Super 8 by Wyndham Abilene South

Abilene 32.39744900, -99.75070100 , 4397 Sayles Boulevard (Show on Map)
5.5
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsSuper 8 by Wyndham Abilene South enjoys a prime location that guests find highly convenient. Positioned off the highway, it offers easy access to essentials such as grocery stores, workplaces, restaurants and shopping centers, making it ideal for both business and leisure travelers. The quiet yet central neighborhood allows for short drives to most destinations, adding to the overall convenience.

The guest experience with breakfast was largely negative. While occasional positive comments noted good coffee and the novelty of a Texas-shaped waffle maker, the consensus highlighted a lack of variety, missing essential items and cleanliness and maintenance issues in the breakfast area.

The rooms are appreciated for their spaciousness and comfort, but cleanliness issues are a frequent concern. Specific problems include stains, cigarette burns and unpleasant odors. Instances of broken bathroom fixtures and malfunctioning electronics, as well as inconsistent housekeeping services, were also reported.

Cleanliness is a mixed bag at the hotel. Some guests found their rooms clean and comfortable, but numerous reviews cited dirty linens, stained carpets and inadequately cleaned bathrooms. Common areas like hallways and elevators also faced criticism for sticky floors and cigarette smells, indicating a struggle to maintain a fresh environment.

The staff at Super 8 by Wyndham Abilene South receive high praise for their friendliness and helpfulness with specific recognition for individuals who went above and beyond. However, there were some reports of rudeness and unprofessional behavior, as well as issues related to staff shortages and check-in protocol.

The hotel's wifi service is another area of concern with guests frequently encountering slow or intermittent connections. Some reported not receiving a wifi password, further complicating access.

The pool receives mixed reviews. While appreciated by many as a refreshing and pleasant spot to unwind, issues with cleanliness were also noted, affecting the overall enjoyment for some guests.

The beds garner mixed feedback as well. Many found them comfortable and praised their softness, contributing to a relaxing stay. However, problems like broken frames, old mattresses and cleanliness issues such as stains and even reports of bed bugs were mentioned, indicating a need for improvements.

In summary, while Super 8 by Wyndham Abilene South benefits from an excellent location and a friendly staff, its offerings in terms of breakfast, room and common area cleanliness, wifi service and bed maintenance require significant improvements to meet guest expectations consistently.
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Categories
Accessible Hotel
This hotel is listed as an accessible hotel and features accessible facilities.

Hotel with Outdoor Pool
This hotel provides a seasonal outdoor pool.

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Room Types
King Suite - Smoking Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite has carpeted floors, a seating area with a TV with cable channels, air conditioning, a tea and coffee maker, as well as a sofa. The unit has 1 bed.

King Suite - Non-Smoking Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite offers a TV with cable channels, a tea and coffee maker, a sofa, a carpeted floor as well as pool views. The unit has 1 bed.

Standard King Room - Smoking The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

King Room - Non-Smoking The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room offers a seating area, a carpeted floor, heating, as well as a TV with cable channels. The unit offers 1 bed.

Queen Room with Two Queen Beds - Non-Smoking Offering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room offers air conditioning, a tea and coffee maker, a carpeted floor, heating, as well as a TV with cable channels. The unit has 2 beds.

1 King Bed, Mobilty/Hearing Accessible Room, Bathtub w/Grab Bars, Non-Smoking The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room features a seating area, a carpeted floor, heating, as well as a TV with cable channels. The unit has 1 bed.

Queen Room with Two Queen Beds - Smoking Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features carpeted floors, a seating area with a TV with cable channels, air conditioning, a tea and coffee maker, as well as heating. The unit offers 2 beds.

Guest Reviews
5.5
Rated
Location
Situated in a highly convenient area, Super 8 by Wyndham Abilene South boasts a prime location that stands out in guest reviews. Perfectly positioned off the highway, it offers easy access to a variety of essential amenities such as grocery stores, workplaces and the nearby mall. Guests highlight its proximity to restaurants and shopping centers, making it an excellent choice for both business and leisure travelers. The neighborhood is noted for being quiet yet centrally located, providing the best of both worlds. The hotel's location allows for short drives to most destinations, adding to the overall convenience of staying there.

Breakfast
Reviews of the breakfast at Super 8 by Wyndham Abilene South highlight a range of issues and minimal positive remarks. Overall, guests found the breakfast selection to be extremely limited and lacking in variety with some reviews mentioning the absence of essential items such as milk, yogurt, fruit and even coffee. Waffle makers were a common feature, though one often didn’t work properly and supplies frequently ran low or out. The available options typically consisted of cereals, though issues with their dispensers were noted and oatmeal, which was sometimes cold. Beverages like coffee were inconsistent, sometimes weak or lukewarm and there were occasional shortages of sweeteners, creamer and basic utensils like forks and cups. Cleanliness and maintenance of the breakfast area were also concerns with some mentions of it being dirty or having malfunctioning appliances. Despite a few comments appreciating the good coffee or the novelty of a Texas-shaped waffle maker, the prevailing sentiment was disappointment with the breakfast offering.

Rooms
While 'Super 8 by Wyndham Abilene South' offers a range of room sizes that are appreciated for their spaciousness and comfort, there are considerable cleanliness issues noted in the guest reviews. The rooms, although described as clean and serene by some, were frequently reported to be dirty with specific mentions of stains, cigarette burns and unpleasant odors. Beds are generally found to be comfortable, but instances of unchanged sheets and leftover trash significantly detract from the overall experience.

Several reviews highlighted maintenance problems such as broken bathroom fixtures and malfunctioning electronic devices. Instances of public areas such as the lobby and elevator being dirty, as well as inconsistent housekeeping services, were also mentioned. Despite the spaciousness and comfort of the rooms, it is clear that there are numerous improvements needed in cleanliness and upkeep to enhance the guest experience.

Beds
At Super 8 by Wyndham Abilene South, the beds receive mixed reviews. On the positive side, many guests have found the beds to be comfortable and wonderful with some describing them as comfy and soft. The hotel offers nice-sized TVs in the rooms, adding to the overall relaxation experience. However, some guests have encountered issues with the bed condition, including broken frames, hard mattresses and old, lumpy bedding. There were also reports of bed cleanliness issues, including stains, hair and even bed bugs in some instances. While the beds were praised by several visitors, these mixed experiences highlight the need for improvements in maintenance and cleanliness.

Cleanliness
Visitors to the Super 8 by Wyndham Abilene South have expressed mixed feelings about the hotel’s cleanliness. Positive remarks highlight that some guests found their rooms clean and comfortable overall with a generally good experience in terms of location and safety. However, more consistent feedback points to significant cleanliness issues. Numerous reviewers mentioned dirty linens, stained carpets and bathrooms that were often not adequately cleaned, including unpleasant odors and visible dirt. Common areas such as hallways and elevators were also noted to have cleanliness problems with reports of sticky floors, cigarette smells and general maintenance issues. The hotel appears to have struggled to maintain a fresh and welcoming environment, sometimes falling short of guest expectations.

Staff
The Super 8 by Wyndham Abilene South boasts a consistently praised staff, known for their exceptional friendliness and helpfulness. Reviews highlight the outstanding performance of team members, extending from the front desk to the maintenance team with individuals like Jonathan receiving special mentions for their courtesy and assistance. Many guests felt at home, thanks to the inviting and attentive nature of the staff with specific recognition for the morning/day shift workers as well as the manager and evening front desk personnel.

However, some reviews mention negative experiences that include instances of rudeness and unprofessional behavior from certain front desk staff. There were also concerns about staff shortages and isolated incidents involving check-in protocol issues and privacy invasions. Despite these outliers, the majority of the feedback reflects positively on the staff's dedication to providing a welcoming and supportive environment for guests.

Wi-Fi
The guest reviews of 'Super 8 by Wyndham Abilene South' highlight several concerns related to the hotel's wifi service. Numerous guests encountered issues such as slow or intermittent connections with some describing the wifi as weak and unreliable. A few reviewers noted that the internet didn't work at all during their stay, contributing to a frustrating experience. Some guests mentioned not being provided with a wifi password, which further complicated accessibility. Overall, while the hotel offers a wifi service, it appears to require significant improvement to meet guest expectations consistently.

Pool
The pool at Super 8 by Wyndham Abilene South receives mixed reviews from its guests. Many appreciated it as a refreshing escape after a hot day and described it as amazing, clean and accessible. Some guests found it a pleasant and quiet spot to unwind, even noting that it isn't locked at night, making it a convenient place to hang out. However, there were also complaints about the pool's cleanliness with a few guests mentioning that it was dirty or had not been properly maintained. Despite these issues, the positive aspects such as the clean and well-kept instances, as well as the cool water, highlight that the pool can be enjoyable under the right conditions.


Yes, Super 8 by Wyndham Abilene South has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Super 8 by Wyndham Abilene South.

Yes, Super 8 by Wyndham Abilene South welcomes dogs.

No, parking facilities aren't available at Super 8 by Wyndham Abilene South.

No, Super 8 by Wyndham Abilene South doesn't have a gym.

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