Holiday Inn Ashford Central by IHG
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Summary of reviewsHoliday Inn Ashford Central by IHG is a highly rated choice for travelers seeking convenience combined with comfort and excellent service. It boasts a superb location near the M20 motorway, making it an ideal stopover for those heading to France via the Eurotunnel or Eurostar. Its proximity to Ashford International Train Station, local attractions, and charming surroundings further enhance its appeal. Despite feeling slightly isolated to some, the serene green setting and ample parking create a tranquil retreat that many guests appreciate.
Breakfast at the hotel receives commendable reviews for its extensive variety, delicious hot options, and accommodating dietary selections. Served in a pleasant setting, the breakfast experience is enhanced by prompt timing and friendly, helpful staff, making it a recommended inclusion to add value to a stay. Dinner offerings run mixed, with several guests praising tasty meals, such as ribeye and fish and chips, supported by attentive service in a comfortable setting. Some minor drawbacks include limited menus and service delays during peak times, yet overall, guests often leave satisfied and willing to return.
The rooms at Holiday Inn Ashford Central are frequently noted for their spaciousness, cleanliness, and comfort. Modern touches, effective air conditioning, and relaxing bedding contribute to a pleasant stay, although some guests suggest additional decoration could enhance the atmosphere. Cleanliness standards throughout the hotel remain high, with spotless rooms and bathrooms consistently highlighted.
The hotel staff consistently receives high praise for their friendliness, attentiveness, and exceptional service, often going the extra mile to ensure a welcoming atmosphere for guests. They contribute notably to the positive experience alongside commendable parking facilities that offer safety, ample spaces, and stress-free access to the motorway.
Families find the hotel accommodating, with spacious rooms, free meals for children, and engaging activities like pirate packs and green surrounds with playful rabbits. While some room size complaints arise, the combined child-friendly services and atmosphere add significant value to family stays.
Beds at the hotel are generally celebrated for their comfort, allowing for restful stays thanks to quality mattresses, pillows, and bedding. Although a few guests found bed firmness varied, the overall sentiment remains positive.
Business travelers benefit from a functional, convenient environment with efficient services and commendable value for money, especially when booked in advance. Additionally, the hotel proves itself consistently dog-friendly, welcoming pets and providing enjoyable surroundings for walks, adding to its appeal among pet owners.
Overall, Holiday Inn Ashford Central by IHG stands out for its strategic location, cleanliness, comfort, and excellent service, offering a thoroughly pleasant experience to a wide range of travelers.
Categories
Breakfast at the hotel receives commendable reviews for its extensive variety, delicious hot options, and accommodating dietary selections. Served in a pleasant setting, the breakfast experience is enhanced by prompt timing and friendly, helpful staff, making it a recommended inclusion to add value to a stay. Dinner offerings run mixed, with several guests praising tasty meals, such as ribeye and fish and chips, supported by attentive service in a comfortable setting. Some minor drawbacks include limited menus and service delays during peak times, yet overall, guests often leave satisfied and willing to return.
The rooms at Holiday Inn Ashford Central are frequently noted for their spaciousness, cleanliness, and comfort. Modern touches, effective air conditioning, and relaxing bedding contribute to a pleasant stay, although some guests suggest additional decoration could enhance the atmosphere. Cleanliness standards throughout the hotel remain high, with spotless rooms and bathrooms consistently highlighted.
The hotel staff consistently receives high praise for their friendliness, attentiveness, and exceptional service, often going the extra mile to ensure a welcoming atmosphere for guests. They contribute notably to the positive experience alongside commendable parking facilities that offer safety, ample spaces, and stress-free access to the motorway.
Families find the hotel accommodating, with spacious rooms, free meals for children, and engaging activities like pirate packs and green surrounds with playful rabbits. While some room size complaints arise, the combined child-friendly services and atmosphere add significant value to family stays.
Beds at the hotel are generally celebrated for their comfort, allowing for restful stays thanks to quality mattresses, pillows, and bedding. Although a few guests found bed firmness varied, the overall sentiment remains positive.
Business travelers benefit from a functional, convenient environment with efficient services and commendable value for money, especially when booked in advance. Additionally, the hotel proves itself consistently dog-friendly, welcoming pets and providing enjoyable surroundings for walks, adding to its appeal among pet owners.
Overall, Holiday Inn Ashford Central by IHG stands out for its strategic location, cleanliness, comfort, and excellent service, offering a thoroughly pleasant experience to a wide range of travelers.
Dog Friendly Hotel
This hotel allows dogs and provides amenities such as food and water bowls.
Hotel with Parking
Offers parking facilities and is close to the motorway, blending a 17th-century building with modern amenities.
4-Star Hotel
This hotel is located in a 17th-century building. It offers comfortable, well-equipped rooms and an English breakfast. It includes a restaurant and a traditional tavern.
Historic Hotel
Family Friendly Hotel
Business Hotel
Guest Reviews
Holiday Inn Ashford Central by IHG boasts a commendable location for travelers seeking convenience and access to major transit points. It is strategically positioned near the M20 motorway, facilitating quick access for those journeying to the Eurotunnel, Channel Tunnel, or the Eurostar station, making it an ideal stopover for trips to France. The hotel is not just suitable for those on the move but also for those exploring the local area. Within a short drive or a bus ride, guests can reach the Ashford International Train Station, the outlet center, and Ashford's historic center, which is a mere 10-minute walk away. Despite feeling a bit isolated for some visitors, the hotel's proximity to public transport and motorways make it well-connected to nearby attractions such as Canterbury and the charming surroundings of Folkestone and Sissinghurst Gardens. The tranquil, green setting enhances the experience, offering a serene retreat with clean, spacious rooms and ample parking. Whether it's a restful overnight stay before a continental crossing or a base for regional exploration, this hotel provides a convenient and well-situated choice for travelers.
'Holiday Inn Ashford Central by IHG' generally receives praise for its breakfast offerings, with guests frequently highlighting the extensive variety of choices available. The breakfast buffet is particularly well-regarded for its abundant and appealing selection, including a range of hot options, ensuring guests have plenty to eat. Many appreciated the deliciousness and quality of the food, often describing breakfast as excellent or very good. The gluten-free selection and accommodations for dietary requirements are noted positively by some guests.
The setting, including a breakfast room and garden area, draws positive remarks for being pleasant and well-organized. Guests also commend the breakfast's timing, starting promptly at half past six, which accommodates early risers. The staff is frequently mentioned as friendly and helpful, contributing significantly to the pleasant breakfast experience.
However, some reviews point out occasional shortages, such as missing bread or pastries, and a few mention issues like cold food or certain items not being as fresh as desired. Despite these minor setbacks, the general consensus is that the breakfast experience at the Holiday Inn Ashford Central remains largely positive, with many guests recommending the included breakfast option for its value and comprehensive offerings.
Holiday Inn Ashford Central by IHG offers a mixed dining experience according to guests' feedback, with a few elements standing out more positively. Visitors often praised the restaurant for serving tasty, well-prepared meals, highlighting the ribeye and fish and chips as notable dishes. The portions were generally generous, and many guests found the pricing to be fair. The hotel's bar and outdoor garden provide an appealing setting for enjoying meals and drinks, enhancing the dining ambiance.
Service within the restaurant frequently received compliments for being friendly and attentive, which contributed to a pleasant dining atmosphere. Some guests also appreciated the convenience of room service for dinner and found it to be a satisfying alternative. Breakfasts at the hotel were generally well-received, often described as great, with some recommending trying both breakfast and dinner for a complete experience.
However, the dining experience was not without its drawbacks. At times, the restaurant suffered from being understaffed, leading to service delays, and the menu was sometimes described as limited. During busier periods, such as weddings, dining options were unavailable, which could inconvenience some guests. Additionally, the restaurant environment could become uncomfortable during a heatwave. Despite these issues, many guests left satisfied with their dining experiences and expressed intentions to return.
Holiday Inn Ashford Central by IHG offers a comfortable and accommodating experience for its guests, particularly in its rooms. Many visitors appreciate the spaciousness, with several reviews highlighting the generous size of the rooms, often capable of accommodating families or additional beds. The cleanliness of the rooms is a consistently noted highlight, with guests praising the spotless condition of both the rooms and the modern, well-equipped bathrooms. Comfortable bedding contributes to a restful stay, while the newly refurbished rooms add a modern and fresh touch to the décor.
While some reviews mention that the rooms could benefit from more decoration, the overall functionality and comfort seem to outweigh this minor shortcoming for most guests. The presence of essential amenities, good facilities, and effective air conditioning further enhance the positive experience. The hotel's staff also receives favorable mentions for their hospitality, helpfulness, and maintaining a welcoming environment, making it an attractive option for those seeking a convenient and satisfactory stay in Ashford.
Visitors to the Holiday Inn Ashford Central by IHG have positively highlighted their experiences with the hotel's beds, often noting a restful night's sleep as a result. The majority of guests found both the mattresses and pillows to be notably comfortable, leading to compliments about a good night's rest. Guests frequently described the beds as cozy, comfortable, and soft, with some appreciating the spotless and neatly ironed sheets that added to the comfort level.
The hotel seems to have paid particular attention to bedding quality, with several reviews praising the excellent combination of beds and pillows, which significantly enhances sleep quality. A few reviews emphasized the spaciousness of some rooms, coupled with large beds and luxurious bedding that contributes to a pleasant stay.
However, it's worth noting a mix of opinions regarding bed firmness, with some guests mentioning that beds were too narrow or too soft. Despite these few contrary observations, the overarching sentiment remains highly positive, with the comfort of the beds being a recurrent theme that adds significant value to the overall guest experience at this hotel.
Holiday Inn Ashford Central by IHG appears to maintain a high standard of cleanliness throughout the hotel. Guest reviews frequently mention that the rooms are very clean, comfortable, and well-provisioned, often highlighting the modern and tidy facilities. The bathrooms are described as spotless, with excellent showers that are powerful and hot, adding to the comfortable stay. The hotel itself is tidy, with public areas appearing well maintained. The staff are also praised for being pleasant, cheerful, and helpful, contributing positively to the overall experience. While some reviews do note that the hotel looks a bit worn and dated, the general sentiment remains that it is clean and comfortable. The newly renovated areas are particularly commended, enhancing the positive impressions. Overall, guests seem pleased with their stay, appreciating the cleanliness and comfort provided by the hotel.
The staff at Holiday Inn Ashford Central by IHG consistently receive high praise from guests, with many reviews highlighting their friendliness, helpfulness, and overall superb service. The personnel, particularly at the reception and in the restaurant, are noted to be exceptionally attentive, accommodating, and always willing to go the extra mile to ensure a pleasant stay for guests. Delphine, one of the team members, is frequently mentioned for her outstanding assistance and warm demeanor. From offering local dining suggestions to helping with luggage, the staff demonstrate a genuine commitment to hospitality. Despite a few isolated incidents of unhelpfulness, the overall impression is one of a dedicated team that significantly enhances the guests' experience through their kindness and professionalism. Whether it's a quick overnight stop or a longer stay, guests can expect clean accommodations accompanied by a warm and welcoming atmosphere made possible by this exceptional team.
The Holiday Inn Ashford Central by IHG is consistently praised for its excellent parking facilities, making it a convenient choice for travelers. Guests highlight the ample availability of parking spaces, ensuring that finding a spot is easy and stress-free. The hotel's large parking lot accommodates vehicles comfortably, and free parking is a valued perk for residents. Conveniently located close to the motorway, the hotel provides easy access for road travelers, and the parking is well positioned for those heading to the Chunnel. Additionally, the parking area is noted as being safe, adding an extra layer of assurance for guests concerned about vehicle security. Overall, the parking experience at this hotel is frequently described as clean, comfortable, and very good.
Holiday Inn Ashford Central by IHG offers an inviting option for families traveling with children. For those passing through or heading to catch the ferry to Calais, this hotel serves as a convenient and comfortable stopover. Families particularly appreciate the spacious rooms that can comfortably accommodate up to four, ensuring a pleasant stay. Children find enjoyment in delightful activities, such as the pirate activity pack and a playful frog hunt in the room. The child-friendly atmosphere is enhanced with serene, green surroundings where rabbits can often be spotted playing. Families find value in the hotel's policy of letting children eat for free, and in some cases, stay at no extra cost. The staff is noted for being friendly and exceptionally accommodating, making families feel welcome and at ease. While some reviews noted issues with room size or layout, the overall experience seems to cater well to those needing a straightforward, family-friendly environment during their travels.
The Holiday Inn Ashford Central by IHG presents itself as a functional choice for business travelers, offering a seamless blend of practicality and convenience. Its strategic location makes it ideal for those needing quick access to the ferry and the International station, adding to its appeal as a stopover point. Guests appreciate the efficient check-in process and the commendable service, especially for business needs like printing, which is handled promptly and without charge. The hotel is praised for its clean environment and helpful staff, making it a reliable choice for business trips. The rooms, albeit slightly dated, are comfortable and meet the necessary standards for a short stay. The hotel's value for money is evident, particularly when booked in advance, making it a cost-effective option for travel. Overall, it provides a pleasant and convenient experience for those with business in the area.
Holiday Inn Ashford Central by IHG proves to be an excellent choice for travelers with dogs, offering a welcoming and fuss-free experience from the moment of check-in. The friendly staff ensures that both guests and their pets feel right at home. The hotel's commitment to being very dog-friendly is evident, with certain dining areas allowing dogs to accompany their owners during meals. The convenience of this open policy adds to the hotel's appeal for those seeking accommodations that cater to pets. Guests appreciate the ease with which they can include their furry companions in their travels, highlighting the hotel's success in accommodating both human and canine guests alike. The surrounding areas also contribute to the hotel's charm, providing a good setting for enjoyable walks with dogs. Regular visitors consistently note the hotel's pet-friendly approach over the years, indicating a reliable choice for pet owners seeking a comfortable stay without compromising on their pets' happiness.
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Location
Breakfast
The setting, including a breakfast room and garden area, draws positive remarks for being pleasant and well-organized. Guests also commend the breakfast's timing, starting promptly at half past six, which accommodates early risers. The staff is frequently mentioned as friendly and helpful, contributing significantly to the pleasant breakfast experience.
However, some reviews point out occasional shortages, such as missing bread or pastries, and a few mention issues like cold food or certain items not being as fresh as desired. Despite these minor setbacks, the general consensus is that the breakfast experience at the Holiday Inn Ashford Central remains largely positive, with many guests recommending the included breakfast option for its value and comprehensive offerings.
Dinner
Service within the restaurant frequently received compliments for being friendly and attentive, which contributed to a pleasant dining atmosphere. Some guests also appreciated the convenience of room service for dinner and found it to be a satisfying alternative. Breakfasts at the hotel were generally well-received, often described as great, with some recommending trying both breakfast and dinner for a complete experience.
However, the dining experience was not without its drawbacks. At times, the restaurant suffered from being understaffed, leading to service delays, and the menu was sometimes described as limited. During busier periods, such as weddings, dining options were unavailable, which could inconvenience some guests. Additionally, the restaurant environment could become uncomfortable during a heatwave. Despite these issues, many guests left satisfied with their dining experiences and expressed intentions to return.
Rooms
While some reviews mention that the rooms could benefit from more decoration, the overall functionality and comfort seem to outweigh this minor shortcoming for most guests. The presence of essential amenities, good facilities, and effective air conditioning further enhance the positive experience. The hotel's staff also receives favorable mentions for their hospitality, helpfulness, and maintaining a welcoming environment, making it an attractive option for those seeking a convenient and satisfactory stay in Ashford.
Beds
The hotel seems to have paid particular attention to bedding quality, with several reviews praising the excellent combination of beds and pillows, which significantly enhances sleep quality. A few reviews emphasized the spaciousness of some rooms, coupled with large beds and luxurious bedding that contributes to a pleasant stay.
However, it's worth noting a mix of opinions regarding bed firmness, with some guests mentioning that beds were too narrow or too soft. Despite these few contrary observations, the overarching sentiment remains highly positive, with the comfort of the beds being a recurrent theme that adds significant value to the overall guest experience at this hotel.
Cleanliness
Staff
Parking
Family
Business
Dog Friendly
No, Holiday Inn Ashford Central by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Ashford Central by IHG.
Yes, Holiday Inn Ashford Central by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Ashford Central by IHG.
No, Holiday Inn Ashford Central by IHG doesn't have a gym.
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