Fable Auckland, MGallery
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Summary of reviewsFable Auckland, MGallery is highly praised for its prime central location on Queen Street, making it an excellent base for both business and leisure travelers. Guests appreciate its proximity to key attractions like Britomart train station, Viaduct Harbour and Sky Tower, as well as its convenience for shopping, dining and nightlife. Despite some nighttime noise from nearby clubs, the location remains a standout feature.
The breakfast experience receives generally positive feedback with many guests enjoying the generous and high-quality buffet offerings and the pleasant ambiance of the breakfast room. The inclusion of fresh juice shots and well-prepared continental options adds to the appeal. However, some guests felt the continental breakfast variety could be improved, particularly for those with dietary restrictions.
The dinner experience at the hotel's restaurant is frequently lauded for its excellent food and service. Many guests enjoyed the taste and presentation of dishes like steak and risotto, as well as the modern ambiance. Though occasional mentions of average food and wait times exist, the majority of diners leave satisfied. The bar area also earns kudos for its cocktails and small bites.
The hotel's rooms are often described as beautiful, clean, modern and luxurious with stylish decor and comfortable beds. Amenities like Nespresso coffee makers and spacious bathrooms add to the positive experience. While some guests mentioned challenges like room size variability, noise and occasional housekeeping issues, the overall quality of the rooms contributes to a pleasant stay for most.
Cleanliness is a strong point for Fable Auckland, MGallery with many guests remarking on the spotless state of the rooms and common areas. Fresh decor and modern facilities are frequently noted and any isolated housekeeping lapses are typically addressed promptly.
The staff are consistently commended for their friendliness, helpfulness and professionalism. Reviews highlight the attentiveness and efficiency of the team, particularly the concierge service, which enhances the guest experience. While occasional negative interactions are mentioned, they are exceptions to the general positive sentiment towards the hotel's staff.
WiFi service at the hotel receives mixed reviews. While some guests report a reliable and strong connection, others experience intermittent issues and poor signal quality in certain areas. The hotel could improve this aspect to ensure a consistent internet experience.
The gym facilities are adequate but receive mixed feedback due to their small size and lack of natural light. Some guests find the equipment satisfactory, though better ventilation is suggested. Additional charges for using the gym are noted.
Parking at the hotel, particularly valet service, is generally seen as efficient, though the cost is considered high by many guests. Some find the parking experience inconvenient due to limited options and challenges with drop-offs.
Family-friendliness is mixed with some enjoying family-suited rooms but others troubled by noise levels, making it less ideal for families with noise-sensitive needs. Nonetheless, some guests felt at home during their stay.
For nightlife enthusiasts, the central location offers easy access to numerous bars and clubs, though it can result in significant nighttime noise. The hotel provides earplugs to help mitigate this issue.
In summary, Fable Auckland, MGallery garners positive reviews for its central location, quality dining options, stylish and clean rooms and excellent staff service. While some areas like WiFi and parking have room for improvement, the overall experience remains largely favorable, making it a desirable choice for those visiting Auckland.
Categories
The breakfast experience receives generally positive feedback with many guests enjoying the generous and high-quality buffet offerings and the pleasant ambiance of the breakfast room. The inclusion of fresh juice shots and well-prepared continental options adds to the appeal. However, some guests felt the continental breakfast variety could be improved, particularly for those with dietary restrictions.
The dinner experience at the hotel's restaurant is frequently lauded for its excellent food and service. Many guests enjoyed the taste and presentation of dishes like steak and risotto, as well as the modern ambiance. Though occasional mentions of average food and wait times exist, the majority of diners leave satisfied. The bar area also earns kudos for its cocktails and small bites.
The hotel's rooms are often described as beautiful, clean, modern and luxurious with stylish decor and comfortable beds. Amenities like Nespresso coffee makers and spacious bathrooms add to the positive experience. While some guests mentioned challenges like room size variability, noise and occasional housekeeping issues, the overall quality of the rooms contributes to a pleasant stay for most.
Cleanliness is a strong point for Fable Auckland, MGallery with many guests remarking on the spotless state of the rooms and common areas. Fresh decor and modern facilities are frequently noted and any isolated housekeeping lapses are typically addressed promptly.
The staff are consistently commended for their friendliness, helpfulness and professionalism. Reviews highlight the attentiveness and efficiency of the team, particularly the concierge service, which enhances the guest experience. While occasional negative interactions are mentioned, they are exceptions to the general positive sentiment towards the hotel's staff.
WiFi service at the hotel receives mixed reviews. While some guests report a reliable and strong connection, others experience intermittent issues and poor signal quality in certain areas. The hotel could improve this aspect to ensure a consistent internet experience.
The gym facilities are adequate but receive mixed feedback due to their small size and lack of natural light. Some guests find the equipment satisfactory, though better ventilation is suggested. Additional charges for using the gym are noted.
Parking at the hotel, particularly valet service, is generally seen as efficient, though the cost is considered high by many guests. Some find the parking experience inconvenient due to limited options and challenges with drop-offs.
Family-friendliness is mixed with some enjoying family-suited rooms but others troubled by noise levels, making it less ideal for families with noise-sensitive needs. Nonetheless, some guests felt at home during their stay.
For nightlife enthusiasts, the central location offers easy access to numerous bars and clubs, though it can result in significant nighttime noise. The hotel provides earplugs to help mitigate this issue.
In summary, Fable Auckland, MGallery garners positive reviews for its central location, quality dining options, stylish and clean rooms and excellent staff service. While some areas like WiFi and parking have room for improvement, the overall experience remains largely favorable, making it a desirable choice for those visiting Auckland.
Luxury Hotel
Fable Auckland, MGallery is a boutique hotel set in the historic Windsor House, offering 79 luxurious rooms and suites with Art Deco design. It features a hot tub, sauna, fitness center, and provides in-room spa services. Rooms are equipped with Sofitel MyBed, Nespresso machines, and Bose soundbars.
Hotel for Honeymoon
Located in the heart of Queen Street, Fable Auckland offers luxurious accommodations in a heritage building. Its central location provides easy access to Auckland's shopping and dining scene, perfect for honeymooners. The hotel's elegant design and personalized service create a romantic and intimate atmosphere.
Romantic Hotel
This hotel provides a luxurious and elegant experience in the city center. With its sophisticated ambiance and personalized service, it's ideal for a romantic getaway.
Hotel near Nightlife Spots
Located on Queen Street, Fable Auckland, MGallery, is positioned within the bustling city center. Queen Street provides access to various nightlife venues and entertainment options. The hotel's central location makes it convenient to explore nearby bars and clubs.
Business Hotel
Fable Auckland, MGallery may offer essential business amenities, including meeting rooms, high-speed internet access, and a business center. Its central location provides convenient access to Auckland's business district and transportation options.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Guest Reviews
Nestled in the heart of Auckland on Queen Street, Fable Auckland, MGallery, boasts a superb location celebrated for its convenience and proximity to key attractions. Guests repeatedly highlight its central setting, situating visitors within walking distance of the Britomart train station, Viaduct Harbour and waterfront, making it an ideal base for exploring downtown Auckland. Surrounded by a plethora of shopping options, including designer boutiques and commercial malls, the hotel promises easy access to retail therapy, dining and nightlife.
The hotel's location also provides excellent connectivity for those with business or leisure agendas with many guests finding it perfect for their meetings or city exploration. Cultural landmarks like the Sky Tower, parks and art galleries are just a stroll away, enhancing the stay's appeal for sightseeing enthusiasts. Despite occasional mentions of nighttime noise due to nearby clubs, the central position remains a highlight, underlining the ease of access to amenities and transport links. Overall, the location of Fable Auckland, MGallery, is consistently praised for its prime downtown spot, offering guests a vibrant and convenient stay in Auckland.
The breakfast experience at Fable Auckland, MGallery has garnered a range of impressions from guests, mainly leaning towards positive accolades. Many praised the breakfast for being excellent with some even describing it as one of the best hotel breakfasts they had ever experienced. The buffet format appeared particularly popular, appreciated for its generous selection and quality, including freshly squeezed juice shots. The mention of delightful and delicious breakfasts was frequent with highlights including granola and well-prepared continental options.
Buffet breakfasts were often described as being ample, nicely priced and a delightful start to the day with some patrons highlighting the variety and combinations offered. There were also commendations for the breakfast room ambiance and the attentiveness of the staff. The inclusion of breakfast in the room rate received positive feedback, particularly when offerings went beyond the basics, such as the upgrade to a cooked breakfast with a complimentary sparkling wine.
However, not all reviews were glowing. Some guests found the continental breakfast option underwhelming, noted for its limited variety and occasional slow service. A few mentioned a poorer selection or insufficient options for those with dietary restrictions, such as a lack of dairy-free milk alternatives and hot drink variety. The quality of the inclusive continental breakfast received mixed feedback, being described by some as subpar and not worth the price when compared to other accommodations.
In summary, while the majority of guests enjoyed a satisfying and high-quality breakfast at Fable Auckland, MGallery, a few pointed out areas needing improvement, particularly in the variety and options available for the continental breakfast. The experience could be seen as exceptional for many, but occasional shortcomings prevented a universally outstanding perception.
Discover an exquisite dining experience at the restaurant in Fable Auckland, MGallery. Guests frequently praise the establishment, describing it as excellent with divine food and great service. The evening meals, including both vegetarian options and sumptuous choices like steak and risotto, garner high marks for taste and presentation. Many reviews highlight the restaurant's ambiance and modern facilities, contributing to an overall delightful dining experience.
While there are mentions of average food and wait times on occasion, the majority of diners are thoroughly pleased with the quality and deliciousness of their meals. The bar area also receives compliments for its cocktails and small bites, adding to the versatile dining options available onsite. Whether opting for room service or a full sit-down dinner, the culinary offerings at Fable Auckland, MGallery rarely disappoint.
Fable Auckland, MGallery offers rooms that are frequently praised for their beauty and cleanliness. The rooms are described as modern, luxurious and well-appointed, often featuring beautiful decor and high-quality furnishings. Guests consistently highlight the comfort of the beds and the thoughtful amenities provided, such as Nespresso coffee makers and complimentary water. The decor is noted for its stylish, contemporary design that adds to the luxurious feel of the rooms.
Many reviewers found the rooms to be spacious and comfortable with some staying in large, beautifully decorated suites with ample space. The bathrooms also receive positive mentions for being clean, modern and spacious. The ambiance and overall presentation of the rooms are well-received, contributing to a pleasant and welcoming stay.
However, some challenges are frequently noted by guests. Room size varies significantly with many standard rooms and even some upgraded rooms described as small or tiny. Several guests also commented on issues related to noise, either from adjacent rooms, outside traffic or nearby nightlife, which impacted their overall experience. Additionally, some rooms lacked natural light with windows overlooking walls or air shafts, which detracted from the ambiance.
One consistent issue mentioned is the irregularity of housekeeping services with several guests noting that their rooms were not serviced daily or had delayed cleaning times. Some rooms were reported to have an unpleasant smell or other specific issues such as poor soundproofing or air conditioning problems.
Despite these drawbacks, the majority of guests appreciated the overall quality, comfort and stylish design of the rooms at Fable Auckland, MGallery. The hotel's beautiful and modern rooms, along with their well-appointed amenities, generally provide a luxurious and comfortable stay, although attention to room size and potential noise issues is advised for future guests.
Fable Auckland, MGallery is widely praised for its beds and bedding with many guests remarking on the extreme comfort and high quality of their sleep experience. Most reviews highlight the comfort of the beds, describing them as large, spacious and super comfy with some calling them the most comfortable they've ever slept in. The bedding itself is frequently noted for its cleanliness, lush feeling and overall quality.
Guests particularly appreciate the soft, fluffy pillows with several mentioning an impressive pillow menu that adds to the luxurious experience. The plush, high-quality linens also contribute to the overall comfort, making bedtime a highlight of their stay.
While a few reviews mention issues such as small beds or discomfort due to bed conditions, these comments seem to be in the minority. Most guests leave with positive impressions, noting the spaciousness and superb comfort of the king-size beds, memory foam pillows and overall high standards of the bedding.
Overall, it appears that Fable Auckland, MGallery excels in providing an exceptional and comfortable sleeping experience, leaving guests feeling well-rested and satisfied.
Fable Auckland, MGallery impresses guests with its high standards of cleanliness and well-maintained rooms. Multiple reviews emphasize the immaculate state of the hotel with rooms described as spotlessly clean, tidy and comfortable. Guests frequently remark on the fresh and up-to-date decor, which adds to the overall appeal of the accommodations. Bathrooms are consistently noted for their cleanliness and modern facilities with several guests specifically mentioning the good shower pressure and the satisfactory condition of amenities such as the sauna.
Despite a few isolated comments on occasional lapses in housekeeping—such as dusty mini bar items, some cleanliness issues with carpets and maintenance needs—these issues appear to be efficiently addressed upon reporting. The majority of guests find their rooms impeccably clean upon arrival, highlighting the dedication to maintaining a pristine environment throughout the hotel.
The positive feedback extends to not just the rooms but the entire property, including common areas that feel hygienic and well-kept. Fresh flower arrangements and tidy, well-done decorations contribute to a pleasing atmosphere. The hotel's location in Auckland's CBD, adding convenience for city exploration, receives commendation along with its cleanliness. For those seeking a clean and comfortable stay, Fable Auckland, MGallery offers a reliably pristine environment that meets high expectations.
Fable Auckland, MGallery consistently receives accolades for its staff, who are widely praised for their friendliness, helpfulness and professionalism. Numerous reviews highlight the attentiveness and efficiency of the staff, who go out of their way to ensure guests have a positive experience. The concierge team, especially Michael, receives special mentions for their exceptional service and warm demeanor. Guests appreciate the quick and easy check-in and check-out processes facilitated by the competent front desk staff.
The staff are described as being very knowledgeable, courteous and responsive to guests' needs. Their polite and respectful attitude creates a welcoming atmosphere throughout the hotel. Housekeeping is noted for being particularly responsive and even going above and beyond to cater to specific guest requests.
While there are occasional mentions of less positive interactions with some describing certain staff as unhelpful or unprofessional and pointing out communication issues, these seem to be the exception rather than the rule. Overall, the Fable Auckland, MGallery staff are characterized as being super friendly, efficient and accommodating, embodying a high standard of customer service that significantly enhances the guest experience.
Visitors to 'Fable Auckland, MGallery' have shared a mixed bag of experiences regarding the hotel's WiFi service. Guests appreciated that the WiFi worked extremely well at times, providing a reliable and strong connection. However, this positive experience was not universally felt. Some visitors found the WiFi to be unreliable, describing it as sketchy, patchy or spotty with connection issues cropping up intermittently. In some areas, the WiFi signal was poor and there were instances where the information provided to access the network was incorrect. During certain periods, like blackouts, WiFi performance issues became apparent. Other service-related inconveniences were also noted, involving difficulties in using TV services and features such as Chromecast and Netflix. While some guests had to make multiple calls to resolve WiFi issues, overall, the quality of the internet connection left room for improvement.
The gym at Fable Auckland, MGallery receives mixed feedback from guests. While it is generally described as small and sometimes compared to a closet, it manages to be mostly unused, which alleviates crowding issues. The gym offers a reasonable variety of equipment, although it lacks sufficient ventilation and has no windows or natural light, which could detract from the overall experience. Despite these constraints, some found the available equipment to be adequate. There are additional charges for using the gym and some guests noted the need for better ventilation, such as a fan. Nevertheless, the gym area is described as well equipped, providing an acceptable workout space for guests looking to maintain their fitness routines during their stay.
Fable Auckland, MGallery has garnered mixed reviews regarding its parking facilities with many guests highlighting the hotel’s valet service as a standout feature. The valet parking is often described as efficient, smooth, easy and delivering a great experience. However, there is a recurrent theme regarding its cost with many guests noting the $50 per night fee as expensive.
While some appreciated the simplicity and efficiency of valet parking, others found the parking situation inconvenient and misleading. Issues such as limited self-parking options, unclear parking advice and the difficulty of finding a place to park near the hotel were common complaints. Some guests faced challenges with dropping off their luggage due to scarce parking availability outside the hotel. Furthermore, the valet service operates only until 8 p.m., adding to the inconvenience for late arrivals.
Several reviewers suggested that the hotel should have more clear and allocated parking spaces. High parking fees and complicated parking instructions left some visitors opting to park in distant downtown lots and walking back to the hotel, which was not ideal. Additionally, some guests pointed out the valet process could feel uncomfortable, particularly when cars were left in potentially problematic loading zones.
Overall, while the valet service at Fable Auckland, MGallery generally functions well and is considered efficient by many, the parking experience can be challenging, inconvenient and expensive for some guests. Consideration may be needed for potential visitors on parking arrangements and associated costs before booking.
Fable Auckland, MGallery offers some family-friendly features and comfortable family-suited rooms. However, the hotel’s location in the city center can lead to significant noise issues, especially at night, due to nearby clubs. Guests have noted that the stay might not always be ideal for families, particularly in accessible rooms. While the hotel provided advanced warnings about the potential noise, some activities, such as children's cheerleading competitions, might be affected by the lack of rest due to the sound levels. On a more positive note, some guests mentioned feeling at home during their stay.
Fable Auckland, MGallery enjoys a prime location that offers guests instant access to the vibrant nightlife of Auckland. Ideal for those eager to experience the city's dining and entertainment options, the hotel is situated near numerous bars, clubs and nightspots that stay lively well into the early hours. However, while the central location is perfect for nightlife enthusiasts, it's worth noting that significant noise from nearby clubs can be a concern. Many guests have reported loud music and street noise, particularly on weekends, often extending until 4 AM. Although the hotel provides earplugs to mitigate some of the noise issues, the soundproofing in the rooms could be improved. Due to the proximity to nightclubs and the associated noise, the hotel may not be the best choice for families or light sleepers seeking a tranquil retreat.
Fable Auckland, MGallery boasts an unbeatable location in the heart of Auckland's business area, making it an ideal spot for corporate travelers. With its proximity to Albert Street and the central business district (CBD), the hotel is perfect for those with jobs in these prime locations. The check-in process is generally quick and the internet connection is reliable, essential for efficient remote work.
However, the hotel falls short when it comes to dedicated business facilities. Many guests noted the lack of desks and chairs in rooms, which makes it challenging to work comfortably. Additionally, there are no available workspaces or meeting rooms within the hotel. Some guests also reported issues such as slow staff service and insufficient communication regarding check-in delays.
Despite these drawbacks, many business travelers choose Fable Auckland, MGallery for its central location and manageable amenities, appreciating its suitability for regular work trips to Auckland. However, one should be mindful of potential access challenges due to its location on Queen Street.
Fable Auckland, MGallery offers an accessible location that's convenient for guests with disabilities, being close to shops, the dock and dining options. Guests appreciated the cleanliness and tidiness of the rooms. Valet service is available, making arrivals more manageable, even though road works have occasionally required alternate parking in a nearby downtown car park.
However, the hotel has some limitations in terms of accessibility. Some guests noted that the streets and the hotel's layout might be challenging, especially for those who are not wheelchair users or have specific mobility issues such as hip and knee problems. Accessible rooms are available and one was located conveniently on the first floor. Yet, there have been instances where accessible rooms required an upgrade due to suitability concerns.
The absence of a concierge service and additional welcoming amenities such as tea and treats were minor inconveniences mentioned. Bathroom accessibility also drew mixed reviews with issues such as high benches and awkwardly placed wash basins making it difficult for some guests.
Overall, the location and cleanliness are strong points, but certain accessibility features and services might require improvement to cater comprehensively to all guests with disabilities.
Fable Auckland, MGallery has received numerous accolades from honeymooners who praised the hotel for its exceptional service and romantic ambiance. Many guests recounted how the staff went above and beyond to make their stay memorable, emphasizing sweet treats and personalized cards that added special touches to their honeymoon experience. The hotel's extra efforts, such as complimentary surprises and upgrades, were particularly appreciated with mentions of a luxurious and romantic setting that catered perfectly to honeymooners.
In addition to their exemplary service for those celebrating anniversaries and special occasions, Fable Auckland offers delightful amenities like a highly recommended high tea, featuring high-quality tea selections. Guests noted the hotel's beautiful combination of exceptional service and its welcoming atmosphere, highlighted by gestures like welcome drinks, cards and chocolate almonds upon arrival. The thoughtful and detailed care provided by the hotel staff has led many to highly recommend this venue for a honeymoon or any special romantic occasion.
Nestled in a beautifully renovated old building, Fable Auckland, MGallery, effortlessly exudes a sense of sophisticated charm and luxury. Guests are welcomed into a stylish hotel adorned with luxurious fittings and furnishings that create an atmosphere of understated elegance.
The rooms, while admittedly a bit on the smaller side, do not compromise on luxury. High-quality standards are evident in every nook, from the finely designed en suites to the plush furnishings and beautiful decor. Each space is thoughtfully decorated with attention to detail, offering modern luxury and a comfortable, elegant ambiance.
Even the common areas like the lounge showcase beautiful decor, adding to the overall feeling of true luxury. Guests frequently mention the stylish fixtures and luxurious finishes that contribute to the hotel's high-end atmosphere.
For those seeking a special experience, the hotel offers beautiful harbour views, making stays feel both relaxing and indulgent. The staff's exceptional service further enhances the luxury experience, making occasions like anniversary stays particularly memorable. Despite some rooms not fully meeting every guest's expectations of luxury, the overall sense of boutique luxury is palpable throughout the hotel.
With an air of sophistication, beautifully presented interiors and luxurious touches evident in every detail, Fable Auckland, MGallery stands as a premium choice for those seeking a luxurious escape in the heart of Auckland.
Fable Auckland, MGallery is an ideal destination for a romantic retreat. Its prime location and charming ambiance create an inviting environment for couples. The elegant furnishings and thoughtful touches, such as rooms adorned with faux rose petals and sweet treats, elevate the romantic experience. Guests have praised the hotel's suitability for special occasions, including honeymoons with many noting it as one of the best choices for such celebrations. The staff's attentive service further enhances the stay, making it memorable for any couple seeking a romantic getaway. The added luxuries of the spa and sauna, combined with a generally romantic and elegant atmosphere, make this hotel a top recommendation for anyone looking to celebrate love.
Location Show Map
Location
The hotel's location also provides excellent connectivity for those with business or leisure agendas with many guests finding it perfect for their meetings or city exploration. Cultural landmarks like the Sky Tower, parks and art galleries are just a stroll away, enhancing the stay's appeal for sightseeing enthusiasts. Despite occasional mentions of nighttime noise due to nearby clubs, the central position remains a highlight, underlining the ease of access to amenities and transport links. Overall, the location of Fable Auckland, MGallery, is consistently praised for its prime downtown spot, offering guests a vibrant and convenient stay in Auckland.
Breakfast
Buffet breakfasts were often described as being ample, nicely priced and a delightful start to the day with some patrons highlighting the variety and combinations offered. There were also commendations for the breakfast room ambiance and the attentiveness of the staff. The inclusion of breakfast in the room rate received positive feedback, particularly when offerings went beyond the basics, such as the upgrade to a cooked breakfast with a complimentary sparkling wine.
However, not all reviews were glowing. Some guests found the continental breakfast option underwhelming, noted for its limited variety and occasional slow service. A few mentioned a poorer selection or insufficient options for those with dietary restrictions, such as a lack of dairy-free milk alternatives and hot drink variety. The quality of the inclusive continental breakfast received mixed feedback, being described by some as subpar and not worth the price when compared to other accommodations.
In summary, while the majority of guests enjoyed a satisfying and high-quality breakfast at Fable Auckland, MGallery, a few pointed out areas needing improvement, particularly in the variety and options available for the continental breakfast. The experience could be seen as exceptional for many, but occasional shortcomings prevented a universally outstanding perception.
Dinner
While there are mentions of average food and wait times on occasion, the majority of diners are thoroughly pleased with the quality and deliciousness of their meals. The bar area also receives compliments for its cocktails and small bites, adding to the versatile dining options available onsite. Whether opting for room service or a full sit-down dinner, the culinary offerings at Fable Auckland, MGallery rarely disappoint.
Rooms
Many reviewers found the rooms to be spacious and comfortable with some staying in large, beautifully decorated suites with ample space. The bathrooms also receive positive mentions for being clean, modern and spacious. The ambiance and overall presentation of the rooms are well-received, contributing to a pleasant and welcoming stay.
However, some challenges are frequently noted by guests. Room size varies significantly with many standard rooms and even some upgraded rooms described as small or tiny. Several guests also commented on issues related to noise, either from adjacent rooms, outside traffic or nearby nightlife, which impacted their overall experience. Additionally, some rooms lacked natural light with windows overlooking walls or air shafts, which detracted from the ambiance.
One consistent issue mentioned is the irregularity of housekeeping services with several guests noting that their rooms were not serviced daily or had delayed cleaning times. Some rooms were reported to have an unpleasant smell or other specific issues such as poor soundproofing or air conditioning problems.
Despite these drawbacks, the majority of guests appreciated the overall quality, comfort and stylish design of the rooms at Fable Auckland, MGallery. The hotel's beautiful and modern rooms, along with their well-appointed amenities, generally provide a luxurious and comfortable stay, although attention to room size and potential noise issues is advised for future guests.
Beds
Guests particularly appreciate the soft, fluffy pillows with several mentioning an impressive pillow menu that adds to the luxurious experience. The plush, high-quality linens also contribute to the overall comfort, making bedtime a highlight of their stay.
While a few reviews mention issues such as small beds or discomfort due to bed conditions, these comments seem to be in the minority. Most guests leave with positive impressions, noting the spaciousness and superb comfort of the king-size beds, memory foam pillows and overall high standards of the bedding.
Overall, it appears that Fable Auckland, MGallery excels in providing an exceptional and comfortable sleeping experience, leaving guests feeling well-rested and satisfied.
Cleanliness
Despite a few isolated comments on occasional lapses in housekeeping—such as dusty mini bar items, some cleanliness issues with carpets and maintenance needs—these issues appear to be efficiently addressed upon reporting. The majority of guests find their rooms impeccably clean upon arrival, highlighting the dedication to maintaining a pristine environment throughout the hotel.
The positive feedback extends to not just the rooms but the entire property, including common areas that feel hygienic and well-kept. Fresh flower arrangements and tidy, well-done decorations contribute to a pleasing atmosphere. The hotel's location in Auckland's CBD, adding convenience for city exploration, receives commendation along with its cleanliness. For those seeking a clean and comfortable stay, Fable Auckland, MGallery offers a reliably pristine environment that meets high expectations.
Staff
The staff are described as being very knowledgeable, courteous and responsive to guests' needs. Their polite and respectful attitude creates a welcoming atmosphere throughout the hotel. Housekeeping is noted for being particularly responsive and even going above and beyond to cater to specific guest requests.
While there are occasional mentions of less positive interactions with some describing certain staff as unhelpful or unprofessional and pointing out communication issues, these seem to be the exception rather than the rule. Overall, the Fable Auckland, MGallery staff are characterized as being super friendly, efficient and accommodating, embodying a high standard of customer service that significantly enhances the guest experience.
Wi-Fi
Gym
Parking
While some appreciated the simplicity and efficiency of valet parking, others found the parking situation inconvenient and misleading. Issues such as limited self-parking options, unclear parking advice and the difficulty of finding a place to park near the hotel were common complaints. Some guests faced challenges with dropping off their luggage due to scarce parking availability outside the hotel. Furthermore, the valet service operates only until 8 p.m., adding to the inconvenience for late arrivals.
Several reviewers suggested that the hotel should have more clear and allocated parking spaces. High parking fees and complicated parking instructions left some visitors opting to park in distant downtown lots and walking back to the hotel, which was not ideal. Additionally, some guests pointed out the valet process could feel uncomfortable, particularly when cars were left in potentially problematic loading zones.
Overall, while the valet service at Fable Auckland, MGallery generally functions well and is considered efficient by many, the parking experience can be challenging, inconvenient and expensive for some guests. Consideration may be needed for potential visitors on parking arrangements and associated costs before booking.
Family
Nightlife
Business
However, the hotel falls short when it comes to dedicated business facilities. Many guests noted the lack of desks and chairs in rooms, which makes it challenging to work comfortably. Additionally, there are no available workspaces or meeting rooms within the hotel. Some guests also reported issues such as slow staff service and insufficient communication regarding check-in delays.
Despite these drawbacks, many business travelers choose Fable Auckland, MGallery for its central location and manageable amenities, appreciating its suitability for regular work trips to Auckland. However, one should be mindful of potential access challenges due to its location on Queen Street.
Accessible
However, the hotel has some limitations in terms of accessibility. Some guests noted that the streets and the hotel's layout might be challenging, especially for those who are not wheelchair users or have specific mobility issues such as hip and knee problems. Accessible rooms are available and one was located conveniently on the first floor. Yet, there have been instances where accessible rooms required an upgrade due to suitability concerns.
The absence of a concierge service and additional welcoming amenities such as tea and treats were minor inconveniences mentioned. Bathroom accessibility also drew mixed reviews with issues such as high benches and awkwardly placed wash basins making it difficult for some guests.
Overall, the location and cleanliness are strong points, but certain accessibility features and services might require improvement to cater comprehensively to all guests with disabilities.
Honeymoon
In addition to their exemplary service for those celebrating anniversaries and special occasions, Fable Auckland offers delightful amenities like a highly recommended high tea, featuring high-quality tea selections. Guests noted the hotel's beautiful combination of exceptional service and its welcoming atmosphere, highlighted by gestures like welcome drinks, cards and chocolate almonds upon arrival. The thoughtful and detailed care provided by the hotel staff has led many to highly recommend this venue for a honeymoon or any special romantic occasion.
Luxury
The rooms, while admittedly a bit on the smaller side, do not compromise on luxury. High-quality standards are evident in every nook, from the finely designed en suites to the plush furnishings and beautiful decor. Each space is thoughtfully decorated with attention to detail, offering modern luxury and a comfortable, elegant ambiance.
Even the common areas like the lounge showcase beautiful decor, adding to the overall feeling of true luxury. Guests frequently mention the stylish fixtures and luxurious finishes that contribute to the hotel's high-end atmosphere.
For those seeking a special experience, the hotel offers beautiful harbour views, making stays feel both relaxing and indulgent. The staff's exceptional service further enhances the luxury experience, making occasions like anniversary stays particularly memorable. Despite some rooms not fully meeting every guest's expectations of luxury, the overall sense of boutique luxury is palpable throughout the hotel.
With an air of sophistication, beautifully presented interiors and luxurious touches evident in every detail, Fable Auckland, MGallery stands as a premium choice for those seeking a luxurious escape in the heart of Auckland.
Romantic
No, Fable Auckland, MGallery doesn't have any pool.
No, a spa isn't available at Fable Auckland, MGallery.
No, Fable Auckland, MGallery doesn't allow dogs.
Yes, parking facilities are available at Fable Auckland, MGallery.
Yes, Fable Auckland, MGallery has a gym.
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