The DoubleTree by Hilton Baltimore - BWI Airport garners mostly positive reviews from guests, particularly highlighting its convenient location, comfortable accommodations, and friendly staff. The hotel's strategic position near the Baltimore/Washington International Thurgood Marshall Airport, complemented by a 24-hour shuttle service, makes it a preferred choice for travelers with early flights. Its proximity to major highways allows easy access to Baltimore, Annapolis, and various regional amenities, earning praise for its accessibility and safety.
Guests also appreciate the overall cleanliness of the property, noting the immaculate rooms and freshly renovated lobby and bar area. The comfort of the rooms stands out, with many guests enjoying the spacious and well-furnished setting along with the extremely comfortable beds. Although some found the decor a bit dated and noted minor issues with bathroom amenities, the rooms generally fulfill their purpose as a quiet retreat and a convenient hub for travelers.
The hotel staff receives commendations for their professionalism and warmth, significantly enhancing the guest experience from check-in to check-out. Specific staff members like Miss Jackie, Jo, and April are recognized for going above and beyond to ensure guest satisfaction. This courteous service extends to the restaurant and shuttle drivers, further improving the stay.
Dining at the hotel offers a satisfying experience, particularly during dinner, with a variety of well-received meal options and a pleasant atmosphere bolstered by strong drinks. While breakfast receives mixed feedback, the staff's enthusiastic service remains a highlight.
Guests find the accommodation to provide great value, illustrating characteristics befitting a four-star hotel. Business travelers note the property's efficiency and convenience, particularly for conferences and events, making it an ideal choice for work-related stays.
Overall, the DoubleTree by Hilton Baltimore - BWI Airport stands out for its comfort, service, and practicality, earning heartfelt recommendations and repeat visits from many guests.
The Turf Valley Resort is highly appreciated by its guests for its pool facilities, which includes both indoor and outdoor options. Families especially enjoy the outdoor pool which is fun for kids of all ages. The hotel's pool area also boasts of a hot sauna as well as a peaceful bar area. Though some guests felt that the pool hours could have been longer and that the poolside restaurant service could have been quicker, overall, the cleanliness of the facilities and the availability of towels made for a comfortable stay. Despite occasional crowding, guests found the pool area to be a great place to unwind and spend time with family.
The DoubleTree by Hilton Hotel Annapolis garners widespread praise for its exceptional location, renowned for accessibility and convenience. Guests appreciate being within walking distance of various dining and shopping options, with easy access to major highways and local attractions like downtown Annapolis and the Naval Academy, complemented by a useful complimentary shuttle service.
Breakfast at the hotel generally receives favorable reviews, with guests enjoying the varied and delicious buffet, and the service enhancing the experience. The warm cookies offered at check-in are a delightful touch. Some guests mention the desire for breakfast to be included in the room rate.
Dining at the hotel is highly commended, particularly for the attentive service and the ability to accommodate dietary needs. The restaurant's offerings are well-received, with dishes like the crab dip and cookie sundae highlighted as must-tries. The friendly atmosphere and excellent service at Port of Call make it a memorable dining experience.
The hotel rooms are consistently praised for their spaciousness, cleanliness, and comfort, with modern furnishings and new decor contributing to a pleasant stay. Though some note the rooms feel slightly dated, the quiet atmosphere and comfortable beds ensure a restful night's sleep.
Cleanliness is a standout feature, with the hotel maintaining spotless rooms and a well-kept environment. While some suggest improvements in certain areas like hallways, the overall impression remains positive, enhancing the comfort of the stay.
The staff at DoubleTree by Hilton Hotel Annapolis are celebrated for their friendliness and professionalism, with many guests attributing their enjoyable stay to the staff's exceptional service. Notable team members, such as Ivy and Jody, are singled out for their welcoming demeanors, contributing to a warm, inviting atmosphere.
The pool is another highlight, praised for its size and cleanliness, providing a fabulous space for relaxation. The presence of a lifeguard and a warm water environment contributes to guest satisfaction, though some wish for extended pool hours.
Lastly, the comfort of the beds, with cozy pillows, is frequently lauded, contributing significantly to a relaxing stay despite some noting the beds as smaller than expected. Overall, the hotel's combination of a strategic location, superb facilities, and excellent service makes it a favored choice for visitors to Annapolis.