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Radisson Hotel Astana

Astana , Sary Arka Street 4 (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Radisson Hotel Astana is a highly recommended hotel for both business and leisure travelers. Its fantastic location near the waterfront and architectural landmarks, as well as its proximity to a large supermarket, restaurants and a central park, has received rave reviews from guests. The hotel offers spacious and clean rooms with comfortable beds and well-equipped bathrooms, although some elements require updating. The staff are highly professional, friendly and welcoming, making them the highlight of many guests' stay. The hotel also boasts a fantastic fitness experience for guests with a World Class gym, pool and sauna. While some guests have mixed opinions about the breakfast and dinner options, the majority find them enjoyable. Overall, the Radisson Hotel Astana presents a good option for those visiting the city, whether for business or leisure.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Indoor Pool

Room Types

Standard Room Air-conditioned room with a flat-screen TV, a safety deposit box, a minibar and a kettle.

Premium Room Air-conditioned room with a flat-screen TV, a safety deposit box, a minibar and a kettle.

Superior Room The spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bidet. The double room features a wardrobe, a safe deposit box, an electric kettle, a dressing room and a flat-screen TV with cable channels. The unit offers 1 bed.

Suite The suite features a tea and coffee maker. The unit has 1 bed.

About Radisson Hotel Astana

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Guest Reviews

8.4

Very Good

Location

The Radisson Hotel Astana is situated in a fantastic location with a beautiful waterfront nearby and plenty of architectural landmarks to explore. Many guests have praised the hotel's convenient location, noting its proximity to a large supermarket, restaurants and a central park. The view from hotel rooms is also highly regarded with some boasting stunning views of the river. The hotel is perfect for both business and leisure travelers and those with a love for running can take advantage of the excellent location for a riverside jog. Additionally, the hotel's large parking lot is a major plus for guests traveling by car. Overall, the location of the Radisson Hotel Astana has received rave reviews from guests who have enjoyed their stay there.

Breakfast

Guests of Radisson Hotel Astana have mixed opinions about the breakfast offered at the hotel. However, most guests seem to enjoy the wide range of dishes available, including local cuisine, at a reasonable price. Some guests describe the breakfast as excellent with tasty and varied options. Several guests also commend the fresh fruit and croissants and some appreciate the option to have eggs made to order. Some guests find the breakfast menu monotonous with limited choices or less flavorful dishes and a few have even experienced issues with the service or finding a place to sit. Overall, while not everyone may be impressed with the breakfast, it is clear that the hotel tries to provide a decent selection of dishes for guests to enjoy as they start their day.

Dinner

Guests have varied opinions about Radisson Hotel Astana's dinner options with some negative feedback about the chicken dish and pizza being tasteless, cold breakfast, high prices and poor restaurant service. However, there are positive reviews noting that the hotel served good quality dinner, despite the fact that the restaurant did not operate in the evening and guests had trouble ordering room service. On the bright side, the hotel bar and restaurant were open until midnight, providing guests ample time to unwind over food and drinks.

Rooms

The Radisson Hotel Astana offers a range of spacious and clean rooms with comfortable beds and well-equipped bathrooms, although some elements require updating. The staff are extremely professional and helpful and the in-room dining is enjoyable. The hotel itself is slightly dated, but it has recently undergone some renovation. Some rooms have great views of the city, while others are small and basic, but still comfortable. Amenities like toothbrushes and mini bars may need to be requested from reception. Overall, the hotel is clean and cozy with a stylish design, although there is room for improvement in some areas.

Beds

Guests of the Radisson Hotel Astana have overwhelmingly positive things to say about the beds. Many describe them as comfortable and conducive to a good night's sleep with comfortable pillows and mattresses. Some guests note that the rooms can be warm, but overall they find the beds to be comfortable and cozy. The hotel also offers amenities like tea kettles in the rooms, which guests appreciate. While a few guests mentioned minor issues like uncomfortable pillows, for the most part, the beds are a highlight of this hotel and worth staying there for.

Cleanliness

The Radisson Hotel Astana has received mostly positive reviews about its cleanliness. Guests have described their rooms as clean, comfortable and spacious. The staff that clean the rooms were commended for their high-quality service. The breakfast was also considered excellent. However, some negative comments were made about the thoroughness of housekeeping with some guests finding empty beer bottles when the curtains were closed. There were also complaints about towels, coffee and bathroom supplies not being replenished unless requested. Overall, the hotel was commended for its cleanliness and most guests had a positive experience.

Staff

The Radisson Hotel Astana has a highly professional, friendly and welcoming staff that goes above and beyond to help guests with any requests they may have. The reception desk staff are polite and attentive, quickly resolving any issues that may arise. Despite some guests mentioning the hotel's dated decor and plumbing, the staff continue to impress with their excellent customer service, making them the highlight of many guests' stay. From the smiling front desk employees to the helpful staff in the room service and breakfast areas, the level of professionalism and friendliness is consistently high. While there were a few negative comments about some members of the staff, overall, the positive feedback regarding the hotel's service and staff far outweighs any negative criticisms. Guests highly recommend this hotel not only for its spacious rooms and great location but also for its exceptional staff.

Spa

The Radisson Hotel Astana offers a fantastic fitness experience for guests with a World Class gym, pool and sauna. The spa, while located in a nearby building, is well worth the 10-minute walk. The hotel provides excellent service and even has live music in the evenings. Guests can enjoy multiple types of saunas and a variety of pools, including a large one for adults and a smaller one for children. Access to the gym includes classes and a play area for children with staff to supervise. The spa is included in the room rate, although some guests found it to be weaker than expected. Overall, the gym facilities and pool impressed guests, making the Radisson Hotel Astana an excellent choice for fitness enthusiasts.

Gym

The gym at the Radisson Hotel Astana is highly praised by guests with many describing it as excellent and fully equipped. The gym is located within the World Class fitness club, which also includes a spa and pool. Although some guests found the navigation within the fitness center confusing, the facilities were still considered top-notch, including saunas and massage. Children are also catered for with staff to look after them. The only downside is that the gym is located a bit far away from the hotel. Nonetheless, guests will have access to a world-class fitness center with state-of-the-art facilities.

Pool

The Radisson Hotel Astana boasts a fantastic fitness club with a great gym, spa and a clean swimming pool included in the room rate. Although some guests found it challenging to access the pool, many were impressed with the quality of the pool and the additional amenities such as saunas and massage services. The fitness club is not new, but still exceeds expectations with modern equipment and facilities. It's worth noting that the spa and pool are separately located from the hotel in the World Gim sports club, which is connected through a walkway. Despite the lack of dedicated hotel pool reviews, guests who did mention the pool consistently described it as nice and clean.

5 Star

Radisson Hotel Astana is a comfortable and convenient hotel that meets high Radisson standards. While some guests feel that the facilities and services do not live up to a 5-star rating, others find it exceptional and on par with world-class network hotels. The location is one of the hotel's strong points. Despite some comments about the condition of the rooms and the breakfast not meeting expectations for a 5-star hotel, the majority of guests have had a positive experience and recommend the hotel. Overall, Radisson Hotel Astana presents a good option for those visiting the city.

Business

If you're a business traveler looking for a comfortable and convenient hotel in Astana, the Radisson Hotel Astana is a great choice. Despite the busy parking lot due to hotel events, the hotel staff is friendly and accommodating. While there is no minibar in the rooms, the spacious accommodations and excellent service more than make up for it. The hotel is also priced reasonably at around 50,000 on Booking. However, some guests have reported difficulties with documents in the evening. Overall, the Radisson Hotel Astana is an international standard hotel with top-notch staff and facilities, perfect for business trips.

Yes, Radisson Hotel Astana has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Radisson Hotel Astana.

No, Radisson Hotel Astana doesn't allow dogs.

Yes, parking facilities are available at Radisson Hotel Astana.

Yes, Radisson Hotel Astana has a gym.

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