accommodations with a complimentary breakfast. The indoor pool and fitness center add to the value, making it a solid choice for travelers.
Hotel with Indoor Pool
An indoor pool is available for guests at this hotel. The pool area is furnished with sun loungers, offering a place to relax by the water.
Hotel for Honeymoon
Hotel with Heated Pool
Room Types
Standard King RoomThis double room features a private bathroom and air conditioning. The unit offers 1 bed.
Standard Queen Room with Two Queen BedsThis double room features a private bathroom and air conditioning. This double room offers a flat-screen TV. The unit offers 2 beds.
King Suite with Sofa BedThis double room offers a private bathroom, and air conditioning. This double room features a flat-screen TV. The unit has 2 beds.
Standard RoomThis double room has a private bathroom and air conditioning. This double room offers a flat-screen TV. The unit has 1 bed.
Suite with Two Beds - Non-SmokingThis suite has a private bathroom and air conditioning. The unit has 2 beds.
Standard King Room with Roll-in Shower - Mobility AccessibleThe spacious double room provides air conditioning, as well as a private bathroom featuring a shower. This double room features a flat-screen TV. The unit offers 1 bed.
Standard King Room - Communications AccessibleThis double room features a private bathroom, and air conditioning. This double room offers a flat-screen TV. The unit has 1 bed.
Standard Queen Room with Two Queen Beds - Communications AccessibleThe spacious double room features air conditioning, as well as a private bathroom boasting a bath. This double room offers a flat-screen TV. The unit has 2 beds.
Standard Queen Room with Two Queen Beds - Communications AccessibleThis double room has a private bathroom and air conditioning. This double room features a flat-screen TV. The unit has 2 beds.
King Room with Roll-In Shower - Disability AccessThe unit has 1 bed.
Suite - Hearing Accessible - Non-SmokingThe unit has 1 bed.
Standard Queen Room with Two Queen Beds - Communication AccessibleThe unit has 2 beds.
Guest Reviews
Location
The Holiday Inn Express & Suites - Ann Arbor - University South boasts an excellent location that's ideal for both leisure and business travelers visiting the University of Michigan and downtown Ann Arbor. Situated near the I-94 Freeway, it offers easy and convenient access to the campus and downtown attractions, making it a prime spot for those looking to explore the area. The hotel is close enough to the university to ensure a short commute, yet removed just enough to allow guests to enjoy a wider variety of dining options and charming local establishments.
Set in a quiet part of town, the hotel avoids the congestion of high-traffic areas while remaining within easy reach of significant local destinations, including stadiums, function venues, and malls. Visitors appreciate its proximity to various events and the ease of walking to nearby restaurants and cafes. Reviews often highlight the hotel's fresh and modern amenities, such as big, clean rooms and contemporary bathrooms, contributing to a comfortable stay in a vibrant setting.
Breakfast
The Holiday Inn Express & Suites in Ann Arbor - University South offers a breakfast experience that leaves many guests pleased with their stay. The hotel's breakfast service, noted for being complimentary, receives praise for its diverse selection and quality. Guests appreciate the abundance of options available, including a hot breakfast bar with fresh pancakes, omelettes, and the much-loved cinnamon rolls. The staff at breakfast are frequently lauded for their friendliness and attentiveness, ensuring that the buffet remains well-stocked and that guests feel accommodated.
While the vast majority of reviews highlight positive aspects of the breakfast, there are occasional mentions of areas for improvement, such as the lack of plant-based milk options and instances of the breakfast closing slightly earlier than expected. Some guests encountered slim pickings at times or found certain items, like oatmeal and coffee, lacking in quality. Despite these minor drawbacks, many guests consider the breakfast at this hotel to be better than most during the challenges of COVID, appreciating the variety, execution, and relentless efforts of the staff to maintain a satisfying dining experience. Overall, the breakfast service contributes positively to the hotel's reputation, making it a valued aspect of the guest experience.
Rooms
At the Holiday Inn Express & Suites - Ann Arbor - University South by IHG, guests consistently highlight the hotel's standout features: cleanliness and comfort. The hotel rooms are often described as spacious and well-maintained, allowing guests to enjoy a peaceful and tidy atmosphere during their stay. Modern furnishings and updated features add to the appeal, offering plenty of conveniences such as ample plugs for devices. Guests frequently mention the comfortable beds, which contribute to restful nights. The hotel's dedication to daily maintenance is evident, with attention to details like the replacement of towels, ensuring a fresh experience. Throughout the property, the emphasis on cleanliness and organization is apparent, creating a pleasant and modern environment for travelers seeking comfort and simplicity.
Beds
The beds at Holiday Inn Express & Suites - Ann Arbor - University South by IHG receive consistently positive remarks from guests, highlighting their comfort and quality. Many reviewers describe the beds as comfortable, and several go a step further, praising them as super comfy, cozy, and clean. Linens and pillows also earn compliments for their high quality, contributing to the restful experience. While most guests find the height of the beds satisfactory, one reviewer mentioned that a particular bed was too high. Overall, the general consensus is that these beds offer a great night’s sleep, with their soft and welcoming feel leaving a lasting impression on visitors.
Cleanliness
The Holiday Inn Express & Suites - Ann Arbor - University South by IHG stands out for its exceptional cleanliness, capturing the attention of guests who consistently praise the immaculate condition of the hotel. Visitors highlight the spotless rooms and common areas, often describing the property as clean and fresh-looking. The hotel is described as modern and well-maintained, with clean, comfortable rooms equipped with modern bathrooms. Guests appreciate not only the high level of cleanliness but also the cordial and friendly environment provided by the staff.
The cleanliness extends beyond just the rooms, as both the lobby, which has an inviting aroma, and the well-equipped fitness room also meet high standards. The hotel's location and amenities, including a satisfying breakfast and convenient parking, further enhance the guest experience. Overall, guests can expect a quiet, safe, and comfortable stay in a sparkling clean environment, making it a prime choice for travelers seeking a well-kept and welcoming accommodation.
Staff
At the Holiday Inn Express & Suites in Ann Arbor - University South, guests consistently praise the exceptional quality of the hotel's staff. Visitors frequently highlight the friendly and accommodating nature of the team, encountering kindness and warmth at every point of contact. Staff members such as William, James, and Nicole, specifically mentioned in the reviews, are noted for their phenomenal service and personal attention to guests. The front desk staff are commended for their courteous, professional, and helpful approach, often going above and beyond to enhance the experience for travelers.
The team, especially those serving breakfast, maintain a level of friendliness that contributes to a comfortable and welcoming environment. Guests describe easy and pleasant check-ins, with staff quick to respond to needs and requests. The consistent praise of the staff creates a picture of a hotel where guest service is a top priority, assuring that every visitor feels valued and well cared for during their stay.
Pool
The Holiday Inn Express & Suites - Ann Arbor - University South boasts a well-maintained indoor pool that many guests have praised for its enjoyable environment. The pool area is spacious and equipped with ample towels for convenience, while staying open until 11 pm offers flexibility for swimmers to enjoy a late-night dip. Despite its popularity, some visitors have found the water to be a bit cold, suggesting it may not be heated. Kids and other guests have expressed enjoyment in using the pool, with its depth noted as suitable for activities such as water aerobics. Nevertheless, there have been occasional disruptions with the pool being closed. Overall, the pool is a positive aspect of the hotel experience, adding to a comfortable stay near the University of Michigan.
Yes, Holiday Inn Express & Suites - Ann Arbor - University South by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites - Ann Arbor - University South by IHG.
No, Holiday Inn Express & Suites - Ann Arbor - University South by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express & Suites - Ann Arbor - University South by IHG.
Yes, Holiday Inn Express & Suites - Ann Arbor - University South by IHG has a gym.