Hilton Garden Inn Atlanta-Buckhead
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Summary of reviewsThe Hilton Garden Inn Atlanta-Buckhead is widely appreciated for its prime location in the heart of Buckhead, offering proximity to key destinations such as Lenox Mall and Phipps Plaza and convenient access to public transportation and major highways. This makes it an excellent choice for both business and leisure travelers seeking a vibrant, upscale environment with numerous dining and entertainment options within walking distance. The surroundings are praised for their beauty and the hotel provides good value for the money, enhanced by clean facilities and helpful staff.
The breakfast service at the hotel garners mixed reviews. While many guests describe it as excellent and commend the variety and quality of the food, there are concerns about its cost with some guests surprised by additional charges. Similarly, the dinner experience is mixed with high praise for the quality of food and service, although limited operating hours and menu options present challenges.
Rooms at the Hilton Garden Inn are generally well-received for their cleanliness, spaciousness and comfort. Equipped with modern amenities like a fridge and microwave, the rooms tend to provide a restful and quiet environment. Nonetheless, some guests report issues with cleanliness and maintenance, including instances of ants and outdated equipment.
The staff is frequently highlighted for their exceptional service with particular commendations for individuals like Ebony and Ronald. Most interactions are described as polite and professional, contributing significantly to positive guest experiences, although there are occasional reports of less favorable encounters.
Wi-Fi at the hotel is another area with mixed feedback. Many guests find the connection reliable and satisfactory for their needs, though some note it can be slow or challenging to access initially.
The gym facility is often praised for its cleanliness and decent quality, though some guests find it basic and limited in amenities. Parking, particularly the valet service, receives high marks for staff helpfulness but is criticized for its high cost and lack of convenience with unclear information about fees being a common issue.
For families, the hotel offers a generally positive experience with spacious rooms and a family-friendly atmosphere. However, the lack of a pool and issues related to valet parking might pose inconveniences.
The hotel's location is ideal for nightlife enthusiasts, given its proximity to an array of bars and restaurants. This advantage, however, comes with increased noise levels, particularly late at night. Despite minor drawbacks, the overall sentiment towards the beds is positive, often described as comfortable and conducive to a good night's sleep.
As a four-star property, the Hilton Garden Inn Atlanta-Buckhead largely meets guest expectations with high-quality service and good facilities, though some areas such as carpet cleanliness and other minor maintenance issues require improvement. Overall, the hotel is seen as a comfortable, convenient and well-situated option for travelers visiting the Buckhead area.
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The breakfast service at the hotel garners mixed reviews. While many guests describe it as excellent and commend the variety and quality of the food, there are concerns about its cost with some guests surprised by additional charges. Similarly, the dinner experience is mixed with high praise for the quality of food and service, although limited operating hours and menu options present challenges.
Rooms at the Hilton Garden Inn are generally well-received for their cleanliness, spaciousness and comfort. Equipped with modern amenities like a fridge and microwave, the rooms tend to provide a restful and quiet environment. Nonetheless, some guests report issues with cleanliness and maintenance, including instances of ants and outdated equipment.
The staff is frequently highlighted for their exceptional service with particular commendations for individuals like Ebony and Ronald. Most interactions are described as polite and professional, contributing significantly to positive guest experiences, although there are occasional reports of less favorable encounters.
Wi-Fi at the hotel is another area with mixed feedback. Many guests find the connection reliable and satisfactory for their needs, though some note it can be slow or challenging to access initially.
The gym facility is often praised for its cleanliness and decent quality, though some guests find it basic and limited in amenities. Parking, particularly the valet service, receives high marks for staff helpfulness but is criticized for its high cost and lack of convenience with unclear information about fees being a common issue.
For families, the hotel offers a generally positive experience with spacious rooms and a family-friendly atmosphere. However, the lack of a pool and issues related to valet parking might pose inconveniences.
The hotel's location is ideal for nightlife enthusiasts, given its proximity to an array of bars and restaurants. This advantage, however, comes with increased noise levels, particularly late at night. Despite minor drawbacks, the overall sentiment towards the beds is positive, often described as comfortable and conducive to a good night's sleep.
As a four-star property, the Hilton Garden Inn Atlanta-Buckhead largely meets guest expectations with high-quality service and good facilities, though some areas such as carpet cleanliness and other minor maintenance issues require improvement. Overall, the hotel is seen as a comfortable, convenient and well-situated option for travelers visiting the Buckhead area.
Cheap Hotel
The Hilton Garden Inn Atlanta-Buckhead provides comfortable accommodations at a reasonable price. Buckhead can be an expensive area, but this hotel offers a more affordable option.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Located in the heart of Buckhead, Hilton Garden Inn Atlanta-Buckhead boasts an enviable location praised by guests for its proximity to key destinations and amenities. Situated near the MARTA red line, this hotel offers convenient access to downtown Atlanta, making it a practical choice for both business and leisure travelers. The surrounding area is vibrant and upscale, featuring a rich array of shopping centers, including Lenox Mall and Phipps Plaza, as well as numerous restaurants, bars and entertainment options within walking distance.
Guests find it easy to navigate to and from the hotel, appreciating its close proximity to public transportation and major highways. The hotel’s central location is ideal for exploring Buckhead’s attractions and for those who have specific plans in the area. Cleanliness and helpful staff further enhance the overall experience, making it a comfortable and pleasant stay. With beautiful surroundings and well-maintained facilities, Hilton Garden Inn Atlanta-Buckhead offers great value for money, especially considering its prime location and amenities.
The breakfast experience at Hilton Garden Inn Atlanta-Buckhead has received mixed reviews from guests. On the positive side, many guests described the breakfast as excellent, amazing and even outstanding. Some highlighted the variety of choices available and the fresh fruit and egg dishes prepared upon request. The breakfast buffet, in particular, was praised for being well beyond expectations and the chef's efforts received accolades.
However, some guests found the breakfast to be expensive with costs typically around $20. There were also multiple complaints about charges and the confusion regarding whether breakfast was included in the stay. Several reviews noted the lack of complimentary breakfast, which seemed to surprise and disappoint many guests. Others criticized the quality of the food, pointing out instances of cold or unappetizing dishes and there were reports of limited selections and an overall poor breakfast experience.
Despite these issues, the clean and well-stocked breakfast area, along with the great location and helpful staff, left a positive impression on many travelers. In conclusion, while the breakfast has its high points, prospective guests should verify the details and associated costs when booking their stay.
Guests of the Hilton Garden Inn Atlanta-Buckhead have conveyed a mixed experience with the hotel’s dining options. The positive feedback highlights the great food and drinks offered when available, alongside commendations for Chef Raymond's delicious breakfast buffet. The bar staff and valet service receive special mention for their hospitality with a notable shoutout to Roz.
However, there are several limitations. The on-site bar and restaurant have restricted operational hours, typically not opening until 5 p.m. and closing by 10 p.m. Additionally, some guests faced frustration with the limited room service menu, high room service costs not matching the quality and the absence of advertised room service and dinner at times. Furthermore, several amenities such as coffee and the hotel shop were not adequately stocked, adding to the inconveniences noted by the guests.
Despite certain drawbacks, the guests who managed to experience the available dining services appreciated the quality of offerings and the service provided by the staff.
The rooms at Hilton Garden Inn Atlanta-Buckhead receive generally positive feedback for their cleanliness, spaciousness and comfort, aligning well with guests' expectations of a modern hotel. Many reviews highlight the large, well-equipped rooms, featuring amenities like a fridge and microwave and commend their tidy condition. The beds are often described as comfortable, contributing to a restful stay and the quiet atmosphere of the hotel enhances the experience.
However, several guests note areas for improvement. Some rooms are reported to have issues with cleanliness and maintenance, including occurrences of ants, poor lighting and outdated or malfunctioning equipment. Instances of dampness, unpleasant odors and noise pollution from both inside and outside the hotel have been mentioned. Despite these drawbacks, the overall tone suggests that the hotel's location and spacious accommodations make it a convenient choice for travelers.
Visitors to the Hilton Garden Inn Atlanta-Buckhead generally found the beds to be very comfortable, often praising the mattresses and pillows for their comfort level. Many emphasized that the beds were clean, which contributed to an overall positive sleeping experience. Guests frequently mentioned the comfort of both the beds and the pillows, indicating that Hilton's standard for providing a restful environment was met in most cases.
However, there were a few criticisms about the beds being hard and uncomfortable for some guests and there were occasional reports of cleanliness issues, including stained sheets and uncomfortable pillows. Despite these outliers, the predominant sentiment was that the beds provided a cozy and restful experience, living up to Hilton's reputation for comfort.
Hilton Garden Inn Atlanta-Buckhead garners mixed impressions regarding cleanliness. Many guests appreciated the clean and comfortable environment, highlighting the clean rooms, spacious layouts and modern design. The property frequently receives compliments for cleanliness with numerous guests noting the spotless condition of the hotel.
However, several reviews point out significant cleanliness issues. Some rooms were not thoroughly cleaned with reports of mold, stains and black ants being mentioned. The lobby and property were generally clean, but guests sometimes found trash left by the elevators for extended periods. The bathrooms in particular often did not meet expectations with descriptions of mildew, stopped-up tubs and dated fixtures featuring regularly.
The hotel's friendly staff and convenient location were well-received, enhancing the overall guest experience despite the cleanliness concerns. Problems such as loud valet staff, overcharging issues and occasional rude interactions at the front desk were also reported, which detracted from some guests’ stays.
In summary, while the Hilton Garden Inn Atlanta-Buckhead achieves high marks for its clean and modern aesthetic from many patrons, there are notable instances where cleanliness standards fall short, requiring attention.
The staff at Hilton Garden Inn Atlanta-Buckhead have received overwhelmingly positive feedback from guests. Visitors frequently praised individuals such as Ebony and Ronald for their exceptional service and friendliness. The front desk and valet personnel were consistently highlighted for their helpfulness and accommodating attitudes. Many reviews noted the excellent customer service with staff often described as polite, courteous and professional.
However, not all experiences were stellar; some guests reported encountering rude or unprofessional behavior, particularly at the front desk. Despite these instances, the majority of staff interactions were described as warm, inviting and effective in resolving issues quickly. Fast check-in and check-out processes were frequently mentioned among the positive aspects of the service.
Overall, the team at this hotel is mostly seen as attentive and eager to provide assistance, contributing to generally positive guest experiences.
At the Hilton Garden Inn Atlanta-Buckhead, the Wi-Fi experience has received mixed feedback from guests. On the positive side, many guests found the internet to be solid with free Wi-Fi that worked well and good speeds for their needs. Several reviewers noted that the Wi-Fi connection was good, praising its reliability and effectiveness.
However, some guests pointed out room for improvement. While some mentioned that the Wi-Fi could be faster, others found the connection to be slow or not working at all. A few guests also expressed concerns about the process to access the Wi-Fi, noting the need to provide personal data. Despite these issues, the overall sentiment toward the Wi-Fi leaned toward the positive with the convenience of free access and generally satisfactory performance highlighted by several visitors.
The gym at Hilton Garden Inn Atlanta-Buckhead has received varied reviews from guests. Many found the facility to be nice, clean and of reasonable size. It was often noted as impressive and excellent by some. Guests appreciated the proximity of the gym and described it as great, neat and of good quality. However, some reviews mentioned that the gym was basic, small and lacking certain amenities like water. A partially defective treadmill and early closing hours were also pointed out. Despite these drawbacks, the overall sentiment leans positively towards the fitness room.
The Hilton Garden Inn Atlanta-Buckhead offers friendly and accommodating valet services with staff praised for their informativity and helpfulness. However, parking options prove to be a challenge and an additional expense for many guests. The primary complaint revolves around the high cost of parking, which ranges from $24 to $57 per night depending on the service with valet parking often being the only option. This lack of clear information about parking fees prior to arrival frustrates many travelers, as they find themselves paying unexpectedly high rates.
Furthermore, the parking garage, required due to the absence of on-site parking, is deemed inconvenient by some, especially when considered alongside the additional fees. The limited spaces and lack of a guest drop-off zone add to the inconvenience. Some guests also report issues with misplaced keys and a slow valet service. Despite these drawbacks, the overall staff interaction with the valet service remains positive, but the hotel could benefit from more transparent communication about parking costs and options beforehand.
The Hilton Garden Inn Atlanta-Buckhead generally receives positive feedback from families traveling with kids. Reviewers frequently note its family-friendly atmosphere and spacious rooms, making it a comfortable choice for those with children. The hotel's close proximity to shopping districts like Lenox Square and Phipps Plaza is appreciated, especially for families looking to explore the area. Immediate room availability, even before check-in time, adds convenience to the experience.
However, there are some drawbacks. Guests mention that while the hotel setting is great for families, some aspects like valet parking can be inconvenient. Additionally, the absence of a pool and occasional noise issues might not make it the ideal spot for every family. Some reviews highlight the need for better suites to accommodate larger families, indicating that the current offerings might feel cramped.
Despite these concerns, the overall sentiment is that Hilton Garden Inn Atlanta-Buckhead provides a pleasant environment suitable for families with most guests reporting an enjoyable stay.
Nestled in a prime location, the Hilton Garden Inn Atlanta-Buckhead offers unparalleled access to the vibrant nightlife of the area. The hotel's close proximity to numerous bars and restaurants makes it an ideal spot for those looking to explore the local scene without needing transportation. Many of these spots are conveniently within walking distance, allowing guests to easily enjoy an evening out.
While the nightlife offers an exciting experience, it does come with minor drawbacks such as increased noise levels and limited late-night dining options. However, the array of nearby bars and restaurants more than compensates for these inconveniences. The hotel's own lobby bar, although it closes early at 10pm, provides a convenient option for a quick nightcap.
Guests have commended the hotel's great location and exceptional customer service, which collectively enhance the overall experience. Despite the occasional hallway noise from latecomers, the Hilton Garden Inn Atlanta-Buckhead stands out as a fantastic choice for nightlife enthusiasts wanting to stay in the heart of the action.
The Hilton Garden Inn Atlanta-Buckhead offers a blend of appealing ambiance and easy accessibility that aligns well with its four-star rating. Guests frequently highlight the consistent high-level service from the front desk staff, noting the superb interactions that elevate the overall experience. Being a very nice four-star property, many feel it exceeds standard expectations for its category, making it a great value for the price.
The hotel's facilities also receive positive feedback with amenities and services that meet the standards of a typical four-star hotel. The breakfast selection and valet services are appreciated by most guests. The hotel’s toiletries and room scent contribute to a pleasant stay.
However, there are a few areas where improvements are needed. Guests mention that the carpet requires cleaning to better match the four-star atmosphere. There were also instances where guests felt the quality was below their usual expectations from a Hilton Garden Inn with some issues such as being charged extra for breakfast.
Despite these minor setbacks, most reviews affirm that the hotel maintains a decent four-star quality, making it a reliable choice for visitors to Buckhead.
The Hilton Garden Inn Atlanta-Buckhead is widely praised for its convenient and accessible location, making it a desirable option for guests, including those with disabilities. The property is noted for being modern and aesthetically pleasing and the efficient check-in and check-out process adds to its appeal. Its accessible parking garage and handicapped accessible spots near the entrance contribute to ease of access, along with an ADA king room and handicap rooms equipped with bathrooms featuring accessible showers.
Guests particularly appreciate the accessibility of the hotel's services, including valet parking and the provision of services upon request. The hotel's proximity to MARTA ensures that guests can readily access public transportation. However, some noted that certain first-floor rooms require the use of stairs and mentioned it would have been helpful to be informed about the lack of an elevator in advance.
Despite a few accessibility issues, these were resolved quickly by the staff, demonstrating their commitment to accommodating all guests. Overall, the Hilton Garden Inn Atlanta-Buckhead offers a blend of convenience and accessibility, ensuring a comfortable stay for guests with disabilities.
The Hilton Garden Inn Atlanta-Buckhead offers a luxurious 4-star experience, reflected in its clean, aesthetically pleasing and classic-themed property. The hotel stands out with its upscale appearance, particularly in the lobby and elevator areas, which are kept immaculate and inviting. The rooms mirror this commitment to cleanliness and add to the overall luxurious feel of the stay. The surrounding area enhances the experience with access to upscale boutiques and a sophisticated atmosphere. Despite minor areas for improvement, such as the bar services and overall quality, the hotel consistently provides guests with a more luxurious experience, making it a great choice for a high-end stay in Atlanta.
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Location
Guests find it easy to navigate to and from the hotel, appreciating its close proximity to public transportation and major highways. The hotel’s central location is ideal for exploring Buckhead’s attractions and for those who have specific plans in the area. Cleanliness and helpful staff further enhance the overall experience, making it a comfortable and pleasant stay. With beautiful surroundings and well-maintained facilities, Hilton Garden Inn Atlanta-Buckhead offers great value for money, especially considering its prime location and amenities.
Breakfast
However, some guests found the breakfast to be expensive with costs typically around $20. There were also multiple complaints about charges and the confusion regarding whether breakfast was included in the stay. Several reviews noted the lack of complimentary breakfast, which seemed to surprise and disappoint many guests. Others criticized the quality of the food, pointing out instances of cold or unappetizing dishes and there were reports of limited selections and an overall poor breakfast experience.
Despite these issues, the clean and well-stocked breakfast area, along with the great location and helpful staff, left a positive impression on many travelers. In conclusion, while the breakfast has its high points, prospective guests should verify the details and associated costs when booking their stay.
Dinner
However, there are several limitations. The on-site bar and restaurant have restricted operational hours, typically not opening until 5 p.m. and closing by 10 p.m. Additionally, some guests faced frustration with the limited room service menu, high room service costs not matching the quality and the absence of advertised room service and dinner at times. Furthermore, several amenities such as coffee and the hotel shop were not adequately stocked, adding to the inconveniences noted by the guests.
Despite certain drawbacks, the guests who managed to experience the available dining services appreciated the quality of offerings and the service provided by the staff.
Rooms
However, several guests note areas for improvement. Some rooms are reported to have issues with cleanliness and maintenance, including occurrences of ants, poor lighting and outdated or malfunctioning equipment. Instances of dampness, unpleasant odors and noise pollution from both inside and outside the hotel have been mentioned. Despite these drawbacks, the overall tone suggests that the hotel's location and spacious accommodations make it a convenient choice for travelers.
Beds
However, there were a few criticisms about the beds being hard and uncomfortable for some guests and there were occasional reports of cleanliness issues, including stained sheets and uncomfortable pillows. Despite these outliers, the predominant sentiment was that the beds provided a cozy and restful experience, living up to Hilton's reputation for comfort.
Cleanliness
However, several reviews point out significant cleanliness issues. Some rooms were not thoroughly cleaned with reports of mold, stains and black ants being mentioned. The lobby and property were generally clean, but guests sometimes found trash left by the elevators for extended periods. The bathrooms in particular often did not meet expectations with descriptions of mildew, stopped-up tubs and dated fixtures featuring regularly.
The hotel's friendly staff and convenient location were well-received, enhancing the overall guest experience despite the cleanliness concerns. Problems such as loud valet staff, overcharging issues and occasional rude interactions at the front desk were also reported, which detracted from some guests’ stays.
In summary, while the Hilton Garden Inn Atlanta-Buckhead achieves high marks for its clean and modern aesthetic from many patrons, there are notable instances where cleanliness standards fall short, requiring attention.
Staff
However, not all experiences were stellar; some guests reported encountering rude or unprofessional behavior, particularly at the front desk. Despite these instances, the majority of staff interactions were described as warm, inviting and effective in resolving issues quickly. Fast check-in and check-out processes were frequently mentioned among the positive aspects of the service.
Overall, the team at this hotel is mostly seen as attentive and eager to provide assistance, contributing to generally positive guest experiences.
Wi-Fi
However, some guests pointed out room for improvement. While some mentioned that the Wi-Fi could be faster, others found the connection to be slow or not working at all. A few guests also expressed concerns about the process to access the Wi-Fi, noting the need to provide personal data. Despite these issues, the overall sentiment toward the Wi-Fi leaned toward the positive with the convenience of free access and generally satisfactory performance highlighted by several visitors.
Gym
Parking
Furthermore, the parking garage, required due to the absence of on-site parking, is deemed inconvenient by some, especially when considered alongside the additional fees. The limited spaces and lack of a guest drop-off zone add to the inconvenience. Some guests also report issues with misplaced keys and a slow valet service. Despite these drawbacks, the overall staff interaction with the valet service remains positive, but the hotel could benefit from more transparent communication about parking costs and options beforehand.
Family
However, there are some drawbacks. Guests mention that while the hotel setting is great for families, some aspects like valet parking can be inconvenient. Additionally, the absence of a pool and occasional noise issues might not make it the ideal spot for every family. Some reviews highlight the need for better suites to accommodate larger families, indicating that the current offerings might feel cramped.
Despite these concerns, the overall sentiment is that Hilton Garden Inn Atlanta-Buckhead provides a pleasant environment suitable for families with most guests reporting an enjoyable stay.
Nightlife
While the nightlife offers an exciting experience, it does come with minor drawbacks such as increased noise levels and limited late-night dining options. However, the array of nearby bars and restaurants more than compensates for these inconveniences. The hotel's own lobby bar, although it closes early at 10pm, provides a convenient option for a quick nightcap.
Guests have commended the hotel's great location and exceptional customer service, which collectively enhance the overall experience. Despite the occasional hallway noise from latecomers, the Hilton Garden Inn Atlanta-Buckhead stands out as a fantastic choice for nightlife enthusiasts wanting to stay in the heart of the action.
4 Star
The hotel's facilities also receive positive feedback with amenities and services that meet the standards of a typical four-star hotel. The breakfast selection and valet services are appreciated by most guests. The hotel’s toiletries and room scent contribute to a pleasant stay.
However, there are a few areas where improvements are needed. Guests mention that the carpet requires cleaning to better match the four-star atmosphere. There were also instances where guests felt the quality was below their usual expectations from a Hilton Garden Inn with some issues such as being charged extra for breakfast.
Despite these minor setbacks, most reviews affirm that the hotel maintains a decent four-star quality, making it a reliable choice for visitors to Buckhead.
Accessible
Guests particularly appreciate the accessibility of the hotel's services, including valet parking and the provision of services upon request. The hotel's proximity to MARTA ensures that guests can readily access public transportation. However, some noted that certain first-floor rooms require the use of stairs and mentioned it would have been helpful to be informed about the lack of an elevator in advance.
Despite a few accessibility issues, these were resolved quickly by the staff, demonstrating their commitment to accommodating all guests. Overall, the Hilton Garden Inn Atlanta-Buckhead offers a blend of convenience and accessibility, ensuring a comfortable stay for guests with disabilities.
Luxury
No, Hilton Garden Inn Atlanta-Buckhead doesn't have any pool.
No, a spa isn't available at Hilton Garden Inn Atlanta-Buckhead.
No, Hilton Garden Inn Atlanta-Buckhead doesn't allow dogs.
Yes, parking facilities are available at Hilton Garden Inn Atlanta-Buckhead.
Yes, Hilton Garden Inn Atlanta-Buckhead has a gym.
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