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Summary of reviewsBastion Hotel Apeldoorn Het Loo enjoys an enviable location near Palace Het Loo in a picturesque, green neighborhood. Its proximity to the city center, local attractions and public transport options enhance its appeal for both leisure travelers and those exploring the scenic surroundings. On-site conveniences like free parking and easy access to cycling and hiking routes further add to its charm.
The hotel's breakfast is highly praised for its extensive variety, including live cooking stations and a wide selection of dishes like smoked salmon and freshly fried eggs. Despite occasional minor critiques regarding fresh fruit and peak-time crowding, the overall quality and service receive favorable feedback.
Dinner experiences are generally positive with commendations for taste and value for money, even though some inconsistency in quality and service is noted. The dining area’s ambience, coupled with amenities like a swimming pool and bar, contribute to an enjoyable stay.
Rooms at Bastion Hotel Apeldoorn Het Loo are spacious, comfortable and clean with modern furnishings and appealing views, although some guests mention a slightly dated aesthetic and occasional noise issues. Family rooms, in particular, cater well to larger groups, providing ample space and comfort.
While the hotel garners mixed cleanliness reviews, most guests appreciate the modern, well-maintained rooms and the friendly staff. Certain areas, including public spaces, could benefit from more consistent cleaning standards.
The staff generally receive positive reviews for their friendliness and professionalism, though some guests report occasional lapses in service and attentiveness. The availability of free WiFi is appreciated, though its performance can be inconsistent.
Fitness facilities, including a gym and a swimming pool, are well-received, particularly the latter for its cleanliness and family-friendly atmosphere. Despite a few reports of the pool being chilly or temporarily unavailable, it remains a favored amenity.
Parking at the hotel is consistently praised for its ample space, ease of access and provision of electric charging points. This, along with family-friendly amenities and spacious rooms, makes the hotel a suitable choice for families.
Overall, Bastion Hotel Apeldoorn Het Loo is lauded for its excellent location, accommodating amenities and pleasant stay experiences, though there are areas needing improvement to enhance consistency and service quality. Show more
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Categories
Family Friendly Hotel
This hotel offers family rooms that are 40m2 and have four single beds in the same room. It has a spacious bathroom and all the facilities you would expect from a room. The hotel's pool is named as a positive point by many families with kids.
Hotel with Parking
Bastion Hotel Apeldoorn Het Loo provides plenty of free on-site parking for its guests. The availability of a large car park contributes to a hassle-free parking experience.
Hotel with Gym
This hotel offers fitness facilities that include a gym and a fitness room. It also features a swimming pool.
4-Star Hotel
This modern hotel has a great and royal history, located near the gardens of the Royal Palace Het Loo. It offers comfortable rooms and is known for its friendly and helpful staff. It includes a fitness center.
Hotel for Honeymoon
Romantic Hotel
Room Types
Deluxe Twin RoomPlease note that this room is suitable for not more than 2 persons.
Deluxe Family RoomThis room has 4 separate beds.
Junior SuiteSituated on the ground floor, this room features a bathroom including a walk-in shower.
Deluxe King RoomThe double room features air conditioning, a coffee machine, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room has parquet floors, a seating area with a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, as well as heating. The unit has 1 bed.
King Room with BalconyThis air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 1 bed.
Guest Reviews
7.6
Good
Location
Bastion Hotel Apeldoorn Het Loo boasts an enviable spot with numerous positive mentions of its prime location. Nestled close to the renowned Palace Het Loo, the hotel is perfect for visitors aiming to explore the regal grounds and gardens. The area around the hotel is noted for its beauty, situated in a picturesque, green neighborhood that's ideal for those who appreciate nature and scenic walks.
The proximity to the city center, which is a convenient walking distance of about 20-25 minutes, makes it an excellent base for tourists. The city center with its inviting avenues and vibrant dining options, adds to the hotel's appeal. It's also a strategic point for anyone looking to visit local attractions like the Apenheul Zoo and Julianatoren amusement park.
Public transport accessibility further enhances its appeal with bus connections readily available right outside the hotel, making trips into the city center effortless. Free parking on-site provides added convenience for those driving in. The hotel's setting also provides easy access to cycling paths and hiking routes, making it favorable for outdoor enthusiasts.
Overall, the location of Bastion Hotel Apeldoorn Het Loo consistently receives praise for being a perfect mix of serene natural surroundings and urban accessibility, catering well to both leisure travelers and those in town for specific destinations.
Breakfast
The breakfast at Bastion Hotel Apeldoorn Het Loo generally receives high praise from guests with many highlighting the extensive variety and wide selection at the buffet. Guests appreciate the live cooking stations, where dishes like omelets are freshly prepared, adding a delightful personal touch. Smoked salmon, freshly fried eggs and a range of breads, rolls, cheeses, cold cuts, fruits and yogurts are often mentioned as part of the varied offerings. Coffee lovers are pleased with the self-service machines providing options such as cappuccino and latte macchiato.
The breakfast experience is frequently described as delicious, plentiful and well-catered, ensuring that there is something for everyone. The overall quality of food and the attentive service contribute positively to the dining experience. Some guests find the breakfast a bit pricey but generally acknowledge the ample and well-presented spread.
However, not all reviews are entirely positive. A few guests mention that the breakfast could benefit from more fresh fruit and vegetables, fewer prepackaged items and more options for those with dietary restrictions like gluten-free, vegetarian or lactose intolerance. There were occasional comments about overcrowding, slow replenishment and understaffing, especially during peak times, which detracted from the experience for some.
Despite a few criticisms, the majority of guests seem impressed with the breakfast at Bastion Hotel Apeldoorn Het Loo, appreciating the hearty and diverse meal that starts their day on a satisfying note.
Dinner
Bastion Hotel Apeldoorn Het Loo offers a dining experience that generally receives positive feedback, particularly for dinner and breakfast. Guests commonly praise the quality and taste of the meals, frequently describing their dinners as delicious, well-cooked and enjoyable. The menu offers good value for money and features a reasonable selection of dishes with items like chicken satay and spare ribs often highlighted.
However, the dining experience is inconsistent. While many guests enjoy tasty and appetizing meals, others have noted issues such as undercooked vegetables, overly salty dishes or meals that appeared to be pre-prepared and reheated. Some reviews mention long waiting times and inexperienced service, which sometimes led to mistakes during dinner. Despite these issues, the staff are often described as resolving problems courteously.
The ambience and facilities, including a swimming pool and a bar, add to the overall experience, although some found the dining area noisy. For those who chose to dine in their rooms, the arrangements were generally satisfactory. Despite a mixed bag of reviews, many visitors appreciate the convenience of dining at the hotel and find the food quality to be good overall.
Rooms
Bastion Hotel Apeldoorn Het Loo seems to champion spacious accommodations with many visitors appreciating the large, comfortable rooms. Numerous guests highlighted the cleanliness of both the rooms and bathrooms, describing them as tidy and modern. The hotel also impresses with its well-furnished spaces, comfortable beds and ample parking facilities. Many rooms offer appealing views and some even feature balconies, adding to the pleasant stay.
While the hotel's aesthetic may feel a bit dated for some, its luxurious and spacious rooms are repeatedly praised. The climate control in the rooms ensures comfort with large beds and modern amenities contributing to a positive experience. The family rooms in particular provide generous space for ease and comfort, accommodating larger groups comfortably.
However, feedback about some rooms being noisy due to traffic and internal sounds was noted. A few reviews pointed out issues with cleanliness and noise disruption from appliances. Additionally, parts of the hotel could benefit from maintenance updates and some guests mentioned rooms feeling cold with inadequate heating.
Overall, Bastion Hotel Apeldoorn Het Loo offers a comfortable and pleasant stay with its spacious, clean and well-equipped rooms. The hotel stands as a solid choice for visitors seeking convenience and comfort, despite a few areas needing improvement.
Beds
Bastion Hotel Apeldoorn Het Loo receives largely positive feedback regarding its beds, highlighting their comfort and quality. Many guests appreciate the excellent and comfortable beds, often referring to them as great, very comfy and perfect. The spacious and modern design of the rooms, often featuring large and king-size beds, contributes to a restful stay. Some specific descriptions include super big beds, cozy beds and blissful beds, adding to the pleasant sleep experience.
However, there are mixed opinions about the firmness of the mattresses. While some guests find the mattresses firm and supportive, others mention issues such as beds being too hard or too soft with some even pointing out sagging mattresses and dips in the middle. Pillows also receive varied feedback with some finding them uncomfortable due to their softness or shape.
Despite a few criticisms about mattress softness and pillow comfort, the majority of guests enjoy a good night’s sleep, praising the beds for their comfort and spaciousness.
Cleanliness
Despite 'Bastion Hotel Apeldoorn Het Loo' receiving mixed feedback regarding cleanliness, a significant portion of reviews highlight positive experiences. Most guests found the rooms to be spacious, modern and very clean with some emphasizing well-maintained conditions and the neatness of the entire hotel. The staff was often described as friendly, contributing further to the overall experience. Additionally, the facilities were deemed to be great for the price with clean breakfast areas adding to the pleasant stay.
However, there were several negative points raised. Some guests encountered issues with dust, dirty floors and inadequately cleaned rooms and bathrooms. There were isolated reports of musty smells, stained walls and unclean public areas with a few remarks on outdated decor. Hygiene in communal spaces such as hallways, dining areas and the swimming pool was occasionally criticized. There were also specific instances where guests found old items left by previous occupants and general maintenance problems, such as dirty balconies and pool areas.
In summary, while the 'Bastion Hotel Apeldoorn Het Loo' appears to have many commendable attributes in terms of room cleanliness and friendly service, there is evident room for improvement in consistent cleanliness standards across all areas of the property.
Staff
Visitors to Bastion Hotel Apeldoorn Het Loo have mixed feelings about the staff, but many reviews highlight positive interactions. A significant number of guests found the staff to be very friendly, accommodating and professional. The reception, restaurant and housekeeping teams were frequently praised for their courteous and helpful service, contributing to a pleasant experience overall. Numerous reviewers noted the staff's attentiveness and willingness to assist with some guests specifically mentioning a warm and welcoming atmosphere created by the hotel team.
However, there were also criticisms regarding the professionalism and friendliness of some staff members. Instances of unfriendly or inattentive behavior, particularly at the reception, were pointed out by a few guests. Some visitors mentioned issues with understaffing and inexperienced personnel, leading to long waiting times and occasional service lapses.
Overall, while the friendliness and helpfulness of the majority of the staff at Bastion Hotel Apeldoorn Het Loo are frequently praised, there is room for improvement in terms of consistency and professional demeanor among certain team members.
Wi-Fi
The reviews for the WiFi at Bastion Hotel Apeldoorn Het Loo present a mixed picture. Guests appreciate that WiFi is included and is sometimes described as strong, stable and working well in reception areas and rooms. Some guests had a smooth experience with the internet connection, finding it acceptable and contemporary. However, there were numerous remarks about the WiFi being slow, unreliable or having poor reception, especially in the back rooms and suites. Complaints were made about streaming being impossible and internet not being up to date. Despite the availability of free WiFi, it was often considered one of the hotel's weaker points.
Gym
The Bastion Hotel Apeldoorn Het Loo offers fitness facilities that include a gym and a fitness room. Guests appreciate the availability of these amenities but note that the gym is notably small with basic cardio equipment. Despite its size, the gym is generally clean and comes with nice facilities. In addition to the gym, the hotel's fitness area also features a nice swimming pool, providing guests with comprehensive options for their exercise routines.
Pool
At Bastion Hotel Apeldoorn Het Loo, the swimming pool receives mixed reviews from guests with a significant emphasis on positive experiences. Many have praised the pool as being beautiful, clean and well-maintained, contributing to a pleasant and inviting atmosphere. Families particularly noted that their kids had an excellent time swimming and enjoying the facilities.
Guests appreciated the clean water quality with minimal chlorine smell, making for a comfortable environment. The extensive opening hours from 7 am to 11 pm and the pool’s good organization were additional highlights.
However, there were some drawbacks reported, such as occasional closures of the pool that left guests disappointed. Some also mentioned that the pool was sometimes chilly, detracting slightly from the overall experience. Despite these issues, the pool remains a favored amenity, offering a good spot for relaxation and fun.
In summary, the swimming pool at Bastion Hotel Apeldoorn Het Loo is generally well-regarded for its cleanliness, upkeep and family-friendly appeal, making it a positive aspect of the hotel stay, though occasional unavailability and temperature issues have been noted.
Parking
Bastion Hotel Apeldoorn Het Loo receives high commendation for its parking facilities. Guests consistently highlight the convenience of ample, free parking available directly at the hotel. With a large parking lot situated right in front of the hotel, finding a spot is straightforward and hassle-free. There's also the added benefit of electric charging points, which cater to eco-conscious travelers. The availability of both private and garage parking options further enhances the convenience. The ample parking, combined with inviting common areas and the hotel's beautiful outdoor swimming pool, makes it a highly appealing choice for visitors. Overall, the parking at Bastion Hotel Apeldoorn Het Loo is reviewed as excellent, reliable and effortlessly convenient.
Family
Bastion Hotel Apeldoorn Het Loo offers a well-regarded experience for families, particularly praised for its spacious family rooms that cater to various needs, including baby cots and child-safe amenities. The accommodations are described as excellent for family stays with multiple mentions of large, comfortable rooms ideal for up to four people. Guests appreciate the family-friendliness of the hotel and a few reviewers mentioned the accommodating nature of the staff towards specific family requests, such as dietary needs for those with coeliac disease.
The hotel's location is noted as convenient for family trips, adding to the overall positive sentiment about its suitability for vacations with children. The child-friendly environment is further highlighted by mentions of a safe pool area.
However, there are a few concerns worth noting. Some guests experienced delays in staff responsiveness and issues with noise, drafts and heating, which detracted from the family-friendly atmosphere for a few. Despite these isolated incidents, the general consensus remains that Bastion Hotel Apeldoorn Het Loo stands out as a family-friendly option with satisfactory accommodations and amenities for kids.
4 Star
Bastion Hotel Apeldoorn Het Loo presents a mixed bag of experiences regarding its four-star rating. Many guests noted that the hotel does offer luxurious and modern rooms, contributing to its four-star classification. The reception area received praise for its aesthetics and welcoming atmosphere. Additionally, friendly and professional service from the staff was frequently highlighted along with excellent facilities that justified the four-star rating for some reviewers.
However, a significant number of guests felt that the hotel fell short of four-star expectations. Criticisms were directed at the hotel's dated style and the service, which some found disappointing for the price category. Some reviews mentioned that the hotel's facilities and overall quality did not meet the standards typically associated with a four-star establishment, leading them to question the hotel's advertised rating.
Overall, while the hotel received commendations for its luxury rooms and professional service, there remains a notable disparity in guest opinions about whether the hotel's offerings align with its four-star claim.
Heated Pool
The Bastion Hotel Apeldoorn Het Loo boasts a well-maintained indoor swimming pool that is consistently appreciated by guests. Described as a heated and warm retreat, it is a notable highlight of the hotel experience. The pool’s heated environment adds a comforting touch, making it enjoyable for all who use it. The private pool setting further enhances the exclusivity, ensuring a pleasant and relaxing experience for visitors.
Indoor Pool
The indoor pool at Bastion Hotel Apeldoorn Het Loo frequently received positive feedback from guests. Described as great, amazing and nice, the facility stood out for its clean environment and appealing surroundings. It’s noted for its convenience with nearly round-the-clock availability. There were a few mentions of the pool being closed at times and one comment noted a lack of cleanliness. Despite these occasional issues, the overall impression of the indoor pool is highly favorable, especially given its well-maintained condition and suitability for kids.
Romantic
Bastion Hotel Apeldoorn Het Loo offers a serene and romantic setting, making it an ideal choice for couples seeking a getaway. With its cozy and comfortable rooms, the hotel provides a peaceful atmosphere perfect for a romantic stay. Its beautiful location enhances the experience, creating a lovely backdrop for special occasions like honeymoons. The hotel's reception lounge area also contributes to the cozy and welcoming ambiance, making it a great destination for couples.
No, Bastion Hotel Apeldoorn Het Loo doesn't have any pool.
No, a spa isn't available at Bastion Hotel Apeldoorn Het Loo.
No, Bastion Hotel Apeldoorn Het Loo doesn't allow dogs.
Yes, parking facilities are available at Bastion Hotel Apeldoorn Het Loo.