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Summary of reviewsAnn Arbor Regent Hotel and Suites delivers a well-rounded experience, impressing guests primarily with its excellent location and high cleanliness standards. Strategically positioned near the University of Michigan and major highways, it offers easy access to restaurants, shopping areas, hospitals and family activities. The hotel’s quiet surroundings, well-maintained grounds, spacious, clean rooms and friendly staff further enhance its appeal.
The complimentary breakfast receives mixed reviews with many guests appreciating the variety and quality of hot items like scrambled eggs and waffles while suggesting improvements in variety and dining space. Cleanliness stands out with rooms and common areas consistently noted as very clean and inviting, supported by efficient housekeeping. Guests find the rooms spacious and comfortable, although updates and occasional maintenance issues were mentioned.
Staff members, including those at the front desk, housekeeping and breakfast crews, are frequently praised for their friendliness and helpfulness, significantly contributing to a positive experience. Amenities like a clean, well-maintained indoor pool and hot tub, a cheerful game room and family-friendly activities make it suitable for families and leisure travelers.
The WiFi service is mostly reliable, but with some areas needing improvement. The gym, although small and slightly outdated, is available 24/7 and includes a helpful instructor. The beds offer mixed experiences—many find them comfortable, while some described them as too soft or lumpy.
Overall, Ann Arbor Regent Hotel and Suites offers an inviting and practical choice for families, businesses and leisure travelers alike, demonstrating good value and solid amenities for a three-star hotel.
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