Hotel Las Palmas

Arica -18.47585400, -70.31882200 , Avenida Arturo Prat 588 (Show on Map)
7.8
Good


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Summary of reviewsHotel Las Palmas stands out positively for its central location in Arica, making it a convenient base for exploring the city’s shopping centers, craft fairs and historical sites. The accessibility to public transport and nearby dining options enhances the hotel's appeal. Despite some minor safety concerns at night, guests generally find the location advantageous and safe, providing a peaceful retreat after a day of adventure.

The hotel's breakfast receives considerable praise for being hearty and delicious, often described as excellent. Guests appreciate the variety and the friendly, attentive service which starts early to accommodate tourists. Although some suggest a more extensive buffet option, the overall sentiment towards the breakfast is highly favorable, highlighting it as a positive aspect of their stay.

Room cleanliness is a notable strength of Hotel Las Palmas with many guests commending the spotless, well-maintained state of the rooms and bathrooms. The cleaning staff's diligence ensures that both private and shared spaces remain immaculate, contributing to a comfortable and pleasant environment.

Guest reviews frequently commend the kindness and friendliness of the staff, from reception to housekeeping, which significantly enhances the welcoming atmosphere of the hotel. Attentiveness and service quality are consistently praised, although a few isolated incidents of less friendly service were noted.

However, the hotel does face certain challenges with room size and ventilation, making some rooms feel hot and cramped. Noise from streets and internal areas, coupled with the lack of air conditioning, can be problematic. While some rooms are spacious and quiet, others are in need of maintenance and updates. Despite these issues, the hotel provides the basic necessities essential for travelers.

Wifi connectivity presents a mixed experience. While some guests report good connections, others face issues with weak or nonexistent signals, particularly on the second floor. This inconsistency in wifi performance is an area ripe for improvement.

The surrounding nightlife offers a vibrant scene but can result in significant street noise affecting rest. Sensitive guests might find the neighborhood's lively atmosphere to be disruptive.

Beds receive mixed reviews: many find them comfortable and well-padded, enhancing the sleep experience, while others report issues with narrow or uncomfortable mattresses.

Overall, Hotel Las Palmas is highly recommended for its strategic location, cleanliness, exceptional staff and satisfying breakfast offerings, making it a strong choice for travelers looking for a comfortable and convenient stay in Arica.
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Guest Reviews
7.8
Good
Location
Hotel Las Palmas, nestled in the heart of Arica, offers an enviable location that delights guests with its convenience and accessibility. Its central placement makes it easy to explore the bustling downtown area, where visitors can enjoy vibrant shopping centers, charming craft fairs and the historical Morro de Arica. The proximity to an array of tourist attractions and beautiful beaches ensures that there's always something exciting to do nearby.

Guests appreciate the hotel's excellent value for money with many noting the friendliness and helpfulness of the staff. Despite its central location, the hotel remains a quiet refuge at night, inviting guests to rest peacefully after a day of exploration. The surrounding neighborhood offers plenty of dining options, adding to the hotel's appeal.

With public transportation options close at hand, moving around the city is a breeze. While there are some minor concerns about the area being potentially unsafe at night, the overall accessibility and location leave a positive impression. For travelers seeking a good base to explore Arica with the comfort of friendly service and convenient amenities, Hotel Las Palmas stands out as a strong choice.

Breakfast
Hotel Las Palmas largely receives positive feedback for its breakfast offerings. Guests often describe the breakfast as very good, delicious and hearty. Many appreciate the variety and completeness of the meals, noting that scrambled eggs and hot milk are commonly served. Several reviews emphasize the friendly and attentive breakfast service, adding to the overall pleasant experience.

However, some guests feel that the breakfast could benefit from a more buffet-like setup with greater variety. Despite these minor critiques, many consistently refer to the breakfast as excellent with terms like "very good" and "great" frequently mentioned. Additionally, the breakfast service starts at 7:30 am, accommodating early risers and the staff's willingness to provide early snacks for tourists heading out before the scheduled breakfast is noted.

On a few occasions, the breakfast was described as basic or modest with suggestions for improvement. Still, these comments are overshadowed by the regular praise of the food's quality and the exceptional service provided. Overall, the breakfast at Hotel Las Palmas is predominantly well-regarded, making it a positive highlight for many guests.

Rooms
Hotel Las Palmas has both strengths and weaknesses, as reflected in guest reviews. The hotel is praised for its excellent location, being near the city center and offering clean and comfortable rooms that are well-equipped with necessary amenities for a restful stay. Many guests found the rooms to be comfortable and spotlessly clean with the bathrooms being particularly well-maintained and supplied with essentials like towels, soap and shampoo.

However, the room size and ventilation emerge as significant issues. Numerous guests noted that rooms are very small, sometimes described as narrow or with little reduced space and often suffer from poor ventilation. This often led to rooms being hot and lacking natural light. Noise seems to be a consistent problem, as rooms facing streets or located near hotel entrances and dining areas were frequently disturbed by external noise, including street sounds, loud slamming doors and voices from other guests.

Additionally, while some rooms were found to be spacious and quiet, others were described as dated, in poor condition and needing maintenance. The lack of air conditioning in the rooms also contributed to a less comfortable stay for some guests, especially during warmer periods. Despite these drawbacks, the hotel does maintain good facilities overall and provides a clean, central place to stay with all basic necessities for travelers who can manage with smaller, less insulated rooms.

Beds
Hotel Las Palmas receives mixed feedback regarding its beds. Many guests appreciate the comfortable beds, noting them as cozy, well-padded and featuring nice mattresses. Several reviews highlight the beds as being particularly soft and in good condition, contributing to a positive sleeping experience. However, some guests mention issues such as narrow double beds and poor bed quality with mentions of the mattresses not being in good condition and some beds described as terrible and very uncomfortable. Overall, while there is significant praise for the comfort of the beds, there are also notable exceptions pointing to inconsistent quality.

Cleanliness
Hotel Las Palmas has garnered positive feedback for its focus on cleanliness from recent guest reviews. Many guests noted the hotel and rooms to be very clean with terms like "impeccable," "superb cleaning," and "excellent cleanliness" frequently mentioned. Clean, comfortable and tidy rooms are a common observation, making guests' stays pleasant and worry-free.

The hotel's cleaning process is often hailed as responsible and attentive around the clock, ensuring that both rooms and shared spaces remain clean and organized. Most reviews highlighted attributes like clean large rooms, excellent room cleaning and an overall clean and comfortable environment. While a few reviews pointed out areas needing more thorough cleaning, the general consensus leans heavily towards a positive assessment of the hotel's cleanliness standards.

Staff
Hotel Las Palmas is frequently praised for its exceptional staff, who stand out for their kindness and friendliness. Guests repeatedly highlight the excellent service and courteous attention they receive from the team. The reception staff, in particular, receive commendation for being above average in their friendliness and helpfulness, which contributes to a warm and welcoming atmosphere.

Many reviews emphasize the super friendliness of the personnel, from the front desk to housekeeping, marking every interaction with attentiveness and care. The staff's dedication to excellent service is a recurring theme and almost all members are described as kind and very friendly.

However, a few reviews do note that not every staff member meets this high standard with mentions of a particularly grumpy and unfriendly receptionist. Despite this, the overall sentiment is overwhelmingly positive.

The hotel's convenient and quiet location also garners positive mentions, contributing to a highly recommended stay for those seeking both comfort and excellent service.

Wi-Fi
Hotel Las Palmas offers a mix of experiences when it comes to wifi connectivity. While some guests have noted good and strong wifi connections, others have reported issues, particularly on the second floor where no wifi was available for some. Feedback varies from strong and good connections to problematic, weak and slow performances. Guests have highlighted consistent wifi issues and a generally weak signal throughout parts of the hotel. Despite its ideal location, the wifi service appears to be modest and could benefit from improvements to ensure a more reliable experience for all visitors.

Nightlife
The area surrounding Hotel Las Palmas offers a lively nightlife scene, attracting visitors who enjoy going out and experiencing the local party atmosphere. However, prospective guests should be aware that the neighborhood can be quite noisy. Excessive street noise, loud background sounds and early morning disturbances from traffic and people can significantly impact rest. Light entering rooms at night may also be a cause for concern for those sensitive to external conditions. Overall, while the vibrant nightlife may appeal to some, others might find the constant noise to be disruptive.


No, Hotel Las Palmas doesn't have any pool.

No, a spa isn't available at Hotel Las Palmas.

No, Hotel Las Palmas doesn't allow dogs.

No, parking facilities aren't available at Hotel Las Palmas.

No, Hotel Las Palmas doesn't have a gym.

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