Rixos President Hotel Astana

Astana , , Kunaeva 7 (Show on Map)


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Summary of reviewsThe Rixos President Hotel Astana is a luxurious five-star hotel located in the heart of the city's Diplomatic Quarter, making it an ideal location for both business and leisure travelers. Guests have raved about the beautiful view from their windows and the convenience of the hotel's free underground parking. The breakfast receives overwhelmingly positive reviews with guests describing it as exceptional, fantastic and delicious with a great variety of options. The lobby dinner is also praised for its delicious taste with a variety of dishes. The staff receives high praise for their attentiveness and professionalism with guests appreciating the warm and welcoming atmosphere created by the hotel's staff. The hotel offers a range of restaurants and cafes to choose from, but the lobby dinner is definitely worth trying out for its tasty food. The spa is exceptional and was praised by many guests with the pool being a standout feature. The hotel is a great choice for families with guests raving about the hotel's suitability for family holidays. The Rixos President Hotel Astana is a truly exceptional place to stay, perfect for discerning guests who appreciate a high level of service and amenities.
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Luxury Hotel

Eco Friendly Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Indoor Pool  


Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Indoor Pool

Room Types
Deluxe King Room This air-conditioned double room features modern design, flat-screen TV and pull-out bed.

Premium King Room This air-conditioned king room offers modern design and flat-screen TV. Pull-out bed and safety deposit box are featured.

Presidential Suite This air-conditioned suite offers modern design and flat-screen TV. There is an office, a spacious parlour with a dining table and a private bathroom with free premium toiletries. Pull-out bed and coffee machine are featured.

Deluxe Twin Room This air-conditioned twin room features modern design, flat-screen TV and pull-out bed.

Premium Suite The spacious suite provides air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV.

Junior Suite This air-conditioned suite has a minibar, tea and coffee making facilities, safety deposit box and LCD flat-screen TV with satellite channels. There is a spacious parlour with upholstered furniture and a desk.

Premium Twin Room This air-conditioned twin room features modern design, flat-screen TV and and pull-out bed.

About Rixos President Hotel Astana
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Guest Reviews
8.8
Excellent
Location
The Rixos President Hotel Astana boasts an excellent location right in the center of the city within walking distance of many main attractions. Guests raved about the beautiful view from their windows and the convenience of the hotel's free underground parking. The hotel is situated in the heart of the city's Diplomatic Quarter, making it an ideal location for both business and leisure travelers. The hotel staff received high praise for their excellent service and the facilities were top-notch. All in all, guests were thoroughly impressed with the convenient and ideal location of this stunning hotel.

Breakfast
The breakfast at Rixos President Hotel Astana receives overwhelmingly positive reviews from guests. Many describe it as exceptional, fantastic and delicious with a great variety of options including fresh fruits, vegetables and local dishes. Some even mention the professional service from the waitstaff. While there are a few negative comments about the selection and the wait time for omelets, the majority of guests rave about the breakfast, calling it diverse, fresh and high-quality. Some guests also mention the option for room service breakfast and early morning breakfast before departure. Overall, the breakfast at Rixos President Hotel Astana seems to be a standout feature of the hotel and one that guests highly recommend.

Dinner
Guests at the Rixos President Hotel Astana have complimented the lobby dinner for its delicious taste with a variety of dishes. The meat assortments coupled with Caesar salad have been a highlight, as well as the steak and quesadilla. While some guests did mention that the restaurant could have been better, the majority of guests have enjoyed the food. The staff could have been more knowledgeable about the dinner options, as some guests struggled to get clear answers. Overall, the hotel offers a range of restaurants and cafes to choose from, but the lobby dinner is definitely worth trying out for its tasty food.

Rooms
The Rixos President Hotel Astana has received mixed reviews regarding their rooms. While some guests have complained about outdated decor, worn furniture and plumbing issues, others have praised the cleanliness of the rooms and comfortable bedding. Some guests have mentioned a lack of amenities, such as an iron, coffee mugs and maintenance needs, but overall, the room staff has been described as polite and attentive. While the hotel may be in need of updates and renovations, the views and design have been praised. Guests who enjoy spacious rooms and access to the spa have found the Rixos President Hotel Astana to be a pleasant experience.

Beds
The Rixos President Hotel Astana boasts of its comfortable beds according to guest reviews. Many commented on the comfortable and spacious rooms, quiet surroundings and large bathrooms. The bedding and mattresses were also praised with guests describing the beds as "super comfy," "convenient," and "comfortable." Some guests even mentioned the wonderful pillows that made their stay more relaxing. There were only a few negative comments about uncomfortable beds, but they were in the minority. Overall, guests can expect a good night's sleep at the Rixos President Hotel Astana.

Cleanliness
Guests of Rixos President Hotel Astana have mixed reviews about the cleanliness and maintenance of the hotel. Some guests reported that the housekeeping service was inadequate with unclean rooms that had dusty floors, unclean windows and a strong smell in the air. There were also complaints about the old furniture, torn wallpaper and outdated décor that needs renovation. However, others praised the hotel's cleanliness, describing the rooms as spotless, comfortable and well-equipped with necessities such as bathrobes, towels and slippers. There were also positive comments about the hotel staff being polite, helpful and providing excellent service. Some guests highlighted the spa facilities and Turkish hamam, which they said were clean and well maintained. Despite the mixed reviews, guests showed appreciation for the effort made by the housekeeping staff, namely Nurgul, who made their stay pleasant by keeping the room clean and tidy every day.

Staff
The staff of Rixos President Hotel Astana receives high praise from guests for their attentiveness and professionalism. Many guests highlight the friendly and helpful reception staff, who go out of their way to assist with any requests. Guests also praise the staff at the bar, spa and housekeeping, as well as the concierge team. Despite some negative comments about slow service or unhelpful staff in certain areas such as the restaurant or pub, overall guests appreciate the warm and welcoming atmosphere created by the hotel's staff. Staff members are described as courteous, respectful and knowledgeable about the hotel and its services. The hotel's guest relations team also receives positive feedback. Overall, guests appreciate the high level of service provided by the hotel's staff and their willingness to assist with any concerns or questions.

Wi-Fi
The Rixos President Hotel Astana is a great choice for travelers who need reliable Wi-Fi access during their stay. Despite a few isolated reports of weak or non-existent signals, the vast majority of guests praise the hotel for the fast and easy setup process. In the rare cases where problems do arise, the hotel's staff are quick to respond and send a specialist to help with any issues. Overall, the hotel offers hassle-free internet access that won't disappoint even the most demanding of guests.

Spa
The spa at Rixos President Hotel Astana is exceptional and was praised by many guests. The spa is well-equipped and convenient with features such as saunas, a hammam and a pool included in the hotel stay. The breakfast was also highly rated and the spa was seen as a major perk of the hotel stay. Some guests had issues with the spa, however, such as a lack of loungers or rest areas, unpleasant smells and a shortage of towels. Despite these negative experiences, most guests reported positive interactions with the spa staff, who were described as polite and helpful. Overall, the spa at Rixos President Hotel Astana received high marks from guests looking to relax and enjoy their stay.

Pool
The Rixos President Hotel Astana offers a great pool experience as part of the room package with sauna and Jacuzzi. The pool has comfortable temperatures and is accessible 24/7. Parents might want to note that children are not allowed in the pool after 8 pm. The hotel offers a children's pool as well. While some guests report water games disturbances and a problem with overcrowding, the majority rate the pool as "super" and "excellent." Some visitors are annoyed by the pool's dress code, which requires swimming caps, but this is not universal. The hotel also offers a hamam, hot tub and spa services in the pool area. Despite some minor problems with supervision, most guests are pleased with the experience and don't want to leave the water.

Parking
The Rixos President Hotel Astana has a parking area available for guests, including a free underground parking option. Some guests were not allowed to leave their cars in the parking lot during their departure days and others mentioned limited parking space. Despite this, overall feedback from guests about the parking at the hotel was positive.

Family
If you're looking for a family-friendly hotel in Astana, look no further than Rixos President Hotel Astana. Guests have raved about the hotel's suitability for family holidays and even thanked the staff for providing an extra bed for their infant. The breakfast buffet is varied and, to the delight of parents, children don't need to be paid for separately. While there may not be many activities specifically for kids, there is a small outdoor playground. Overall, the hotel has great conditions for families to enjoy a full and comfortable stay.

Nightlife
Guests of Rixos President Hotel Astana can enjoy a lively nightlife at the nearby Irish Pub with its live music and entertaining atmosphere. The pub is open 24/7 and certain days offer live music until 11 pm. However, those who prefer a quieter environment will appreciate that the hotel is located in a peaceful area. While some guests expressed annoyance at the noise from the security personnel, others enjoyed the pleasant sound of piano playing in the evenings. Overall, the Irish Pub is praised for its energetic atmosphere and quality live music.

5 Star
Rixos President Hotel Astana is an exceptional, luxurious five-star hotel that ranks among the best in the city. Guests have returned to the hotel multiple times and have always been very satisfied with their stay. The hotel offers outstanding facilities and services with efficient and attentive staff who respond quickly to requests. The hotel's location in the city center is unbeatable. While there were a few minor issues that could be improved, overall the hotel is superb and provides an excellent experience.

Business
Rixos President Hotel Astana is a great choice for business travelers. The hotel is in the diplomatic district and suits administrative meetings and work trips. Reviews suggest that the hotel is suitable for business trips and guests have mentioned staying for work purposes. The hotel has a 24-hour beer restaurant, which adds to its convenience. The price-to-quality ratio is excellent and guests have mentioned the hotel being ideal for three nights. Official confirmation documents for work purposes can be facilitated. Overall, the location of the hotel is ideal for business purposes and it is a good place for business meetings.

Indoor Pool
The Rixos President Hotel Astana has an indoor swimming pool, according to guest reviews. While some have complained about strange rules such as needing a swim cap, others have praised the pool and the sauna. However, there have been comments on the cold water in the morning and odd attitudes from staff members. Some guests also noted issues with the lighting in the pool area. Despite this, the majority of guests have loved the warm temperature of the pool and have highly recommended it.

Luxury
The Rixos President Hotel in Astana is a truly exceptional place to stay - one of the best options in the city. Families will be especially pleased, as the luxury and attention to detail is always top-notch. The hotel is perfect for discerning guests who appreciate a high level of service and amenities. Everything is immaculately thought out, making for an indulgent experience. Many guests highly recommend this luxurious hotel and its superior level of service, though some may argue that it falls just shy of a five-star rating. Overall, the Rixos President Hotel is a worthy choice for those seeking a lavish stay in Astana.


Yes, Rixos President Hotel Astana has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Rixos President Hotel Astana.

No, Rixos President Hotel Astana doesn't allow dogs.

Yes, parking facilities are available at Rixos President Hotel Astana.

Yes, Rixos President Hotel Astana has a gym.
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