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Summary of reviewsMövenpick Hotel Auckland is highly regarded for its exceptional location in the heart of the city, which provides guests with convenient access to major landmarks such as Britomart, Queens Wharf, and Spark Arena. The proximity to public transportation hubs and an array of shops, restaurants, and entertainment venues makes it an ideal choice for both leisure and business travelers. Guests appreciate the clean, comfortable accommodations and the consistently warm reception from friendly staff that enhances the overall experience.
The dining experiences at the hotel are notably commendable, with guests praising the variety and quality of the buffet breakfast, which includes exotic fruits and muesli. The breakfast is served in a top-floor dining area offering spectacular views over the harbor, adding to the enjoyment. Dinner at the restaurant combines superb harbor panoramas with delightful Asian-inspired cuisine and highly rated cocktails, while the unique chocolate hour and satisfying room service further elevate the dining experience.
The hotel offers clean, modern, well-appointed rooms that provide comfort and style. Many guests appreciate the spaciousness and stunning views provided by some rooms, along with quality amenities such as Nespresso coffee machines and plush bedding. The staff are frequently praised for their attentiveness and friendliness, contributing to a welcoming atmosphere that caters well to both leisure and business guests.
Guests consistently highlight the high standards of cleanliness, with daily housekeeping ensuring rooms remain spotless and inviting. The hotel’s friendly and proactive staff, despite occasional lapses during peak times, play a significant role in creating a memorable and enjoyable visit. Additionally, the hotel offers family-friendly amenities, including the popular Chocolate Hour and free ice cream for children, making it a compelling choice for families.
The hotel's gym presents a satisfactory experience, featuring clean and modern facilities albeit limited in size and equipment. While some guests encounter challenges with the WiFi reliability, overall, the comfort of the beds and quality service are key strengths. Despite some criticisms regarding its five-star rating and lack of luxury amenities such as a pool or spa, Mövenpick Hotel Auckland delivers a consistently positive experience through its excellent location, comfortable accommodations, and welcoming staff, making it a preferred choice for many travelers visiting Auckland. Show more
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Luxury Hotel
Mövenpick Hotel Auckland is a 5-star hotel located centrally in Auckland. It offers high-quality accommodation and services, aligning with the Mövenpick brand's reputation for comfort and hospitality.
Hotel Taking Steps Towards Sustainability
Mövenpick Hotel Auckland is an eco-certified property participating in the Qualmark Sustainable Tourism Business Award program. They have initiatives like recycling, LED light bulbs, eco-friendly cleaning products, and bathrooms with designer toiletries and showers designed to reduce water usage. Mövenpick as a brand is committed to sustainable practices and is the world's most Green Globe certified hotel group.
Family Friendly Hotel
Located in the city center, it provides family-friendly services. It has spacious rooms and is near the Auckland waterfront.
Hotel near Nightlife Spots
Located on Customs Street, Mövenpick Hotel Auckland is near Britomart, a stylish precinct with vibrant bars and restaurants. Britomart offers a mix of venues suitable for a night out, including places with live music and dance options. The hotel's central location makes it easy to explore the Britomart nightlife.
Business Hotel
Mövenpick Hotel Auckland offers a dedicated conference floor with multiple meeting spaces. It features amenities such as a restaurant and bar with cityscape views, suitable for business events.
Accessible Hotel
This hotel is wheelchair accessible and offers wheelchair-accessible concierge and registration desks. The on-site restaurant is also wheelchair-accessible.
Hotel with Gym
Includes a gym. Provides essential fitness facilities for guests.
Hotel for Yoga
Ranked highly among yoga hotels in Auckland, this hotel offers a significant number of yoga classes for guests seeking wellness options during their stay.
Hotel for Honeymoon
Romantic Hotel
5-Star Hotel
Room Types
Superior King Room - City sideThis room has a plush king-sized bed and an en suite bathroom with a rain shower and manuka honey toiletries. There are bathrobes, slippers, a minibar, tea/coffee making facilities and a 42-inch Smart TV with USB and Blu-tooth connectivity.
Deluxe King Room with Ocean ViewLocated on the higher floors to allow for expansive views of Auckland’s Waitemata Harbour or city skyline, this spacious, elegantly appointed room has 1 king-sized bed or 2 single-sized beds and an en suite bathroom with a rain shower and manuka honey based toiletries. There is a minibar, tea/coffee making facilities and a 42-inch Smart TV with 57 channels and Blu-tooth connectivity. Bathrobes and slippers are included.
Superior Queen Room with Two Queen BedsThis spacious, elegantly appointed room has 2 queen-sized beds and an en suite bathroom with a rain shower and manuka honey based toiletries. There is a minibar, tea/coffee making facilities and a 42-inch Smart TV with 57 channels and Blu-tooth connectivity. Bathrobes and slippers are included.
Deluxe Queen Room with Two Queen Beds and Ocean ViewLocated on the higher floors to allow for expansive views of Auckland’s Waitemata Harbour or city skyline, this spacious, elegantly appointed room has 2 queen-sized beds and an en suite bathroom with a rain shower and manuka honey based toiletries. There is a minibar, tea/coffee making facilities and a 42-inch Smart TV with 57 channels and Blu-tooth connectivity. Bathrobes and slippers are included.
Superior Queen Room - City sideElegantly appointed, this room has a queen-sized bed and an en suite bathroom with a rain shower and manuka honey based toiletries. There are bathrobes, slippers, a minibar, tea/coffee making facilities and a 42-inch Smart TV with USB and Blu-tooth connectivity.
Junior Suite with King Bed - Non SmokingThis junior suite features a king size bed. The spacious suite features an en suite bathroom with a rain shower and manuka honey based toiletries. Guests can relax in the lounge area with a 42-inch Smart TV, Bluetooth connectivity, a Nespresso machine and complimentary WiFi.
Superior Room with Two Single Beds - City SideLocated on the city side, this twin room features an en suite bathroom with rain shower, manuka honey based toiletries, bathrobes and slippers. There is a mini-bar, tea and coffee making facilities and a 42-inch Smart TV with USB and Bluetooth connectivity.
Classic Queen RoomThis queen room features an en suite bathroom with a rain shower and manuka honey based toiletries. Guests enjoy a bathrobe and slippers. Relax with the mini bar, tea and coffee making facilities and a 42-inch Smart TV with Bluetooth connectivity.
Guest Reviews
8.1
Very Good
Location
Mövenpick Hotel Auckland boasts an exceptional location in the heart of the city, making it an ideal base for visitors looking to explore both downtown Auckland and its vibrant surroundings. Guests consistently praise the hotel's proximity to key landmarks, such as Britomart, Queens Wharf, and Spark Arena. The hotel is conveniently located near public transportation hubs, including train stations and ferry terminals, facilitating easy access to Auckland's main attractions and nearby islands. The prime location also places guests within walking distance of a plethora of shops, restaurants, and entertainment venues. Whether attending a concert, boarding a cruise ship, or exploring the shopping district, visitors find the hotel's central position hard to beat. Furthermore, the hotel offers clean, comfortable accommodations and a consistently warm reception from friendly staff, contributing to a seamless and pleasant stay.
Breakfast
The breakfast experience at Mövenpick Hotel Auckland receives mixed feedback from guests, though with several positive highlights. The buffet breakfast is frequently praised for its variety and the excellent quality of offerings such as exotic fruits and muesli. Guests often commend the breakfast for being delicious and abundant, enjoying the spectacular views over the harbor from the top-floor dining area, which enhances their dining experience. The friendly and attentive service further complements the morning meal. However, some guests mention issues with cold food and malfunctioning coffee machines, which detracts from the overall experience. The breakfast's price is sometimes noted as high, though many find the extensive range and quality justify the cost. The hotel also offers unique touches like the chocolate hour, which adds an extra element of delight to the stay. Overall, while the breakfast has areas to improve, it remains a significant draw for guests seeking a scenic and satisfying start to their day.
Dinner
Mövenpick Hotel Auckland offers a dining experience that combines remarkable views with delightful cuisine. The restaurant on the 13th floor stands out not only for its stunning harbour panoramas but also for the unique chocolate hour between 3 and 4 PM, which has guests appreciating this sweet touch. Cocktails at the bar receive high praise for their taste, complementing the ambiance crafted by the attentive bar staff.
While there have been mixed impressions regarding the dinner menu selection, many guests consistently enjoy the amazing dinners and the lovely food served. The restaurant shines with its fusion of Asian-inspired dishes, which are both delicious and a great value. Guests dining at the hotel often highlight the great food experience paired with superb views, adding to the overall allure of the venue.
Besides meals in the main restaurant, room service provides thoroughly satisfying dishes like moorish butter chicken and commendable steak, maintaining high dining standards throughout the hotel. The hotel’s central location also allows convenient access to transport, enhancing the overall accessibility to diverse dining options around the city.
Whether it's enjoying a fab dinner in an airy and modern setting, relishing lovely breakfasts with stunning views, or extending a stay to further savour the culinary offerings, Mövenpick Hotel Auckland leaves a lasting impression on guests seeking delightful cuisine paired with breathtaking scenes.
Rooms
Mövenpick Hotel Auckland offers guests a delightful experience with its clean, modern, and well-appointed rooms. Many visitors appreciate the spaciousness of certain rooms, particularly those with corner placements that provide stunning views of the waterfront, harbor, and city skyline. Although some rooms are described as compact, they are efficiently arranged to maximize comfort and functionality. The beds receive high praise for their exceptional comfort, often touted as among the best in Auckland.
Guests frequently highlight the hotel's central location, making it ideal for both leisure and business travelers, given its proximity to Queen Street, Britomart, and the viaduct. The rooms deliver a stylish ambiance with modern decor and thoughtful touches like quality toiletries, robes, and slippers. Despite a few reports of smaller room sizes, many guests find that the room amenities and cleanliness make up for any lack in space.
Front desk staff and service team are recognized for their attentiveness and friendliness, enhancing the overall stay experience and accommodating any issues swiftly, such as room mismatches. Guests enjoy little extras, including Nespresso coffee machines and excellent TV selections. Overall, Mövenpick Hotel Auckland is portrayed as a welcoming haven offering comfortable rooms, convenience, and exceptional service amidst the vibrant cityscape.
Beds
Nestled in the heart of Auckland, Mövenpick Hotel has become synonymous with exceptional comfort, particularly when it comes to its beds. Guests frequently rave about the remarkable comfort of the beds, often likening them to the softness of a cloud. Many visitors have noted that their sleep quality improved noticeably during their stay, attributing it to both the comfortable mattresses and the inviting pillows.
The bedding experience at Mövenpick Hotel has left an indelible mark on guests, with some declaring the beds as the best they've ever encountered in any hotel. The spacious rooms further enhance this restful experience, providing guests with a luxurious setting that complements the comfort of the beds. With a diverse selection of pillows available, visitors can personalize their sleep experience, ensuring maximum comfort throughout the night.
While there have been isolated comments about preferences for mattress firmness or bedding style, the overwhelming consensus is that the beds at Mövenpick Hotel Auckland are exceptionally comfortable, fostering a restful escape amidst the hustle and bustle of city life. Whether staying in a queen or a twin room, guests can expect superbly comfortable accommodations that prioritize their relaxation and rejuvenation.
Cleanliness
Mövenpick Hotel Auckland is frequently praised for its high standards of cleanliness and comfort. Guests consistently highlight the spotless and immaculate condition of the rooms, which are described as modern, bright, and equipped with new facilities. Many visitors appreciate the fresh and tidy atmosphere throughout the hotel, noting the super clean beds and well-maintained amenities, including the bathrooms. The daily housekeeping is commended for ensuring rooms remain clean and inviting throughout each stay.
The hotel is situated in a perfect location, offering guests convenient access to public transport and picturesque views of the harbor. The ambience is modern and lovely, further enhancing the comfortable and friendly environment. Guests often mention the attentive and friendly staff who contribute strongly to the positive experience, aligning seamlessly with the hotel's focus on quality service.
While some reviews point out minor areas for improvement, such as certain aspects of room decor appearing tired and occasional lapses in proactive cleaning by staff, the overall impression remains overwhelmingly positive. This attention to cleanliness, combined with a great location and high-quality service, makes Mövenpick Hotel Auckland a standout choice for travelers seeking both convenience and comfort.
Staff
The staff at Mövenpick Hotel Auckland consistently receive high praise for their friendly and welcoming demeanor. Guests frequently highlight the professionalism and warmth shown by the team, with many noting how staff members go out of their way to accommodate requests and ensure a pleasant stay. From the front desk to the bar and restaurant, the staff are commended for their helpfulness, attentiveness, and eagerness to assist. Several reviews specifically mention staff members who made lasting positive impressions by being exceptionally kind and proactive. While most interactions are described as cheerful and efficient, a few guests noted areas for improvement in communication and hospitality during busier times. Nevertheless, the hotel's staff contribute significantly to creating a memorable and enjoyable experience for visitors, affirming the team’s role in making the hotel a great choice for travelers in Auckland.
Wi-Fi
Nestled in the vibrant heart of Auckland on the bustling Queen Street, the Mövenpick Hotel offers an excellent location for guests eager to explore the city’s shopping belt and indulge in the nearby plethora of culinary delights. While the hotel is praised for its impeccable cleanliness and convenience, some guests encountered challenges with the WiFi. The connection appeared inconsistent, with reports ranging from a strong and reliable signal suitable for streaming, to instances of slow or non-existent service, sometimes impacting guests' ability to work or attend online commitments. While free WiFi is available up to 1000MB per day, its reliability seems to vary across the premises, leaving some guests wishing for a stronger and more stable connection. Despite this, the overall allure of its strategic location and the promise of a pleasant stay make the Mövenpick Hotel a worthwhile choice for many travelers.
Gym
The gym at Mövenpick Hotel Auckland presents a mixed experience for guests. Many appreciate the clean and functional facilities, describing them as modern and well-kept. The recent updates to the gym equipment are a welcome addition, ensuring that the workout environment remains up-to-date. For those who enjoy yoga, the dedicated studio room provides a pleasant space, complemented by a range of workouts available on demand. However, several guests mention that the fitness center is quite small and cramped, particularly noting the minimalistic approach to equipment and space in the weight room. The limitations also extend to basic amenities, with reports of a lack of water cups and exercise mats. While the gym could benefit from additional weight machines and more space, its current features provide a satisfactory experience for those looking for a functional workout option.
Family
Mövenpick Hotel Auckland offers a family-friendly atmosphere with a range of delightful activities specifically catering to children. The highlight of any stay for young guests is undoubtedly the much-praised Chocolate Hour, where kids can indulge in a variety of chocolate treats, making it an afternoon delight enjoyed with picturesque views. Additionally, the 24/7 availability of free ice cream for children under 12 provides an ongoing treat that is consistently a hit among young guests. This thoughtful gesture is complemented by a special service feature that allows children to order a delicious chocolate sundae via a dedicated phone button, adding an element of fun and surprise to their stay.
Families find the room accommodations ideal, with ample space provided by two Queen beds, perfectly suited for a group of four. Although some guests noted a lack of coffee pod machines and microwaves, this minor inconvenience is easily overshadowed by the hotel's kid-friendly amenities and dedicated staff who enhance the experience with their attentive service. Moreover, the hotel's commitment to environmental consciousness, evidenced by the use of biodegradable bathroom products, resonates positively with environmentally aware travelers. Overall, Mövenpick Hotel Auckland is warmly recommended for families seeking a hotel that caters generously to the younger crowd without compromising on comfort and quality.
5 Star
Mövenpick Hotel Auckland offers a mixed experience for its guests, as reflected by varying reviews. Positive highlights include a highly commended restaurant and the hotel's favorable location, which is conveniently situated near the cruise port and central business district, with an abundance of shopping and dining options. The staff are generally praised for being helpful and adding pleasant touches that elevate the experience. Cleanliness and modern styling also contribute to some guests' satisfaction.
However, there are criticisms concerning its five-star rating, with several doubting whether its facilities and services meet the expected standard. Guests have pointed out the lack of luxury amenities such as a pool or spa, challenging Wi-Fi access, and basic room features like bedding and linen quality. Additionally, the high cost of parking has been a common complaint. Despite these issues, some guests report having a wonderful experience and express intentions to return, citing the overall atmosphere and specific staff contributions as positive aspects that make them consider a repeat stay.
Business
Mövenpick Hotel Auckland stands out as a solid choice for business travelers, offering convenient access to the city's central business district. Its prime location near the viaduct ensures that completing business tasks is hassle-free. Guests frequently highlight the efficient check-in and check-out processes, emphasizing the accommodating nature of the staff, who go above and beyond with early check-ins and luggage assistance. The rooms offer impressive harbor views, and the reliable Wi-Fi makes it easy to log into work systems securely, supporting guests who choose to work from their rooms or the well-equipped business center. While there is occasional difficulty in reaching staff when needed, the overall experience for business visitors is characterized as smooth and efficient. The hotel's downtown positioning provides an excellent base for both business and leisure activities, particularly for those with meetings or embarking on cruises from Auckland.
Luxury
Nestled in the heart of Auckland, Mövenpick Hotel offers a luxurious experience that seamlessly blends comfort with style. Its prime location near the viaduct and Britomart places guests in the midst of the city's vibrant life, making it an ideal base for exploring the area. The decor exudes elegance, contributing to the overall sophisticated ambiance of the hotel. Guests are treated to stunning views and delectable cuisine at the top-floor restaurant, enhancing the stay with a touch of indulgence. While the rooms may be small, they do not compromise on luxury, with facilities of a very high standard that align with the hotel's up-class reputation. The luxury feel of the hotel has significantly improved compared to past experiences, making it a standout choice for visitors seeking a modern, high-class stay in one of Auckland's premier locations.
No, Mövenpick Hotel Auckland doesn't have any pool.
No, a spa isn't available at Mövenpick Hotel Auckland.
No, Mövenpick Hotel Auckland doesn't allow dogs.
No, parking facilities aren't available at Mövenpick Hotel Auckland.