Hotel Plaza Colon
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Summary of reviewsHotel Plaza Colon is highly regarded for its exceptional location in the heart of the city, making it a prime base for exploring Arica. Guests consistently praise the hotel's central position, offering easy access to key attractions such as the Morro, San Marcos Cathedral and the main square, along with proximity to beaches, restaurants, shops and the commercial area. The pleasant and peaceful surroundings, despite being in the bustling city center, provide a quiet haven with good parking facilities and a satisfactory breakfast adding to the overall convenience and appeal.
The hotel's breakfast receives mixed feedback. Many guests find it delicious and appreciate the excellent views from the dining area on the fifth floor. However, some note its repetitiveness and lack of variety, suggesting the inclusion of more options like fruits and oatmeal. Despite these points, the breakfast is generally found to be satisfactory and fits well within the hotel's price-quality expectations.
Reviews of the rooms are varied. While some guests enjoy well-lit, spacious accommodations with pleasant views and balconies, others find the rooms small, cramped and poorly ventilated. Issues such as noise, outdated fixtures and inadequate natural light are common concerns. There are mentions of clean and comfortable accommodations, but improving aspects like soundproofing, maintenance and room ventilation would significantly enhance the guest experience.
Cleanliness at the hotel garners positive remarks for the most part with many guests appreciating the clean rooms, comfortable beds and overall good hygiene. However, isolated issues such as dirty windows, musty smells and occasional lapses in linen and towel cleanliness are noted. Addressing these concerns could ensure a consistently clean experience for all guests.
The staff at Hotel Plaza Colon receive widespread praise for their friendliness, attentiveness and excellent service. Particular commendations are given to individuals like Mr. Manuel and Edgardo, who go above and beyond to meet guests' needs. Despite minor suggestions for improvement in reception services, the overall sentiment is that the staff enhances the stay significantly by making guests feel welcome and well-cared for.
WiFi connectivity presents challenges with many guests experiencing unstable connections and poor network quality. However, some find the service reliable, especially on the first floor. Improving the consistency of internet access would benefit guests working remotely or requiring stable online connections.
Parking is appreciated for its convenience, despite being limited in space and sometimes difficult to navigate. The availability of free parking adds extra value for those who secure a spot, making it a considerate amenity for travelers.
Hotel Plaza Colon is considered a good option for families, offering comfortable accommodations suitable for family groups. Despite occasional noise from parties and minor inconveniences, the hotel maintains a welcoming atmosphere for families, receiving frequent recommendations from guests.
Proximity to vibrant nightlife is a plus for guests looking to explore local bars and restaurants. However, the associated nighttime noise can detract from the experience for those seeking a quiet night's rest. The hotel’s location is perfect for nightlife enthusiasts but may not suit travelers prioritizing tranquility.
Guest feedback on the beds is mixed with some finding them comfortable and others encountering issues with hardness, poor condition and lack of sound insulation. The overall sentiment indicates a need for improvements in mattress and pillow quality to ensure a more comfortable and restful sleeping experience.
Overall, Hotel Plaza Colon stands out for its strategic location, friendly staff and generally satisfactory accommodations, though addressing the noted concerns would greatly enhance the stay for future guests.
Categories
The hotel's breakfast receives mixed feedback. Many guests find it delicious and appreciate the excellent views from the dining area on the fifth floor. However, some note its repetitiveness and lack of variety, suggesting the inclusion of more options like fruits and oatmeal. Despite these points, the breakfast is generally found to be satisfactory and fits well within the hotel's price-quality expectations.
Reviews of the rooms are varied. While some guests enjoy well-lit, spacious accommodations with pleasant views and balconies, others find the rooms small, cramped and poorly ventilated. Issues such as noise, outdated fixtures and inadequate natural light are common concerns. There are mentions of clean and comfortable accommodations, but improving aspects like soundproofing, maintenance and room ventilation would significantly enhance the guest experience.
Cleanliness at the hotel garners positive remarks for the most part with many guests appreciating the clean rooms, comfortable beds and overall good hygiene. However, isolated issues such as dirty windows, musty smells and occasional lapses in linen and towel cleanliness are noted. Addressing these concerns could ensure a consistently clean experience for all guests.
The staff at Hotel Plaza Colon receive widespread praise for their friendliness, attentiveness and excellent service. Particular commendations are given to individuals like Mr. Manuel and Edgardo, who go above and beyond to meet guests' needs. Despite minor suggestions for improvement in reception services, the overall sentiment is that the staff enhances the stay significantly by making guests feel welcome and well-cared for.
WiFi connectivity presents challenges with many guests experiencing unstable connections and poor network quality. However, some find the service reliable, especially on the first floor. Improving the consistency of internet access would benefit guests working remotely or requiring stable online connections.
Parking is appreciated for its convenience, despite being limited in space and sometimes difficult to navigate. The availability of free parking adds extra value for those who secure a spot, making it a considerate amenity for travelers.
Hotel Plaza Colon is considered a good option for families, offering comfortable accommodations suitable for family groups. Despite occasional noise from parties and minor inconveniences, the hotel maintains a welcoming atmosphere for families, receiving frequent recommendations from guests.
Proximity to vibrant nightlife is a plus for guests looking to explore local bars and restaurants. However, the associated nighttime noise can detract from the experience for those seeking a quiet night's rest. The hotel’s location is perfect for nightlife enthusiasts but may not suit travelers prioritizing tranquility.
Guest feedback on the beds is mixed with some finding them comfortable and others encountering issues with hardness, poor condition and lack of sound insulation. The overall sentiment indicates a need for improvements in mattress and pillow quality to ensure a more comfortable and restful sleeping experience.
Overall, Hotel Plaza Colon stands out for its strategic location, friendly staff and generally satisfactory accommodations, though addressing the noted concerns would greatly enhance the stay for future guests.
Hotel near Nightlife Spots
Located on San Marcos in Arica, this hotel is in the heart of the city, offering easy access to nightlife. Its central location makes it a convenient base for exploring the city's entertainment options. Guests can easily walk to nearby bars and clubs.
Hotel with Parking
Hotel Plaza Colon provides free private parking on site. Guests can utilize this service without the need for prior booking.
Cheap Hotel
Located near Plaza Colon, this hotel may offer convenience. It is listed as a potential budget option, providing standard hotel services at an accessible price.
Family Friendly Hotel
Guest Reviews
Hotel Plaza Colon enjoys rave reviews for its exceptional location, nestled right in the heart of the city. Guests consistently highlight the hotel's central position, making it an ideal base for exploring Arica. The proximity to key attractions such as the Morro, San Marcos Cathedral and the main square, as well as the convenience of being close to beaches, restaurants, shops and the commercial area, are frequently mentioned.
Visitors appreciate the ease of getting around, noting that almost everything is within walking distance—whether it's historical sites, the coast or places to eat and drink. The location is described as perfect for both leisure and work trips, offering excellent connectivity and accessibility to tourist spots.
The hotel's surroundings are praised for their pleasant, peaceful nature despite the centrality, creating a quiet haven in the bustling city center. The views from the hotel, especially of the hill and nearby landmarks, add to the overall appeal. Several reviews mention additional perks like good parking facilities and a satisfactory breakfast, further enhancing the convenience and overall experience.
Overall, the location of Hotel Plaza Colon stands out as a significant highlight, providing guests with an ideal and strategic point from which to explore all that Arica has to offer.
Hotel Plaza Colon offers a varied experience when it comes to its breakfast with a mix of positive and negative feedback. Many guests express satisfaction with the quality and taste, using words like delicious and very good. The breakfast location is frequently mentioned as excellent, offering nice views from the dining area on the fifth floor.
However, several reviews highlight the repetitive nature and lack of variety, noting that the breakfast could benefit from more options like fruits and oatmeal. The staff's attention at breakfast receives mixed comments with some guests appreciating the good service, while others point out room for improvement.
Guests who prefer a hearty meal find the breakfast substantial, although it is clear that it is not a buffet and offers a set menu. Some reviews mention issues with breakfast starting late, which could be inconvenient for those with early plans. Overall, despite observing areas for improvement, guests generally find the breakfast satisfactory, fitting well within the hotel’s price-quality expectations and complementing its good location.
Hotel Plaza Colon offers a mix of experiences when it comes to their rooms with various unique attributes and some notable concerns. Positive reviews appreciate rooms with pleasant views of landmarks like San Marcos Street and the cathedral and some guests enjoyed well-lit, spacious rooms equipped with balconies that offer beautiful views. Cleanliness and comfort are noteworthy in some rooms and there are mentions of rooms being tidy with fresh linen and basics well covered. The hotel also receives praise for its central location and convenient proximity to local attractions.
However, several recurring criticisms should be addressed. Many guests found the rooms to be small and cramped with inadequate natural light and poor ventilation, often leading to uncomfortable, stuffy conditions. Noise appears to be a significant issue with lack of soundproofing resulting in disturbances from both the street and within the hotel. Additionally, issues with maintenance, such as broken fans, non-functional TVs and outdated bathroom fixtures, were frequently reported. These shortcomings, including the absence of air conditioning and poor noise insulation, detract from overall comfort.
While the hotel does have its charms, particularly in terms of location and certain room aesthetics, addressing the highlighted concerns could significantly enhance the guest experience.
Guest reviews of 'Hotel Plaza Colon' reveal a mixed experience with the beds. While a segment of guests found the beds comfortable and the mattresses supportive, there is a substantial number who encountered issues. Many reviews highlighted that the mattresses were exceedingly hard and even stained with some describing them as worn out and old, to the point where springs could be felt pressing against their backs. The hardness and condition of the pillows also garnered criticism with some noting they had a bad smell. The beds were often reported to be noisy and fragile, adding to the discomfort.
Moreover, poor sound insulation from external noise further complicated the sleeping experience for several guests. Some rooms had beds that were described as small and untidy with tangled sheets and broken wooden slats in the bed bases. Despite some reports of clean bedding and warm blankets, the overall sentiment points towards a need for significant improvements, including the replacement of mattresses and pillows and better soundproofing measures to ensure restful sleep.
Hotel Plaza Colon receives a range of feedback regarding its cleanliness with numerous reviews highlighting positive aspects such as clean rooms organized facilities and overall good hygiene. Many guests appreciate the clean and comfortable accommodations, noting the excellent location of the property. Feedback includes remarks on impeccable and very good cleanliness with specific praise for the cleanliness of the rooms, comfortable beds and maintained facilities. Several reviews also commend the friendly and attentive staff, contributing positively to the overall experience.
However, there are also some concerns. Issues such as dirty windows, musty smells and leftover items from previous guests are mentioned. Dirty windows, mold in bathrooms and unsatisfactory cleaning standards in some areas, including reception bathrooms, are noted drawbacks. Additionally, the cleanliness of linens and towels, while generally positive, had occasional lapses with damp smells and missed services.
Overall, while the hotel maintains a generally good standard of cleanliness, there are areas that require improvement to ensure a consistently clean experience for all guests.
Guests at Hotel Plaza Colon consistently praise the staff for their friendliness, attentiveness and overall excellent service. The team at the reception is frequently mentioned for being kind, diligent and helpful with particular commendations given to Mr. Manuel and Edgardo for their exceptional attention to guests' needs. Reviews highlight the warm and accommodating nature of the hospitality workers, especially those in the kitchen and cleaning departments, who ensure a pleasant and clean environment for all.
While the vast majority of feedback is positive, noting how the staff's attentiveness markedly enhances the stay, a few reviews suggest areas for improvement such as enhanced attention from receptionists and better empathy towards guests' needs. Despite minor critiques, the overall impression is that the staff at Hotel Plaza Colon are dedicated to providing excellent customer service, making guests feel welcome and well-cared for throughout their visit.
The WiFi experiences at Hotel Plaza Colon appear to be mixed based on guest reviews. Many visitors reported significant challenges with connectivity, including an unstable WiFi connection, poor networks that were often unusable and even complete lack of internet access for extended periods of time. Some guests had to go to reception to connect or were not given the necessary passwords. Despite these issues, there were positive remarks noting that the WiFi was reliable, particularly on the first floor and overall, the internet service was considered a good value by some.
Hotel Plaza Colon boasts a good location and offers private parking options for guests. The parking space available is organized and while it is generally small and accommodates only a few vehicles, it is nonetheless a convenient offer, especially given its private nature. Despite the limited space and sometimes narrow maneuvering areas, guests appreciate that parking is available on-site. Though there are occasional challenges, such as navigating tight spaces or dealing with an accident, the overall service related to parking is considered good. Free parking adds extra value for those who secure a spot.
Hotel Plaza Colon offers a welcoming environment ideal for family outings. It provides a good family atmosphere with excellent facilities tailored to accommodate the needs of families. The hotel boasts inclusive bathrooms and rooms comfortable enough to fit three adults, making it suitable for tourists traveling with family or close relatives.
Although some guests noted noise due to parties and a lack of milk for children at times, the overall experience is positive with excellent reception for families and a clear stance that children are welcome. The hotel receives recommendations frequently from families and friends alike, shining as a family-friendly option for day stays and longer visits.
Hotel Plaza Colon is conveniently situated close to vibrant nightlife options, providing easy access to nearby bars and restaurants for guests looking to enjoy an evening out. The bohemian neighborhood offers a range of places to have drinks and the bar street is just around the corner. This lively atmosphere, however, comes with an evident downside—nighttime noise levels can be a significant issue. Guests have reported loud music and other sounds from nearby pubs, street traffic and the occasional vehicular karaoke. The noise can persist late into the night, sometimes until 4:30 AM, making it less than ideal for those seeking a quiet night’s rest. While the hotel's location enriches the experience of those wishing to partake in local nightlife, it may not suit travelers who prioritize tranquility and early sleep.
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Location
Visitors appreciate the ease of getting around, noting that almost everything is within walking distance—whether it's historical sites, the coast or places to eat and drink. The location is described as perfect for both leisure and work trips, offering excellent connectivity and accessibility to tourist spots.
The hotel's surroundings are praised for their pleasant, peaceful nature despite the centrality, creating a quiet haven in the bustling city center. The views from the hotel, especially of the hill and nearby landmarks, add to the overall appeal. Several reviews mention additional perks like good parking facilities and a satisfactory breakfast, further enhancing the convenience and overall experience.
Overall, the location of Hotel Plaza Colon stands out as a significant highlight, providing guests with an ideal and strategic point from which to explore all that Arica has to offer.
Breakfast
However, several reviews highlight the repetitive nature and lack of variety, noting that the breakfast could benefit from more options like fruits and oatmeal. The staff's attention at breakfast receives mixed comments with some guests appreciating the good service, while others point out room for improvement.
Guests who prefer a hearty meal find the breakfast substantial, although it is clear that it is not a buffet and offers a set menu. Some reviews mention issues with breakfast starting late, which could be inconvenient for those with early plans. Overall, despite observing areas for improvement, guests generally find the breakfast satisfactory, fitting well within the hotel’s price-quality expectations and complementing its good location.
Rooms
However, several recurring criticisms should be addressed. Many guests found the rooms to be small and cramped with inadequate natural light and poor ventilation, often leading to uncomfortable, stuffy conditions. Noise appears to be a significant issue with lack of soundproofing resulting in disturbances from both the street and within the hotel. Additionally, issues with maintenance, such as broken fans, non-functional TVs and outdated bathroom fixtures, were frequently reported. These shortcomings, including the absence of air conditioning and poor noise insulation, detract from overall comfort.
While the hotel does have its charms, particularly in terms of location and certain room aesthetics, addressing the highlighted concerns could significantly enhance the guest experience.
Beds
Moreover, poor sound insulation from external noise further complicated the sleeping experience for several guests. Some rooms had beds that were described as small and untidy with tangled sheets and broken wooden slats in the bed bases. Despite some reports of clean bedding and warm blankets, the overall sentiment points towards a need for significant improvements, including the replacement of mattresses and pillows and better soundproofing measures to ensure restful sleep.
Cleanliness
However, there are also some concerns. Issues such as dirty windows, musty smells and leftover items from previous guests are mentioned. Dirty windows, mold in bathrooms and unsatisfactory cleaning standards in some areas, including reception bathrooms, are noted drawbacks. Additionally, the cleanliness of linens and towels, while generally positive, had occasional lapses with damp smells and missed services.
Overall, while the hotel maintains a generally good standard of cleanliness, there are areas that require improvement to ensure a consistently clean experience for all guests.
Staff
While the vast majority of feedback is positive, noting how the staff's attentiveness markedly enhances the stay, a few reviews suggest areas for improvement such as enhanced attention from receptionists and better empathy towards guests' needs. Despite minor critiques, the overall impression is that the staff at Hotel Plaza Colon are dedicated to providing excellent customer service, making guests feel welcome and well-cared for throughout their visit.
Wi-Fi
Parking
Family
Although some guests noted noise due to parties and a lack of milk for children at times, the overall experience is positive with excellent reception for families and a clear stance that children are welcome. The hotel receives recommendations frequently from families and friends alike, shining as a family-friendly option for day stays and longer visits.
Nightlife
No, Hotel Plaza Colon doesn't have any pool.
No, a spa isn't available at Hotel Plaza Colon.
No, Hotel Plaza Colon doesn't allow dogs.
Yes, parking facilities are available at Hotel Plaza Colon.
No, Hotel Plaza Colon doesn't have a gym.
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