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Summary of reviewsChill Ville, View Point Hotel is widely acclaimed for providing a serene and picturesque retreat tucked into the tranquil hills above Ella. The hotel's exceptional location offers breathtaking views of the surrounding mountains, forests and tea fields, which can be admired from the pool, restaurant and balconies. Guests consistently praise the peaceful ambiance, making it a perfect escape for those seeking rest and relaxation in nature. This serene environment serves also as an excellent starting point for exploring Ella's attractions, including Little Adam’s Peak and the 9-arch bridge.
The hotel's breakfast receives frequent accolades for its wide variety and high quality, featuring a mix of traditional Sri Lankan and Western options. Guests especially appreciate the sumptuous spread, freshly prepared every morning and the stunning panoramic views from the breakfast area, which enhance the overall dining experience. The dinner offerings are equally praised with delicious, high-quality cuisine and a beautifully designed restaurant ambiance. Signature dishes like rice and curry and lamprais are highlighted and the dining experiences are described as gastronomic adventures. Minor criticisms about the variety and price do not overshadow the overall positive dining experience.
Rooms at Chill Ville are noteworthy for their beautiful design, spaciousness and stunning views. Guests report that rooms are clean, comfortable and often even more attractive than the photos suggest. Modern amenities, cozy beds and private balconies add to the luxurious feel. While there were minor maintenance issues noted, the overall quality and comfort of the rooms are highly praised.
Cleanliness is a strong point for the hotel with guests commenting on the spotless rooms and well-maintained property. The pool area is particularly highlighted for its beauty and cleanliness, offering a tranquil spot to relax with incredible views. Some minor issues with Wi-Fi connectivity were reported, but these do not significantly detract from the overall positive experiences.
The staff at Chill Ville stands out for their exceptional service, characterized by friendliness, attentiveness and professionalism. The team, especially manager Sharma, receives high commendations for their dedication to ensuring a pleasant stay for every guest, whether through personalized care or engaging activities.
Family guests find Chill Ville to be a particularly welcoming environment with spacious family rooms, engaging activities and thoughtful gestures that make stays memorable. The hotel's appeal extends to business travelers, who appreciate the quiet and comfortable setting, suitable for both work and relaxation.
Overall, Chill Ville, View Point Hotel is a highly recommended destination for travelers seeking a luxurious and serene retreat with outstanding service, beautiful accommodations and excellent dining amid the natural beauty of Ella's highlands.
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