Hotel Hafez
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Summary of reviewsHotel Hafez is well-regarded for its prime and convenient location, situated just a short drive from motorway A2 and a quick walk to the village center. Guests appreciate its proximity to the serene spa park, picturesque surroundings and ease of access to the city center. The friendly and accommodating staff, particularly the hotel manager, enhance the guest experience, making visitors feel welcome and well-attended.
The breakfast service at Hotel Hafez offers a good and hearty selection from an extensive buffet, generally satisfying guests despite some suggestions for improved variety and ambiance in the breakfast room.
When it comes to rooms, opinions are varied. On the positive side, many guests praise the cleanliness and spaciousness of the rooms and bathrooms, along with the convenient access to urban amenities. However, there are concerns about outdated furnishings, dark and cramped spaces and maintenance issues, indicating a disparity in room quality.
Cleanliness is another area with mixed feedback. Some guests find the hotel clean and tidy, especially appreciating recently renovated bathrooms. Conversely, others report problems such as mold, musty smells and poorly maintained common areas.
The staff consistently receive high marks for their friendliness and efficiency with speedy check-in and check-out processes contributing to an overall pleasant stay.
Parking is a notable challenge at Hotel Hafez as limited and poorly maintained spaces make it difficult to find parking, especially later in the day.
The comfort of the beds offers mixed experiences; while some guests find them wonderfully comfortable, others encounter issues with sagging and worn-out mattresses.
Overall, Hotel Hafez excels in location, staff friendliness and certain aspects of cleanliness but has room for improvement in areas such as room maintenance, breakfast variety and parking amenities.
Categories
The breakfast service at Hotel Hafez offers a good and hearty selection from an extensive buffet, generally satisfying guests despite some suggestions for improved variety and ambiance in the breakfast room.
When it comes to rooms, opinions are varied. On the positive side, many guests praise the cleanliness and spaciousness of the rooms and bathrooms, along with the convenient access to urban amenities. However, there are concerns about outdated furnishings, dark and cramped spaces and maintenance issues, indicating a disparity in room quality.
Cleanliness is another area with mixed feedback. Some guests find the hotel clean and tidy, especially appreciating recently renovated bathrooms. Conversely, others report problems such as mold, musty smells and poorly maintained common areas.
The staff consistently receive high marks for their friendliness and efficiency with speedy check-in and check-out processes contributing to an overall pleasant stay.
Parking is a notable challenge at Hotel Hafez as limited and poorly maintained spaces make it difficult to find parking, especially later in the day.
The comfort of the beds offers mixed experiences; while some guests find them wonderfully comfortable, others encounter issues with sagging and worn-out mattresses.
Overall, Hotel Hafez excels in location, staff friendliness and certain aspects of cleanliness but has room for improvement in areas such as room maintenance, breakfast variety and parking amenities.
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Hotel Hafez boasts a prime location that appeals to many of its guests, particularly those who appreciate convenience and picturesque surroundings. The hotel is strategically situated, making it easily accessible from major routes, being only a 10-minute drive from motorway A2 and a short 10-minute walk to the village center. Visitors appreciate its proximity to the serene spa park, which is just a few minutes’ walk away and offers abundant greenery, a picturesque lake and a good restaurant.
Guests often highlight the central and quiet location, nestled close to the old town and pedestrian zones, making the city center easily reachable. This proximity allows visitors to enjoy the best of both worlds: tranquil surroundings and quick access to urban amenities. For those traveling by bike, the center is quickly accessible, enhancing the convenience factor.
Despite its plain exterior, the hotel’s interior is clean and comfortable with various rooms that meet guests' expectations. The presence of parking right at the door adds to the convenience for those driving. Positive comments are also directed towards the hotel staff, notably the friendly and accommodating hotel manager who greatly enhances the guest experience.
While some reviews mention minor drawbacks like isolated locations and issues with specific rooms, the overwhelmingly positive feedback emphasizes a great location, easy accessibility and pleasant surroundings, making Hotel Hafez a suitable choice for both a relaxing and conveniently situated stay.
Hotel Hafez presents a mixed picture when it comes to breakfast with guests generally finding the morning meal satisfactory though there are areas for improvement. The breakfast is often described as good, plentiful and hearty. Guests appreciate the extensive buffet and the good selection of food, which is replenished promptly. Additionally, some remarks highlight the breakfast wishes being fulfilled lovingly and quickly.
However, several reviews mention that while the breakfast is decent and adequate, there is room for enhancement, particularly regarding the variety. The coffee, despite some appreciation, isn't universally liked with suggestions for improvement.
Operational issues were noted by some guests, such as the breakfast area being locked at the scheduled opening time and it being too late in the morning for early risers. The ambiance of the breakfast room was also critiqued as cold and uncomfortable by some guests.
In summary, breakfast at Hotel Hafez successfully meets basic expectations, offering a robust and varied selection. Nevertheless, finer details like the variety and room ambiance could use some attention and managing operational efficiency would improve guest satisfaction further.
Hotel Hafez's rooms receive a mixed bag of feedback from guests. On the positive side, several reviewers highlighted the cleanliness of both rooms and bathrooms. Guests appreciated the spaciousness and well-equipped nature of some rooms with mentions of large, cozy spaces and modern bathrooms. The location is also a plus with the city center easily accessible by foot.
However, there were significant concerns about the state of the rooms. Many guests found the furnishings outdated and worn with descriptions of run-down and unloving decor. Some rooms were described as dark, cramped and lacking proper maintenance with one noting the presence of only a skylight as a window. Issues with heating and water temperature in the bathrooms were also pointed out.
While some rooms provide comfort with modern touches and cleanliness, others fall short due to their outdated and poorly maintained conditions. The hotel appears to have a disparity in room quality, ranging from cozy and spacious to dark and run-down. Potential guests should be aware of these inconsistencies but can look forward to the well-connected location of Hotel Hafez.
Hotel Hafez offers a mixed experience when it comes to its beds. Several guests have found them to be very comfortable with phrases such as "wonderfully comfortable bed" and "comfortable beds" highlighting their satisfaction. However, there are notable concerns about the bed quality. Many reviews mention mattresses being worn out, sagging and overly soft, leading to uncomfortable nights and even back pain for some individuals. Specific criticisms include beds being described as "completely worn out" and a "disgrace," along with issues like inadequate children's bedding. While a few guests enjoyed the comfort, it is evident that the consistency of the bed quality needs improvement.
Hotel Hafez receives mixed reviews regarding its cleanliness. On the positive side, many guests found the hotel to be clean and tidy with some particularly noting clean rooms and bathrooms. Recent renovations in several bathrooms were appreciated, adding a touch of newness. For some visitors, hygiene standards, especially concerning bed and shower cleanliness, were well-maintained.
However, other reviews reveal areas needing improvement. Complaints about mold, discolorations and a musty, unpleasant smell were frequent. Instances of poor hygiene in common areas and some rooms were mentioned with reports of dirty walls, cobwebs and soiled bedding. Broken fixtures and run-down furnishings contributed to the negative experiences for some guests and the corridor's cigarette smell worsened the ambiance for non-smokers.
Overall, while some visitors enjoyed their stay with acceptable cleanliness, others felt that a thorough renovation and stricter cleaning protocols were necessary.
The reviews for Hotel Hafez highlight a consistently friendly and competent staff with the hotel manager and reception frequently commended for their warmth and helpfulness. Guests appreciated the accommodating nature of the employees and noted that requests were handled efficiently. Check-in and check-out processes were fast, adding to the pleasant experience.
Though the communication with staff was sometimes primarily through phone, it did not diminish their friendliness. The presence of the hotel operators provided a sense of observance, but this was generally not seen negatively. Some guests did note issues such as the inability to get fresh towels, but this did not overshadow the overall positive interaction with staff. The hotel's proximity to the city center was also regarded positively, making it a convenient option for visitors.
Hotel Hafez offers a range of amenities, but parking appears to be a significant challenge for guests. The hotel touts a parking lot, both in front of the building and in the backyard, but the actual availability and condition of these spaces often fall short. Guests have pointed out that the parking lot in the backyard is not a proper parking space and is somewhat run down. Furthermore, the limited number of spaces can make it difficult to find a spot, especially if you arrive later in the day. Despite booking with the expectation of parking, some guests still find themselves without a place to park. The issue exacerbates due to the presence of several hotels and clinics in the vicinity, making the search for a parking space quite strenuous. This aspect of the accommodation was contrasted with generally positive reviews on other fronts, such as the value for the price.
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Location
Guests often highlight the central and quiet location, nestled close to the old town and pedestrian zones, making the city center easily reachable. This proximity allows visitors to enjoy the best of both worlds: tranquil surroundings and quick access to urban amenities. For those traveling by bike, the center is quickly accessible, enhancing the convenience factor.
Despite its plain exterior, the hotel’s interior is clean and comfortable with various rooms that meet guests' expectations. The presence of parking right at the door adds to the convenience for those driving. Positive comments are also directed towards the hotel staff, notably the friendly and accommodating hotel manager who greatly enhances the guest experience.
While some reviews mention minor drawbacks like isolated locations and issues with specific rooms, the overwhelmingly positive feedback emphasizes a great location, easy accessibility and pleasant surroundings, making Hotel Hafez a suitable choice for both a relaxing and conveniently situated stay.
Breakfast
However, several reviews mention that while the breakfast is decent and adequate, there is room for enhancement, particularly regarding the variety. The coffee, despite some appreciation, isn't universally liked with suggestions for improvement.
Operational issues were noted by some guests, such as the breakfast area being locked at the scheduled opening time and it being too late in the morning for early risers. The ambiance of the breakfast room was also critiqued as cold and uncomfortable by some guests.
In summary, breakfast at Hotel Hafez successfully meets basic expectations, offering a robust and varied selection. Nevertheless, finer details like the variety and room ambiance could use some attention and managing operational efficiency would improve guest satisfaction further.
Rooms
However, there were significant concerns about the state of the rooms. Many guests found the furnishings outdated and worn with descriptions of run-down and unloving decor. Some rooms were described as dark, cramped and lacking proper maintenance with one noting the presence of only a skylight as a window. Issues with heating and water temperature in the bathrooms were also pointed out.
While some rooms provide comfort with modern touches and cleanliness, others fall short due to their outdated and poorly maintained conditions. The hotel appears to have a disparity in room quality, ranging from cozy and spacious to dark and run-down. Potential guests should be aware of these inconsistencies but can look forward to the well-connected location of Hotel Hafez.
Beds
Cleanliness
However, other reviews reveal areas needing improvement. Complaints about mold, discolorations and a musty, unpleasant smell were frequent. Instances of poor hygiene in common areas and some rooms were mentioned with reports of dirty walls, cobwebs and soiled bedding. Broken fixtures and run-down furnishings contributed to the negative experiences for some guests and the corridor's cigarette smell worsened the ambiance for non-smokers.
Overall, while some visitors enjoyed their stay with acceptable cleanliness, others felt that a thorough renovation and stricter cleaning protocols were necessary.
Staff
Though the communication with staff was sometimes primarily through phone, it did not diminish their friendliness. The presence of the hotel operators provided a sense of observance, but this was generally not seen negatively. Some guests did note issues such as the inability to get fresh towels, but this did not overshadow the overall positive interaction with staff. The hotel's proximity to the city center was also regarded positively, making it a convenient option for visitors.
Parking
No, Hotel Hafez doesn't have any pool.
No, a spa isn't available at Hotel Hafez.
Yes, Hotel Hafez welcomes dogs.
Yes, parking facilities are available at Hotel Hafez.
No, Hotel Hafez doesn't have a gym.
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