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Summary of reviewsHotel Mestas in Arenas de Cabrales is widely appreciated for its spectacular location, exceptional cleanliness, and cozy atmosphere. Nestled in a peaceful setting with stunning mountain views, the hotel offers convenient access to Las Arenas village, making it ideal for exploring the Picos de Europa or enjoying nearby shops and cafes. Its tranquil surroundings provide a serene escape, while still being a short walk from local bars and restaurants. Visitors are particularly impressed by the spacious and comfortable rooms, which are kept in pristine condition by attentive staff. Select rooms boast breathtaking views, enhancing the relaxing ambiance.
The staff at Hotel Mestas are praised for their friendliness, kindness, and flexible approach to guest services. Despite limited in-person contact due to the absence of traditional reception services, communication via WhatsApp is effective and contributes to a smooth guest experience. The team's dedication to maintaining a clean environment is evident, and their attentive service leaves a positive impression.
While breakfast must be sought at nearby locations, guests note the warmth and excellent service they receive there, particularly from Carmen. Although some logistical inconveniences exist, the overall meal quality and staff hospitality help offset these factors.
The hotel's bedding is generally applauded for its comfort, ensuring a restful sleep. Although there are occasional comments about hard mattresses or less-than-ideal pillows, most guests find the accommodations adequate for a pleasant stay.
Overall, Hotel Mestas excels in providing a comfortable and convenient base for travelers, noted for its cleanliness, stunning views, and attentive service, making it a superb choice for a peaceful retreat in the region. Show more
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Cheap Hotel
Situated on the Carretera de Arangas, this hotel offers affordable accommodation near Cabrales. It serves as a convenient starting point for mountain excursions and local sightseeing.
Small Hotel
Room Types
Standard Queen RoomThis room has traditional décor with wooden furnishings and a balcony. It comes with free Wi-Fi, a TV and a private bathroom.
Twin RoomThis room has traditional décor with wooden furnishings and a skylight. It comes with free Wi-Fi, a TV and a private bathroom. These rooms do not have a balcony.
Guest Reviews
7.9
Good
Location
Hotel Mestas enjoys an enviable location, praised for its convenience and stunning views. Nestled in a peaceful setting, this centrally located gem offers easy access to Las Arenas village, making it ideal for those interested in exploring the Picos de Europa or enjoying the nearby shops, bakeries, and cafes. Guest reviews frequently highlight the hotel's proximity to key sights and the tranquility it provides, being just a short stroll away from the bustle of bars and restaurants. The immediate surroundings are quiet, offering spectacular mountain views, contributing to a serene atmosphere perfect for relaxation. With its great location, competitive pricing, and easy access to public transport, Hotel Mestas stands out as a superb choice for travelers seeking both comfort and convenience in a charming town.
Breakfast
The breakfast experience at Hotel Mestas leaves guests with mixed feelings. Many mention the necessity to head to a nearby hotel or bars in the city center, as breakfast is not served directly at the accommodation itself. For those who find their way, the experience is highlighted by attentive and friendly service, particularly from Carmen, who is often noted for her kindness and excellent service. The breakfast is described as adequate, though not particularly varied, yet sufficient to start the day. Despite the logistical inconvenience, the quality of the meal and the warmth of the staff help mitigate the distance for some guests.
Rooms
Hotel Mestas offers rooms that generally impress guests with their spaciousness, comfort, and cleanliness. Many visitors appreciate the cozy, warm ambiance and the stunning views of the Picos de Europa from select rooms. The rooms are well-equipped for short stays with comfortable beds and pillows, ensuring a restful night. While some rooms are described as small, they are deemed sufficient for a couple's stay, and others are noted for being large with spacious bathrooms. The quality of mattresses and pillows receives mixed feedback; some find them comfortable, while others note the mattress can be hard or the pillow too thin. Guests highlight the hotel's effective heating, making the rooms cozy during colder months.
Despite the mostly positive remarks, the hotel could improve in some areas. Not all rooms provide the anticipated views, with some lacking proper ventilation. A few reviews mention cleanliness issues, like old towels and a dirty bathroom. Additionally, amenities like hairdryers may not be available in all rooms.
Overall, Hotel Mestas appears to be a comfortable place to stay, particularly appreciated for its cleanliness, comfortable beds, and beautiful views, though attention to minor issues could enhance the guest experience further.
Beds
Hotel Mestas offers an impressive level of comfort when it comes to their bedding, consistently praised by guests for delivering a great night's sleep. The beds are noted to be very comfortable, with multiple reviews emphasizing the exceptional quality of the mattresses and pillows. Some guests found the mattress super comfortable, highlighting its appeal. Rooms are described as comfortable and spacious, providing everything necessary for a pleasant stay.
However, not all experiences were perfect; a few guests pointed out the small size of some beds, and a couple of reviews mentioned beds being uncomfortable or having hard mattresses. A recurring comment was about the pillows, which may not suit everyone's preference, as some guests found them less than ideal.
In summary, while a small number of guests had specific issues, the general consensus is that Hotel Mestas provides a comfortable and well-equipped environment, particularly in terms of its bedding, to ensure a restful experience.
Cleanliness
Hotel Mestas in Arenas de Cabrales consistently receives praise for its exceptional cleanliness and comfort. Guest reviews frequently highlight the spotlessness of both rooms and bathrooms, emphasizing how the super clean environment contributes to a comfortable stay. The comfort of the accommodations is often noted, with rooms being described as cozy and well-maintained, despite some being on the smaller side. The hotel provides fresh, clean towels and well-made beds, ensuring a restful and pleasant experience.
Guests appreciate the hotel's tranquil setting, which is conveniently located near the town center yet offers a quiet escape. The staff's dedication to maintaining a clean environment is evident, although there are sporadic mentions of minor maintenance issues in some areas. Overall, Hotel Mestas stands out for its meticulous attention to cleanliness and the comfortable bedding, making it an appealing choice for travelers seeking a hygienic and peaceful base in the region.
Staff
Hotel Mestas stands out for its accommodating and flexible approach to guest interactions, with many reviewers highlighting the ease of communication via WhatsApp and prompt assistance in unexpected situations. The administration and staff, though primarily connected through virtual means, are praised for their friendliness, kindness, and attentiveness. Guests appreciate the owner's welcoming demeanor and willingness to go the extra mile, such as permitting room usage after check-out time for added convenience. While traditional reception services are absent, resulting in limited personal contact, the owners make efforts to ensure a smooth experience for visitors. Despite some communication challenges reported by a few, many guests found the overall staff support to be pleasant and helpful, contributing to a positive stay at this well-located hotel.
Wi-Fi
At Hotel Mestas, guests have generally appreciated the smooth communication facilitated via WhatsApp, noting that it has been a reliable channel for interaction during their stay. However, some guests have experienced issues with the Wi-Fi, mentioning intermittent connectivity and occasional service lapses. While communication is easily managed through digital means, there have been instances where guests found no staff present at the reception upon arrival, leading to a reliance on messages and calls for assistance. Despite these minor inconveniences, the hotel's efficient use of WhatsApp has been a positive aspect of their customer service experience.
No, Hotel Mestas doesn't have any pool.
No, a spa isn't available at Hotel Mestas.
No, Hotel Mestas doesn't allow dogs.
No, parking facilities aren't available at Hotel Mestas.