The Clarendon Hotel and Spa provides a boutique experience with a focus on relaxation and wellness. Its spa services, combined with a comfortable and stylish setting, create a cozy and intimate atmosphere.
This guest house offers a private and intimate experience, perfect for those seeking a cozy and personalized stay. Located in Phoenix, it provides a comfortable retreat with a charming atmosphere.
This guest house provides a cozy and secluded retreat, ideal for travelers seeking a quiet and intimate experience. Located in Phoenix, it offers a comfortable and charming stay with a focus on relaxation.
Guesthouses are known for their personalized service and intimate atmosphere. This guesthouse is celebrated for its unique charm and providing a cozy, home-like feel.
Aparthotels offer a blend of hotel amenities and apartment-style living. ASH and KO offer stylish accommodations with a focus on comfort and convenience, ideal for longer stays.
Aparthotels offer a blend of hotel amenities and apartment-style living. Sonder Ida offers stylish accommodations with a focus on comfort and convenience, ideal for longer stays.
The Royal Palms Resort and Spa, part of Hyatt, is a luxurious and comfortable resort in Arizona that offers a stunning pool area and beautiful grounds. The pool is a highlight of the resort with its beautiful design, cleanliness and accommodating staff. Guests can relax at the pool and enjoy a menu that satisfies cravings. The resort grounds are also stunning, built with great attention to detail. Although the pool can sometimes get packed with people during weekends, the relaxing atmosphere and excellent service make up for it. Some guests felt that the pool area should not have been open with COVID-19 still raging. Overall, the pool is deemed excellent and considered the best part of the stay by many.
The Hyatt Regency Phoenix Downtown is a delightful 4-star hotel located in the heart of downtown with convenient access to Chase Field. Guests can enjoy the stunning views from their comfortable beds, making for a very pleasant stay. Although some guests found the amenities to be lacking compared to other hotels of similar quality, the overall value was still excellent. While a few guests were disappointed by the noise levels and expected better service at the hotel's restaurant given the price paid, the majority of guests described their experience as superb and enjoyable. Overall, the Hyatt Regency Phoenix Downtown is a great choice for those looking for a comfortable and convenient stay in downtown Phoenix.
Holiday Inn Express & Suites - Phoenix - Airport North by IHG, offers an excellent stay for travelers with a particularly convenient location near Phoenix Sky Harbor Airport. This ease of accessibility has garnered high praise, making it a strategic choice for both business and leisure travelers. The proximity to major freeways, business centers and attractions like Arizona State University and the Desert Botanical Garden enhances its appeal. Despite being in an urban setting, the area remains quiet, providing a comfortable and restful stay. The hotel also offers a free shuttle service to the airport, boosting convenience for guests catching early flights.
The complimentary breakfast stands out for its variety, quality and taste. Guests commend the clean and well-maintained breakfast area along with the friendly and patient staff. Notable features include a popular pancake maker and all-day coffee availability. While some guests desired additional options, the overall feedback on breakfast greatly enhances the guest experience.
The rooms are repeatedly praised for being exceptionally clean, spacious and comfortable, featuring modern decor and effective soundproofing. Thoughtful room amenities and excellent maintenance ensure a positive experience, complemented by spotless bathrooms and well-organized facilities.
Guests emphasize the hotel’s impressive cleanliness, consistently noting the pristine condition of various areas, including the lobby, gym and pool. The thorough housekeeping services ensure a fresh and sanitized environment, contributing significantly to guest satisfaction.
The staff at Holiday Inn Express & Suites - Phoenix - Airport North receive high accolades for their friendliness, helpfulness and professional demeanor. The welcoming atmosphere created by the team, especially during check-in, is frequently mentioned. The front desk and shuttle service staff are highlighted for their efficiency and courteous nature, ensuring smooth transitions for travelers.
The hotel also earns positive reviews for its internet services with many guests noting reliable and high-speed Wi-Fi. While there are isolated mentions of network issues, the overall internet experience is commendably robust.
The fitness center is highly regarded, featuring clean, high-quality equipment and contributing positively to guest experiences. Additional amenities like an EV charger and a mini-mart further enhance convenience for travelers.
Comfortable beds are a notable mention, providing a restful stay with many guests appreciating the spaciousness and cleanliness of the rooms. Despite occasional comments about the firmness of the beds, the general consensus reflects satisfaction with the overall room comfort.
As a three-star accommodation, the hotel is praised for exceeding expectations with clean and comfortable rooms, friendly staff and good value. This, combined with the hotel's location and amenities, makes it a reliable choice for both leisure and business travelers. The positive reviews regarding breakfast, gym and business facilities further position it as a top-tier choice for visits to Phoenix.
Crowne Plaza Phoenix Airport - PHX by IHG, enjoys widespread commendation for its exceptional convenience, particularly due to its proximity to Sky Harbor Airport. Guests consistently applaud the hotel for its strategic location, offering easy access to the Sky Train, the light rail and a complimentary shuttle service every 30 minutes, making it an ideal choice for travelers with early departures or late arrivals. The easy connection to downtown Phoenix and nearby dining options further enhances its appeal.
The breakfast experience, though mixed, received positive feedback for its variety, freshness and accommodating staff, despite some guests finding it overpriced and occasionally lacking in quality. Dinner experiences leaned favorably with guests praising the delicious dishes, generous portions and the friendly service at the restaurant and bar, although some found the prices high and the ambiance lacking.
Rooms at the Crowne Plaza are often highlighted for their cleanliness, spaciousness and comfort with particularly positive mentions of quietness and comfortable beds. However, some concerns regarding outdated furnishings, occasional maintenance issues and cleanliness detract from the overall experience. Guests appreciated the thorough housekeeping but noted areas where maintenance could improve, including bathrooms and communal spaces.
Staff members at the hotel stand out for their friendliness and helpfulness, often enhancing the overall guest experience. Positive interactions were frequently reported with shuttle drivers, front desk personnel and restaurant staff, though there were occasional lapses in service quality.
The hotel offers free and convenient parking, appreciated for its security and 24-hour service, despite some logistical challenges and occasional extra costs. The gym is well-regarded for its equipment and maintenance, although temperature control issues were noted. The pool area, featuring a nice large pool and a jacuzzi, is another highlight, despite some cleanliness issues and unexpected conditions.
Overall, Crowne Plaza Phoenix Airport - PHX by IHG, offers a solid three-star experience, delivering good value and convenience, particularly for travelers needing easy airport access. While there are areas for improvement, especially in terms of maintenance and breakfast quality, the hotel's strengths in location, staff friendliness and comfortable accommodations make it a reliable mid-range option for travelers passing through Phoenix.
Extended Stay America Suites - Phoenix - Biltmore benefits significantly from its prime location in the Biltmore area, offering easy access to major roads and attractions like downtown Phoenix and the Arizona Biltmore Golf Course. Guests highlight the safe and pleasant neighborhood, abundant shopping, and dining options, making it an ideal base for both leisure and business travelers.
While breakfast offerings are limited to simple items like coffee, muffins, and granola bars, they are sufficient for guests seeking a quick start to their day. However, the potential for expanded options is noted by many.
The hotel shines with its clean, comfortable, and spacious rooms featuring kitchenettes and well-maintained amenities, contributing to a homely experience. Guests appreciate the clean bedding and towels, as well as helpful staff, who are often commended for their professionalism and friendliness, notably with commendable personnel like Xylicia and Lisa working at the front desk.
There are mixed reviews regarding the pool and bedding. The pool area is generally enjoyable, though cleanliness varies, impacting the experience. Standard beds receive praise for comfort, whereas sofa beds are frequently described as uncomfortable, leading to recommendations to avoid them.
Overall, Extended Stay America Suites - Phoenix - Biltmore provides a pleasant and convenient stay experience, with its strategic location, friendly staff, and clean accommodations standing out as highlights for guests.
Extended Stay America Suites - Phoenix - Midtown is distinguished by its exceptional location, which is frequently praised by guests for its convenience and proximity to attractions, restaurants, shopping, and transit options. Its strategic position is ideal for travelers with diverse purposes, including work engagements, events, and visits to local destinations. The location is undoubtedly the most commendable feature of the hotel, offering guests easy access to various amenities and making it a suitable choice for anyone visiting Midtown Phoenix.
The complimentary breakfast provided by the hotel garners mixed reactions. While a few guests appreciate the availability of items like oatmeal and muffins for a quick snack, many feel the options are too limited and not reflective of a traditional hotel breakfast. The breakfast area has been noted as unappealing, with instances where the breakfast was unavailable, leading to disappointment for some visitors expecting more comprehensive offerings.
Regarding the rooms, guests appreciate the spaciousness and the comfort of some beds, which are described as clean and accommodating for a restful sleep. However, these positive aspects are often overshadowed by concerns about cleanliness and maintenance. Many reviews highlight issues such as unclean rooms, musty odors, and outdated fixtures, with more serious complaints involving sightings of roaches and noise disruptions. These issues contribute to a negative impression of the room quality despite the potential for comfort.
Cleanliness remains a significant challenge at the property, as guests often report numerous hygiene issues, including unpleasant odors, visible dirt, and sightings of cockroaches throughout the hotel. The facility is also described as outdated, with worn-out amenities. While a few guests acknowledge helpful staff and good water pressure, these notes of positivity are largely eclipsed by the broader concerns about upkeep and maintenance, which impact the overall guest experience.
The hotel's staff receives mixed reviews; while many guests commend the friendliness and helpfulness of employees like Bianca and Angelica, others report less favorable interactions with staff members who seemed unfriendly or unhelpful. These inconsistencies in customer service, coupled with reports of safety concerns around the property, suggest there is room for improvement in creating a consistently welcoming environment.
In summary, while Extended Stay America Suites - Phoenix - Midtown benefits greatly from its central location and offers comfortable main beds, it faces challenges related to breakfast offerings, room cleanliness, and consistent customer service. Addressing these areas could significantly enhance the overall guest experience at this ideally situated property.
Extend-a-Suites Phoenix offers a convenient location for travelers, with proximity to the airport, highway access, and easy reach to sports venues, grocery stores, and dining facilities. The in-room amenities, like refrigerators and microwaves, are an added convenience for longer stays, especially with nearby Costco and breakfast spots.
The staff at Extend-a-Suites Phoenix are frequently lauded for their exceptional service. They are described as attentive, helpful, and professional, with standout employees like Kim, Kelly, and Chris from security making a positive impact on guest experiences. The front desk staff also receive praise for their friendliness and understanding, contributing to the hotel's welcoming atmosphere.
However, reviews on cleanliness and room maintenance are mixed. While some guests find the rooms clean and appreciate the amenities, others report issues with dirty floors, bathrooms, and inconsistent housekeeping. These concerns, along with some dissatisfaction regarding bed comfort and maintenance, suggest areas where the hotel could improve its guest experience.
On the positive side, the comfortable beds and spacious rooms often redeem the stay for many travelers, despite occasional lapses in cleaning and maintenance. Overall, Extend-a-Suites Phoenix has the potential to offer a satisfying experience, especially with its strategic location and commendable staff service, but would benefit from more consistent upkeep and attention to room conditions.