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Melia Vienna
Hotel in ViennaViennaAT flag
8.3
Very Good
From $168
$
Info
Summary of reviews
Melia Vienna is highly praised for its strategic location in the striking DC Tower near the Danube River, offering easy access to public transport with the U1 subway line. This makes it convenient for both business and leisure travelers, providing quick connections to Vienna's city center and major attractions. The beautiful views from the rooms, particularly from higher floors, are frequently highlighted, offering scenic vistas of the Danube River and the city skyline. The tranquil surroundings and proximity to outdoor activity areas like Donauinsel are also noted as positive aspects, despite some comments about ongoing construction and the distance from central tourist spots.

The breakfast at
Melia Vienna receives positive remarks for its extensive, delicious and varied offerings with high-quality ingredients. The experience is elevated by the breathtaking views from the 57th floor, particularly enjoying items like Eggs Benedict and fresh pastries. However, some guests find the breakfast overpriced and feel it falls short of five-star standards in terms of selection, coffee quality and overall service.

Dinner at the hotel's 57th-floor restaurant is celebrated for its panoramic views and enjoyable cuisine, but mixed reviews also cite slow service, high prices and limited menu options. Guests appreciate the stunning location, yet improvements in service efficiency and food quality are needed.

Guest rooms are notably spacious, clean and modernly furnished, often featuring panoramic windows with impressive views. Positive mentions include comfortable beds, well-equipped amenities like Nespresso machines and tasteful decor. However, occasional issues with room maintenance, housekeeping inconsistencies and some minor inconveniences are noted. Despite these, guests find the rooms luxurious and aesthetically pleasing, contributing significantly to their overall satisfaction.

The hotel's cleanliness is generally commended with remarks about its immaculate, modern appearance and thorough cleaning staff. Some lapses in housekeeping and room maintenance do occur, but they do not significantly detract from the overall positive impression of the hotel's cleanliness.

Staff at
Melia Vienna receive mostly positive feedback for their friendliness and helpfulness with specific individuals receiving special praise. However, some guests report instances of unfriendliness and unresponsiveness, particularly during peak times in the breakfast area and at the rooftop bar. Despite these inconsistencies, many guests have memorable experiences due to the staff’s efforts.

The hotel’s free Wi-Fi service receives mixed reviews. While some guests enjoy good, reliable connections, others experience significant issues with slow speeds and frequent dropouts, indicating a need for improvement in consistency.

The gym, while modern and clean, is considered small for a hotel of its stature with limited equipment. Guests appreciate the 57th-floor location for its picturesque views, but the compact space and limited range of machines often lead to crowding.

Parking at
Melia Vienna is organized and convenient but comes at a high cost, which many guests find excessive. Despite secure parking options, issues like tight spaces, inadequate signage and complex ticket systems are reported. The high parking fees are not included in room rates and discounted rates for guests are lacking.

For families,
Melia Vienna offers a welcoming environment with spacious rooms and amenities like extra beds and baby beds. The hotel staff is attentive to families' needs, though some guests struggle to find connecting rooms and point out the absence of a children's playground. Despite these minor drawbacks, the hotel's family-friendly atmosphere and convenient location make it a commendable choice for families.

Overall,
Melia Vienna successfully balances convenience, comfort and impressive views, offering a generally positive experience with room for improvement in specific areas like breakfast service, restaurant efficiency, Wi-Fi reliability and gym facilities.
Categories
Dog Friendly
Skyscraper
Luxury
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