ARCUS Hotel By Atlântica
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Summary of reviewsARCUS Hotel By Atlântica has gathered largely positive reviews from guests, who praise its outstanding location, excellent service and inviting accommodations. Nestled just a block away from the beach and close to the lively Atalaia waterfront, the hotel's proximity to various tourist attractions, significant landmarks and essential services like the airport and consulate adds to its appeal. The surrounding area is quiet, yet vibrant, offering easy access to numerous bars and restaurants.
Guests rave about the spacious and comfortable rooms, often noting the large size, cozy beds and tasteful decor. Balconies with scenic views contribute to the airy and open ambiance, while the functional amenities like air conditioning and desks enhance the overall stay experience. Despite some occasional maintenance and cleanliness issues, the majority find the rooms pleasant and well-suited for a relaxing visit.
The morning breakfast is a standout feature with a rich variety of regional and traditional foods. The breakfast spread includes healthy options, delicious breads, pastries and fruits, served in a spacious dining area with exceptional service. The dinner experience has mixed reviews but generally receives praise for flavorful regional dishes and a well-regarded chef, despite some issues with pricing and service delays.
Cleanliness throughout the hotel receives commendations for the meticulous housekeeping and well-maintained spaces, although there are instances of inconsistency. The staff is frequently described as friendly, professional and attentive, significantly contributing to the hotel's welcoming and hospitable atmosphere.
For recreational activities, the spa is highly praised for its cozy atmosphere and excellent maintenance. However, the gym and pool receive mixed feedback with guests pointing out the need for better equipment maintenance and the pool's small size and limited sunlight.
Parking at the hotel is free and considered secure, though it can be crowded and insufficient during peak times. The hotel's Wi-Fi service has mixed reviews with some guests experiencing strong signals while others struggle with connectivity issues.
ARCUS Hotel By Atlântica is regarded as a family-friendly establishment, offering a conducive environment for families with comfortable accommodations and a variety of activities. The beds are highlighted for their comfort, contributing to restful stays, although some guests noted occasional issues with bed configurations.
Overall, ARCUS Hotel By Atlântica stands out for its exceptional location, high-quality service and comfortable accommodations, making it a highly recommended option for travelers visiting Aracaju.
Categories
Guests rave about the spacious and comfortable rooms, often noting the large size, cozy beds and tasteful decor. Balconies with scenic views contribute to the airy and open ambiance, while the functional amenities like air conditioning and desks enhance the overall stay experience. Despite some occasional maintenance and cleanliness issues, the majority find the rooms pleasant and well-suited for a relaxing visit.
The morning breakfast is a standout feature with a rich variety of regional and traditional foods. The breakfast spread includes healthy options, delicious breads, pastries and fruits, served in a spacious dining area with exceptional service. The dinner experience has mixed reviews but generally receives praise for flavorful regional dishes and a well-regarded chef, despite some issues with pricing and service delays.
Cleanliness throughout the hotel receives commendations for the meticulous housekeeping and well-maintained spaces, although there are instances of inconsistency. The staff is frequently described as friendly, professional and attentive, significantly contributing to the hotel's welcoming and hospitable atmosphere.
For recreational activities, the spa is highly praised for its cozy atmosphere and excellent maintenance. However, the gym and pool receive mixed feedback with guests pointing out the need for better equipment maintenance and the pool's small size and limited sunlight.
Parking at the hotel is free and considered secure, though it can be crowded and insufficient during peak times. The hotel's Wi-Fi service has mixed reviews with some guests experiencing strong signals while others struggle with connectivity issues.
ARCUS Hotel By Atlântica is regarded as a family-friendly establishment, offering a conducive environment for families with comfortable accommodations and a variety of activities. The beds are highlighted for their comfort, contributing to restful stays, although some guests noted occasional issues with bed configurations.
Overall, ARCUS Hotel By Atlântica stands out for its exceptional location, high-quality service and comfortable accommodations, making it a highly recommended option for travelers visiting Aracaju.
Hotel with Spa
This hotel offers spa facilities that include a spa lounge/relaxation area and massage services. Guests can utilize these amenities for unwinding and a relaxing experience during their stay.
Family Friendly Hotel
This hotel has a cafe, a swimming pool and plenty of space for families. It is also close to Atalaia Beach.
Hotel with Swimming Pool
ARCUS Hotel By Atlântica is a popular hotel with a pool, making it a favored choice among travelers.
Outdoor Pool
Business Hotel
Being part of the Atlântica chain, this hotel likely offers essential business amenities, including Wi-Fi and potentially meeting spaces. Further details would be needed for a more thorough evaluation.
Hotel with Gym
This hotel offers a full-service spa, an indoor pool, and a fitness center. Guests have access to comprehensive wellness and fitness facilities.
4-Star Hotel
This hotel offers comfortable accommodations and a convenient location. Guests appreciate the included breakfast and helpful staff. It's a good option for travelers looking for a reliable and well-maintained hotel.
Hotel with Outdoor Pool
This hotel features an outdoor swimming pool with a hot tub and poolside bar. Guests can relax on sun loungers and enjoy a pool with a view, adding a touch of luxury to the outdoor experience.
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Accessible Hotel
Guest Reviews
ARCUS Hotel By Atlântica is praised for its outstanding location, making it an excellent choice for travelers looking to explore Aracaju. Just one block away from the beach, the hotel offers easy access to both the Atalaia waterfront and various tourist attractions, making it ideal for both sightseeing and relaxation. Guests frequently commend its proximity to the Santos Dumont Avenue, numerous bars, restaurants and significant landmarks like the Tamar Project.
The hotel’s location also proves convenient for visitors needing quick access to Santos Dumont Airport and the American Consulate. Reviews highlight the quiet surroundings, which provide a peaceful retreat while still being close to the vibrant beachfront area. The easy parking facilities and good value for money are additional strong points that attract frequent commendations.
Besides location, the hotel excels in service, cleanliness and accommodations. Guests appreciate the spacious rooms, comfortable beds and excellent breakfast offerings that often include regional items. The attentive and friendly staff consistently receive high marks for their hospitality and efficient service.
For those without a car, the slightly distant location from some bars might be a minor inconvenience, but the overall benefits of staying at ARCUS Hotel By Atlântica, including its great infrastructure, exceptional breakfast and strategic placement close to major tourist hubs, make it a highly recommended option for a stay in Aracaju.
Guests at ARCUS Hotel By Atlântica generally lauded the breakfast as a highlight of their stay. Most reviews pointed to a varied and complete breakfast, featuring an array of healthy options and delicious dishes. Many appreciated the inclusion of both traditional and local foods like tapioca and corn cake with several noting the rich selection of breads, pastries, fruits and juices. The breakfast start time and spacious dining area were also positively mentioned. Exceptional service from the staff was frequently highlighted, contributing to a positive dining experience. However, a smaller subset of reviews criticized the coffee quality and the occasional lack of variety with some guests expressing disappointment over limited options on certain days and the inconsistency in food offerings. Overall, the breakfast received high marks for its generosity and quality, making it a significant plus for most visitors.
ARCUS Hotel By Atlântica's dining experience has garnered a mix of praise and criticism from guests. On the positive side, the restaurant is frequently described as wonderful, well-structured and efficient. Visitors highlight the enjoyable dinner options with well-made and tasty dishes, including regional items and famous Brazilian steaks. The breakfast also receives commendations for its variety and quality. Particularly noteworthy is the excellent chef who delivers well-served and delicious meals, including a celebrated tapioca dish.
However, some guests have pointed out areas needing improvement. There are mentions of high food prices and inexplicably long wait times for orders. A few reviews mention disappointing meals with instances of improperly cooked meat and an overall lack of satisfaction with the taste and quality. Service-related issues also crop up, such as staff's lack of attention, early cessation of order-taking and delays in fulfilling requests for room service or cleanings. Despite these critiques, many diners find the restaurant's food flavorful and a pleasant surprise during their stay.
ARCUS Hotel By Atlântica boasts rooms that are frequently praised for their spaciousness and comfort. Guests consistently highlight the large room sizes, comfortable beds and well-decorated interiors. Many rooms come with balconies, providing great views and adding to the overall airy, open feel.
The cleanliness of the rooms generally receives positive feedback with several guests noting the neat and tidy state upon arrival. The modern furnishings and good room facilities, including functional air conditioning and comfortable desks, add to the appeal. Noise insulation appears to be adequate, ensuring a peaceful stay for most visitors.
However, some critical points include occasional maintenance issues, such as dirty walls, musty smells and outdated bathrooms, which detract from the overall experience. Room service and cleaning, while good for most, have instances of inconsistency with reports of dirty windows and insufficient cleaning.
Despite these minor drawbacks, the general consensus is that the rooms at ARCUS Hotel By Atlântica are comfortable and well-suited for guests looking for a spacious and pleasant stay.
ARCUS Hotel By Atlântica receives glowing reviews for its beds, characterized as very comfortable and super cozy. Guests frequently mention the comfortable beds, appreciating both their firmness and the quality of the pillows. Many highlight the spaciousness and good bed linens, praising the hotel for offering a range of large bed options, from queen-sized to super big beds. Additionally, the accommodations are commended for their cleanliness and overall comfort, making for a restful stay.
However, some negative points are mentioned as well, like the occasional issue with double beds actually being two single beds pushed together and a few reviews note inconsistencies in bed comfort with instances of thin or poorly designed pillows. Despite these minor criticisms, the majority of feedback focuses on the positive aspects with guests frequently noting the beds' good quality and the overall pleasant room environment, resulting in a favorable impression of the accommodation experience.
ARCUS Hotel By Atlântica has garnered mixed reviews about its cleanliness. On the positive side, many guests have praised the hotel for its excellent and impeccable cleaning, highlighting the great attention to detail in keeping the rooms and common areas very clean and well-maintained. Housekeeping is described as efficient and polite, ensuring that rooms are cleaned regularly with towels often changed daily. Guests have also reported clean and well-scented corridors, comfortable and organized accommodations and a clean shower with good water pressure. The hotel's organized and welcoming environment, coupled with clean and brand-new sheets, contributes to the overall positive perception.
However, some guests have pointed out several issues that detract from the hotel's overall cleanliness. There were multiple complaints about rooms not being cleaned every day with some noting that room cleanliness was poor, including dirty walls, floors and even insects. There was mention of disappointing general cleaning and inconsistencies in the housekeeping service, such as unclean bathroom boxes, stained towels and blankets. Specific areas that received criticism include the cleanliness of the bathroom mirrors and the state of the sheets and pillows.
In sum, while many guests are satisfied with the hotel's cleaning standards, noting it to be impeccable and efficient, there are notable lapses that have led to dissatisfaction among other visitors.
The reviews of the staff at ARCUS Hotel by Atlântica highlight a consistently high level of service and attention to detail. Guests commonly praise the reception staff for their kindness, professionalism and prompt problem-solving abilities. Many reviews emphasize the friendly and welcoming nature of the entire team, who are described as attentive, efficient and polite. Housekeeping receives favorable mentions for maintaining cleanliness and the hotel’s overall service is frequently noted as excellent. Despite a few instances where there was a lack of immediate assistance, the majority of feedback is overwhelmingly positive with staff going above and beyond to ensure a pleasant and comfortable stay for all guests.
Guests at ARCUS Hotel By Atlântica had mixed experiences regarding the hotel's Wi-Fi. On the positive side, many noted that the Wi-Fi worked all the time with strong signals throughout the hotel, including in the bedrooms. The connection was described as good and met the needs of several guests, indicating a generally reliable internet experience for many users.
However, there were also numerous mentions of weak and unstable internet connections. Some guests encountered complications accessing the internet with multi-staged processes that sometimes ended in failure. For a few, the Wi-Fi was so poor that it was disappointing and they couldn't even connect their laptops.
In summary, while some guests enjoyed a strong and consistent Wi-Fi experience at ARCUS Hotel By Atlântica, others found the internet service to be weak and unreliable, indicating a need for improved consistency in their internet offerings.
The spa at ARCUS Hotel By Atlântica receives high marks for its cleanliness and maintenance, providing a comfortable and inviting environment. Guests consistently describe the spa as exceptional and relaxing with an overall cozy atmosphere. The staff is often praised for their politeness and hospitality, contributing to the positive spa experience. Clean bathrooms and adherence to COVID prevention measures ensure a safe and hygienic visit. The reception area is also noted for its pleasant aroma, enhancing the welcoming atmosphere of the spa.
The gym at the ARCUS Hotel By Atlântica receives a mix of feedback from guests. While some note that the gym is well-equipped and provides basic items for a good workout, others have pointed out several areas in need of improvement. Common issues include broken treadmills and malfunctioning equipment, which suggest the gym could benefit from better maintenance and updated machinery. Despite its small size, the gym offers essential facilities, although the quality and functionality of the equipment vary.
The ARCUS Hotel By Atlântica's pool seems to be a topic of mixed feelings among guests. While a few note that the pool is clean and well-maintained, the predominant feedback highlights several downsides. The pool is described as extremely small, more akin to a decorative feature than a functional amenity and its location indoors next to the restaurant doesn't appeal to many guests. Several reviews mention that the pool area is often shaded, receiving only about two hours of sunlight at best, which results in a cold water temperature. This lack of natural light and warmth makes the pool less inviting. Complaints also focus on the pool being overcrowded given its limited size and some guests were disappointed by the pool’s condition with some noting issues like cloudy or discolored water and sharp corners that could pose a risk. There were instances when the pool was closed for maintenance, which further limited its use. Overall, despite a few mentions of the pool being nice or wonderful, most guests found it to be a letdown, especially considering the hotel’s size and guest capacity.
ARCUS Hotel By Atlântica offers a mixed experience when it comes to parking facilities. On the positive side, guests consistently appreciate the fact that parking is free and find the parking structure easy to navigate. Some have noted that the parking is secure with the parking gate closed at night and that the service is agile and practical, adding to the overall convenience. Additionally, there are mentions of both a large parking lot and an internal parking space, suggesting that some guests find the parking sufficient and accommodating.
However, recurring feedback highlights the limitation of the parking availability. Many reviews point out that the parking lot is very small and often full, leading to crowded conditions. Guests have mentioned that the parking spaces are few and not enough to meet the demand, often resulting in a need for street parking or finding alternative arrangements. The garage space also tends to be limited and sometimes irregular, which can affect the parking experience.
Overall, while the hotel offers free and, at times, secure parking, the limited and often crowded nature of the parking facilities may present a challenge, especially during peak times.
ARCUS Hotel By Atlântica has received a series of positive reviews highlighting its suitability for family stays. It's conveniently located just one block away from the beach, making it an ideal spot for family outings. Many guests have noted that the hotel provides a family-friendly environment with amenities and activities that cater to all ages. Breakfast offerings cater to family needs and the atmosphere is described as very inviting for family visits and reunions. The rooms are noted for being clean and accommodating families comfortably, adding to the overall convenience. Guests have also mentioned that they have practiced sports as a family and appreciated the friendly, communicative staff. While some reviewers mentioned that the hotel might not offer specific spaces or rooms designed explicitly for children, the general consensus remains that it’s a great place for family trips and relaxation. Despite the few less enthusiastic mentions, it remains highly recommended for its family-oriented services and welcoming ambiance.
The ARCUS Hotel By Atlântica receives a mix of reviews when it comes to its four-star rating, facilities and services. While some guests highlight its excellent cost-benefit and deem it a high-quality, four-star experience with friendly staff and spacious rooms, many others feel it falls short of expectations for a hotel claiming four stars. Concerns include the quality of rooms and services not matching a four-star standard, aging facilities and a lack of amenities typically associated with hotels in this category. Improvements are seen as necessary for the hotel to meet its proclaimed rating with specific feedback pointing out the need for better maintenance, more attention and upgrades to align with four-star standards. The overall sense from the reviews indicates a need for the hotel to enhance its offerings significantly to align better with guest expectations and standard four-star experiences.
ARCUS Hotel By Atlântica is recognized as a solid choice for business travelers, offering good cost-benefit options that are particularly attractive for business trips. The hotel boasts nice business amenities and is well-suited for business stays, making it a practical choice for those seeking a business-friendly environment. Its great location is highly convenient for business meetings and it provides business-oriented services to cater to executive needs. The rooms come equipped with desks that are ideal for working and the breakfast is noted to be excellent. The hotel is comfortable and clearly has a more executive focus, positioning it as a purely conference hotel that meets the demands of business travelers effectively.
Nestled in a prime location, ARCUS Hotel By Atlântica stands out for its commendable accessibility features, making it a favorable choice for guests with disabilities. The hotel boasts rooms equipped with accessible features, ensuring the comfort and convenience of differently-abled guests. The entrance and facilities throughout the property are designed to cater to accessibility needs, allowing for easy navigation. Furthermore, the attentive staff enhances the overall experience by providing helpful assistance whenever required. With a varied breakfast spread and a well-thought-out layout, the hotel thoughtfully addresses the needs of all its guests.
The outdoor pool at ARCUS Hotel By Atlântica garners high praise for its cleanliness, spaciousness and inviting atmosphere. Guests frequently describe it as wonderful and breathtaking, noting its beautiful design. The pool area is well-maintained and offers a pleasant environment to relax. Additionally, the location of the pool provides a view, enhancing the overall experience. Despite the overwhelming positives, a few guests mentioned a minor disappointment with the pool's immediate location. Nevertheless, the pool's proximity to the waterfront remains a highlight for many visitors.
ARCUS Hotel By Atlântica provides a cozy and romantic environment, making it a beautiful place for a special getaway. The balcony views offer a picturesque setting, ideal for couples seeking a peaceful and quiet stay away from the waterfront hustle. Guests celebrating occasions, such as their 12th wedding anniversary, found it to be an ideal spot for two people. Many recommend this hotel for its romantic charm and tranquility.
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Location
The hotel’s location also proves convenient for visitors needing quick access to Santos Dumont Airport and the American Consulate. Reviews highlight the quiet surroundings, which provide a peaceful retreat while still being close to the vibrant beachfront area. The easy parking facilities and good value for money are additional strong points that attract frequent commendations.
Besides location, the hotel excels in service, cleanliness and accommodations. Guests appreciate the spacious rooms, comfortable beds and excellent breakfast offerings that often include regional items. The attentive and friendly staff consistently receive high marks for their hospitality and efficient service.
For those without a car, the slightly distant location from some bars might be a minor inconvenience, but the overall benefits of staying at ARCUS Hotel By Atlântica, including its great infrastructure, exceptional breakfast and strategic placement close to major tourist hubs, make it a highly recommended option for a stay in Aracaju.
Breakfast
Dinner
However, some guests have pointed out areas needing improvement. There are mentions of high food prices and inexplicably long wait times for orders. A few reviews mention disappointing meals with instances of improperly cooked meat and an overall lack of satisfaction with the taste and quality. Service-related issues also crop up, such as staff's lack of attention, early cessation of order-taking and delays in fulfilling requests for room service or cleanings. Despite these critiques, many diners find the restaurant's food flavorful and a pleasant surprise during their stay.
Rooms
The cleanliness of the rooms generally receives positive feedback with several guests noting the neat and tidy state upon arrival. The modern furnishings and good room facilities, including functional air conditioning and comfortable desks, add to the appeal. Noise insulation appears to be adequate, ensuring a peaceful stay for most visitors.
However, some critical points include occasional maintenance issues, such as dirty walls, musty smells and outdated bathrooms, which detract from the overall experience. Room service and cleaning, while good for most, have instances of inconsistency with reports of dirty windows and insufficient cleaning.
Despite these minor drawbacks, the general consensus is that the rooms at ARCUS Hotel By Atlântica are comfortable and well-suited for guests looking for a spacious and pleasant stay.
Beds
However, some negative points are mentioned as well, like the occasional issue with double beds actually being two single beds pushed together and a few reviews note inconsistencies in bed comfort with instances of thin or poorly designed pillows. Despite these minor criticisms, the majority of feedback focuses on the positive aspects with guests frequently noting the beds' good quality and the overall pleasant room environment, resulting in a favorable impression of the accommodation experience.
Cleanliness
However, some guests have pointed out several issues that detract from the hotel's overall cleanliness. There were multiple complaints about rooms not being cleaned every day with some noting that room cleanliness was poor, including dirty walls, floors and even insects. There was mention of disappointing general cleaning and inconsistencies in the housekeeping service, such as unclean bathroom boxes, stained towels and blankets. Specific areas that received criticism include the cleanliness of the bathroom mirrors and the state of the sheets and pillows.
In sum, while many guests are satisfied with the hotel's cleaning standards, noting it to be impeccable and efficient, there are notable lapses that have led to dissatisfaction among other visitors.
Staff
Wi-Fi
However, there were also numerous mentions of weak and unstable internet connections. Some guests encountered complications accessing the internet with multi-staged processes that sometimes ended in failure. For a few, the Wi-Fi was so poor that it was disappointing and they couldn't even connect their laptops.
In summary, while some guests enjoyed a strong and consistent Wi-Fi experience at ARCUS Hotel By Atlântica, others found the internet service to be weak and unreliable, indicating a need for improved consistency in their internet offerings.
Spa
Gym
Pool
Parking
However, recurring feedback highlights the limitation of the parking availability. Many reviews point out that the parking lot is very small and often full, leading to crowded conditions. Guests have mentioned that the parking spaces are few and not enough to meet the demand, often resulting in a need for street parking or finding alternative arrangements. The garage space also tends to be limited and sometimes irregular, which can affect the parking experience.
Overall, while the hotel offers free and, at times, secure parking, the limited and often crowded nature of the parking facilities may present a challenge, especially during peak times.
Family
4 Star
Business
Accessible
Outdoor Pool
Romantic
Yes, ARCUS Hotel By Atlântica has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at ARCUS Hotel By Atlântica.
No, ARCUS Hotel By Atlântica doesn't allow dogs.
No, parking facilities aren't available at ARCUS Hotel By Atlântica.
Yes, ARCUS Hotel By Atlântica has a gym.
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