The Arizona Biltmore, LXR Hotels & Resorts is a top-notch hotel with an exceptional staff that goes above and beyond for their guests. The bartenders, including Frankie Cortney and Adam at the Sphere Bar, are highly praised for their skills. The staff is described as wonderful, friendly and efficient with many highlighting Jackie as their server. Late night needs are also accommodated with ease. While some guests note that the front desk could have been more helpful, overall the staff is described as very friendly and willing to go out of their way to assist guests. MacArthur's Marissa and Sherry the concierge earn special mentions for their amazing service. The restaurant wait staff and service staff also receive high praise for their excellent job. The front entrance staff are lauded for their helpfulness and friendly attitude. Additionally, guests appreciate the delightful treat of frozen grapes handed out by the staff.
The JW Marriott Phoenix Desert Ridge Resort & Spa is a highly recommended resort that offers a fantastic pool area loved by many guests. The lazy river was a particular highlight, perfect for groups of all ages and well-maintained. The other pools on-site were also popular and despite some guests expressing frustration about having to reserve pool areas and being charged for it, it did not affect their overall enjoyment. The resort's beautiful lobby and boutique shops also impressed guests. Despite one of the pools being under maintenance during the stay, guests still found the pool area and spa to be great with plenty of amenities to enjoy. Overall, guests couldn't get enough of the pool area at the JW Marriott Phoenix Desert Ridge Resort & Spa.
The Royal Palms Resort and Spa, part of Hyatt, is a luxurious and comfortable resort in Arizona that offers a stunning pool area and beautiful grounds. The pool is a highlight of the resort with its beautiful design, cleanliness and accommodating staff. Guests can relax at the pool and enjoy a menu that satisfies cravings. The resort grounds are also stunning, built with great attention to detail. Although the pool can sometimes get packed with people during weekends, the relaxing atmosphere and excellent service make up for it. Some guests felt that the pool area should not have been open with COVID-19 still raging. Overall, the pool is deemed excellent and considered the best part of the stay by many.
JW Marriott Tucson Starr Pass Resort is an exceptional destination with stunning scenery, natural beauty and unbeatable location for those looking to explore the area. The staff is highly praised for their cleanliness and politeness. The great dinner experience, outstanding pool area and comfortable rooms make for a memorable stay. Despite some negative reviews, the staff and facilities at the resort are a standout feature. Families with kids love the resort with a kid-friendly atmosphere, opportunities for cannonballs and splashing around. While parking at this resort may have its challenges, there are options available for all guests. All in all, JW Marriott Tucson Starr Pass Resort is an exceptional stay with outstanding facilities, majestic views and superb service.
The Fairmont Scottsdale Princess hotel has a young, friendly and competent staff who are willing to go above and beyond to make guests' stay unforgettable. Despite some negative comments about pool and restaurant service, guests were impressed by the exceptional service they received from the bell staff and valet. The variety of pools, including hot tubs and heated options and access to bar, kids activities, spa and restaurants make it a great place for a couples retreat or family vacation. The La Hacienda restaurant received high praise for serving some of the best food on the property and overall, the hotel has everything you need for a perfect pool getaway with outstanding customer service.
The Phoenician, a Luxury Collection Resort in Scottsdale is a top-notch destination for those seeking a luxurious getaway. The resort is situated in a beautiful location with stunning grounds and surroundings, while still being conveniently close to upscale restaurants, malls and hiking trails. Guests rave about the top-quality breakfast, although some found the prices to be expensive. The rooms are modern, spacious and well-appointed with luxurious bathrooms, although some could use updating. The resort is exceptionally clean with guests praising the immaculate grounds, gym and rooms. The staff is friendly, attentive and goes above and beyond to ensure a pleasant and comfortable experience. The pool area is fantastic, although during peak periods, the hotel needs to reconsider its pool policies. Overall, The Phoenician is a five-star resort that offers a peaceful and beautiful atmosphere, making it worth every penny for a luxurious stay in Scottsdale.
The Camby, Autograph Collection is a hotel with exceptional customer service and an outstanding staff. Guests have raved about the helpful, fantastic and super friendly staff with many mentioning staff members by name. The front desk staff was especially great, welcoming guests with open arms and going out of their way to be accommodating. Even the valets were mentioned multiple times for their friendliness and helpfulness. The majority of guests reported that the staff was very friendly and helpful with only a few negative reviews in the mix. Overall, The Camby, Autograph Collection is a great choice for those looking for a hotel with exceptional customer service and staff members like Samantha and John, who'll make sure you feel at home during your stay.
The Renaissance Phoenix Downtown Hotel is a truly exceptional hotel according to guest reviews. The decor is amazing and the staff is friendly. Guests were in awe from the moment they walked in. The executive king suite was a fairytale dream and the entire hotel was clean and neat. Guests said it's the best place they've ever stayed in and perfect for birthdays. Rooms were quiet and lovely with comfortable beds. Although some reviews noted that the pool could be updated for a five-star hotel, guests had an excellent and extravagant experience overall. This hotel gets a big thumbs up.
Sedona Pines Resort offers a serene and picturesque escape just outside the bustling heart of Sedona. Set in a tranquil environment, it provides easy access to Sedona’s attractions while maintaining a peaceful retreat away from the city's busy areas. Surrounded by beautiful landscapes and conveniently close to nature trails and Red Rock State Park, the resort is ideal for those seeking relaxation combined with exploration.
The accommodations at Sedona Pines Resort are a highlight, featuring individual, well-equipped cabins that ensure privacy and tranquility. Guests appreciate the spaciousness, cleanliness and the homey atmosphere of the units, which include full kitchens and comfortable beds. The well-maintained grounds, including private patios and convenient parking, add to the appeal, making it a perfect choice for families.
Dining at the resort is notably enhanced by the on-site Italian restaurant, Bella Vita Ristorante, which is frequently praised for its delicious cuisine and delightful atmosphere. While the restaurant serves as a popular dining option, guests also have the flexibility to prepare their own meals in the well-appointed kitchens found in the cabins.
Cleanliness is a key strength of Sedona Pines Resort with the pool, spa facilities and grounds consistently noted for their impeccable maintenance. Guests regularly commend the clean, spacious cabins and the resort’s commitment to providing a pristine environment.
The resort's staff is widely praised for their exceptional service. Guests highlight the friendly, helpful and professional demeanor of the team, which significantly enhances the guest experience. Many instances of staff going above and beyond, such as assisting with late-night amenities or early check-ins, are frequently mentioned.
The resort also offers several recreational amenities, including a large, heated saltwater pool, spa, mini-golf and playground, making it a fun-filled destination for guests of all ages. Despite some feedback on the limited and occasionally outdated fitness facilities, the resort’s proximity to hiking trails provides ample opportunities for outdoor exercise.
Parking at Sedona Pines Resort is convenient with guests able to park right outside their cottages, adding to the overall ease and comfort of their stay.
However, there are areas for improvement. The on-site Wi-Fi service needs enhancement, as guests often find it weak and unreliable. While the resort provides smart TVs and DVD borrowing options, the internet connectivity issues are notable. Feedback on the bed comfort varies with some guests finding the beds exceptionally comfortable, while others report needing improvements, particularly with sofa beds and mattress consistency.
In summary, Sedona Pines Resort delivers a delightful and relaxing stay with its serene environment, clean and well-equipped cabins, excellent dining options and a range of amenities. Despite some areas needing attention, the overall experience is positive, making it a highly recommended retreat for visitors seeking both relaxation and adventure in Sedona.
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