Holiday Inn Hotel Atlanta-Northlake, a Full Service Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Holiday Inn Hotel Atlanta-Northlake, a Full Service Hotel, garners praise for its prime location, making it accessible via nearby highways and surrounded by ample shopping and dining options. Its central placement, easily reaching downtown Atlanta, alongside free parking and a quiet, clean environment contribute positively to the overall guest experience.
Dining experiences receive mixed reviews. Breakfast, although described as tasty and well-prepared by some, often disappointed due to unexpected charges and service inefficiencies. In contrast, the hotel's restaurant, Burger Theory, stood out with high praise for its exceptional food and cocktails and amiable staff, despite some renovation-related closures.
Guest rooms are noted for their comfort, especially the beds and pillows and spaciousness. However, issues like musty odors, maintenance problems and cleanliness concerns detract from the offerings. Despite these, the check-in and check-out processes are smooth and pricing is considered fair.
Cleanliness receives mixed feedback with some guests finding their rooms clean and well-maintained, while others encountered dirty common areas and unpleasant smells. Construction and inconsistent housekeeping further impacted experiences.
Staff are generally praised for their friendliness and helpfulness, particularly at the front desk and in the kitchen, creating a welcoming atmosphere. However, inconsistency in service and room cleaning were mentioned by some guests.
The hotel’s internet service is acknowledged for being free and fast but described as inconsistent. The gym, though small, meets basic workout needs and the pool, when open, provides a pleasant amenity.
Families find the hotel suitable with clean rooms, accommodating amenities and a welcoming environment, although occasional safety concerns were noted. Parking is convenient, ample and well-lit, enhancing the overall guest satisfaction.
Overall, the Holiday Inn Hotel Atlanta-Northlake offers a positive experience, particularly in terms of location, staff friendliness and onsite dining, making it a decent choice for both leisure and business travelers.
Categories
Dining experiences receive mixed reviews. Breakfast, although described as tasty and well-prepared by some, often disappointed due to unexpected charges and service inefficiencies. In contrast, the hotel's restaurant, Burger Theory, stood out with high praise for its exceptional food and cocktails and amiable staff, despite some renovation-related closures.
Guest rooms are noted for their comfort, especially the beds and pillows and spaciousness. However, issues like musty odors, maintenance problems and cleanliness concerns detract from the offerings. Despite these, the check-in and check-out processes are smooth and pricing is considered fair.
Cleanliness receives mixed feedback with some guests finding their rooms clean and well-maintained, while others encountered dirty common areas and unpleasant smells. Construction and inconsistent housekeeping further impacted experiences.
Staff are generally praised for their friendliness and helpfulness, particularly at the front desk and in the kitchen, creating a welcoming atmosphere. However, inconsistency in service and room cleaning were mentioned by some guests.
The hotel’s internet service is acknowledged for being free and fast but described as inconsistent. The gym, though small, meets basic workout needs and the pool, when open, provides a pleasant amenity.
Families find the hotel suitable with clean rooms, accommodating amenities and a welcoming environment, although occasional safety concerns were noted. Parking is convenient, ample and well-lit, enhancing the overall guest satisfaction.
Overall, the Holiday Inn Hotel Atlanta-Northlake offers a positive experience, particularly in terms of location, staff friendliness and onsite dining, making it a decent choice for both leisure and business travelers.
Cheap Hotel
Holiday Inn, even as a full-service hotel, can provide relatively affordable rates compared to upscale brands. The Northlake location is outside the main downtown area, potentially lowering costs.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
The Holiday Inn Hotel Atlanta-Northlake enjoys a favorable reputation for its prime location. Guests frequently highlight its proximity to highways, making it easily accessible and convenient for those traveling for work or leisure. The hotel is surrounded by a variety of shopping centers, stores and a plethora of dining options, enhancing the convenience for visitors. Many appreciate its central placement, which allows for easy access to the best spots to visit in the area, as well as being not too far from downtown Atlanta. Additionally, the location's quiet nature and clean environment contribute positively to the overall experience. Despite a few mentions of safety concerns and distance issues, the majority of guests find the hotel's position ideal with free parking being an added advantage. Overall, the location is praised for its practicality and the numerous amenities within close reach.
The breakfast experience at the Holiday Inn Hotel Atlanta-Northlake appears to have been a mixed bag for guests. On a positive note, several guests complimented the quality of the food, describing it as delicious and clean with mentions of a good breakfast and a particularly tasty hot breakfast including sausage and egg muffin. Guests appreciated the presence of a chef who cooked breakfast every morning, adding a personal touch to their meal.
However, the reviews point out several areas of frustration and disappointment. A significant number of guests noted the absence of the promised complimentary breakfast, despite it being listed as included during booking. Others criticized the additional cost, mentioning a $12 charge for breakfast or a high price for even basic items, such as a cup of coffee priced at $3.42. This discrepancy between expectation and reality led to feelings of false advertising for some guests.
Additionally, the organization and availability of the breakfast area itself came under scrutiny. Instances of the breakfast area being closed or roped off, coupled with comments about the food buffet being disorganized, detracted from the overall experience. Moreover, the service during breakfast did not meet expectations with mentions of rude staff and inefficient service.
In summary, while some guests enjoyed a tasty and well-prepared breakfast, many encountered issues with unexpected charges, closure of breakfast facilities and poor service, leading to a generally inconsistent breakfast experience at the hotel.
Holiday Inn Hotel Atlanta-Northlake offers a dining experience that has received mixed reviews from its guests. Despite some issues with the facility showing signs of aging and unavailability of the advertised restaurant and bar options due to renovations, the overall impression of the onsite dining venue, Burger Theory, stands out as a highlight. Guests frequently praised both the food and cocktails, noting that the restaurant itself was exceptional. Diners also appreciated the convenience of having an onsite bar and a dining area, which made getting a meal on the premises easy and enjoyable. Additionally, the staff at Burger Theory were described as particularly nice, adding to the positive dining experience. For those looking to explore beyond the hotel, a great Mexican restaurant down the road was also highly recommended. Despite some recent closures and early closing times, the quality of the available dining options left a favorable impression on many guests.
The rooms at Holiday Inn Hotel Atlanta-Northlake, a Full Service Hotel, received mixed reviews from guests. On the positive side, many guests appreciated the comfort of the beds and pillows, describing them as very comfortable with spacious and clean rooms providing a pleasant stay. Several reviews highlighted that the rooms were large, bright and offered good privacy, making them suitable for families and individuals alike. Some guests also noted the convenience of the hotel’s location close to the elevator and praised the suite options for their value.
However, numerous maintenance and cleanliness issues were reported. Guests frequently mentioned musty and stale odors upon entering the rooms and some encountered more severe problems such as broken furniture, non-functional air conditioning and TV and showers with poor water pressure. Issues with cleanliness ranged from dusty and dingy environments to more concerning findings like cockroaches, dirty sheets and unclean bathrooms. Moreover, the presence of cigarette smoke smell in some rooms and hallways detracted from the overall experience.
Despite these challenges, a few guests found the rooms to be clean and comfortable upon initial inspection, although deeper issues sometimes emerged later during their stay. Additionally, the check-in and check-out process was generally smooth and hassle-free. Pricing was noted as fair for the accommodations provided. Overall, while the hotel rooms offer comfort and space, significant attention to maintenance and thorough cleaning is needed to enhance guest satisfaction.
Guests of the Holiday Inn Hotel Atlanta-Northlake, a Full Service Hotel, have shared mixed reviews about the beds. On the positive side, many guests found the beds to be very comfortable, describing them as super comfortable, clean, fluffy and equipped with nice pillows. Phrases like "comfortable beds," "comfy beds," and "the bed was very clean" are recurring themes, highlighting that for a significant number of visitors, the mattresses and pillows provided a pleasant sleeping experience. Some guests even noted that their kids enjoyed the comfort of the beds.
However, there were also mentions of discomfort with some guests describing the beds as uncomfortable and the bedding as old and sometimes unclean. Issues like bed hair and old linens, as well as instances of high beds, were noted. Despite these occasional complaints, the overall sentiment leans towards the beds being one of the more favorable aspects of the stay.
The Holiday Inn Hotel Atlanta-Northlake seems to offer a varied experience in terms of cleanliness with mixed reviews from guests. On the positive side, numerous guests appreciated that their rooms were clean, comfortable and well-maintained. The cleaning service was often praised for being attentive, ensuring the spaces smelled good and provided a fresh atmosphere. Many found the beds clean and comfortable and the overall facility clean and convenient.
On the less favorable side, several guests pointed out issues with cleanliness in common areas such as hallways and elevators, which were often described as dirty and in need of proper cleaning. Some rooms emitted unpleasant smells, possibly from smoke or mildew and a few bathrooms did not meet the expected standards of cleanliness. Reports of a muggy or humid feel in some rooms, along with sticky carpets and faulty electrical outlets, contributed to the less-than-ideal experience. Additionally, ongoing construction and the smell of pot in certain areas detracted from the overall appeal.
In summary, while the Holiday Inn Hotel Atlanta-Northlake can provide a clean and comfortable stay, there are apparent inconsistencies in maintaining cleanliness across the property, especially in shared spaces and certain rooms.
The staff at Holiday Inn Hotel Atlanta-Northlake is generally praised for their friendliness and helpfulness, contributing positively to guests' experiences. Reviews frequently highlight the front desk and kitchen staff as being particularly friendly, polite and considerate. Guests often mention being greeted with smiles, warm welcomes and that the staff made sure all their needs were met. The night staff has also been noted for their helpfulness.
However, some reviews indicate inconsistent service, mentioning a few instances of unfriendliness and lack of assistance. Housekeeping services appear to be inconsistent with some guests experiencing issues with the frequency of room cleaning.
Despite these occasional lapses, many guests emphasize the staff's overall kindness and positive demeanor, creating an environment that guests appreciate during their stay.
The Wi-Fi at Holiday Inn Hotel Atlanta-Northlake, a Full Service Hotel, has received mixed feedback from guests. Several reviewers have praised the free and fast internet access provided. However, some guests reported issues with the Wi-Fi not working properly, noting that it was inconsistent throughout the building. While there are positive comments regarding the availability and speed of the internet, there are also concerns about its reliability. It is advisable for potential guests to be prepared for possible connectivity issues during their stay.
The gym at the Holiday Inn Hotel Atlanta-Northlake receives a mix of feedback with several guests appreciating its cleanliness and the usefulness of the exercise equipment. Although it is described as a small or mini gym, it appears to meet basic workout needs effectively. Some reviews also mention the fitness center in the context of other amenities, such as the pool and laundry facilities, which seem to have areas needing improvement. Overall, the gym provides an adequate space for guests to maintain their fitness routines during their stay.
The pool at the Holiday Inn Hotel Atlanta-Northlake has received numerous positive comments from guests. Descriptions often highlight that the pool area is nice, really nice and great, providing a pleasant amenity for visitors. However, there are some inconsistencies regarding its availability; multiple guests reported that the pool was unexpectedly closed at times and a few even mentioned the absence of a pool during their stay. Despite these occasional issues, overall feedback suggests that when available, the pool offers a good experience for hotel guests.
The Holiday Inn Hotel Atlanta-Northlake offers a generally satisfactory parking experience for its guests. One of the standout features is the ample parking available, ensuring that visitors seldom have difficulty finding a spot. The convenience of basement parking is also noted, providing an additional layer of practicality. The parking lot enjoys a favorable reputation for being well-lit, which enhances safety and security. Furthermore, parking is free, adding to the overall value proposition.
The location of the hotel is a significant advantage, being very central and in close proximity to various dining options, including popular spots like Starbucks. However, some reviews do point out areas for improvement, such as the need for better cleanliness in certain parts of the parking lot and occasional noise due to loud music or parties. Despite these minor drawbacks, the overall feedback regarding the parking situation is positive with guests appreciating the convenience and accessibility it provides.
The Holiday Inn Hotel Atlanta-Northlake offers a welcoming environment for families with children, ensuring a comfortable and enjoyable stay. The hotel is described as safe and very clean with clean rooms that provide peace of mind. Parents appreciate the availability of amenities such as a baby bed, making it easier to accommodate young ones. The hotel staff is helpful and accommodating, as evidenced by the ease of room changes when needed.
Guests highlight the family-friendly atmosphere, noting that their children felt as if they were at home. Early family access is a thoughtful touch and kids are indeed allowed, which is ideal for families planning activities together. For those who enjoy outdoor gatherings, the option to barbecue outside is a pleasant bonus. The rooms may be on the tighter side, but they are generally comfortable for families, making it a suitable option for parents with children of all ages.
Although there is a mention of the hotel feeling sketchy at one point with a police presence, the overall sentiment emphasizes the positive experiences and suitability for families.
The Holiday Inn Hotel Atlanta-Northlake, a Full Service Hotel, offers a generally positive experience according to guest reviews. Many guests highlighted the friendliness of the reception staff and the excellent size of the beds as standout features. The quality of the stay was noted as good to exceptional with some describing their experience as very good and great. However, there are areas for improvement, including issues with air conditioning and concerns about the overall star rating and smell of smoking in the building. Despite these areas needing attention, the overall sentiment remains favorable, making it a decent choice for travelers.
The Holiday Inn Hotel Atlanta-Northlake caters well to business travelers with its good workspot location and available business facilities. The hotel is accommodating to guests' needs and diligent in resolving issues, which contributes to a business-friendly environment. While the gym is small and the desk space could be more spacious, the establishment remains a convenient choice for conferences and meetings. However, some aspects like the inconsistent TV reception and lack of wifi might require attention. Despite a slightly higher price for a one-night stay, the overall facilities and services are suitable for business purposes.
The Holiday Inn Hotel Atlanta-Northlake, a Full Service Hotel, accommodates those traveling with pets. Guests appreciated the hotel's pet-friendly policy, noting the availability of dog run areas, which provides convenience for pet owners. Despite this, a few reviews indicated areas that could use improvement, such as cleanliness issues related to pet hair and concerns about the quality of the designated pet areas. There were remarks about the dog areas being less maintained with some guests observing insects and unsanitary conditions. Another point raised was the lack of clarity regarding additional pet fees. Some guests also mentioned that their dogs might have caused discomfort among other visitors. Nonetheless, the hotel’s welcoming approach to pets is a notable feature for those traveling with their furry companions.
Location Show Map
Location
Breakfast
However, the reviews point out several areas of frustration and disappointment. A significant number of guests noted the absence of the promised complimentary breakfast, despite it being listed as included during booking. Others criticized the additional cost, mentioning a $12 charge for breakfast or a high price for even basic items, such as a cup of coffee priced at $3.42. This discrepancy between expectation and reality led to feelings of false advertising for some guests.
Additionally, the organization and availability of the breakfast area itself came under scrutiny. Instances of the breakfast area being closed or roped off, coupled with comments about the food buffet being disorganized, detracted from the overall experience. Moreover, the service during breakfast did not meet expectations with mentions of rude staff and inefficient service.
In summary, while some guests enjoyed a tasty and well-prepared breakfast, many encountered issues with unexpected charges, closure of breakfast facilities and poor service, leading to a generally inconsistent breakfast experience at the hotel.
Dinner
Rooms
However, numerous maintenance and cleanliness issues were reported. Guests frequently mentioned musty and stale odors upon entering the rooms and some encountered more severe problems such as broken furniture, non-functional air conditioning and TV and showers with poor water pressure. Issues with cleanliness ranged from dusty and dingy environments to more concerning findings like cockroaches, dirty sheets and unclean bathrooms. Moreover, the presence of cigarette smoke smell in some rooms and hallways detracted from the overall experience.
Despite these challenges, a few guests found the rooms to be clean and comfortable upon initial inspection, although deeper issues sometimes emerged later during their stay. Additionally, the check-in and check-out process was generally smooth and hassle-free. Pricing was noted as fair for the accommodations provided. Overall, while the hotel rooms offer comfort and space, significant attention to maintenance and thorough cleaning is needed to enhance guest satisfaction.
Beds
However, there were also mentions of discomfort with some guests describing the beds as uncomfortable and the bedding as old and sometimes unclean. Issues like bed hair and old linens, as well as instances of high beds, were noted. Despite these occasional complaints, the overall sentiment leans towards the beds being one of the more favorable aspects of the stay.
Cleanliness
On the less favorable side, several guests pointed out issues with cleanliness in common areas such as hallways and elevators, which were often described as dirty and in need of proper cleaning. Some rooms emitted unpleasant smells, possibly from smoke or mildew and a few bathrooms did not meet the expected standards of cleanliness. Reports of a muggy or humid feel in some rooms, along with sticky carpets and faulty electrical outlets, contributed to the less-than-ideal experience. Additionally, ongoing construction and the smell of pot in certain areas detracted from the overall appeal.
In summary, while the Holiday Inn Hotel Atlanta-Northlake can provide a clean and comfortable stay, there are apparent inconsistencies in maintaining cleanliness across the property, especially in shared spaces and certain rooms.
Staff
However, some reviews indicate inconsistent service, mentioning a few instances of unfriendliness and lack of assistance. Housekeeping services appear to be inconsistent with some guests experiencing issues with the frequency of room cleaning.
Despite these occasional lapses, many guests emphasize the staff's overall kindness and positive demeanor, creating an environment that guests appreciate during their stay.
Wi-Fi
Gym
Pool
Parking
The location of the hotel is a significant advantage, being very central and in close proximity to various dining options, including popular spots like Starbucks. However, some reviews do point out areas for improvement, such as the need for better cleanliness in certain parts of the parking lot and occasional noise due to loud music or parties. Despite these minor drawbacks, the overall feedback regarding the parking situation is positive with guests appreciating the convenience and accessibility it provides.
Family
Guests highlight the family-friendly atmosphere, noting that their children felt as if they were at home. Early family access is a thoughtful touch and kids are indeed allowed, which is ideal for families planning activities together. For those who enjoy outdoor gatherings, the option to barbecue outside is a pleasant bonus. The rooms may be on the tighter side, but they are generally comfortable for families, making it a suitable option for parents with children of all ages.
Although there is a mention of the hotel feeling sketchy at one point with a police presence, the overall sentiment emphasizes the positive experiences and suitability for families.
4 Star
Business
Dog Friendly
Yes, Holiday Inn Hotel Atlanta-Northlake, a Full Service Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Holiday Inn Hotel Atlanta-Northlake, a Full Service Hotel.
Yes, Holiday Inn Hotel Atlanta-Northlake, a Full Service Hotel welcomes dogs.
No, parking facilities aren't available at Holiday Inn Hotel Atlanta-Northlake, a Full Service Hotel.
Yes, Holiday Inn Hotel Atlanta-Northlake, a Full Service Hotel has a gym.
Location Show Map
More Options
