Premier Inns Tolleson enjoys a convenient location highly praised by guests for its proximity to major highways and key attractions, making it ideal for those attending events at local venues like the Talking Stick Amphitheater and AK Chin Pavilion. The area around the hotel offers a variety of fast food options, gas stations and shopping outlets within walking distance. Despite being close to the freeway, the location maintains a peaceful atmosphere, further enhancing its appeal. Public transportation options and nearby attractions such as the Cardinal Stadium also contribute to its convenience.
The staff at Premier Inns Tolleson received a predominantly positive response with many guests commending their friendliness, attentiveness and professionalism. The front desk team was particularly praised for efficient and courteous service, ensuring a smooth check-in process. However, there were occasional reports of unprofessional behavior and slow service during peak times.
Pets are welcomed at Premier Inns Tolleson without additional fees, which many guests found advantageous. The property offers several areas for dogs to walk around, although there were concerns about the overall cleanliness and pet-related facilities. Cleanliness issues were also noted inside the rooms with reports of bugs, dirty floors, stained towels and cigarette smoke odors. Guestroom maintenance issues such as malfunctioning air conditioning, broken furniture and thin walls disrupting sleep were common complaints.
On the positive side, some guests found the beds comfortable and appreciated the spacious layouts of the rooms. Housekeeping efforts were occasionally praised for providing clean sheets and towels. Unfortunately, the decor was described as outdated and many rooms needed significant refurbishment, including the bathrooms and basic amenities like coffee makers, microwaves and refrigerators.
The breakfast experience fell short of expectations with many guests disappointed by its absence and poor communication regarding its availability. Those looking for morning dining options had to explore nearby cafes.
The hotel's WiFi also received negative feedback due to connectivity issues and additional fees for usage, which contradicted initial advertisements of free internet access.
In summary, Premier Inns Tolleson offers a convenient location and friendly staff with comfortable beds being a notable positive feature. However, the hotel faces significant challenges with cleanliness, room maintenance and accurate communication about amenities, needing improvements in these areas to ensure a better guest experience.
The Holiday Inn Express & Suites Phoenix West - Tolleson by IHG offers a highly commendable experience for visitors, particularly shining in several key areas. Its strategic location near Highway 101 provides convenient access to major interstates and local attractions, making it an ideal choice for travelers wishing to explore the Phoenix West area. Despite its proximity to highways, the hotel remains quietly tucked away, enhancing the overall tranquility of the stay. Guests also appreciate its proximity to various dining options and local stadiums.
The breakfast service is often highlighted for its quality and variety, with well-stocked stations and a clean environment providing a refreshing start to the day. Despite minor issues such as occasional missing items and a broken waffle maker, the overall breakfast experience stands out, with friendly staff further enhancing the positive atmosphere.
Accommodations at the hotel offer a promise of comfort and cleanliness, with modern, spacious rooms equipped with practical amenities like mini fridges, microwaves, and coffee makers. The bathrooms receive praise for their size and functionality, supporting a comfortable stay. The quiet environment ensures restful nights, and the efficient check-in process, along with ample parking, adds to the convenience.
Impeccable cleanliness and modernity are evident throughout the hotel, with guests frequently noting the immaculate conditions and pleasant aroma. The thoughtfully designed rooms and amenities contribute to the elevated quality of the stay, surpassing expectations.
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and customer service excellence. Their welcoming demeanor greatly enhances the overall guest experience, with special mention of the breakfast staff who contribute positively to guests' mornings. Overall, the dedication of the staff plays a significant role in fostering a warm and inviting atmosphere for all who visit.
This guest suite offers a cozy and intimate experience with access to a pool, providing a relaxing and enjoyable stay. The location near Westgate offers convenient access to entertainment and dining options.
Located in Cave Creek, this guest suite offers a private and intimate experience with its cozy accommodations and scenic surroundings. Guests can enjoy a relaxing getaway in a charming atmosphere.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 21-40 out of 97 hotels in and around Arrowhead Ranch