Radisson Hotel Astana
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Summary of reviewsThe Radisson Hotel Astana is a highly recommended hotel for both business and leisure travelers. Its fantastic location near the waterfront and architectural landmarks, as well as its proximity to a large supermarket, restaurants and a central park, has received rave reviews from guests. The hotel offers spacious and clean rooms with comfortable beds and well-equipped bathrooms, although some elements require updating. The staff are highly professional, friendly and welcoming, making them the highlight of many guests' stay. The hotel also boasts a fantastic fitness experience for guests with a World Class gym, pool and sauna. While some guests have mixed opinions about the breakfast and dinner options, the majority find them enjoyable. Overall, the Radisson Hotel Astana presents a good option for those visiting the city, whether for business or leisure.
Categories
Hotel Taking Steps Towards Sustainability
Listed as an ethical and sustainable hotel, this property is part of the Radisson Hotel Group's Responsible Business program. The group is committed to significantly reducing carbon emissions and aligning with science-based targets for environmental performance.
Hotel for Honeymoon
Radisson Hotel Astana offers comfortable rooms and excellent service. Its central location provides easy access to local attractions, making it a convenient and enjoyable option for a honeymoon stay.
Hotel with Spa
Includes a swimming pool and a gym, with a wellness area featuring a Turkish steam room, massage chair, and sauna facilities. It offers a comfortable stay with spacious rooms.
Romantic Hotel
Offers comfortable and well-appointed rooms, along with amenities like a spa and fitness center. Its central location and reliable service make it a solid choice for a romantic escape.
Hotel near Nightlife Spots
The Radisson Hotel Astana is centrally located and close to nightlife spots. It provides comfortable accommodations and easy access to various entertainment venues in Astana. Its central location makes it a convenient choice for nightlife enthusiasts.
Business Hotel
The hotel has modern, well-equipped meeting spaces suitable for meetings, conferences, and receptions. It offers seven meeting rooms ranging from 40 to 1,200 square meters, with the largest venue accommodating up to 1,200 guests. Modern audiovisual technology and free Wi-Fi are available.
Accessible Hotel
This hotel is entirely wheelchair accessible and features increased accessibility in its rooms, including roll-in showers, lowered sinks, raised toilets, adapted baths, and toilets with grab rails. These features ensure a comfortable and convenient stay for guests with mobility needs.
Hotel with Gym
Offers a fitness center with essential workout equipment, ensuring guests can stay active during their stay. The gym provides a clean and functional space for exercise.
5-Star Hotel
The Radisson Hotel Astana provides comfortable and stylish accommodations with a range of amenities. Its central location and quality service make it a strong choice for a luxurious stay.
Hotel with Indoor Pool
Provides an indoor swimming pool and a spa centre. The spa features a Turkish steam bath and sauna facilities, contributing to a relaxing stay with access to wellness amenities.
Luxury Hotel
Hotel with Swimming Pool
Indoor Pool
Guest Reviews
The Radisson Hotel Astana is situated in a fantastic location with a beautiful waterfront nearby and plenty of architectural landmarks to explore. Many guests have praised the hotel's convenient location, noting its proximity to a large supermarket, restaurants and a central park. The view from hotel rooms is also highly regarded with some boasting stunning views of the river. The hotel is perfect for both business and leisure travelers and those with a love for running can take advantage of the excellent location for a riverside jog. Additionally, the hotel's large parking lot is a major plus for guests traveling by car. Overall, the location of the Radisson Hotel Astana has received rave reviews from guests who have enjoyed their stay there.
Guests of Radisson Hotel Astana have mixed opinions about the breakfast offered at the hotel. However, most guests seem to enjoy the wide range of dishes available, including local cuisine, at a reasonable price. Some guests describe the breakfast as excellent with tasty and varied options. Several guests also commend the fresh fruit and croissants and some appreciate the option to have eggs made to order. Some guests find the breakfast menu monotonous with limited choices or less flavorful dishes and a few have even experienced issues with the service or finding a place to sit. Overall, while not everyone may be impressed with the breakfast, it is clear that the hotel tries to provide a decent selection of dishes for guests to enjoy as they start their day.
Guests have varied opinions about Radisson Hotel Astana's dinner options with some negative feedback about the chicken dish and pizza being tasteless, cold breakfast, high prices and poor restaurant service. However, there are positive reviews noting that the hotel served good quality dinner, despite the fact that the restaurant did not operate in the evening and guests had trouble ordering room service. On the bright side, the hotel bar and restaurant were open until midnight, providing guests ample time to unwind over food and drinks.
The Radisson Hotel Astana offers a range of spacious and clean rooms with comfortable beds and well-equipped bathrooms, although some elements require updating. The staff are extremely professional and helpful and the in-room dining is enjoyable. The hotel itself is slightly dated, but it has recently undergone some renovation. Some rooms have great views of the city, while others are small and basic, but still comfortable. Amenities like toothbrushes and mini bars may need to be requested from reception. Overall, the hotel is clean and cozy with a stylish design, although there is room for improvement in some areas.
Guests of the Radisson Hotel Astana have overwhelmingly positive things to say about the beds. Many describe them as comfortable and conducive to a good night's sleep with comfortable pillows and mattresses. Some guests note that the rooms can be warm, but overall they find the beds to be comfortable and cozy. The hotel also offers amenities like tea kettles in the rooms, which guests appreciate. While a few guests mentioned minor issues like uncomfortable pillows, for the most part, the beds are a highlight of this hotel and worth staying there for.
The Radisson Hotel Astana has received mostly positive reviews about its cleanliness. Guests have described their rooms as clean, comfortable and spacious. The staff that clean the rooms were commended for their high-quality service. The breakfast was also considered excellent. However, some negative comments were made about the thoroughness of housekeeping with some guests finding empty beer bottles when the curtains were closed. There were also complaints about towels, coffee and bathroom supplies not being replenished unless requested. Overall, the hotel was commended for its cleanliness and most guests had a positive experience.
The Radisson Hotel Astana has a highly professional, friendly and welcoming staff that goes above and beyond to help guests with any requests they may have. The reception desk staff are polite and attentive, quickly resolving any issues that may arise. Despite some guests mentioning the hotel's dated decor and plumbing, the staff continue to impress with their excellent customer service, making them the highlight of many guests' stay. From the smiling front desk employees to the helpful staff in the room service and breakfast areas, the level of professionalism and friendliness is consistently high. While there were a few negative comments about some members of the staff, overall, the positive feedback regarding the hotel's service and staff far outweighs any negative criticisms. Guests highly recommend this hotel not only for its spacious rooms and great location but also for its exceptional staff.
The Radisson Hotel Astana offers a fantastic fitness experience for guests with a World Class gym, pool and sauna. The spa, while located in a nearby building, is well worth the 10-minute walk. The hotel provides excellent service and even has live music in the evenings. Guests can enjoy multiple types of saunas and a variety of pools, including a large one for adults and a smaller one for children. Access to the gym includes classes and a play area for children with staff to supervise. The spa is included in the room rate, although some guests found it to be weaker than expected. Overall, the gym facilities and pool impressed guests, making the Radisson Hotel Astana an excellent choice for fitness enthusiasts.
The gym at the Radisson Hotel Astana is highly praised by guests with many describing it as excellent and fully equipped. The gym is located within the World Class fitness club, which also includes a spa and pool. Although some guests found the navigation within the fitness center confusing, the facilities were still considered top-notch, including saunas and massage. Children are also catered for with staff to look after them. The only downside is that the gym is located a bit far away from the hotel. Nonetheless, guests will have access to a world-class fitness center with state-of-the-art facilities.
The Radisson Hotel Astana boasts a fantastic fitness club with a great gym, spa and a clean swimming pool included in the room rate. Although some guests found it challenging to access the pool, many were impressed with the quality of the pool and the additional amenities such as saunas and massage services. The fitness club is not new, but still exceeds expectations with modern equipment and facilities. It's worth noting that the spa and pool are separately located from the hotel in the World Gim sports club, which is connected through a walkway. Despite the lack of dedicated hotel pool reviews, guests who did mention the pool consistently described it as nice and clean.
Radisson Hotel Astana is a comfortable and convenient hotel that meets high Radisson standards. While some guests feel that the facilities and services do not live up to a 5-star rating, others find it exceptional and on par with world-class network hotels. The location is one of the hotel's strong points. Despite some comments about the condition of the rooms and the breakfast not meeting expectations for a 5-star hotel, the majority of guests have had a positive experience and recommend the hotel. Overall, Radisson Hotel Astana presents a good option for those visiting the city.
If you're a business traveler looking for a comfortable and convenient hotel in Astana, the Radisson Hotel Astana is a great choice. Despite the busy parking lot due to hotel events, the hotel staff is friendly and accommodating. While there is no minibar in the rooms, the spacious accommodations and excellent service more than make up for it. The hotel is also priced reasonably at around 50,000 on Booking. However, some guests have reported difficulties with documents in the evening. Overall, the Radisson Hotel Astana is an international standard hotel with top-notch staff and facilities, perfect for business trips.
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Location
Breakfast
Dinner
Rooms
Beds
Cleanliness
Staff
Spa
Gym
Pool
5 Star
Business
Yes, Radisson Hotel Astana has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Radisson Hotel Astana.
No, Radisson Hotel Astana doesn't allow dogs.
No, parking facilities aren't available at Radisson Hotel Astana.
Yes, Radisson Hotel Astana has a gym.
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