Azulea Bacalar Hotel & Spa - Lagoon Front

Bacalar 18.64816200, -88.41074100 , Boulevard Costera Bacalar 609 (Show on Map)
8.6
Very Good


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Summary of reviewsAzulea Bacalar Hotel & Spa - Lagoon Front excels with an exceptional location directly on the mesmerizing Bacalar lagoon, providing stunning views and a peaceful atmosphere, slightly removed yet easily accessible to the town center. Guests appreciate the serene, exclusive surroundings that enhance the immersive experience of this corner of paradise. The hotel is celebrated for its breathtaking vistas and private lagoon access, making it a top choice for those seeking tranquility.

The hotel's breakfast receives positive remarks for taste and quality, notably the delicious jams and pancakes. While some guests desire a greater variety in the meal offerings, the personalized, freshly made servings add to its appeal despite simplicity. Similarly, the dining experience at the hotel is very well-regarded, with guests frequently praising the quality of food, though noting the lack of a dedicated restaurant on-site encourages exploration of local culinary options.

Rooms at Azulea Bacalar Hotel & Spa are a major highlight, beautifully spacious, clean, and designed for comfort. Visitors revel in the lake view rooms, impeccable cleanliness, modern amenities, and restful sleeping experiences with high-quality bedding. Although minor soundproofing issues are noted, the overall room experience earns high praise, contributing significantly to guests' satisfaction.

Cleanliness is a strong suit of the hotel, consistently described as impeccably maintained. While there are occasional observations regarding minor areas needing attention, the broad consensus is of cleanliness matching the high standards guests expect, bolstered by an efficient and friendly housekeeping staff.

The hotel's staff are frequently commended for their friendliness, attentiveness, and exceptional service. Visitors mention by name the welcoming nature and dedication of staff members, enhancing the overall guest experience and fostering an environment that encourages repeat visits. Despite rare reports of impoliteness, the consensus emphasizes the outstanding hospitality of the team.

The infinity pool is a beloved feature, offering picturesque views and cleanliness, despite some construction materials being present. It complements the direct lagoon access, creating an ideal destination for relaxation coupled with scenic beauty. Beds are generally praised for comfort, contributing to a restful environment, though preferences for firmness vary among guests.

Azulea Bacalar Hotel & Spa, while boutique in scale, provides a luxurious escape with modern amenities and personal touches, described as one of the most magical places by visitors. Its discreet luxury offers tranquility unique to its setting, providing a deeply satisfying experience for travelers seeking personalized service amidst beautiful, peaceful surroundings.
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Hotel for Honeymoon
Located lagoon front, this hotel features spa services. The hotel offers a serene environment ideal for couples seeking a romantic getaway.

Hotel with Spa
This hotel offers a spa with homemade natural products and skilled masseurs trained in traditional and modern techniques. Guests can enjoy massages, ice immersion therapy, and couple spa experiences. It also has an outdoor pool.

Romantic Hotel
With its lagoon-front location and spa facilities, this hotel offers a romantic setting with opportunities for relaxation and pampering. The lagoon views and spa treatments create an intimate and rejuvenating experience for couples.

5-Star Hotel
This hotel features lagoon-front access and spa services, offering guests a relaxing and rejuvenating experience. It combines comfort with wellness amenities.

Hotel with Outdoor Pool
Listed with a pool and spa facilities, this lagoon front hotel offers amenities focused on relaxation and leisure. The presence of a spa suggests a focus on guest well-being alongside the swimming facilities.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel with Swimming Pool

  Outdoor Pool  


Hotel with Parking

Small Hotel

Room Types
Deluxe King Room The pool with a view is a top feature of this double room. The spacious double room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 1 bed.

Deluxe Double Room with Two Double Beds This twin room offers a pool with a view. The spacious twin room provides air conditioning, a private entrance, a terrace with lake views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Deluxe Queen Room This double room features a pool with a view. The spacious double room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 1 bed.

King Room with Lake View This double room's special feature is the pool with a view. The spacious double room provides air conditioning, a private entrance, a terrace with lake views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Standard Suite This suite's standout feature is the pool with a view. Boasting a private entrance, this spacious suite also includes 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Featuring a terrace with lake views, this suite also offers air conditioning and a flat-screen TV. The unit has 1 bed.

Deluxe Suite Guests will have a special experience as the suite offers a pool with a view. Featuring a private entrance, this spacious suite also consists of 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Boasting a terrace with lake views, this suite also provides air conditioning and a flat-screen TV. The unit offers 1 bed.

Guest Reviews
8.6
Very Good
Location
Azulea Bacalar Hotel & Spa boasts an enviable location directly on the stunning shores of Bacalar's famous lagoon. This intimate setting offers guests breathtaking views of the lagoon of seven colors, surrounded by beautiful trees and tranquil waters, providing a peaceful retreat away from the hustle and bustle. Its impressive lagoon-front positioning allows guests to enjoy private access to the water, where swimming is permitted at one's own risk.

The hotel is situated in a quiet area, slightly removed from Bacalar's town center, only a short 10-minute drive away, ensuring both seclusion and convenience. Despite being a bit far from the city center, guests appreciate the peacefulness and tranquility of this oasis-like location. The proximity to natural landmarks like the lake and nearby cenote provides a unique backdrop for relaxation and exploration.

Visitors rave about the stunning views offered at the property, whether from their rooms or the hotel grounds, highlighting the superb vistas of the lagoon and its serene environment. The intimate and exclusive atmosphere is further enhanced by the limited number of rooms, allowing for a truly immersive experience in this little corner of paradise. Overall, Azulea Bacalar Hotel & Spa is celebrated for its exceptional location by the lagoon, providing guests with a beautiful and tranquil escape in Bacalar.

Breakfast
At Azulea Bacalar Hotel & Spa, breakfast consistently receives positive remarks for its taste and quality. Guests frequently describe the morning meal as delightful and satisfying, with special mentions of the delicious jams, plantain smoothie with coffee, and excellent pancakes. Despite its simplicity, the breakfast experience is often noted for turning a basic selection into a poetic culinary moment. Freshly made and personalized servings add to the appeal.

However, some guests feel the breakfast offerings could benefit from greater variety, noting its frugality and repetition. The staple menu features eggs, a fruit platter, boxed cereal, toast, and coffee, described as light and basic. While the quality is praised, there are calls for more options to match the hotel's standards. Additionally, the breakfast timing, beginning at 8:30 AM, is not ideal for early risers planning boat expeditions, highlighting an area for potential improvement. Overall, while the breakfast is well-received, there is a desire for a more diverse selection to enhance the dining experience.

Dinner
Azulea Bacalar Hotel & Spa offers a remarkable dining experience that guests frequently praise for its quality. Visitors consistently highlight the excellence of the food served at the evening restaurant, noting that the chefs demonstrate notable skill in their culinary creations. Guests recount enjoyable lunches and dinners that they found to be both delightful and tasty, recommending the restaurant’s dishes for their delicious flavors. However, it is essential to note that the hotel's structure lacks a dedicated restaurant, resulting in limited options for dining directly at the hotel itself. This absence necessitates guests to explore local dining establishments for their meals. Fortunately, Bacalar offers a variety of dining options, from upscale fine dining to local favorites like Mi Burrito, ensuring that guests can enjoy diverse culinary experiences nearby.

Rooms
Azulea Bacalar Hotel & Spa offers a memorable stay with its remarkable rooms that beautifully blend comfort, cleanliness, and spaciousness. Guests who have experienced the privilege of a lake view describe it as an absolute must, providing a stunning backdrop that enhances the tranquility of the stay. Many visitors appreciate the large, nicely decorated rooms, which are not only beautiful but also well maintained, exemplifying meticulous attention to detail.

Visitors to the hotel can expect impeccable cleanliness, modern amenities, and superb comfort, which seem to be consistent across all room types, from the inviting suites to the elegantly appointed waterside accommodations. The rooms boast features such as balconies offering private views of the bay, and ample space for relaxation. They are designed to provide an exceptional level of comfort with bright interiors and divine fragrances, ensuring a refreshing ambiance.

The bedding in the rooms receives high praise for comfort, contributing to restful nights. The thoughtful design and layout further enhance the overall experience, with guests finding the facilities, location, and staff to be harmonious elements of their stay. Despite minor remarks about soundproofing typical of the region, guests are overwhelmingly positive about their room experiences, citing them as a key highlight of their visit to this small-scale, authentic hotel in Bacalar.

Beds
Guests of the Azulea Bacalar Hotel & Spa - Lagoon Front generally find the beds to be a highlight of their stay, often described as super comfortable with high-quality bedding. Many appreciate the exceptionally comfortable experience provided by the beds and sheets. While there are some remarks about mattresses being too soft or saggy and a few comments about them being too firm, the overall feedback points to a restful and pleasant sleep environment. Although the occasional mention of bed size being small and some variance in guest preferences regarding firmness suggests there may be room for improvement, the majority consensus leans towards a positive sleeping experience.

Cleanliness
Azulea Bacalar Hotel & Spa maintains a strong reputation for cleanliness, offering guests a well-kept and beautiful environment. The premises are often described as "impeccably clean" and "extremely clean," with spacious and comfortable rooms that reinforce this positive impression. Guests frequently note that the hotel is true to its pictures and that both the site and rooms have exceptional levels of cleanliness, supported by a very helpful and smiling housekeeping staff.

Nonetheless, some areas might need improvement, such as occasional issues with room floors not being clean upon arrival and minor cleanliness deficiencies like dirty carpets, dead insects in corners, and sheets that were only changed upon request. Additionally, bathroom odors and low water pressure in the shower were noted by a few guests. Overall, though, the hotel is deemed very clean and well-maintained, making it a reliable choice for those prioritizing cleanliness in their travels.

Staff
The reviews of Azulea Bacalar Hotel & Spa highlight the exceptional quality of its staff, who are a remarkable asset to the establishment. Guests frequently commend the team for being friendly, attentive, and eager to assist with any needs, ensuring a memorable and comfortable stay. Special mentions of staff members like Alfredo, Cleber, Noret, Miguel, Loreta, and Carlos indicate personalized and exceptional service. The staff's knowledge and readiness to provide recommendations on local dining enhance the overall experience. The welcoming nature and hospitality of the team stand out, with many noting how the staff's kindness and attentive service contribute to the hotel being a place guests desire to return to. Despite one instance of impoliteness, the consensus overwhelmingly describes the team as outstanding, discreet, available, and dedicated to making guests feel at home.

Pool
Azulea Bacalar Hotel & Spa boasts a stunning infinity pool that offers breathtaking views of the lagoon, creating a serene and picturesque environment for guests. The pool captivates with its beauty and cleanliness, providing a pleasant and refreshing experience for those who choose not to venture into the lagoon. Though the pool area may not be extensive, it remains a well-loved feature of the hotel, praised for its super nice atmosphere and the unique vantage point it offers over the lagoon. There are mentions of some construction materials present in the pool area, but overall, it is a celebrated aspect of the hotel. The direct access to the lagoon also adds to the appeal, making it an ideal destination for those seeking both relaxation and scenic beauty.

Luxury
Azulea Bacalar Hotel & Spa - Lagoon Front offers guests a delightful escape characterized by very comfortable and luxurious accommodations. Visitors have praised the modern amenities and safety provided in their rooms, all contributing to a luxurious experience. The hotel, while small in scale, provides a personal touch that enhances the stay, and many find it to be one of the most magical places they have visited. Despite its boutique size, the hotel is noted for its cleanliness and comfort. Though it doesn't fit the typical mold of a five-star establishment, the discreet luxury and tranquility it offers create a unique and satisfying experience for travelers seeking relaxation and personalized service.


Yes, Azulea Bacalar Hotel & Spa - Lagoon Front has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Azulea Bacalar Hotel & Spa - Lagoon Front.

No, Azulea Bacalar Hotel & Spa - Lagoon Front doesn't allow dogs.

Yes, parking facilities are available at Azulea Bacalar Hotel & Spa - Lagoon Front.

No, Azulea Bacalar Hotel & Spa - Lagoon Front doesn't have a gym.

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