Naumi Auckland Airport Hotel
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Summary of reviewsNaumi Auckland Airport Hotel receives abundant praise for its convenient location, perfect for those needing proximity to Auckland Airport. Guests appreciate the short drive or Yellow Bus ride to the airport, as well as easy access to cafes, shops and business venues. The chic, modern design and spacious, well-appointed rooms enhance the overall appeal.
The breakfast experience is largely celebrated for its variety, quality and value. The wide selection and delicious offerings make for an enjoyable start to the day, complemented by perks like complimentary mini bar items. Despite some concerns about food temperature and cost, most guests are satisfied.
The dinner experience is more polarized. While many enjoy the tasty and well-prepared dishes, others find the menu limited and the service lacking. Nonetheless, the restaurant's ambiance and the friendly, attentive staff add a positive touch.
Rooms are highlighted for their spaciousness, comfort and quirky decor with cleanliness and modern amenities like Smart TVs and blackout curtains being well-received. Though some areas show wear and dated features, the overall comfort and convenience are appreciated.
Cleanliness is generally commendable with most guests finding their rooms tidy and well-maintained. However, some issues like dusty areas and outdated bathrooms surface occasionally. The lobby and common areas contribute positively to the guests' experience.
Staff performance stands out with frequent mentions of their friendliness, helpfulness and efficiency. The reception team, in particular, receives high marks for their warm and welcoming service. While some inconsistencies in service are noted, these are exceptions rather than the rule.
Free WiFi access receives mixed reviews. When functional, it's strong and reliable, but some guests face connectivity issues. Nonetheless, the available WiFi meets the needs of most guests.
The gym is well-regarded for its quality and 24-hour accessibility and the pool area is a beloved feature, especially for families, despite occasional issues with temperature or maintenance. Parking facilities are generally praised for convenience, security and ample spaces, though a nominal fee is sometimes required. EV charging facilities are an appreciated bonus, despite occasional technical glitches.
Overall, Naumi Auckland Airport Hotel is a favored choice for travelers valuing proximity to the airport, modern comforts and a range of amenities, making it a comfortable and practical option for various types of stays.
Categories
The breakfast experience is largely celebrated for its variety, quality and value. The wide selection and delicious offerings make for an enjoyable start to the day, complemented by perks like complimentary mini bar items. Despite some concerns about food temperature and cost, most guests are satisfied.
The dinner experience is more polarized. While many enjoy the tasty and well-prepared dishes, others find the menu limited and the service lacking. Nonetheless, the restaurant's ambiance and the friendly, attentive staff add a positive touch.
Rooms are highlighted for their spaciousness, comfort and quirky decor with cleanliness and modern amenities like Smart TVs and blackout curtains being well-received. Though some areas show wear and dated features, the overall comfort and convenience are appreciated.
Cleanliness is generally commendable with most guests finding their rooms tidy and well-maintained. However, some issues like dusty areas and outdated bathrooms surface occasionally. The lobby and common areas contribute positively to the guests' experience.
Staff performance stands out with frequent mentions of their friendliness, helpfulness and efficiency. The reception team, in particular, receives high marks for their warm and welcoming service. While some inconsistencies in service are noted, these are exceptions rather than the rule.
Free WiFi access receives mixed reviews. When functional, it's strong and reliable, but some guests face connectivity issues. Nonetheless, the available WiFi meets the needs of most guests.
The gym is well-regarded for its quality and 24-hour accessibility and the pool area is a beloved feature, especially for families, despite occasional issues with temperature or maintenance. Parking facilities are generally praised for convenience, security and ample spaces, though a nominal fee is sometimes required. EV charging facilities are an appreciated bonus, despite occasional technical glitches.
Overall, Naumi Auckland Airport Hotel is a favored choice for travelers valuing proximity to the airport, modern comforts and a range of amenities, making it a comfortable and practical option for various types of stays.
Hotel for Honeymoon
This quirky and stylish hotel offers a unique and memorable honeymoon experience. It features colorful decor, a vibrant atmosphere, and comfortable accommodations, perfect for couples seeking something different.
Family Friendly Hotel
Provides family-friendly accommodations near Auckland Airport. It features colorful decor and spacious rooms that appeal to families.
Business Hotel
Naumi Auckland Airport is conveniently located by the Auckland International Airport, making it a great choice for anyone hosting meetings with international attendees. The hotel has two primary meeting spaces that are unique to the standard hotel boardroom space.
Hotel with Parking
Naumi Auckland Airport Hotel provides parking facilities. It is conveniently located near the airport and offers secure parking options.
EV charging stations
Hotel with EV Charging Stations
This stylish hotel provides EV charging facilities. Its unique design and airport accessibility make it a distinctive stay option.
Hotel with Heated Pool
This airport hotel provides an outdoor heated pool and a sauna. It offers a refreshing option for guests to relax and swim, particularly appealing in warmer weather.
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Situated just a short drive from Auckland Airport, Naumi Auckland Airport Hotel consistently receives positive feedback for its convenient location. Many guests find it ideal for early morning flights, late arrivals or as a transit stopover. The proximity to the airport is frequently emphasized, accessible within a five to ten-minute drive or a quick ride on the Yellow Bus, which conveniently stops right outside the hotel’s foyer.
The location is also praised for its accessibility, not just to the airport but also to essential amenities such as cafes and shops. Business travelers appreciate its closeness to various venues and work locations, highlighting its practicality for both leisure and business purposes.
Guests also enjoy the chic and modern design of the hotel, noting both the aesthetic appeal and the spacious, well-appointed rooms. The property’s setting on the bus route is another convenience noted by travelers for ease of airport access.
Overall, the Naumi Auckland Airport Hotel stands out for its perfect blend of convenience, comfort and style, making it a favored choice for those needing proximity to Auckland Airport.
The breakfast experience at Naumi Auckland Airport Hotel generally receives positive acclaim from guests. Many reviews highlight the breakfast as great, very good and even excellent, noting the variety and abundance of options available at the buffet breakfast. Descriptors like delicious feast, beautiful, tasty and outstanding are frequently mentioned, indicating that guests find the food enjoyable and satisfying.
Guests appreciate the good spread and the specific breakfast amenities, such as the inclusion of complimentary mini bar items and excellent coffee. The breakfast buffet garners praise for its wide selection with comments noting the buffet as amazing, lovely and exceptional. The balance between quality and cost is positively remarked upon several times with some considering the breakfast to be great value for money.
However, there are mixed reviews regarding certain aspects like the temperature of the food and the cost. A few guests found the hot breakfast cold or felt that the breakfast was overpriced for the offerings available. Timing and availability issues were also mentioned, such as breakfasts running low on food or drinks and unavailability until a particular time, which could inconvenience early risers.
Despite some criticisms about specific elements, most guests enjoy their breakfast experience at the hotel with a majority concluding that the breakfast sets a positive tone for their day. The combination of good quality food, variety and additional perks like complimentary snacks make it a notable part of their stay.
Naumi Auckland Airport Hotel offers a diverse dining experience with mixed reviews from guests. On the positive side, many guests found the food tasty, delicious and even exceptional at times with highlights including the fish and chips, lamb dishes and laksa. The restaurant was praised for being relaxing with friendly and attentive staff, which added to the positive dining experience. Some guests appreciated the efforts with the complimentary mini bar and the overall ambiance of the on-site restaurant and bar.
However, there were notable drawbacks that were frequently mentioned. Many guests found the menu options to be very limited and lacking variety, particularly for vegetarians and some dishes were described as bland or poorly prepared. Service-related issues also surfaced, such as slow service, understaffing and mix-ups with orders. Additionally, the portion sizes were often criticized as being too small and not worth the price, leading to a perception of the meals being overpriced. The buffet dinner received particularly poor reviews with some guests describing it as underwhelming and lacking quality.
While the restaurant ambiance was appreciated by some, others felt it lacked atmosphere and was too sterile. Overall, while Naumi Auckland Airport Hotel's dining offerings have their strong points, there is room for improvement in terms of menu diversity, food quality and service efficiency.
At Naumi Auckland Airport Hotel, guests consistently praise the rooms for their spaciousness and comfort. Many reviews highlight the large, well-appointed rooms that often come with unique and quirky decor. Cleanliness is frequently mentioned with numerous guests finding their rooms tidy and spotless. Complimentary snacks and a free minibar enhance the guest experience, while modern amenities, including Smart TVs and blackout curtains, are appreciated.
However, the decor and room maintenance receive mixed feedback. While some guests describe rooms as stylish, beautifully decorated and equipped with comfortable beds, others point out that parts of the hotel feel dated with several rooms in need of refurbishment. Issues such as stained carpets, broken features and an outdated appearance are noted. Despite these inconsistencies, the overall feeling of comfort, combined with the convenience of the location, makes for a generally positive stay. The friendly staff and well-presented communal areas add to the hotel’s appeal, making it a favorable option for travelers needing a restful stop near the airport.
At Naumi Auckland Airport Hotel, the beds receive a mix of feedback with a significant emphasis on comfort. Many guests found the beds to be lovely with numerous reviews praising them as comfortable, super comfy and even fantastic. Guests frequently highlighted the clean and nice bedding and spacious rooms with comfortable twin queen and king-sized beds.
However, a segment of reviewers experienced discomfort, describing some beds as very hard, firm and in certain cases, akin to concrete or rock slates. While a considerable number of guests enjoyed restful sleep on what they found to be super comfortable beds, others struggled with extremely hard and uncomfortable mattresses, which made sleeping difficult.
Despite these mixed reviews, the overarching sentiment remains positive due to the frequent mentions of comfy and clean beds that provide a pleasant sleeping experience for many visitors. Some guests also appreciated the additional comfort of topper pads on certain beds. Overall, the Naumi Auckland Airport Hotel offers a variety of bedding experiences, from super comfortable to quite firm, catering to a wide range of sleep preferences.
The 'Naumi Auckland Airport Hotel' largely receives positive feedback for its cleanliness with many guests noting that the rooms are clean, tidy and comfortable. Visitors appreciated the stylish and modern décor and many found the room spacious with well-maintained facilities. The housekeeping team was often praised for their friendly and attentive service, ensuring that the rooms were presented well and cleaned daily.
However, some reviews highlighted areas for improvement. Problems such as dusty areas, stained carpets and outdated bathrooms were occasionally noted. Issues like the presence of mold, dirty carpets and an overall musty smell in some rooms detracted from the experience for certain guests. The bathrooms, in particular, seemed to be a recurring point of concern with several reviews mentioning they were not cleaned to an expected standard and some facilities appeared dated or in need of renovation. Despite these issues, the hotel’s lobby and common areas were generally well-received, providing a welcoming atmosphere with fresh and clean environments.
Overall, the 'Naumi Auckland Airport Hotel' maintains a good level of cleanliness with an attentive housekeeping team, though there are specific areas that could benefit from more consistent and thorough cleaning practices.
The Naumi Auckland Airport Hotel has garnered numerous positive remarks about its staff from past guests. Reviewers frequently highlight the friendliness and helpfulness of the hotel's team, ranging from reception to housekeeping. The front desk staff, in particular, have received high praise for being polite, welcoming and efficient during check-in and check-out processes. Guests appreciated the warm and inviting demeanor of the receptionists, who often go above and beyond to assist with various requests.
Several guests have commended the excellent customer service, noting that the team is accommodating and responsive to needs, from assistance with parking to late check-outs. The helpfulness of the staff extends to the restaurant and bar, where diners have experienced pleasant interactions, though a few reviews mentioned some restaurant staff seemed disengaged.
While overwhelmingly positive, a few reviews pointed out inconsistencies in service with some staff being perceived as unhelpful or rude. There were occasional mentions of miscommunication and organizational hiccups, but these instances appear to be the exception rather than the rule.
All in all, the staff at Naumi Auckland Airport Hotel contribute significantly to a pleasant stay with their warm hospitality and attentive service, making guests feel welcome and well-cared for throughout their visit.
The WiFi experience at Naumi Auckland Airport Hotel appears to be mixed based on guest reviews. Many guests appreciated the free WiFi available throughout the hotel, describing it as strong, reliable and capable of handling activities such as streaming to the TV and even working on CAD files. The strength and speed of the internet were noted as good overall with some guests mentioning hassle-free connectivity and great coverage.
However, there were several negative remarks indicating WiFi issues. Some guests faced difficulties with the WiFi not working in their rooms or the hotel’s routers being barely operational. There were comments about the internet cutting off, lack of internet or no WiFi being provided at all in certain areas. Despite these challenges, the positive reviews highlight that when the WiFi was functional, it was satisfactory and met the needs of various users.
Naumi Auckland Airport Hotel boasts a gym that consistently garners positive feedback from its guests. The gym is often described as great, well-equipped and functional, providing everything one might need for a workout. Many guests appreciated the 24-hour accessibility, making it convenient for different schedules. The facilities are noted to be quiet and comprehensive, situated within a hotel that offers a range of amenities including a pool, garden and bar area. Guests found the gym to be a remarkable and unexpected bonus among the hotel's offerings. Despite a few mentions of it being basic or decent, the gym generally receives praise for its quality and convenience, contributing to an overall enjoyable stay at the hotel.
Guests at the Naumi Auckland Airport Hotel generally enjoyed the pool facilities, describing them as lovely, fantastic and clean. The outdoor pool received particular praise for being great and visually appealing with several comments highlighting its charm and suitability for a refreshing dip. Reviews mentioned that the pool area was well-maintained and an excellent feature for keeping children entertained with guests appreciating the added bonus of provided towels.
However, some reviews noted issues with the pool's temperature, mentioning that it was sometimes too cold for swimming. There were also a few instances where the pool was out of order or under maintenance, which was a disappointment for some guests. Despite these setbacks, the overall sentiment about the pool was positive with several mentions of the heated pool providing a great swimming experience in the morning.
Additionally, the gym facilities at the hotel received favorable comments, complementing the convenience of having both a pool and gym on site. For families, the combination of a pool, garden area and other amenities was especially appreciated as it provided ample options for entertainment and relaxation. Overall, the Naumi Auckland Airport Hotel's pool area is highlighted as a standout feature that enhances the guest experience, despite occasional hiccups with maintenance and temperature.
The parking facilities at Naumi Auckland Airport Hotel receive a range of feedback from guests, predominantly positive. Guests frequently appreciated the ample and easy parking available on-site, describing it as great, good and excellent. Many highlighted the convenience of free parking as a significant bonus, appreciating it as complimentary and secure. Several reviews mentioned ample parking spaces and the ease of finding parking both upon arrival and departure.
Some guests commented on the need to pay for parking, citing a fee of $7 per night. Despite this, the overall sentiment remained favorable due to the safety and security of the available parking spots. The hotel's proximity to South Auckland and the airport, combined with the generous parking, boosted satisfaction among travelers. Instances where parking was included in the booking price were gratefully noted, adding to the overall ease and convenience of the hotel experience. Guests also noted that parking was well-located and close to the hotel, minimizing the hassle typically associated with car parking at large facilities.
Naumi Auckland Airport Hotel provides electric vehicle charging stations that guests have found beneficial. Many reviews highlight the availability and convenience of these EV charging facilities, noting their reasonable pricing. While the majority of feedback is positive, indicating the charging stations are excellent and handy, there are a few mentions of technical issues with the chargers not working on occasion. Despite these isolated incidents, the provision of EV charging remains a valued feature for guests driving electric vehicles.
The Naumi Auckland Airport Hotel is an excellent choice for families looking for a comfortable and entertaining stay. Many reviews highlight the hotel's family-friendly atmosphere with ample facilities and amenities catering to children. The swimming pool is a standout feature, frequently praised for providing enjoyment to young guests. Kids especially loved the free lollies, popcorn and in-room treats that added a special touch to their experience.
The hotel offers family rooms with double beds, accommodating larger family groups comfortably. Complimentary services such as free parking and a late check-out time of 11am add convenience for families. Additionally, the hotel maintains a family-and-pet-friendly policy, making it suitable for guests traveling with pets.
Parents appreciated the thoughtful extras such as kids games, a mini putt area and a kids playroom. These amenities ensured that children had various activities to keep them entertained during their stay. The breakfast buffet received positive remarks, contributing to an overall enjoyable family experience.
Despite a few minor negatives, such as occasional noise and limited options for small children, the majority agree that the staff’s friendliness and the broad range of amenities make the Naumi Auckland Airport Hotel a fantastic option for family vacations. Families had a great time with many noting the lovely facilities and the warm, accommodating service provided by the hotel staff.
Naumi Auckland Airport Hotel boasts exceptional service and friendly staff, consistently delivering a five-star experience for its guests. Many guests have noted the hotel's top-tier facilities and world-class services, making it a highly recommended destination. The hotel stands out with its stunning, colorful and quirky decor and has been beautifully updated to offer a modern and stylish ambiance.
Guests particularly appreciate the excellent customer service, comfortable beds and complimentary items which enhance the overall experience. From check-in to check-out, everything about the stay is praised as fantastic and exceptional value for money.
Despite a few dissenting opinions, many feel the accommodations and facilities are of five-star quality and the overall experience at Naumi Auckland Airport Hotel is consistently described as genuinely great with excellent value. The property is clean and guests often express a love for staying there, deeming it worth a recommendation.
Naumi Auckland Airport Hotel offers a standout experience for business travelers with its well-kept inner yard and excellent facilities catering to professional needs. Travelers commend the hotel for its exceptional workplace perks and amenities. The workspaces are highly appreciated with conference areas and spacious meeting rooms that create an ideal setting for corporate events and business meetings. The hotel consistently receives praise for being business-oriented and perfect for corporate stays, making it an excellent choice for overnight business trips or work layovers.
Guests find the staff immensely helpful and welcoming, contributing to a business-friendly environment. The friendly nature of the employees and their attentive service stand out as a notable advantage for guests. Additional conveniences like free parking, fast wifi and complementary mini-bar enhance the overall experience. The hotel's proximity to the airport further adds to its appeal for those needing quick access for travel.
Apart from the business-centric features, the hotel’s ambience and décor offer a refreshing change from typical business hotels, providing a comfortable and clean setting for work and relaxation. In summary, Naumi Auckland Airport Hotel aligns well with the needs of business travelers, offering efficient and comfortable facilities supported by an excellent staff.
Naumi Auckland Airport Hotel generally receives positive feedback regarding accessibility for guests with disabilities. The hotel offers features such as lifts and accessible rooms, which are reported to be spacious and easy to navigate. Guests appreciated the self-service front desk with staff readily available to provide assistance. For those with heavy luggage or mobility issues, staff were praised for their helpfulness. The hotel's overall look and facilities were well-regarded, contributing to a pleasant stay.
However, there were a few accessibility challenges noted. While the hotel provided ramps, some guests mentioned that these increased the distance for mobility-impaired individuals. Certain areas, like the toilet in some accessible bathrooms, required some effort to reach. Additionally, there were reports of poor directions to automatic kiosks and hallways described as a maze, complicating navigation for those with mobility limitations. The hotel does have a shower specifically designed for disabled guests, but the accessibility boarding process could be improved.
Overall, many guests found Naumi Auckland Airport Hotel met their needs, but there is room for improvement in providing clearer directions and minimizing unnecessary travel distances within the property.
Nestled within a charming courtyard, the outdoor pool at Naumi Auckland Airport Hotel has garnered positive remarks for its overall aesthetic and enjoyable atmosphere. Guests have frequently praised the lovely pool area, emphasizing how well-maintained it is and the delight it brings, especially to families with children. Many visitors appreciated the complimentary items and comfortable poolside chairs, which enhance the relaxation experience.
The pool garners accolades for its clean and inviting appearance, providing a lovely view for rooms overlooking the garden and courtyard. Some reviews highlight the pool as a standout feature, adding to the pleasant stay at the hotel. While a few mentioned issues with pool functionality and temperature, the consensus underscores the pool area as a delightful addition to the hotel’s offerings.
The Naumi Auckland Airport Hotel emerges as an ideal choice for honeymooners with rooms featuring honeymoon-worthy decor and a perfect ambiance tailored for romantic getaways. Guests particularly praised the beautiful and nicely appointed honeymoon suite, noting the specific honeymoon-themed elements that enhance the overall experience. The hotel also goes the extra mile by offering thoughtful touches such as a honeymoon package and a honeymoon gift, adding a special charm to the stay. Beyond the honeymoon-specific amenities, the popcorn machine adds a unique touch to an already relaxing weekend stay.
Naumi Auckland Airport Hotel offers a high-end experience that combines luxury with a touch of quirkiness. Guests frequently mention the luxurious atmosphere, describing the stylishly updated rooms and modern property. The beautifully designed interiors with colorful and quirky decorations, contribute to an elegant yet fun ambiance. The hotel boasts elegant lobby areas and great furnishings, adding to the overall sense of luxury and sophistication.
Guests appreciated the luxurious amenities and attention to detail, such as stylish dressing gowns and organic products, enhancing the sense of upscale comfort. Although a few reviews suggest it may lean more towards a four-star experience, the hotel's decor and ambience are generally perceived as luxurious, making it an appealing choice for travelers seeking affordable luxury.
The hotel also garners praise for its elegantly appointed rooms, high-end vibe and overall beauty. It’s an awesome place to stay for those who value a balance of fun, style and luxury. While some opinions on its luxury status vary, the majority of guests found their stay to be a luxuriously delightful experience.
Naumi Auckland Airport Hotel impresses with its quirky yet elegant decor, tailored perfectly for romantic escapes. The rooms with their beautifully well-done interiors, create a romantic ambiance that sets the stage for memorable evenings. The setting of the hotel itself is ideal for couples, providing a cozy, romantic atmosphere that makes it perfect for a romantic night's stay. Guests consistently highlight the super comfy beds, making for restful nights. Even though some found the beds a bit too soft or firm, the overall experience tends to be very positive, making it a lovely place for couples seeking a romantic stay close to the airport.
Naumi Auckland Airport Hotel is noted for its accommodations for guests traveling with pets. The hotel allows guests to check in with their dogs, making it a welcoming destination for pet owners. Multiple mentions highlight the convenience of having small dogs accompany their owners with the facility even providing small treats for furry friends. The hotel is recognized for catering to pets, ensuring a pet-friendly environment that extends beyond mere allowance, but actively creating a welcoming atmosphere for them. While some guests pointed out less enthusiastic moments, such as being told to carry their dog, the overall feedback emphasizes the hotel's pet-friendly nature and its suitability for those traveling with pets.
Location Show Map
Location
The location is also praised for its accessibility, not just to the airport but also to essential amenities such as cafes and shops. Business travelers appreciate its closeness to various venues and work locations, highlighting its practicality for both leisure and business purposes.
Guests also enjoy the chic and modern design of the hotel, noting both the aesthetic appeal and the spacious, well-appointed rooms. The property’s setting on the bus route is another convenience noted by travelers for ease of airport access.
Overall, the Naumi Auckland Airport Hotel stands out for its perfect blend of convenience, comfort and style, making it a favored choice for those needing proximity to Auckland Airport.
Breakfast
Guests appreciate the good spread and the specific breakfast amenities, such as the inclusion of complimentary mini bar items and excellent coffee. The breakfast buffet garners praise for its wide selection with comments noting the buffet as amazing, lovely and exceptional. The balance between quality and cost is positively remarked upon several times with some considering the breakfast to be great value for money.
However, there are mixed reviews regarding certain aspects like the temperature of the food and the cost. A few guests found the hot breakfast cold or felt that the breakfast was overpriced for the offerings available. Timing and availability issues were also mentioned, such as breakfasts running low on food or drinks and unavailability until a particular time, which could inconvenience early risers.
Despite some criticisms about specific elements, most guests enjoy their breakfast experience at the hotel with a majority concluding that the breakfast sets a positive tone for their day. The combination of good quality food, variety and additional perks like complimentary snacks make it a notable part of their stay.
Dinner
However, there were notable drawbacks that were frequently mentioned. Many guests found the menu options to be very limited and lacking variety, particularly for vegetarians and some dishes were described as bland or poorly prepared. Service-related issues also surfaced, such as slow service, understaffing and mix-ups with orders. Additionally, the portion sizes were often criticized as being too small and not worth the price, leading to a perception of the meals being overpriced. The buffet dinner received particularly poor reviews with some guests describing it as underwhelming and lacking quality.
While the restaurant ambiance was appreciated by some, others felt it lacked atmosphere and was too sterile. Overall, while Naumi Auckland Airport Hotel's dining offerings have their strong points, there is room for improvement in terms of menu diversity, food quality and service efficiency.
Rooms
However, the decor and room maintenance receive mixed feedback. While some guests describe rooms as stylish, beautifully decorated and equipped with comfortable beds, others point out that parts of the hotel feel dated with several rooms in need of refurbishment. Issues such as stained carpets, broken features and an outdated appearance are noted. Despite these inconsistencies, the overall feeling of comfort, combined with the convenience of the location, makes for a generally positive stay. The friendly staff and well-presented communal areas add to the hotel’s appeal, making it a favorable option for travelers needing a restful stop near the airport.
Beds
However, a segment of reviewers experienced discomfort, describing some beds as very hard, firm and in certain cases, akin to concrete or rock slates. While a considerable number of guests enjoyed restful sleep on what they found to be super comfortable beds, others struggled with extremely hard and uncomfortable mattresses, which made sleeping difficult.
Despite these mixed reviews, the overarching sentiment remains positive due to the frequent mentions of comfy and clean beds that provide a pleasant sleeping experience for many visitors. Some guests also appreciated the additional comfort of topper pads on certain beds. Overall, the Naumi Auckland Airport Hotel offers a variety of bedding experiences, from super comfortable to quite firm, catering to a wide range of sleep preferences.
Cleanliness
However, some reviews highlighted areas for improvement. Problems such as dusty areas, stained carpets and outdated bathrooms were occasionally noted. Issues like the presence of mold, dirty carpets and an overall musty smell in some rooms detracted from the experience for certain guests. The bathrooms, in particular, seemed to be a recurring point of concern with several reviews mentioning they were not cleaned to an expected standard and some facilities appeared dated or in need of renovation. Despite these issues, the hotel’s lobby and common areas were generally well-received, providing a welcoming atmosphere with fresh and clean environments.
Overall, the 'Naumi Auckland Airport Hotel' maintains a good level of cleanliness with an attentive housekeeping team, though there are specific areas that could benefit from more consistent and thorough cleaning practices.
Staff
Several guests have commended the excellent customer service, noting that the team is accommodating and responsive to needs, from assistance with parking to late check-outs. The helpfulness of the staff extends to the restaurant and bar, where diners have experienced pleasant interactions, though a few reviews mentioned some restaurant staff seemed disengaged.
While overwhelmingly positive, a few reviews pointed out inconsistencies in service with some staff being perceived as unhelpful or rude. There were occasional mentions of miscommunication and organizational hiccups, but these instances appear to be the exception rather than the rule.
All in all, the staff at Naumi Auckland Airport Hotel contribute significantly to a pleasant stay with their warm hospitality and attentive service, making guests feel welcome and well-cared for throughout their visit.
Wi-Fi
However, there were several negative remarks indicating WiFi issues. Some guests faced difficulties with the WiFi not working in their rooms or the hotel’s routers being barely operational. There were comments about the internet cutting off, lack of internet or no WiFi being provided at all in certain areas. Despite these challenges, the positive reviews highlight that when the WiFi was functional, it was satisfactory and met the needs of various users.
Gym
Pool
However, some reviews noted issues with the pool's temperature, mentioning that it was sometimes too cold for swimming. There were also a few instances where the pool was out of order or under maintenance, which was a disappointment for some guests. Despite these setbacks, the overall sentiment about the pool was positive with several mentions of the heated pool providing a great swimming experience in the morning.
Additionally, the gym facilities at the hotel received favorable comments, complementing the convenience of having both a pool and gym on site. For families, the combination of a pool, garden area and other amenities was especially appreciated as it provided ample options for entertainment and relaxation. Overall, the Naumi Auckland Airport Hotel's pool area is highlighted as a standout feature that enhances the guest experience, despite occasional hiccups with maintenance and temperature.
Parking
Some guests commented on the need to pay for parking, citing a fee of $7 per night. Despite this, the overall sentiment remained favorable due to the safety and security of the available parking spots. The hotel's proximity to South Auckland and the airport, combined with the generous parking, boosted satisfaction among travelers. Instances where parking was included in the booking price were gratefully noted, adding to the overall ease and convenience of the hotel experience. Guests also noted that parking was well-located and close to the hotel, minimizing the hassle typically associated with car parking at large facilities.
EV charging stations
Family
The hotel offers family rooms with double beds, accommodating larger family groups comfortably. Complimentary services such as free parking and a late check-out time of 11am add convenience for families. Additionally, the hotel maintains a family-and-pet-friendly policy, making it suitable for guests traveling with pets.
Parents appreciated the thoughtful extras such as kids games, a mini putt area and a kids playroom. These amenities ensured that children had various activities to keep them entertained during their stay. The breakfast buffet received positive remarks, contributing to an overall enjoyable family experience.
Despite a few minor negatives, such as occasional noise and limited options for small children, the majority agree that the staff’s friendliness and the broad range of amenities make the Naumi Auckland Airport Hotel a fantastic option for family vacations. Families had a great time with many noting the lovely facilities and the warm, accommodating service provided by the hotel staff.
5 Star
Guests particularly appreciate the excellent customer service, comfortable beds and complimentary items which enhance the overall experience. From check-in to check-out, everything about the stay is praised as fantastic and exceptional value for money.
Despite a few dissenting opinions, many feel the accommodations and facilities are of five-star quality and the overall experience at Naumi Auckland Airport Hotel is consistently described as genuinely great with excellent value. The property is clean and guests often express a love for staying there, deeming it worth a recommendation.
Business
Guests find the staff immensely helpful and welcoming, contributing to a business-friendly environment. The friendly nature of the employees and their attentive service stand out as a notable advantage for guests. Additional conveniences like free parking, fast wifi and complementary mini-bar enhance the overall experience. The hotel's proximity to the airport further adds to its appeal for those needing quick access for travel.
Apart from the business-centric features, the hotel’s ambience and décor offer a refreshing change from typical business hotels, providing a comfortable and clean setting for work and relaxation. In summary, Naumi Auckland Airport Hotel aligns well with the needs of business travelers, offering efficient and comfortable facilities supported by an excellent staff.
Accessible
However, there were a few accessibility challenges noted. While the hotel provided ramps, some guests mentioned that these increased the distance for mobility-impaired individuals. Certain areas, like the toilet in some accessible bathrooms, required some effort to reach. Additionally, there were reports of poor directions to automatic kiosks and hallways described as a maze, complicating navigation for those with mobility limitations. The hotel does have a shower specifically designed for disabled guests, but the accessibility boarding process could be improved.
Overall, many guests found Naumi Auckland Airport Hotel met their needs, but there is room for improvement in providing clearer directions and minimizing unnecessary travel distances within the property.
Outdoor Pool
The pool garners accolades for its clean and inviting appearance, providing a lovely view for rooms overlooking the garden and courtyard. Some reviews highlight the pool as a standout feature, adding to the pleasant stay at the hotel. While a few mentioned issues with pool functionality and temperature, the consensus underscores the pool area as a delightful addition to the hotel’s offerings.
Honeymoon
Luxury
Guests appreciated the luxurious amenities and attention to detail, such as stylish dressing gowns and organic products, enhancing the sense of upscale comfort. Although a few reviews suggest it may lean more towards a four-star experience, the hotel's decor and ambience are generally perceived as luxurious, making it an appealing choice for travelers seeking affordable luxury.
The hotel also garners praise for its elegantly appointed rooms, high-end vibe and overall beauty. It’s an awesome place to stay for those who value a balance of fun, style and luxury. While some opinions on its luxury status vary, the majority of guests found their stay to be a luxuriously delightful experience.
Romantic
Dog Friendly
Yes, Naumi Auckland Airport Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Naumi Auckland Airport Hotel.
No, Naumi Auckland Airport Hotel doesn't allow dogs.
Yes, parking facilities are available at Naumi Auckland Airport Hotel.
Yes, Naumi Auckland Airport Hotel has a gym.
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