Casa Chukum

Bacalar 18.68118400, -88.38779200 , Avenida 3 Esquina Con Calle 28 (Show on Map)
9.5
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsCasa Chukum in Bacalar garners glowing reviews for its exceptional location, placing visitors within easy walking distance of the city's main attractions, restaurants, bars and the beautiful lagoon. With quiet but central surroundings, guests enjoy exploring the area without the noise of bustling crowds and appreciate its proximity to public beaches, docks and the old center of Bacalar. The hotel’s rooftop terrace, offering stunning views, enhances the overall appeal.

Breakfast at Casa Chukum receives high praise for its varied, generous and delicious offerings. Many guests are impressed with the plentiful and reasonably priced a la carte options, which include fresh fruits, chilaquiles and omelettes with chorizo. The quality and variety often make it a standout feature of the stay, even being labeled the best breakfast in Bacalar by some visitors.

The rooms at Casa Chukum are described as spacious, modern and beautifully decorated, featuring all necessary amenities such as refrigerators and hot water. The cleanliness of both the rooms and common areas is frequently highlighted with daily cleanings ensuring a fresh environment. Guests appreciate the tranquil ambiance and the warm interaction with the super friendly staff, contributing to the welcoming atmosphere.

The hotel maintains its reputation for impeccable cleanliness with well-maintained facilities and a modern design adorned with artistic touches. The property features a lovely pool within a lush tropical garden and an inviting rooftop terrace, creating a serene, charming vibe. Minor critiques regarding occasional small issues with room features do not overshadow the overwhelmingly positive reception of the hotel’s cleanliness and comfort.

Casa Chukum's staff consistently receives high marks for their friendliness, helpfulness and warmth, offering personalized service and excellent advice on local activities and dining options. This dedication to guest satisfaction creates a family-like atmosphere, ensuring visitors feel truly at home.

WiFi quality at Casa Chukum is generally reliable and fast, though there are occasional reports of inconsistency. Most guests find the connection strong enough to meet their needs during their stay.

The pool area is another highlight, often described as clean and spacious, offering a refreshing retreat within a beautifully designed garden. Despite minor maintenance needs, the pool remains an integral and beloved part of the guest experience.

Families find Casa Chukum particularly welcoming with amenities and activities that cater to children. The friendly atmosphere, coupled with additional touches like board games and treats for kids, ensures a memorable and comfortable stay for families.

Guests also frequently praise the comfort of the beds, often describing them as among the best they’ve experienced, contributing to restful nights and a relaxing stay.

Despite not officially holding a five-star rating, Casa Chukum provides a five-star experience through its high-quality service, cleanliness and overall ambiance. Amenities like unlimited water refills and the cozy boutique nature of the hotel enhance its appeal, leaving many guests eager to return.

Blending luxury with warmth, Casa Chukum offers a memorable and luxurious stay marked by beautiful decor, a tranquil garden and a superb location. The intimate yet high-end atmosphere is complemented by excellent hospitality from the owners and staff, making it a highly recommended destination for those seeking a perfect blend of luxury, comfort and homeliness in Bacalar.
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Categories
Hotel for Honeymoon
This serene and eco-friendly boutique hotel offers an intimate home away from home. It has become a haven for those seeking stylish comfort and unmatched service. The hotel is located in the heart of Bacalar, offering a romantic and quaint atmosphere.

Family Friendly Hotel
This family-owned boutique hotel has a prime location with easy access to town attractions. Each room opens to a lush garden, and there's an on-site restaurant and bar.

Romantic Hotel
The hotel offers a serene environment with unique design elements. Its intimate setting and attention to detail make it suitable for couples seeking a special experience.

Business Hotel
This hotel provides a 24-hour front desk, free Wi-Fi, and concierge services. Rooms are equipped with desks and safes, and fax/Xerox services are available in a business center.

Small Hotel
Features a blend of modern design and comfortable amenities, creating a cozy and inviting atmosphere. Its central location and stylish decor contribute to its charm.

5-Star Hotel
This hotel is a boutique option known for its charm and quality. It offers comfortable accommodations and a pleasant experience for guests seeking a more intimate setting.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel with Swimming Pool

  Outdoor Pool  


Hotel with Outdoor Pool

Room Types
Deluxe King Room Featuring free toiletries, this double room includes a private bathroom with a shower. The air-conditioned double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as garden views. The unit has 1 bed.

Queen Room with Garden View Featuring free toiletries, this double room includes a private bathroom with a shower. The air-conditioned double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as garden views. The unit has 1 bed.

Double Room with Garden View This air-conditioned double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with garden views. The unit has 2 beds.

King Room with Balcony This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.

King Suite with Pool View Featuring a private entrance, this air-conditioned suite comprises 1 bedroom and 1 bathroom with a shower. Boasting a balcony with garden views, this suite also provides soundproof walls and a flat-screen TV with streaming services. The unit offers 1 bed.

Guest Reviews
9.5
Excellent
Location
Casa Chukum in Bacalar has garnered positive feedback for its exceptional location. Nestled in the heart of Bacalar, the hotel is conveniently situated within walking distance of the city's main attractions. Guests appreciate its proximity to an array of good restaurants and bars, making it easy to indulge in local culinary delights. The lagoon is just a short stroll away, providing an ideal spot for swimming, relaxation and photo opportunities.

Reviews highlight the hotel's great positioning close to the promenade and public beaches with easy access to the docks and the old center of Bacalar. Guests find the area quiet yet central, perfect for exploring the town without being in the midst of the hustle and bustle. The location is also praised for its convenience, especially for those looking to rent kayaks or engage in tours of the area.

In addition, Casa Chukum's rooftop terrace offers remarkable views, enhancing the overall pleasant experience. With its strategic placement near essential services and entertainment options, Casa Chukum proves to be an excellent choice for anyone looking to enjoy the best of Bacalar.

Breakfast
Casa Chukum's breakfast offerings receive high praise from a majority of guests who have stayed at the hotel. Many reviewers highlight the substantial, varied and delicious nature of the breakfasts available. The a la carte options offer an array of choices, ensuring that there's something to suit everyone's palate. Guests frequently mention that the food is not only plentiful but also reasonably priced, adding exceptional value to their stay.

The breakfast includes a rich selection—from fresh fruits to hearty dishes like chilaquiles and omelettes with chorizo, served alongside delicious cappuccinos. Reviewers appreciate the fresh and extensive nature of the menu, often finding the quality and variety to be top-notch. Several guests note that the breakfast is one of the best they've had with some even claiming it to be the best in Bacalar.

While the breakfast is not included with the room, many find the additional fee of 150 pesos per person to be well worth it, citing both the quality and the generous portions. The atmosphere during breakfast is made more enjoyable by the attentive staff and pleasant environment, including a lovely rooftop dining area.

A few guests, however, found the breakfast to be lacking in flavor or not up to the hotel's standards, suggesting it might be better to dine elsewhere. Despite these minor critiques, the overwhelming consensus is positive with many guests fondly remembering their morning meals and recommending the breakfast to future visitors.

Rooms
Casa Chukum receives compliments for its spacious, modern and beautifully decorated rooms. Guests appreciate the clean and comfortable environment, highlighting the large, plush beds and attention to detail in decor. The rooms come with all necessary amenities, including refrigerators, hot water and modern fixtures, which enhance the overall stay experience.

Cleanliness stands out with rooms being thoroughly cleaned daily. The ambiance is praised for its tranquility and charm, creating a peaceful retreat for visitors. The common areas, from the entrance to the rooftop terrace, also receive high marks for their pleasant atmosphere, making the stay even more enjoyable.

Staff interaction leaves a positive impression, described as super friendly and warm, contributing to the welcoming environment. Additionally, guests enjoy the well-kept garden and overall beauty of the building itself.

While a few reviews mention that some rooms may feel somewhat basic or anonymous, the general consensus remains overwhelmingly positive with the comfort, spaciousness and modernity of the rooms often highlighted. Overall, Casa Chukum appears to offer a delightful mix of comfort, cleanliness and excellent service, making it a highly recommended stay.

Beds
Casa Chukum is frequently praised by guests for its exceptionally comfortable beds. Many reviewers highlight the beds as among the best they've ever slept in, noting their perfect balance between firmness and softness. The hotel features large, king-size beds that cater even to taller individuals, providing a restful sleep. Guests often describe the rooms as cozy and spacious, complemented by high-quality bedding that adds to the overall comfort. The expertly designed rooms and reliable amenities, such as great televisions, further enhance the stay. Overall, Casa Chukum stands out for its commitment to ensuring a good night's sleep in a relaxing and well-appointed environment.

Cleanliness
Located in a central, yet quiet part of town, Casa Chukum stands out for its impeccable cleanliness and comforting atmosphere. Visitors consistently praise the hotel for its super clean rooms and well-maintained facilities. The rooms, fresh and spotless, are cleaned daily, ensuring that guests feel comfortable and at ease during their stay. Many reviews highlight the pleasant and modern design with particular appreciation for the artistic and welcoming environment.

The staff at Casa Chukum are noted for their kindness and availability, contributing to the overall sense of safety and hospitality. Guests also enjoy the well-furnished rooms and excellent facilities, including a lovely pool set in a lush tropical garden and an inviting rooftop terrace. The property itself is beautifully decorated with an abundance of plants, adding to the serene and charming vibe. Despite some isolated remarks about minor issues like stained linens or small bathrooms, the hotel’s commitment to cleanliness and comfort remains a dominant theme.

Perfect for those looking to explore the area on foot, Casa Chukum offers a laid-back and friendly atmosphere that makes it a true haven of peace for travelers seeking both relaxation and convenience.

Staff
The reviews for Casa Chukum shine a spotlight on the exceptional quality of the staff at the hotel. Guests consistently highlight the friendliness, helpfulness and warmth of the team. Descriptive phrases like super friendly, incredibly kind and always with a smile are common threads throughout the feedback. Both the staff and owners go out of their way to make guests feel at home, attending to their needs with attentive and personal service. Many guests have noted that the staff offers excellent advice on local activities and dining options, adding a personalized touch to the experience. The welcoming nature of the staff creates a family-like atmosphere, making visitors feel truly appreciated and cared for during their stay. Overall, the remarkable kindness and professionalism of the staff have left a lasting positive impression on those who stayed at Casa Chukum.

Wi-Fi
Casa Chukum offers WiFi availability throughout the property. Guests frequently praised the WiFi quality, describing it as good, strong and even flawless at times. Some highlighted that they especially appreciated the strong connection, which they needed during their stay. Reports also mentioned the WiFi working perfectly and being of good quality with some reviewers giving it a high rating.

However, there were some mixed reviews regarding the WiFi consistency. A few guests experienced spotty connections and poor signal strength in the evenings with the service dropping out for brief periods multiple times a day. Some suggested that a WiFi repeater might improve the coverage, particularly in individual rooms where the signal was weaker. Despite these occasional issues, the general sentiment towards the WiFi was positive overall with many guests finding it reliable and fast.

Pool
Casa Chukum boasts a range of appealing features, particularly its inviting pool area set within a beautifully designed garden. Guests frequently highlight the pool as large, clean and a perfect spot to cool off after a day of exploring. The garden itself, described as a dream and a small paradise, enhances the overall experience with its pleasant and shaded environment.

The common areas, including a rooftop terrace with stunning views of the lagoon and ample seating, add further allure to the property. Despite some minor remarks about it needing a bit of maintenance and occasional lack of warmth, the pool is nonetheless a lovely and integral part of the guests’ stay, offering a refreshing and serene retreat.

In addition, the hotel’s friendly staff, well-decorated rooms and quiet atmosphere complement the inviting pool and garden spaces, making Casa Chukum a notable choice for travelers seeking a relaxing getaway.

Family
Nestled in Bacalar, Casa Chukum offers a delightful retreat for families looking for a unique and welcoming getaway. This boutique hotel stands out with its stunning and creative design, making every corner a pleasant space to explore. The atmosphere is warm and family-friendly, akin to a home away from home, largely thanks to the incredibly friendly and attentive staff. Guests frequently highlight the familial vibe and the exceptional kindness of the staff, who go out of their way to make everyone feel welcome and comfortable.

Perfect for families, Casa Chukum features amenities that cater to children, including a pleasant pool, a garden and a dedicated board game area. Special touches, such as board games and treats for the kids, enhance the family-friendly experience. Many reviews mention how children had a great time with activities and spaces that kept them entertained and happy throughout their stay.

The hotel’s safe and inviting environment is further complemented by the knowledgeable staff, who provide excellent advice on activities and dining options in Bacalar. Guests appreciate the personal touches and the detail-oriented decor that create a charming and home-like ambience.

Casa Chukum is highly recommended for families looking to relax and enjoy a memorable stay in a beautiful setting. The combination of a loving family atmosphere, great facilities and an ideal location makes it a standout choice for those traveling with children.

5 Star
Casa Chukum offers a remarkable experience with a welcoming atmosphere right from the start, thanks to the friendly, attentive service that begins as soon as guests arrive. Samantha’s warm reception sets the tone for a stay that many have described as one of the best in Yucatan. While it may not officially hold a five-star rating, the quality of service, cleanliness and overall ambiance provide a five-star feel. The staff’s kindness, the hotel's prime location and the delightful breakfast contribute to this elevated experience. Guests have highlighted the exceptional service where the team even reached out ahead of time to ensure rooms were ready upon arrival.

The facilities are comfortable, clean and thoughtfully maintained. Amenities such as unlimited water refills, coffee and tea add to the convenience and comfort with many noting the exceptionally comfy beds. The boutique nature of the hotel has charmed numerous visitors, making it a standout stay on their travels through Mexico. Many have expressed a strong desire to return, underlining the tranquility and relaxation they experienced. In summary, Casa Chukum manages to deliver excellent value, turning stays into memorable experiences deemed perfect by its guests.

Luxury
Casa Chukum is a true gem that seamlessly blends luxury and coziness, creating a memorable stay for its guests. This uniquely designed property boasts a beautiful and thoughtful interior, ensuring that every corner is artistically furnished and inviting. Its charming garden adds an extra layer of tranquility, while the superb location makes it an ideal spot to explore Bacalar.

The hotel's ambiance masterfully combines the intimate feel of a hostel with the high-end comfort of a luxury hotel. Guests rave about the top-notch amenities and the carefully curated décor, which not only provide exceptional comfort but also make for stunning photographs. The atmosphere, particularly on the rooftop, exudes warmth and coziness, making it an irresistible retreat.

The hospitality at Casa Chukum shines through in the wonderful experience narrated by visitors, who describe the owners as the most adorable people, making everyone feel at home. It’s no surprise that many deem their stay at Casa Chukum as the best experience in Mexico, highly recommending it to those seeking a harmonious blend of luxury, comfort and homeliness.

With everything from its setting to its décor meticulously thought out, Casa Chukum stands out as a highly recommended destination for a luxurious yet cozy stay in Bacalar.

Romantic
Casa Chukum in Bacalar offers a serene and intimate escape with a relaxed atmosphere that immediately welcomes guests upon arrival. The hotel is calm and friendly with an exceptional staff that enhances the overall experience. Couples will appreciate the cozy and inviting ambiance that makes it an ideal romantic getaway. The property features a beautiful garden adorned with playful art, creating a picturesque backdrop for leisurely strolls.

The rooftop areas provide a warm, cozy atmosphere perfect for relaxation. Guests have enjoyed memorable activities, such as a beautiful sunset ride and an organized boat tour, both of which added a touch of adventure to their stay. Small gestures from the staff, like a family photo, leave lasting, heartwarming memories. Casa Chukum's soothing atmosphere encourages guests to unwind by the pool or outside their rooms, making it a quiet haven for couples seeking a tranquil retreat. The dim lighting throughout the hotel further enhances the romantic setting, offering an inviting escape from the day-to-day hustle.


Yes, Casa Chukum has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Casa Chukum.

No, Casa Chukum doesn't allow dogs.

No, parking facilities aren't available at Casa Chukum.

No, Casa Chukum doesn't have a gym.

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