Centro Salama Jeddah by Rotana is highly praised for its strategic, central location, making it a convenient choice for both tourists and business travelers. The hotel is close to restaurants, shopping centers and vital amenities with easy access to the airport and main roads. Although some noise from the nearby main road can be an issue, guests frequently highlight the hotel’s comfort, cleanliness and excellent customer service.
The breakfast experience is generally well-received with many guests appreciating the varied and delicious buffet options, although there are some concerns about the limited variety and occasional issues with food replenishment. The breakfast area is often described as beautiful, enhancing the overall dining experience.
The rooms at Centro Salama Jeddah by Rotana offer a mixed experience. While many guests commend the spaciousness and cleanliness of the rooms, particularly those with king-sized beds, others find them small and sometimes noisy. The modern style of the rooms is appreciated by some, though others feel the décor is outdated. Cleanliness is frequently highlighted as a positive, although some guests report issues with bad smells and dirty amenities.
The staff at the hotel receive considerable praise for their professionalism, friendliness and excellent customer service. Guests particularly appreciate the reception staff for their warm welcomes and efficient handling of guest needs. Specific staff members often receive commendations for their exceptional service.
The Wi-Fi service at the hotel garners mixed reviews. Available IT assistance for technical issues is seen as a positive aspect, though occasional downtimes and communication challenges are noted.
The rooftop pool is consistently described as beautiful and well-maintained, providing a unique view and a safe environment thanks to attentive lifeguards. However, the pool’s operating hours and mixed group setting may not suit all guests.
Centro Salama Jeddah by Rotana is deemed family-friendly with proximity to family-oriented activities and a comfortable baby cot provided upon request. However, some families express discomfort due to inadequate bedding for children and noise from other guests. The environment might not suit conservative families and family-sized accommodations could be more spacious.
Guests offer mixed feedback about the beds with many finding them comfortable while others criticize the size and cleanliness. The hotel maintains a high standard of service consistent with its four-star rating with some guests even suggesting it deserves a five-star rating. Business travelers find it particularly suitable due to its business-centric ambiance and seamless check-in and check-out process.
In summary, Centro Salama Jeddah by Rotana offers a generally positive experience with its strategic location, good breakfast, professional staff and well-maintained facilities. However, areas such as room size, noise levels and bed comfort could benefit from improvements to enhance the overall guest experience.
Categories
Adult Only
Pool
Outdoor Pool
Free Wi-Fi
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 84 hotels in and around Ar Rabwah