The location of Ashford International Hotel & Spa is praised for its accessibility and proximity to the motorway, while still maintaining a quiet atmosphere. Breakfast and dinner received mixed reviews with some guests enjoying the variety and courteous staff, while others found the food to be poorly replenished and poorly organized. Rooms also received mixed reviews with some guests finding them clean and comfortable, while others found them to be outdated and uncared-for. The cleanliness of the hotel also varied among guest reviews. Staff received varying experiences with some guests praising their helpfulness while others found them rude and untrained. The spa facilities were generally enjoyed but were noted to be crowded at times. The hotel is considered child-friendly and is located near popular fast-food chains and a cinema. The beds received mixed reviews with some guests finding them comfortable while others described poor mattress and duvet quality. Overall, the reviews highlight the need for improvements in certain areas, but the hotel still offers a pleasant stay for those looking for convenience and practicality.
With its period charm, regal surroundings, warming log fires, award winning cuisine and some of the best spa and leisure facilities in England, this hotel is a highly esteemed Country House with a quality of service that is hard to equal.
Summary of reviews
Eastwell Manor, Champneys Hotel & Spa is a stunning location with great character and friendly staff, perfect for a tranquil break and a nature-filled escape. While some guests had a negative experience with dining and room conditions, it seems that many enjoyed the food and service. The hotel could benefit from a consistent and thorough cleaning regimen to ensure a high standard of cleanliness for guests. The staff were generally professional, helpful and polite with special mentions for some individuals. The spa and swimming facilities had mixed reviews, but the outdoor pool was a great place to relax on a hot day. The hotel exudes luxury and provides the perfect indulgent getaway, making it a dream destination for romantic getaways and special celebrations.
Holiday Inn Ashford - North A20 by IHG consistently receives positive reviews from guests, highlighting its strategic location, exceptional service, and family-friendly accommodations. Nestled in a tranquil rural setting, the hotel offers a convenient base for exploring the Kent area or as a stopover before heading to the Eurotunnel or ferries. Its proximity to major transport links like the M20 and A20 ensures easy access for travelers. The hotel provides ample free parking, further adding to the convenience for those arriving by car, and maintaining a peaceful and quiet atmosphere.
Breakfast at the hotel is highly praised for its diverse and abundant selection, including traditional full English and continental options, with attentive service from the breakfast team enhancing the experience. The Hop Pickers restaurant stands out for its high-quality dinner offerings, and the option for children to eat for free is an attractive perk for families. Guests commend the delicious food, especially mentioning dishes like perfectly cooked steak and fish and chips.
The spacious and comfortable rooms are frequently lauded, particularly those accommodating families. Recent refurbishments have ensured rooms are clean and well-equipped, featuring comfortable beds with a choice of pillows, tea-making facilities, and large TVs. While some furnishings may show slight wear, the overall quality and cleanliness of the accommodations contribute to a valuable stay.
Staff at the hotel receive consistent accolades for their friendly and helpful nature, with specific team members recognized for their outstanding service. This level of hospitality fosters a welcoming and enjoyable environment for all guests.
Despite a mixed response to the Wi-Fi service being free only in the lobby and requiring a fee in the rooms, the connection is generally regarded as strong throughout the premises. Guests appreciate the clean and modern decor of the hotel, which complements its inviting ambiance. The combination of these elements makes Holiday Inn Ashford - North A20 a well-rounded, budget-friendly choice that offers great value for its three-star rating, delivering more than expected in terms of service and comfort.
Hampton by Hilton Ashford International has garnered positive reviews across several key areas, making it a strong choice for both leisure and business travelers.
The hotel's prime location is a standout feature with guests emphasizing its proximity to the Ashford International train station, Ashford Designer Outlet and the town center. This central placement offers easy access to local shops, restaurants and facilitates travel via the Eurotunnel and motorways. Despite its central location, the hotel provides a quiet retreat with well-soundproofed rooms. EV charging stations and ample parking further enhance its convenience.
Guests frequently praise the breakfast experience, highlighting the variety and quality of the offerings. The breakfast buffet includes a wide selection of hot and cold items with many appreciating the make-your-own waffle machine and vegan options. The breakfast area is noted for its cleanliness and the helpfulness of the staff, contributing to a satisfactory start to the day.
The rooms receive high marks for their spaciousness, cleanliness and modern amenities. Visitors appreciate the comfortable beds, stylish decor and functional layouts, including features like large, smart TVs and high-pressure showers. Minor issues like occasional stuffiness or lack of drawers are mentioned but are outweighed by the overall positive feedback on room comfort and practicality.
Cleanliness is consistently highlighted with the hotel described as spotless and well-maintained. The housekeeping staff is frequently praised for their thoroughness, ensuring that both the bedrooms and public areas are clean and inviting.
The staff at Hampton by Hilton Ashford International receive high praise for their friendliness and helpfulness. Guests frequently describe the service as very friendly, attentive and efficient, which enhances the overall guest experience. The reception and check-in process are noted for their smooth and welcoming nature.
Guests also commend the hotel's free Wi-Fi, describing it as reliable and easy to connect to, although streaming services are reportedly unavailable. The gym is another notable feature, praised for its modern equipment and 24-hour availability, appealing to both casual users and committed gym-goers.
For families, the hotel is highlighted as a great choice due to its child-friendly rooms and amenities. Guests appreciate the family-oriented services, such as the breakfast options and the waffle maker, which are favorites among young visitors.
While the hotel generally receives positive reviews, there are areas with mixed feedback. The dinner menu is often described as limited with few options available, prompting many guests to explore local dining alternatives. The beds also receive mixed reviews with some guests finding them too firm.
Overall, Hampton by Hilton Ashford International stands out as a three-star hotel that exceeds expectations. It provides excellent value for money with its modern feel, clean and comfortable rooms, comprehensive amenities and friendly staff, making it a reliable and practical choice for travelers.
The Conningbrook Hotel offers a well-rounded experience featuring several positive attributes. Its location is particularly praised, being conveniently near the M20 motorway, the Eurotunnel and Ashford International train station, making it an ideal stopover for travelers heading to France or exploring East Kent. The tranquil surroundings, lovely gardens and park opposite the hotel also add to its appeal.
Guests have expressed satisfaction with the hotel's breakfast, describing it as excellent, delicious and well-prepared with ample portion sizes and a variety of options to cater to different tastes. The friendly and hardworking staff significantly contribute to the pleasant dining experience. Despite some critiques regarding limited choices and coffee quality, the overall consensus is that the breakfast is of good quality and value for money.
Dinner at the hotel is similarly well-regarded, particularly for the traditional English pub fare, large portions and reasonable prices. The ambiance of the restaurant is often described as comfortable and cozy with efficient service enhancing the dining experience. Some guests found the dinner menu limited, but the overall dining experience remains positive.
The rooms at The Conningbrook Hotel are commended for their spaciousness, cleanliness and comfort. Guests appreciate the bright and airy feel, comfortable beds and spacious bathrooms. Despite some mention of dated decor and maintenance issues, the rooms are generally viewed as clean, functional and reasonably priced. The superior rooms, in particular, receive praise for their recent renovations and attractive furnishings.
Cleanliness across the hotel is consistently rated highly with many noting the spotless rooms and well-kept gardens. The staff's friendliness and professionalism create a welcoming atmosphere, further enhancing guests' experiences.
Family travelers find the hotel particularly accommodating with spacious family rooms, a playground and a bouncy castle among the amenities that ensure a comfortable and enjoyable stay. The family-friendly environment and good location make it an ideal choice for those traveling with children.
In terms of parking, The Conningbrook Hotel excels with ample, free and secure parking spaces, accommodating larger vehicles and providing a hassle-free experience for guests.
The hotel's Wi-Fi service, however, receives mixed reviews. While some guests appreciate the free high-speed internet, others report issues with connectivity and signal strength, especially in certain parts of the property.
Although the hotel is described as somewhat dated with a three-star rating, it delivers a comfortable and functional stay with good value for money. The overall sentiment is that The Conningbrook Hotel provides reliable, budget-friendly accommodations suitable for a variety of travel needs.
In conclusion, The Conningbrook Hotel is recommended for its strategic location, friendly staff, clean and comfortable accommodations, good dining options and family-friendly features, making it a solid choice for travelers seeking a pleasant stay with room for improvement in specific areas.
The Woolpack Inn Warehorne shines as a quintessential English countryside retreat, lauded for its idyllic location in a picturesque village on the edge of Romney Marsh. Its tranquil setting offers stunning views, charming surroundings, and proximity to local vineyards and cultural sites, making it a favored stopover for travelers. The historic building enriches the ambiance with its old-world charm, providing an enchanting retreat.
Guests overwhelmingly praise the Inn's culinary offerings, particularly the breakfast, which impresses with its diverse selection and high-quality ingredients. The dinner menu also delights diners, with consistent high marks for taste and presentation. Both meals are served in a cozy pub setting, enhanced by the friendly and prompt service of the staff.
The rooms at The Woolpack Inn Warehorne offer a unique blend of rustic elegance and comfort, with quirky decor and thoughtful features like free-standing bathtubs. While some rooms are smaller, their charm and character outweigh minor shortcomings, providing a memorable stay. The beds receive high praise for their remarkable comfort, contributing to restful nights.
Cleanliness across the inn is commendable, with the establishment maintaining a tidy and inviting atmosphere. Some minor issues have been noted, but these do not detract from the overall appeal. The staff's exemplary hospitality further elevates the guest experience, as they consistently deliver warmth, professionalism, and attentive service.
Overall, The Woolpack Inn Warehorne offers an exceptional blend of scenic beauty, historic charm, and quality service, making it a standout choice for those seeking a peaceful and picturesque countryside retreat.
Plumpton House is a charming retreat nestled in the serene rural landscape of Kent, offering a tranquil escape with picturesque countryside views. Travelers appreciate its convenient location near attractions like Port Lympne Zoo, Leeds Castle, and the Eurotunnel, as well as its proximity to amenities in Wye village. The setting provides guests with a calming backdrop for relaxation, ideal for those seeking seclusion with easy access to local activities.
The accommodations at Plumpton House receive high praise for their spaciousness, cleanliness, and comfort. Guests enjoy the bright, airy rooms, often describing them as a home away from home. The mattresses are noted for their exceptional comfort, complemented by well-appointed bathrooms, some featuring relaxing jacuzzi baths. Despite a few dated rooms, the stunning views compensate, offering a restful and satisfying experience.
Breakfast at Plumpton House is a highlight, with an extensive menu including a full English breakfast and options catering to dietary needs. The morning meal is enjoyed in a charming conservatory with captivating views, and guests commend the attentive service, including inquiries about individual preferences. Generally, the breakfast experience is described as excellent, adding value to the stay.
Guests frequently highlight the exceptional hospitality and warmth of the staff, who go above and beyond to ensure comfort and satisfaction. The welcoming hosts, particularly Maya, contribute to the positive atmosphere, enhancing guests' overall experience with their professionalism and flexibility.
Plumpton House also offers spacious and secure parking options, appreciated by those traveling with motorcycles or cars. Despite minor issues with designated spaces, the convenience of ample off-road parking remains a positive aspect.
Overall, Plumpton House delivers excellent value for money, with well-furnished accommodations, attentive service, and a peaceful rural setting. Guests can expect a comfortable and relaxing stay, immersing themselves in the tranquility and beauty of Kent's countryside, making it a favored choice for travelers seeking a memorable escape.
The Five Bells Inn Brabourne, set in a picturesque countryside locale, offers a tranquil retreat with stunning views perfect for nature enthusiasts and travelers alike. Its convenient proximity to the Eurotunnel and Dover ferries makes it an ideal base for exploring further afield, while the charming style of the property, friendly staff, and a lovely beer garden enhance its appeal. The restaurant on-site provides a quiet and relaxing atmosphere, perfect for an overnight stop or getaway escape.
Guest experiences at The Five Bells Inn Brabourne consistently highlight the exceptional culinary offerings, with breakfast described as superb and dinner leaving a significant impression characterized by sensational taste and quality. Guests revel in the high-quality, fresh ingredients used in the breakfasts, which are both delightful and filling, ensuring a satisfying start. Dinner receives equal praise, with guests lauding the tasty dishes and the welcoming, characterful atmosphere that enhances the dining experience. Although some mention the meals might be slightly expensive, the quality and overall experience justify the cost.
Accommodation at The Five Bells Inn Brabourne impresses with stunning, elegantly designed rooms that exude charm and uniqueness. Despite some rooms being small, their thoughtful design and meticulous cleanliness cater to guest needs impeccably. The cozy pub ambiance, with its old-world charm and delightful quirks, further enriches the stay, making it memorable. Guests frequently praise the incredibly comfortable beds, contributing to restful nights and overall satisfaction.
The staff at The Five Bells Inn Brabourne are consistently noted for their exceptional hospitality. Guests appreciate the welcoming and attentive service, remarking on the helpfulness and professionalism of staff across all areas. The dedication to making guests feel at home is evident and contributes significantly to the inviting atmosphere.
Finally, cleanliness stands out as a hallmark of The Five Bells Inn Brabourne, with guests consistently impressed by the pristine conditions maintained throughout the establishment, complementing its visually appealing decor. This attention to cleanliness, combined with the charming and cozy atmosphere, ensures a pleasant experience for all visitors, making The Five Bells Inn Brabourne a highly praised retreat space for relaxation and enjoyment.