Tierra Maya Hotel Spa & Sanctuary
Bacalar
18.68072600,
-88.38982400
,
Calle 26 Mz 9 Lt 20 No. 116 Entre Av.5 Y Av.7 Calle 26 Mz 9 Lt 20 No. 116 Entre Av.5 Y Av.7 Colonia Centro
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Summary of reviewsTierra Maya Hotel Spa & Sanctuary, located in the heart of Bacalar, offers travelers a tranquil retreat nestled within lush greenery. Its superb location allows guests to easily explore the vibrant town center, picturesque lagoon, and numerous restaurants, shops, and attractions, all accessible by foot. The hotel's inviting atmosphere is enhanced by a beautifully maintained garden and pool, providing guests a peaceful haven away from the bustle of the town.
Visitors consistently commend the rooms for their spaciousness, comfort, and cleanliness, frequently noting the comfortable beds and attractive decor. The daily housekeeping ensures a fresh environment, contributing to the overall charm. While there are occasional mentions of the need for minor updates, they do not detract from the positive experience.
Exceptional hospitality is a standout feature at Tierra Maya, with guests often highlighting the warm and attentive staff who are eager to assist and make every guest feel valued. This genuine approach fosters a welcoming environment throughout their stay.
The hotel also receives high praise for its cleanliness, from the immaculate condition of the rooms to the well-maintained common areas, including the lovely garden and inviting pool. These attributes combine to create a serene and family-friendly atmosphere, further enhanced by daily housekeeping.
Guests appreciate the breakfast arrangement that encourages them to explore local dining in the central square, enjoying a rich and tasty morning meal. The convenience of options available, albeit not within the hotel itself, offers a glimpse of local life and is generally well received despite some minor inconsistencies.
While the Wi-Fi may not be consistently strong in all areas, common spaces provide reliable connectivity for those who need it. The pool area, complemented by lush surroundings and shaded seating, offers a delightful setting for relaxation, which most guests find exceeds expectations.
Overall, Tierra Maya Hotel Spa & Sanctuary is ideal for those seeking a cozy and intimate getaway with a touch of local charm. Its blend of location, comfort, cleanliness, and exceptional service make it a commendable choice for travelers looking to experience Bacalar's beauty and hospitality.
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Visitors consistently commend the rooms for their spaciousness, comfort, and cleanliness, frequently noting the comfortable beds and attractive decor. The daily housekeeping ensures a fresh environment, contributing to the overall charm. While there are occasional mentions of the need for minor updates, they do not detract from the positive experience.
Exceptional hospitality is a standout feature at Tierra Maya, with guests often highlighting the warm and attentive staff who are eager to assist and make every guest feel valued. This genuine approach fosters a welcoming environment throughout their stay.
The hotel also receives high praise for its cleanliness, from the immaculate condition of the rooms to the well-maintained common areas, including the lovely garden and inviting pool. These attributes combine to create a serene and family-friendly atmosphere, further enhanced by daily housekeeping.
Guests appreciate the breakfast arrangement that encourages them to explore local dining in the central square, enjoying a rich and tasty morning meal. The convenience of options available, albeit not within the hotel itself, offers a glimpse of local life and is generally well received despite some minor inconsistencies.
While the Wi-Fi may not be consistently strong in all areas, common spaces provide reliable connectivity for those who need it. The pool area, complemented by lush surroundings and shaded seating, offers a delightful setting for relaxation, which most guests find exceeds expectations.
Overall, Tierra Maya Hotel Spa & Sanctuary is ideal for those seeking a cozy and intimate getaway with a touch of local charm. Its blend of location, comfort, cleanliness, and exceptional service make it a commendable choice for travelers looking to experience Bacalar's beauty and hospitality.
Hotel with Spa
Explicitly named 'Hotel Spa & Sanctuary', this hotel in Bacalar indicates a focus on wellness and provides spa facilities, contributing to a peaceful and rejuvenating stay for guests.
Hotel with Outdoor Pool
Tierra Maya Hotel Spa & Sanctuary offers an outdoor pool, perfect for relaxation. It is located in Bacalar.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Small Hotel
3-Star Hotel
Guest Reviews
Tierra Maya Hotel Spa & Sanctuary enjoys a superb location in the heart of Bacalar, making it an ideal base for exploring the area. Nestled within lush greenery, the hotel is just a short walk away from the vibrant town center and the picturesque lagoon, offering easy access to numerous restaurants, shops, and the iconic main square near the fortress. Guests appreciate the convenience of being able to explore most attractions on foot, highlighting the centrality of the location. The hotel itself is praised for its clean, cozy environment, with a beautifully maintained garden and pool providing a tranquil retreat. The warm and friendly staff further enhance the overall experience, making Tierra Maya not only well situated but also a welcoming and relaxing choice for travelers.
Tierra Maya Hotel Spa & Sanctuary offers a unique breakfast experience that blends convenience with local charm. Guests appreciate that while breakfast is not served on-site, it's just a short walk away at a small restaurant situated in the central square. This nearby location offers a rich, extensive breakfast with plenty of options that are generally considered tasty by guests. Despite some mentions of inconsistency, many find the arrangement beneficial, enjoying the meal in a very nice location. While a few guests noted issues with coffee quality and services, others were pleased with the restaurant's offerings, describing their coffee as excellent and enjoying the plentiful options available. Overall, visitors should expect a breakfast experience that takes them on a small trek into town, offering a slice of local life.
The 'Tierra Maya Hotel Spa & Sanctuary' has garnered several positive remarks concerning its rooms. Guests consistently highlight the spaciousness and comfort of the accommodations, with many noting that the beds are especially comfortable. The rooms are often described as clean, with daily housekeeping ensuring a fresh environment for visitors. Aesthetic touches, such as unique decorations and the lovely charm of the rooms, contribute to the pleasant atmosphere, while the beautiful garden setting adds to the hotel's appeal.
Many guests appreciate the hotel's location and the tranquil inner garden, which provides a peaceful retreat. Despite some minor drawbacks such as dim lighting, outdated bathrooms, and occasionally noisy street-facing rooms, the overall consensus is that the rooms are well-maintained and provide a cozy haven. Some reviews mention that the rooms could use a bit of an update, particularly around details like window sealing and clothing storage, but these factors do not significantly detract from the overall positive experience.
Staff attentiveness and cleanliness further enhance the guest experience, rounding out a stay that prioritizes comfort and a local touch. Families, in particular, value the spacious accommodations and the inclusion of amenities like a nice little swimming pool, ensuring a well-rounded visit.
Tucked away in a serene setting, Tierra Maya Hotel Spa & Sanctuary provides a cozy haven with beds that largely encapsulate comfort. Guests frequently highlight the beds as very comfortable, often describing them as super nice and praising the comfortable bedding. The spacious and tastefully decorated rooms house these inviting beds, providing a restful environment for guests. While there are mentions of the beds' size as being slightly small for some, particularly for taller individuals, most guests appreciate the overall comfort and cleanliness. Despite minor remarks about the smaller beds in double rooms, the comfort and coziness of the bedding seem to contribute significantly to a relaxing stay.
Tierra Maya Hotel Spa & Sanctuary receives high praise from guests for its exceptional cleanliness, making it a commendable choice for travelers seeking a spotless and serene environment. Guests frequently highlight the immaculate state of the rooms, describing them as spacious, comfortable, and super clean. The cleanliness consistently extends to common areas such as the pool, which is noted to be well-maintained despite occasional comments about slight messiness. The hotel's beautiful garden and tastefully decorated interiors further enhance the peaceful ambiance. Visitors appreciate the hotel's ideal location in Bacalar, providing convenient access to local attractions while enjoying a tranquil stay. The facility exudes a welcoming and family-friendly atmosphere, emphasized by attentive staff and daily housekeeping that ensures everything is kept in pristine condition. Despite a few mentions of dampness and isolated instances where cleanliness fell short, the majority of reviews emphasize the overall tidy and well-cared-for nature of the hotel.
Visitors to the Tierra Maya Hotel Spa & Sanctuary consistently praise the staff for their remarkable hospitality and attentiveness. Guests recount warm and genuine welcomes, highlighting the team's consistent friendliness and eagerness to assist at every turn. Whether it's the attentive service from the night watchman or the sweet gestures of the housekeeping staff, every interaction is marked by kindness and professionalism. The staff's responsiveness and willingness to accommodate guests' needs contribute significantly to the enjoyable experiences at the hotel. Even though there is occasional feedback on language barriers, most visitors find the staff's efforts and pleasant disposition to be a standout aspect of their stay. Overall, the genuine friendliness and dedication from the team foster a welcoming environment, ensuring that guests feel valued and well taken care of throughout their visit.
Tierra Maya Hotel Spa & Sanctuary offers complimentary Wi-Fi, appreciated by guests who seek to stay connected during their visit. While the Wi-Fi connection is noted to be reliable in certain areas, such as outside common spaces, coverage within the rooms can be inconsistent. Some guests have observed that the Wi-Fi tends to be weak or does not reach their rooms at all. Despite these challenges, the issue of connectivity seems to be prevalent throughout the region and not exclusive to the hotel. Overall, guests who require internet access might find it necessary to utilize the common areas where connectivity is stronger.
Tierra Maya Hotel Spa & Sanctuary has crafted a delightful oasis that guest reviews consistently celebrate, particularly highlighting the pool and garden areas. Nestled in a serene environment, the pool is frequently praised for its cleanliness and inviting warmth, offering a perfect setting for relaxation. Surrounded by lush vegetation, the garden enhances the tranquil ambiance, making the pool a lovely spot to unwind under the canopy of trees. The shaded area and the availability of hammocks add an extra layer of comfort, with guests frequently noting the stunning beauty of the surroundings that often surpasses expectations. While there are mentions of maintenance needs, the overall pool experience is described as excellent, contributing significantly to the appeal of the hotel's location, which is conveniently close to key attractions.
Tierra Maya Hotel Spa & Sanctuary is a small and intimate retreat, perfect for those seeking a quiet getaway with just five rooms available. Guests appreciate the hotel's peaceful inner courtyard and pool, which is often pleasantly uncrowded. While the accommodation fulfills basic needs and offers good value for money, some visitors feel that the price does not entirely match the offerings, citing the lack of a backup generator and some misleading online photos, particularly of the garden. Though the hotel's ambiance provides a whisper of serenity, and the pool area is quite nice, the overall experience leaves room for improvement, particularly when considering the price-performance ratio.
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Location
Breakfast
Rooms
Many guests appreciate the hotel's location and the tranquil inner garden, which provides a peaceful retreat. Despite some minor drawbacks such as dim lighting, outdated bathrooms, and occasionally noisy street-facing rooms, the overall consensus is that the rooms are well-maintained and provide a cozy haven. Some reviews mention that the rooms could use a bit of an update, particularly around details like window sealing and clothing storage, but these factors do not significantly detract from the overall positive experience.
Staff attentiveness and cleanliness further enhance the guest experience, rounding out a stay that prioritizes comfort and a local touch. Families, in particular, value the spacious accommodations and the inclusion of amenities like a nice little swimming pool, ensuring a well-rounded visit.
Beds
Cleanliness
Staff
Wi-Fi
Pool
3 Star
Yes, Tierra Maya Hotel Spa & Sanctuary has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Tierra Maya Hotel Spa & Sanctuary.
No, Tierra Maya Hotel Spa & Sanctuary doesn't allow dogs.
Yes, parking facilities are available at Tierra Maya Hotel Spa & Sanctuary.
No, Tierra Maya Hotel Spa & Sanctuary doesn't have a gym.
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