Offers a 24-hour business center, a 24-hour front desk, and parking. Designed for longer stays, providing a comfortable and functional environment for business travelers.
This hotel provides a business center and a meeting room that can accommodate up to 25 people. It also offers free high-speed internet access, a fitness center, and a complimentary hot breakfast.
Provides a comforting stay with superior facilities and convenient access to city attractions. Offers facilities and convenient access to numerous city attractions.
The Best Western Abilene Inn & Suites is favorably reviewed by guests for its strategic location in Abilene, Texas, offering easy access off the I-20 highway while maintaining a quiet and safe atmosphere. Its proximity to dining, shopping, and attractions like Phantom Hill Fort makes it an excellent base for visitors. Guests appreciate the clean, modern accommodations, comfortable beds, and the exceptional service provided by the friendly staff, contributing to a relaxing stay.
The breakfast offerings are particularly praised for their variety and quality, featuring hot and cold items such as scrambled eggs, sausage, and make-your-own Texas-shaped waffles. This is complemented by attentive breakfast attendants keeping the area clean and stocked, which many find superior to typical continental breakfasts.
Rooms are consistently noted for their spaciousness and cleanliness, with modern furnishings and updated amenities like glass showers and plush carpets enhancing the overall experience. The hotel staff, especially at the front desk, are recognized for their welcoming and accommodating nature, ensuring guests feel well cared for throughout their stay.
Cleanliness is a hallmark of the hotel, with guests repeatedly highlighting the well-maintained rooms and facilities, contributing to a comfortable and tranquil atmosphere. The pool adds to the hotel's appeal, providing a clean and enjoyable space for relaxation.
Overall, the Best Western Abilene Inn & Suites is a preferred choice for travelers seeking quality accommodation combined with convenience, maintained by a dedicated staff who strive to offer a pleasant and memorable stay.
Super 8 by Wyndham Abilene South enjoys a prime location that guests find highly convenient. Positioned off the highway, it offers easy access to essentials such as grocery stores, workplaces, restaurants and shopping centers, making it ideal for both business and leisure travelers. The quiet yet central neighborhood allows for short drives to most destinations, adding to the overall convenience.
The guest experience with breakfast was largely negative. While occasional positive comments noted good coffee and the novelty of a Texas-shaped waffle maker, the consensus highlighted a lack of variety, missing essential items and cleanliness and maintenance issues in the breakfast area.
The rooms are appreciated for their spaciousness and comfort, but cleanliness issues are a frequent concern. Specific problems include stains, cigarette burns and unpleasant odors. Instances of broken bathroom fixtures and malfunctioning electronics, as well as inconsistent housekeeping services, were also reported.
Cleanliness is a mixed bag at the hotel. Some guests found their rooms clean and comfortable, but numerous reviews cited dirty linens, stained carpets and inadequately cleaned bathrooms. Common areas like hallways and elevators also faced criticism for sticky floors and cigarette smells, indicating a struggle to maintain a fresh environment.
The staff at Super 8 by Wyndham Abilene South receive high praise for their friendliness and helpfulness with specific recognition for individuals who went above and beyond. However, there were some reports of rudeness and unprofessional behavior, as well as issues related to staff shortages and check-in protocol.
The hotel's wifi service is another area of concern with guests frequently encountering slow or intermittent connections. Some reported not receiving a wifi password, further complicating access.
The pool receives mixed reviews. While appreciated by many as a refreshing and pleasant spot to unwind, issues with cleanliness were also noted, affecting the overall enjoyment for some guests.
The beds garner mixed feedback as well. Many found them comfortable and praised their softness, contributing to a relaxing stay. However, problems like broken frames, old mattresses and cleanliness issues such as stains and even reports of bed bugs were mentioned, indicating a need for improvements.
In summary, while Super 8 by Wyndham Abilene South benefits from an excellent location and a friendly staff, its offerings in terms of breakfast, room and common area cleanliness, wifi service and bed maintenance require significant improvements to meet guest expectations consistently.
The Hilton Garden Inn is a strong choice due to its business-friendly amenities. It is equipped with meeting spaces and services tailored for professional needs.
This hotel offers room service, a restaurant, a fitness center, and a bar, catering to the needs of business travelers. It also has an outdoor pool, laundry service, and free parking.
Situated in Abilene, Texas, the non-smoking Holiday Inn Express Hotel & Suites Abilene Mall South offers a warm, welcoming atmosphere and easy access to major highways, business and leisure activities. Guests can explore nearby attractions such as Dyess Air Force Base, universities and family-friendly sites like Frontier Texas and Abilene Zoo. The hotel features comfortable, well-appointed rooms with modern amenities, making it an excellent choice for visitors to the area. Additionally, the hotel is committed to environmental sustainability through its use of the IHG Green Engage system, allowing guests to enjoy local culture and history while minimizing their ecological impact.
Summary of reviews
The Holiday Inn Express Hotel & Suites Abilene Mall South by IHG, is a top choice for travelers looking for a centrally located hotel in Abilene. The hotel's proximity to Dyess AFB, restaurants, shopping and highways make it easy to get around. Guests consistently praise the hotel's staff for their friendliness, helpfulness and professionalism. The breakfast buffet is also a standout feature with a wide selection of food options and excellent service. The rooms are modern, clean and comfortable with amenities like flat-screen TVs and USB charging ports. The hotel's cleanliness is exceptional with guests consistently noting how spotless everything is. The outdoor pool is a pleasant place to relax, although some guests had concerns about its cleanliness. The beds are comfortable with super comfortable bedding and pillows. Overall, guests highly recommend the Holiday Inn Express Hotel & Suites Abilene Mall South for a comfortable and convenient stay in Abilene.