Auckland, 4 Viaduct Harbour Avenue-36.845067,174.75955(Show on Map)
8.8
Excellent
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Summary of reviews
QT Auckland stands out as a premier destination in Auckland, consistently earning high marks for its exceptional location, luxurious rooms and excellent service. Nestled in the heart of the vibrant Viaduct Harbour area, the hotel offers easy access to bars, restaurants, key attractions and nightlife, all just a short walk away. The rooftop bar, boasting trendy ambiance and brilliant views, is a frequently mentioned highlight.
The hotel’s breakfast experience, predominantly praised for its delicious and high-quality offerings at the Esther restaurant, adds to the culinary appeal. Similarly, dinner options at the Esther Restaurant and the rooftop bar are celebrated for their exquisite cuisine, making them a must-visit. Room service is also well-regarded, ensuring a delightful dining experience in the comfort of one’s room.
The stylish rooms of QT Auckland are a significant draw, described as beautiful, modern and uniquely decorated with comfortable beds that provide a cloud-like slumber. Guests appreciate the spaciousness, cleanliness and thoughtful design, contributing to a relaxing stay. Though some found the lighting setup and room sizes less ideal, the overall ambiance and comfort are highly rated.
Guests frequently highlight the hotel's immaculate cleanliness with rooms and facilities maintaining high standards of hygiene. The friendly, professional and attentive staff further enhance the guest experience, making visitors feel welcomed and well-cared-for.
For amenities, the hotel's wifi presents a mixed experience. Some guests enjoy a seamless connection, while others face intermittent issues. The gym, although available, is noted for its small size and limited equipment, falling short for those seeking comprehensive fitness facilities. Parking, while featuring helpful valet services, is described as expensive and sometimes challenging.
QT Auckland is also recognized as family-friendly with spacious accommodations and a warm atmosphere that suits family stays. However, improvements in connecting rooms, childcare amenities and entertainment options could enhance the appeal for families.
In summary, QT Auckland offers a luxurious, stylish and comfortable retreat in a prime location with outstanding service and amenities that make it an excellent choice for both leisure and business travelers.
Categories
Luxury
QT Auckland provides a vibrant and luxurious boutique hotel experience known for its designer interiors, unique artistic touches, and sophisticated atmosphere. It often features a popular rooftop bar and distinctive dining venues, appealing to those seeking a stylish and high-end stay.
Honeymoon
Situated in Viaduct Harbour, QT Auckland offers a unique and artistic hotel experience. The hotel features stylish rooms with harbor views, creating a vibrant and romantic atmosphere. Its trendy bars and restaurants provide the perfect setting for a memorable honeymoon.
Romantic
A vibrant, design-focused hotel with stylish interiors and rooms. Its popular rooftop bar offers impressive city and harbour views, providing a lively yet sophisticated backdrop for a romantic evening.
Parking
The hotel provides valet parking services for guests. Its location in Viaduct Harbour offers easy access to waterfront dining and entertainment.
5 Star
A stylish hotel in Auckland's Viaduct Harbour, offering unique accommodations and vibrant social spaces. It features innovative dining options and a rooftop bar with stunning views. The hotel is known for its contemporary design and lively atmosphere.
Family
Business
Accessible
Gym
Sustainability Journey
Room Types
King RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Deluxe King RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Deluxe Twin RoomOffering free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Deluxe Corner RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Accessible King RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Executive King RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit has 1 bed.
Executive Balcony RoomThe spacious double room offers air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Junior SuiteThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit has 1 bed.
Family SuiteFeaturing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned family room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Guest Reviews
8.8
Excellent
Review Summaries
Location
QT Auckland is lauded for its enviable location, placing guests right in the heart of Auckland's vibrant Viaduct Harbour area. Visitors frequently highlight the hotel's proximity to lively bars, diverse restaurants and key attractions like the city center and waterfront. The walkability factor is a major plus with many points of interest just a short stroll away, including Queen Street, the Viaduct District and various shopping areas. Guests also appreciate the easy access to the city's nightlife and entertainment spots, offering both convenience and a peaceful retreat due to its relatively quiet surroundings despite being centrally located. The rooftop bar is a commonly mentioned bonus, providing great views and a trendy ambiance. Overall, QT Auckland's central location, combined with its modern amenities and stylish rooms, earns high marks from travelers looking to explore the best of what Auckland has to offer.
Breakfast
The breakfast experience at QT Auckland has garnered a mix of reviews, predominantly highlighting positive experiences. Many guests have praised the breakfast for its excellence, delicious flavors and fresh, high-quality ingredients. The à la carte breakfast at the hotel's Esther restaurant is frequently described as exceptional with particular mentions of unique offerings like woodfired cooked dishes and delicious Loukoumades with honey and lemon yogurt.
Diners have appreciated the friendly and efficient service, noting that the breakfast is well-presented and delightful, often considered the best they've ever had. The open kitchen concept has also been highlighted, adding to the appeal of the dining environment.
However, some guests noted areas for improvement. Common critiques included a desire for more variety and the inclusion of a buffet option. The limited breakfast menu and repetition of options over multiple days were points of contention, as were issues with slow service and occasional mishaps like overcooked eggs. Concerns about the cost were also mentioned with some finding it expensive for the variety offered.
Despite these critiques, the majority of guests found the breakfast experience at QT Auckland pleasant with many choosing to return specifically for the morning meal, supported by the overall ambiance and quality of service.
Dinner
QT Auckland offers a variety of dining experiences that have garnered notably positive feedback from guests. The Esther Restaurant, frequently highlighted in reviews, is celebrated for its superb cuisine and exceptional staff. The food here has been described with terms such as delicious, exquisite and delectable and it has even been characterized as fine dining, making it a must-visit for a sumptuous meal.
The rooftop bar is another standout feature, praised for its brilliant cocktails and delicious food, coupled with stunning views and a vibrant atmosphere. Guests enjoyed the relaxing and enjoyable vibes of this elevated space, making it a popular spot for both dining and unwinding.
Room service at QT Auckland is also well-regarded, noted for its promptness and quality, which ensures a delightful in-room dining experience.
However, some reviews mention the restaurant's menu could be more comprehensive, particularly for those seeking healthier or gluten-free options. Additionally, a few guests felt the dinner prices were on the higher side and reservations could be challenging. Despite these minor points, the overall consensus is that QT Auckland excels in providing outstanding food and service, making it a choice destination for food enthusiasts.
Rooms
QT Auckland receives a range of reviews from guests, though the general consensus points toward a positive experience, especially in regard to their rooms. The rooms are frequently described as beautiful, modern and stylish with many guests appreciating the unique and quirky decor. The interior design features luxurious details, comfortable beds and well-appointed amenities that make for a relaxing stay. Key highlights include the spaciousness of the rooms, the plush bedding and the powerful showers. Guests also commend the cleanliness and the modern aesthetic, often mentioning the functional and thoughtful room layouts.
However, some reviews note that the rooms can be quite dark, making it difficult for tasks like makeup application. The lighting setup is often described as odd or impractical, contributing to a moody ambiance that doesn't suit everyone. While many rooms are spacious and comfortable, a few guests reported issues with smaller room sizes than expected and some found the layout to be awkward.
Despite these drawbacks, the positive aspects seem to outweigh the negatives for most visitors. The quietness and the peaceful environment are frequently praised, as well as the modern conveniences like good room climate control and effective blackout curtains. Overall, QT Auckland's rooms are a large part of its appeal, offering a luxurious and unique stay for those who appreciate stylish and well-thought-out design.
Beds
Nestled within the dynamic city of Auckland, QT Auckland has garnered overwhelmingly positive feedback regarding its bedding that promises to offer guests a luxurious slumber. Upon walking into their rooms, guests are often met with immaculate, well-appointed spaces featuring great, plush, super-comfy beds that are frequently described as feeling like you're sleeping on a cloud. The king-sized beds stand out for their incredible comfort, providing a soft yet supportive surface that ensures a restful night's sleep.
Apart from the beds, guests are also impressed with the comfort of the pillows with many emphasizing how well they complement the high-quality mattresses. These elements together create an elevated sleep experience that has been praised as some of the best among hotel stays. Alongside the comfort, the hotel maintains a high standard of cleanliness with bedding that sparkles, adding to the overall appeal.
The rooms themselves are spacious and stylish, enhancing the comfort provided by the beds. Guests frequently note the excellent room layouts and the modern, cozy atmosphere that complements their stay. The combination of an inviting room ambiance with superb, incredibly comfortable beds makes QT Auckland a prime choice for travelers seeking a restful and indulgent retreat.
Cleanliness
QT Auckland stands out for its exceptional cleanliness, receiving frequent praise from guests for its immaculate condition. The rooms are often described as clean, tidy and modern with an added touch of funkiness that appeals to many. Sparkling and spotless are common descriptors used, emphasizing the hotel's commitment to maintaining high standards of hygiene.
Guests appreciate not only the clean rooms but also the clean and modern facilities throughout the property. Even though some reviews mention occasional issues with dust and missed cleaning spots, the overall consensus is that the hotel is kept in pristine condition. The decor of the rooms also gets a nod for being clean and beautifully styled, adding to a positive stay experience.
While feedback on sound-proofing and room servicing due to COVID-19 hints at areas for improvement, the majority find the cleanliness and modernity of QT Auckland unmatched. The thematic consistency of modern and comfortable design, coupled with exceptional cleanliness, positions QT Auckland as a top choice for travelers seeking both style and hygiene during their stay. The welcoming staff and great location further enhance the appeal of this hotel.
Staff
QT Auckland receives high praise for its staff, noted for their friendliness, helpfulness and professionalism. Numerous guests highlight the exceptional service they experienced, describing the staff as attentive, engaging and considerate. Many reviews commend the reception staff as amazing, welcoming and quick to resolve issues, specifically mentioning managers who addressed and rectified problems efficiently.
Despite a few instances of aloofness and less warm interactions, the overall sentiment reflects a team that goes above and beyond to ensure guest comfort. The bar and restaurant staff also receive positive comments for their prompt and courteous service, though feedback on the rooftop bar staff was mixed.
Guest reviews frequently mention the exceptional, world-class service and genuine care provided by the staff. From the front desk to the room service, the staff's attention to detail and willingness to accommodate requests enhance the overall experience. Visitors also appreciate the personal touch and warmth shown by the team, making QT Auckland stand out as an inviting and comfortable destination.
Wi-Fi
The wifi situation at QT Auckland reveals a mix of experiences from guests. While some found no complaints and enjoyed a smooth and pleasant connection, others encountered issues such as slow speeds and difficulties connecting. Several guests noted intermittent glitches and unreliable connections that could disrupt activities like TV streaming. Although some guests appreciated the clever, interconnected setup, others faced challenges with device connectivity. Overall, while the wifi is provided and can work well, it might not always meet the expectations for those needing consistent and fast internet access.
Gym
The gym at QT Auckland has received mixed feedback from guests. While some appreciated its availability and felt it was adequate for their exercise needs, many found it lacking. Common criticisms included the gym's small size and cramped conditions with several noting it is located in the parking garage, lacking windows and natural light. Guests also mentioned the limited equipment with only one treadmill and no additional amenities such as a sauna or pool. There were suggestions for improvement, highlighting the need for more space and a wider range of equipment. Overall, the gym facilities might not meet the expectations of those looking for a comprehensive fitness experience.
Parking
Parking at QT Auckland seems to be a mixed experience for guests. On the positive side, car parking is available onsite, including convenient options such as valet parking, which many found to be great or handy. Some reviews highlighted that the valet service was helpful and made the parking process easier. Additionally, there were occasions when parking fees were waived, providing some financial relief for guests.
However, several challenges were noted. Parking was frequently described as expensive with some mentioning daily fees of $45 or $50. Limited parking availability and difficulty navigating the parking area were common complaints. Guests sometimes found the parking situation hectic and confusing with taxis crowding the bay and instances of double parking. Instructions for parking were reportedly insufficient, adding to the hassle. A few guests mentioned the difficulty of contacting the reception to inquire about parking.
Overall, while the valet service receives praise for its convenience and helpfulness, the cost and limited availability of parking can pose challenges for visitors.
Family
QT Auckland garners a reputation as a family-friendly destination, offering enjoyable experiences for families. The hotel features large rooms and suites with terraces, adding to the comfort and space that families appreciate. The staff is attentive, ensuring that families feel welcomed during their stay. Chocolate gifts for special occasions like birthdays add a personalized touch that delights younger guests.
However, some aspects could be improved to enhance the family experience. There are no interconnecting rooms, which might be a concern for larger families seeking more connected spaces. Additionally, the options for family-friendly food are somewhat limited and the available choices at certain functions may not appeal to everyone in the family. Entertainment options for children, such as dedicated TV channels, are also lacking.
Despite these minor drawbacks, QT Auckland remains a favorable choice for a family getaway with its spacious accommodations and amiable environment making it a comfortable and enjoyable stay for families.
5 Star
Nestled in Auckland, QT Auckland is a hotel that consistently earns praise for its luxurious five-star experience. Guests frequently highlight the hotel's exceptional comfort, service and stylish interior design, which perfectly matches its upscale tone. The rooms are described as exceedingly comfortable and the service as exceptional, making every stay memorable.
The hotel's beautiful design and attention to detail offer all the luxuries expected from a five-star establishment, but with more personality than typically found in such hotels. From the beautifully styled decor to the super comfy beds, every aspect elevates the guest experience. The welcoming and helpful staff add an extra layer of warmth and hospitality, contributing significantly to the overall satisfaction.
Food at QT Auckland receives high marks with guests enjoying excellent breakfasts and amazing culinary offerings. Flexibility in table service and continual improvements to facilities ensure that the hotel meets guests' high expectations. Cleanliness, a central location and delightful hotel amenities further enhance the appeal.
While not all reviews are glowing with a few mentioning that the experience did not meet their five-star expectations, the overwhelming consensus is of a superb, stunning hotel that delivers a top-tier experience. Highly recommended for those seeking a luxurious stay with a welcoming vibe.
Business
QT Auckland has been positively noted for its suitability for business travelers, offering various business facilities and a dedicated business center. Guests have highlighted the easy access to business districts and meeting venues, making it a convenient choice for professionals. The hotel's central location, close to shops, cafes and business suites, adds to its appeal.
Business meetings at QT Auckland performed well with available meeting rooms and adept conference staff receiving praise. The excellent breakfast provided a good start to the day for busy guests. The atmosphere, described as industrial, might appeal to some but was seen as cold by others.
However, there were some drawbacks noted. Staff responsiveness for business inquiries was lacking and there was a noted absence of aftercare for business services. Additionally, the internet speed was reported to be poor, hindering video work calls. Some guests also felt the pricing was steep for the value provided in a business stay. Despite these issues, the overall sentiment suggests QT Auckland is a strong option for those traveling on business.
Accessible
QT Auckland receives notable appreciation for its location and convenience regarding accessibility. Guests find the hotel well-positioned and describe it as accessible to everything, including many key sites and attractions, bars and the main city center. The hotel offers good elevator access and accessible entrances and exits, which cater to guests' needs effectively. The presence of accessible rooms and bathrooms is also a positive highlight.
Additionally, the on-site restaurant is accessible and the valet parking service is both helpful and accommodating to those requiring assistance. However, there are some mentions that the accessibility could be further improved, indicating that while the hotel is generally accessible, there are areas where enhancements would be beneficial. Despite these minor issues, the hotel is largely viewed as making a considerable effort to be accessible to all guests.
Honeymoon
QT Auckland is highly regarded as an ideal destination for couples, particularly those on their honeymoon. The hotel offers honeymoon packages that enhance the romance of any stay, making it a perfect stop on a honeymoon road trip or for a special honeymoon evening. Many guests have celebrated their special occasions with the added touch of complimentary champagne at dinner, contributing to a romantic and memorable honeymoon experience. The luxurious bathrooms and top-tier rooms also receive frequent praise, ensuring comfort and indulgence. Located in a prime spot, QT Auckland offers high value with its combination of facilities, amenities and services tailored specifically for honeymooners.
Luxury
QT Auckland exudes a sense of opulence and sophistication, evident in its beautifully decorated spaces and modern, luxurious decor. The hotel delivers an upscale experience, featuring rooms that are not only spacious and comfortable but also filled with luxurious details and designer furnishings. Guests have praised the aesthetic appeal of the accommodations, noting the elegance and jaw-dropping design that sets QT Auckland apart.
The rooms, described as luxury level with upscale touches, come equipped with high-quality amenities including luxury beddings, towels and toiletries, enhancing the overall luxury feel. Despite a few comments about the rooms being quite dark, the general consensus is that the hotel offers a relaxed yet luxurious experience.
QT Auckland strikes a balance between contemporary design and comfort, making it a fantastic choice for those seeking a trendy and elegant stay. The hotel's modern and luxurious ambiance, combined with its attentive service, ensures a delightful and memorable stay for its guests.
Romantic
QT Auckland is the quintessential destination for couples seeking a romantic escape. With its intimate ambiance and beautiful decor, it provides an ideal setting for honeymooners and those celebrating special occasions like anniversaries and birthdays. Guests revel in the romantic atmosphere, describing it as super romantic and fabulously so, making it difficult for many to leave by the end of their stay.
The hotel stands out as a top choice for romantic getaways with visitors lauding their amazing experiences and the spontaneous, unforgettable moments shared. Special highlights include a great roof bar that adds to the overall romantic vibe, allowing couples to enjoy lovely meals and drinks with stunning views.
With a prime location perfect for the occasion, QT Auckland is the ultimate spot for couples wanting a great place to stay and create lasting memories. It truly offers an amazing, unforgettable experience for all romantics at heart.
FAQ
No, QT Auckland doesn't have any pool.
No, a spa isn't available at QT Auckland.
No, QT Auckland doesn't allow dogs.
Yes, parking facilities are available at QT Auckland.
